If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"As a long time customer, once again the information about what was wrong, the cost, and recommended services needed and not needed were clearly and in a timely manner told to me. I believe this, and the great quality of the work done, and outwardly shown integrity of the staff have kept me coming back with all my cars for all these years. Thank you Protech"
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"Well, again, Protech Autocare has given me excellent service! When I realized that I was overdue for an oil change (despite their friendly reminder) I was able to simply drop my car off one evening when I knew I would not need the car the next day. Before Noon (!) my oil was changed, plus several other minor repairs made. Without any change in my plans, I was on my way feeling safe and secure."
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"As always the guys are awesome !! They take very good care of me and my car."
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"Ken and his team were great to work with and resolved my car issues in a timely manner. I will return."
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"Thank you,thank you,thank you . No more squeaking breaks. Love it."
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"As always excellent service. I trust these guys with my teenage daughter's car and safety."
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"I took my 2006 Chrysler Town and Country in for coolant issue, they were able to diagnose a radiator issue and fix it fast for me. I was very impressed with their friendly staff and customer service. Will definitely be the first ones to call if I'm ever in need of any auto work again. Very pleased with everything."
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"They are very honest and competent!"
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"My car was shuddering when I came off the freeway. The cause? As determined instantly, distorted brake rotors, if that is the right word. All fixed, front and back. No muss, no fuss, just timely excellent services, which one comes to expect from Eric Krebs Automotive after twenty years of customer satisfaction. Plus, I got advice on bingo at the Elks Lodge."
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"Convenient, fast service, friendly and helpful staff!"
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"Great job!!"
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"It is very rare that we don't have an awesome experience at Auto Works. They are our go-place for our vehicles. They provide very good service."
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Review by:
Barbara G.( Chevrolet Impala)
"Great"
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"Excellent service, very thorough, felt I could trust them"
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Review by:
Dianna B.( Volkswagen New Beetle)
"We get great advice and service at Portola Valley Garage"
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"Great communication from their vehicle inspection and repair progress, including pictures. Friendly service staff. I was in for preventive maintenance, so hopefully good to go for another 80K miles."
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"Good Customer Service, although needs improvement on communication with the customer."
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Review by:
Courtney S.( Dodge Grand Caravan)
"The shop is very helpful, friendly and professional. I've been impressed with their communication and the way they handle customers and their work is thorough."
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Review by:
Pat F.( Ford Escort Wagon)
"Auto Logic is always been #1 on my list of references."
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"excellent service!!!!!!!!!!!!!!"
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"I tried Larry Hatt's because of it's CAA affiliation and a personal recommendation by a friend. I am not new to vehicles and have done much work on them over the years so it was like a breath of fresh air dealing with Scott (service manager). There was no trying to up-sell flushes etc that the places I've been going all try to push. A full inspection report that Scott went over with me when I picked up the car, again not trying to sell/push anything. I have already recommended to other people and will definitely use again."
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