Auto Repair Shop Reviews from 10/1/2017

"I've been here a few times, and they fixed old problems that my previous mechanic who I went to for over 6 years couldn't fix...oil and coolant leaks, in addition to a variety of other issues for my old car.  I was so pleased with my first visit, that I decided at that point that this would be my new go-to place with vehicle issues.  At the time, I took a bus to get to work after dropping off my car and met a lady on the bus who was doing the same thing, and she even said that she's been going to them for years and really likes them. So that was a good sign from the beginning! The list of the number of things they fixed is too many to note, but just a few of the services that they provided to me that really stood out was:They were willing to use an alternator that I bought from an Auto Part store (I had bought it because a mobile mechanic was going to help me install it, but he never showed up).  Most repair shops from my experience would insist on using their own parts (so that they can charge extra, I'm sure).  Their labor cost was actually less then the mobile mechanic.When I get an oil change, they're willing to use 10W-30 oil, since that's my car's manufactures recommendation for over 100,000 miles.  Everywhere else I've been to insisted on using 5W-30.More often then not, they have a loaner vehicle available.  My car is there longer then it used to be at my previous mechanic's place, but at least with a loaner, I'm not in a rush to get it back, and I feel better that they're taking the time to get it fixed right, rather then being in a rush to get it off their parking lot same day. After each service, they always called and emailed, to see how the car is doing.  That shows they're really confident in their work! I also have a '72 truck which I've had difficulties finding repair shops who will even look at it because it's too old.  When I mentioned it to PCAW, whether they'd help me out if I ever have issues with it in the future, they said that they'll look at it and give honest feedback, whether they can f"

"Awesome service, friendly, upfront and hooked it up. I wont get into details about my charger but it was a hot mess because of another mechanic shop that drove my car over seventy thousand miles and blew the entire engine, guy lost my car keys (he expected me to have a spare), drove it there and when leaving after a block car wouldn't kick, jugs of water everywhere in my car, and a load of scrapes and dents around the car. . I was devastated and absolutely did not want to give in to just giving up on my girl (charger), so I took my car here to PCAW and was told i needed an entire engine, I panicked because we all know how much this kine job would cost. Keoki gave me a quote and I could not believe how reasonable it was, I paid weekly while waiting for the engine that was coming in from Seattle and within a month I got to pick up my car. Thanks to these guys my car was and still driving like one champ!! Highly recommended shop, I now can say I finally found myself a trustworthy repair shop to take my cars to. Aloha to the PCAW team:)"

"The guys do a very thorough job. I was very confident in the work completed."

"Great service provided at an exceptional value! I dealt with Andy and he was a consummate professional, he kept me up to date on what was happing with the car and even let me know that the initial estimate was higher than what the total! Great place, I highly recommend this shop."

"Excellent work and they care about your business."

"We took our vehicle to Marqueen after a dealer recommended a number of costly repairs. The team was completely honest with us doing only the repairs necessary. We were wowed when they did research on the internet to find out a light on our visor mirror was not working due to a minor adjustment. The dealer wanted $45 saying the bulb needed replaced! This was our 3rd experience here and they have all been great."

"These guys were great! They took my car in for a last minute appointment, were very up front with all the work they needed to do and kept me in the loop on everything!"

"They are truly dependable and complete quality work!"

"Honest, fair and very friendly."

"Very helpful staff, I feel confident in their work and customer service"

"Fair, honest...worth their weight in gold. They know me and all my vehicles very well."

"This review is way overdue. Chris has been taking care of my E46 for I think 10 years now. She just turned 335,000 miles in large part because of the outstanding service I received over the years. Affordable, fair pricing, quality workmanship and just good people to work with. If you're thinking about having your BMW serviced elsewhere, don't. German Auto will take care of your car the way it should be. Roy"

"Don't know why I haven't left a review for Brian's before, no excuse really, my bad. Brian has been taking care of my cars since the mid-90's and I never really even consider going elsewhere. I originally found Brian's when other shops failed to diagnose a fuel pressure regulator problem on my old '90 Land Cruiser for about a year - Brian and team figured it out almost immediately. As others have said, Brian never upsells or recommends unnecessary work and looks to save you money where possible. Great place, trustworthy and honest. And hey - as others have mentioned Candace is always friendly and does a great job of making sure the customers are kept informed."

"Excellent service."