If someone asked you about your shop's quality of work and customer service, what would you tell them?
"The repair service was performed quickly & expertly and the customer service was superb. I'm glad to have found someone whom I can trust to work on my vehicle as there's no price that can be put on peace of mind."
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"They will be very happy with the quality of the services."
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"Honest, reliable service"
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Review by:
Joseph & Roseli C.( Ford Explorer)
"Honesty and respect is their code"
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"Incredibly accommodating...they provided same day service without having an appointment...honest, expert service."
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"the team is friendly and they communicate frequently during the repair. everything was done well and on time. great job!"
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"Ryan, checked my account and told me I only needed an oil change. If I could wait, they could take care of that right away...so I waited and I was good to go in about 40 minutes.
Thank you for your work!"
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"Brought in my 2010 Toyota Rav4 for an oil change and because my brakes were making noise. Jason gave me a call himself with the diagnosis, and the work was done 3 hours later. Couldn't have been easier, would recommend Pro Automotive to anyone that's looking for a good, local and trustworthy mechanic."
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"Wouldn't go anywhere else.....Jason and his crew always do a great job."
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"Excellent as usual! We have 3 cars that have been serviced here for years. We've been extremely happy with their knowledge and service and recommend them often!!"
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"Very good work."
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"Super friendly and accommodating. Love the local care and vibe. Never had a problem during or after a visit."
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"The Staff is very professional and knowledgable, they have provide the best customer service I've seen in all my years living here in San Antonio and Schertz. I apperciate their honest assesmentive of any repairs needed, to include the ones that can wait to be done later. I first learned about Schertz Auto service from a class mate due to needing a timing chan replaced, along with a radiator leak. John called informing me they had my car running and I didn't need to replace the chain at that moment. I asked for an estimate cost for replacment and it beat the dealer quote hands down. It's very rare to find an automotive shop to stand behind their work with a warrenty and if their are any problems after a repair they go above and beyond to correct it without accuring bill as I have found at other repair shops. Quality Service, Quality People, and Quality Technicians why would anyone take their car any place else!"
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"Fantastic Service. Quick, reliable and honest mechanics. Dave has been working in my car almost 10 year n taking care of my partner car 28 years. He is honest and dependable which is a great combination for an automechanic."
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"Friendly and courteous front desk. Mechanics easy to talk to and willing to give explanations for the work that was done and any work that you will need in the future."
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"The office staff was courteous, and did not try to "up-sell" me on additional services. The work was done promptly, and the car was ready when promised. The email summary makes it easy to keep my service records digitally, without having to scan any documents."
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"I would say go to them, they are knowledgeable and dedicated to serving customers"
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"These guys did a great job getting me going. Friendly and fun staff as well with a great price."
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Review by:
Lisa O.( Subaru Forester)
"I'd tell them what I always tell them: "my next car is going to have to be a Subaru, because I wouldn't bring my car anywhere else!""
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"Friendly and supportive staff; quality workmanship; a fair price and on time delivery."
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"Great job."
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"Excellent attitude and work
In town go to Don Brown"
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"They do a great job"
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"Quick and efficient."
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"I've have been taking my vehicles to Cooper Lake Automotive for several years now and they are by far the absolute best shop in town. I never question their ethics or quality of work. Cooper Lake Automotive is head and shoulders above their competitors in every aspect of their business. I wouldn't take my vehicle anywhere else."
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"These guys are the best! They never charge you for something you don't need. They guarantee their work. Yes I had to have $900.00 worth of work done, and it was in the shop for three days, but they gave me a ride home and back twice, and they were short handed, and twice before that they didn't charge me for diagnostics, if nothing was wrong. I would say these guys are the best in Utah county. No matter what they keep you posted on the progress of your vehicle, and they are completely honest.... Something that is impossible to find these days. You never have to worry about your car when it is in their hands."
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"Reliable and quick service"
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Review by:
Charlotte W.( Mercedes-Benz E-Class)
"I would highly recommend them. Service and customer attentiveness was exceptional!"
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"Fantastic service and work"
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"I WOULD HIGHLY RECOMMEND TO ALL BMW OWNERS"
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"They take the time to explain in plain english what all the tech-jargon means.
They don't baffle you with BS, no nonsense, straight shooters, and they just level with you.
They also show you what they did, and give full diagnostics to map it out for you,
and list for you what's good, what's advisable, what needs replacing, and what's downright unsafe.
Good luck getting that much from a dealer."
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Review by:
Clifton B.( Chevrolet C/K 1500)
"a very qualified organization"
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"They do a great job at a fair price. For me, being able to trust a mechanic is important, and I feel strongly that the staff can be trusted."
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Review by:
Ken A.( Mercury Grand Marquis)
"Great Service, Work Completed On Time, Friendly Staff"
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