If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Excellent service., caring attitude.. My place to go to for any car problem."
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"You guys are very kind to me, & so helpful with the loaner."
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"Good job completed in less than 1 hour."
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"professional, well-priced, on-time, knowledgeable."
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"Best service I have experienced since purchasing my car new in 2008! I will not hesitate to recommend Motoring Specialists to anyone seeking excellent auto services!"
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"Honest, friendly service! I brought my car in to get new rear brake pads. I was told last year by a different service center that I needed to replace the rear brake pads soon. In fact they suggested I have them done at that time. I declined last year so when I started to hear some intermittent squealing just recently, I figured I it must be time to have them replaced. I brought my car to Hometown to have the work done and was shocked when they called me about an hour later to tell me the brake pads didn't need to be replaced yet b/c I had 50% left!! Talk about honest service! How often does that happen?! I am sure if I had taken my car anywhere else, they would have just done the brake job even though I didn't need it. On top of it, Hometown didn't even charge me for their time! I am pleasantly amazed and very appreciative of their honest and friendly service and plan to bring my car back for all my future service needs! Thanks Hometown!"
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"Roger is a great person and offers the best, most honest service."
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"Always attentive to the customers needs. Keep you well informed off work needed. Never have had an issue with a repair."
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"Thank you for great service."
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"We had great service. The car was completed when they said it would be. The price was lower than they quoted. They did a great job of explaining what they were doing and why. Highly recommend!!"
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"I thank rasheam for quick service he got me in right a way with no waiting great bunch of guys at portland automotive."
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"I was very pleased they got me in right away which was very important because we had a trip planned and I had the felling when I left I could go out of town with not one worry about my truck!! very happy"
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Review by:
William And Susan C.( Cadillac SRX)
"Cannot recommend them more highly and do so with family and friends often."
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"U won't be disappointed"
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"The shop is bery knowledgeable specifically for BMWs and Mercedes Benz. I had the car at my local BMW dealership twice who did nothing but take my money and give me my car back as broken as I brought it in. These guys at Contour took the time to find out what was wrong with my vehicle and it turned out it was the ECM"
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Review by:
Michele P.( Toyota Camry Hybrid)
"Always pleased. Quality work and exceptional customer service."
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"Quality of the work and customer service is outstanding. They explain everything that needs to be done and why and your car is ready when they say it will be. Highly recommend."
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Review by:
Billy V.( GMC Sierra 1500)
"The quality of work is excellent! My truck is 13 years old and I have been taking it to Direct for 6 years and it runs better then when I purchased it new."
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"Tom and his team really know what they are doing - and almost even more important, they really like what they are doing! I just get an excellent service, the best care I can imagine for my car, and all that with a personal touch that I haven't gotten anywhere in decades - really! And finally, pricing is competitive - not super cheap but absolutely worth it and reasonable."
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Review by:
Linda S.( Subaru Legacy Wagon)
"I would say they offer top quality workmanship, guarantee their work and are honest! My sister referred me to them, she's the auto guru in our family!"
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Review by:
Michelle H.( Nissan Versa)
"It is reliable. Trustworthy and honest. They provide excellent service."
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"The work was completed ahead of schedule and at the price that was quoted."
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