If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"The staff is always welcoming and friendly. I always trust what they tell me and believe they're honest people."
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"Superior. Craig is my hero."
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"You were very friendly and kept in communication with me as far as the work that needed to be done."
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"FABULOUS"
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"Fair and reasonable prices. Explained services clearly. Prompt. Really nice."
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"As always excellent."
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"I recently was told during a routine service appt. that my car, a Camry Hybrid had serious rust problems requiring new front rotors, calipers and brakes. The price was close to $1500. Since I have over 300,000 miles on this car I wasn't happy putting that much money into brakes. I've previously had body work done at Pro Auto Care so I drove there directly from the service dept. at my auto dealer to see what they could do for me. They were great. My car was fixed quickly for a price closer to $900 and I was able to leave the next day for another mileage adding trip. The people at Pro Auto Care are friendly, knowledgeable and work hard to find the best cost effective solution to any problem you bring to them. I highly recommend them!"
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"Great! Good mechanics and good folks."
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"Scheduling was very good, car was done as promised on time, and very clean. I will return"
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"Your service people were polite, and knowledgeable, unfortunately there was no car available for my use even though it was booked. Your waiting facilities leave something to be desired when having to wait for over 1.5 hours. The car was well washed and clean. Overall I intend to have my car service by you and look forward to trouble free driving."
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"Very friendly and competent people that always treat me with respect. I had my state inspection done and if I ever need another type of service that is provided by Schertz Auto Service, this would be my first choice. Thank you ."
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"They were very, very nice and the service was great! If I ever need repair I will be using y'all. Thank you."
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"Great service! Will recommend!"
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"Pride said this business was nice to him. Since he likes their work, if he has any other problems, he will go straight to them."
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"I am always so pleased after picking my car up. All the staff is very professional and there are never any hidden fees. Very punctual and they get the job done right the first time."
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"I've always found the service at Honest - 1 Auto Care to be top-notch, courteous, helpful, and reasonably priced."
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"Great Service, great timing"
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"Flat tire."
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"Just sold my older car. Gave the new owner a referral back to Martino's. Mitch , Sara and the whole team work with you and for you!!!"
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"Great service. Great people."
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Review by:
Holly R.( Chevrolet Tahoe)
"Never had a problem with the work they have done."
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"I highly recommend ATG. I don't know anything about cars and always felt leery when dealing with other repair shops. Jaime and Seldon are genuinely nice people who do a great job. They are honest and I can trust what they tell me about my repair needs. I never hesitate to take my car there, whereas at other repair shops I really dreaded it."
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"Really good work and fast service. Good communication from the employees to the customer."
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"Good work, fair price."
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"Always reliable."
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"Confidence is the one word most important to me when I need my car repaired. Confidence that the shop knows what they are doing, and confidence I will be treated with the complete attention I love. Preferred Auto gives me that confidence."
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"Competent, dependable, friendly, and personalized service."
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"First visit ... outstanding customer service! New to the Houston area and concerned I wouldn't find a trustworthy shop. Anthony McDaniel was extremely knowledgeable and kept me up to date on the work and their findings. He was a pleasure to deal with and helpful to all of the customers he encountered throughout the morning. (I stuck around while they worked on the car but they do apparently have a courtesy service that will take you home and pick you up.) Will definitely return for continued maintenance and service needs."
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Review by:
Alice O.( Toyota 4Runner)
"I would not take my vehicle anywhere else.....excellent service and repair. Alice Owens"
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Review by:
Wayne B.( Toyota 4Runner)
"Best communications that I have every experienced with any company. All the work I had done is transparent so I cannot express an opinion on whether my car runs or feel any different. Make sure you have a lot of money because you are going to pay between 50%-300% more than any other car service company charges. I'm okay paying the $140 an hour labor rate, but I have a hard time digesting their rational on taking you to the cleaners on parts. Expect to pay about 4 times what a dealer charges. You can also expect to pay for their operational supplies and facilities. About the only thing I was not charged for is toilet paper probably because I never used the rest room."
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