If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I had an unexpected repair needed and was taken care of the day I called. Westlake Independent is outstanding!"
|
"The stafff and the mechanics are always a friendly, thorough /nteam! We always feel confident to receive great service. The staff always explain what was found and if necessary to repair now or if it can done in future! Janet and Phil are great! We always recommend Jim?s Auto to our friends!"
|
"Excellent service"
|
"Anthony was great. Very sympathetic to our situation and went above and beyond with my car. Definitely will recommend and will be back for some later adjustments. Thank you"
|
"Excellent service"
|
"Sandy said she has been going to this business for more than a decade and they have always done the job right. They were honest and thorough. They never fixed anything that didn't need to be fixed."
|
"Friendly knowledgeable staff"
|
"Quality service and the personnel is considerate and prompt at letting you know the nature of your vehicle as well as the cost."
|
Review by:
Gwen F.( Hyundai Elantra)
"great job & completed in a timely manner"
|
"Friendly, reliable and honest."
|
Review by:
Sandy M.(ercedesBenz 380SL)
"Very courteous clean waiting area professional service"
|
"Leo was outstanding answering all of my questions in a timely manner."
|
"I've only been coming here for a short while but I would highly recommend you to anyone. You remind me so much of the service center that I take my vehicle to now here in MD."
|
"Best choice and service in our area...
Friendly and wonderful! !"
|
Review by:
Bruce Tiger I.( Saturn SL)
"It was very good"
|
"Just so you know I am a retired A&P Mechanic,(FAA Certified Aircraft Mechanic) and I have worked on cars at a car dealership myself. I came to Sterling because of my conversation with Shawn on the phone. I had another place Less Schawb try to rip me off on a brake job that I did not completely need, of course I caught Les Schawb in their lies and they were not to happy with me when I left their shop.
Because Shawn did not try to lie to me or sell me something I did not need and was able to provide proof of what I did need I will trust his judgement and Sterling's work from now on.
I asked to see the worn out rotors and pads and was let into the garage to see for myself the parts before having the work done. This is how to get my trust I know what I am looking at and I think Shawn sense that and he let me judge what needed to be done. He was completely right in the work he recommended and I appreciate the courtesy he showed to me as a fellow mechanic."
|
Review by:
Johnny V.( Ford F-350 SD)
"Try them and you will trust them to work on ur vehicles"
|
"The service and technology is excellent"
|
"Always very timely, professional and honest! Thank You! :)"
|
"We have been using 59 Auto for a number of years now for normal maintenance and needed repairs. They have always been able to take care of our vehicles in a timely manner and have always been honest with us. They do not recommend unnecessary repairs as some shops do. We will continue to trust 59 Auto with our vehicles."
|