If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"You guys are a 5?????"
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"Very good service. They are always there when I have an emergency."
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"I came in to have my clutch fixed. It took a little longer than expected but the service at Kacal’s is always great."
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"after doing things that needed to be done my self on this 1990 ford ranger ,thanks for finding the electrical short /Thanks A LOT"
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"This brother - sister duo are great! This shop has been servicing my vehicles for years and they always know me, my vehicle and what’s going on with it. Customer service is above and beyond. Ask for Liz when you call. She will take good care of you."
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"Very professional and friendly service!"
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"Dean said they provided good service in a timely manner."
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"Very efficient and very fast service!"
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"Good job at great price. Thank you."
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"Good experience."
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"I wouldn?t dream of taking my BMW Z4 repair work anywhere else but QUALITY MOTORS. I have with them for about 20 years. They only fix what needs to be fixed, and they are fair and honest with their prices. I love everyone who works at QUALITY MOTORS. THEY ARE THE BEST !!!!"
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"Utmost professionals. I always feel I am getting quality service."
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"It ( as always ) was great. Car repairs can be stressful but you break them down and explain things well. You give me all the information I need to make a plan and I do love an informed plan! Thank you for all the time you give me to make sure I understand everything."
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"Great people and integrity to boot!"
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"All employees where very friendly and easy to work with"
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"Like the new email/text system!"
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"They listened to my concerns and took care of business in a professional and caring way. I feel good and safe about the work they did on our van."
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"Such attention thoroughness and attention to detail! Great explanation of diagnosis and plan to repair."
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"Very good, trustworthy folks. Family business."
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"Awesome customer service and good quality work"
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"Exceptional. Friendly and courteous"
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"Yes for sure! Quality honest workmanship"
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Review by:
Marcheta J.( Nissan Rogue)
"This is a place you can trust , they are always nice and friendly and they do an excellent job."
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"Excellent place with honesty and integrity"
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"My Car Loves Chesapeake Import Services!"
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"If quality and fairness and good prices are what you were looking for, look no further than this shop. I cannot say enough about the people and the service that I get here. They are 100% fair. They are also very concerned about your well-being and safety with your car. Unlike other shops who tack on time or extra jobs so that they can make money, this shop really talks to you and let you know exactly what you need to do."
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"Great staff of professional and knowledgeable people!"
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