If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Friendly and professional from the first conversation to the last. They started and finished at the exact time they stated. Even gave me a free shuttle to where I needed to go while waiting for my car. My car was beautifully washed upon delivery and the mechanical service was excellent along with honest answers that were clearly in my best interest. What more could one ask for?"
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"very good customer service."
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"Job well done. A bit more expensive than other locations"
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"Service was prompt, personal and professional. I was able to wait at the bookstore in Del Amo mall while my Prius was serviced. This was very nice."
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"Always professional, timely, explain what needs to be done. Best auto repair shop around."
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"Excellent, personable, knowledgeable, professional staff!! After first repair, we came back and we are glad we did. Appreciated use of a loaner, very helpful."
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"They have been nothing but honest and always out to try and help the customer save a buck. They may not be the cheapest, but you pay for what you get and they are worth it. Their staff is so knowledgeable that they have ended my search for a mechanic on the island."
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"Thank you thank you thank you!"
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"Always a pleasure, very professional service and workmanship."
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"Everyone was courteous and explained everything very well. Enjoyed my first visit with Complete Car Care and will definitely bring my cars in for servicing."
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"Top notch service"
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"Great customer service. They came through in the clutch for my a/c issue on very short notice. They were very understanding and made an effort to assist me to best of their ability."
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"Another stellar experience. Company always goes above and beyond. Came in for oil change but needed front brakes-got it done and car was MUCH better to drive. We're short handed but still washed my car. I wouldn't trust anyone else with my 2003 CRV"
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"Great customer service, good prices."
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"Took me right in, good coffee great price. Fast courteous service."
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"excellent service"
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"Had coupon for oil change.they did not try to add on things not needed(like other places).very pleasant place."
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"Roger is patient and listens to the explanation of the problem. Work is done timely and at a reasonable price...it is a Volvo after all. Will definitely go back."
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"I wouldn't trust anyone else with my car. The staff and service is impeccable! Very honest and upfront."
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"Don was so friendly and helpful"
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"very satisfied with service - best received in years"
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"If you want someone thorough, who stands behind their work, you won't be disappointed. You aren't strong armed into anything or kept in the dark, they're honest and good at what they do!"
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"I would highly recommend this shop! It's great family friendly atmosphere. The wait is a little lengthy but they take their time with each and every customer and address anything that you want to talk about. It's a great place and they've definetly become my go to mechanic!"
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"I always feel I can trust what Adam and his team tell me. They have always followed through with quality repair work on some challenging jobs. I always recommend them to all my friends and family!"
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"The staff at your shop yesterday were extremely helpful. I called from the road and brought my car in barely running. Within just a few hours they had found the problem, fixed it and had me back on the road. Thank you!"
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Review by:
Andy J. M.( Jeep Wrangler)
"Very knowledgeable, friendly and accommodating. Extremely satisfied with Bockman's, I'm a return customer!"
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"Most hones mechanic I have worked with"
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"I have already told about 10 people that your rust proofing product is awesome, looking forward to see how it holds up over time."
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Review by:
Christian K.( Lexus LS 460)
"Incredible service. Very impressed! Did not try to sell me things I don't need. Friendly staff. Great price. Would highly recommend."
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Review by:
Robert N.( Toyota Tundra)
"Honest and dependable with good client service. Trustworthy."
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"They do good work and explain what needs to be done and can give you a quote of how much it
will cost."
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Review by:
Brent J.( Land Rover Range Rover Sport)
"Fast and friendly and they keep you informed. No reason to go anywhere else."
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"I would definitely recommend them. I have been going there for years, and have always been pleased with the service and the people are great!"
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Review by:
David W.( Ford Shelby GT350)
"I had a great experience and will go back if or when needed"
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"So far, I have only been in for an oil change, but I will be back. These guys have earned a good reputation."
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Review by:
George C.( Toyota Avalon)
"greatest, most courteous service"
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"Happy with their prompt service."
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Review by:
Tammy R.( Chevrolet Cavalier)
"Ron's Automotive has a personal commitment to customer satisfaction. They know that the value of their business is in doing good work and building an honest rapport with their clients. When I go to Ron's, I know I'm going to get honest feedback on my vehicle needs, and I also know I will be met with professionalism and courtesy. I never hesitate to send anyone to Ron's/Cascade Park, where I've been a customer for years."
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"I've been a customer for many years. This last appt which was cause by me trying to save money got me in trouble. Working on the H2 Hummer and looking up on youtube couldn't fix my problem. I got upset that I could not fix I threw up the white towel. I was worried that this could be a real tough problem. The shop called me to tell me that they had fixed my problem. I would tell people it's worth taking cars to Ron automotive and save heart ache and extra money trying to fix yourself. Thanks again."
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"Quality of work is excellent as is customer service, perhaps a bit pricey but worth it."
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"Paul is an excellent help."
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"I would tell them that I trust AWS to get it done right and for as cheaply as possible. They have never let me down and I have spent a lot of time hanging out while they do repairs and watching how they work with great precision and skill."
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"Exceptional, honest...Surpasses any other locations I've been, to include the dealership. They know what they're doing and focus on the future maintenance needs to keep my investment safe and ensuring its performance longevity!"
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"Excellent service! Really took the time to explain what my vehicle needed and why. They make service easy with their schedule and courtesy pick-up/drop-off."
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"Good mechanics and honest hard working team"
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"Hey Chris, Yar & Stefan,
Thanks for taking your time to inspect and share your knowledge of my BMW to afford me the opportunity to move forward with the maintenance and repairs needed. I look forward to seeing everyone sooner rather than later!
Wayne"
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