If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"they stand behind everything they do, trust worthy"
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"Service I can trust"
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"Repairs were done in a timely manner. Staff is very friendly."
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"They really went above and beyond to try to save parts from having to be replaced and managed to even finish the work ahead of schedule!"
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"I was made felt comfortable and confident"
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"Andre and Mike, I cannot thank you enough for all the information and help that you gave to me in diagnosis and repair of our truck. Thank you for your expert watch and care in efficiently getting the job done. It works so well now, and the repairs truly made a huge difference. It drives so much better and much smoother in feel. I value always your honest opinions and trust you. It is never easy to be the one who calls and gives the breakdown of problems. It is an older truck, and I am grateful that you all could find the problems, and fix the issues expertly. My husband drove it home, and liked the way it felt. Thanks so much for taking great care of our cars. It also looked really beautiful when we picked it up, very clean inside and out!!! Thank you Mike and Andre, for always doing such a wonderful job. Have a wonderful rest of your summer!"
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"Hi Everyone!!! Thank you for the great work done on my car and for the BEAUTIFUL clean car I so proudly drove home!!! The calcium deposits from the water from our sprinklers has made it difficult for me to see through my windows. It was so nice to be able to see, and my Honda CRV sparkled!!! Thank you for doing such a superb job with all of our family's vehicles."
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"Great service and staff. Very knowledgeable in the science of mechanics, and answered all my questions too!!!"
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"Always a good experience. Nice to have someone reliable to go to."
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"Very nice customer service at front desk. Under an hour to get oil changed and tires rotated. Will definitely go back."
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"Always saving me money!!!! Thanks Jason!"
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"Had my fuel tank replaced and Pro Automotive was fast, honest, and not overly expensive. Very honest business that looks out for the customer."
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"They were awesome! My A/C works great:)"
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"I would say that they were friendly and courteous, but to be mindful that they tacked a lot of things on to the end that made the final bill enormous!"
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"Excellent service Pleasant and friendly office Thank You!"
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"Very much pleased as always with your excellent service"
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Review by:
Thomas V.( Audi A6 Avant)
"great people to work with"
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"Excellent quality work and top notch integrity!"
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"The service and repair work is always completed when it was promised, the car is clean and the price is always fair."
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"Great quality and courteous customer service.."
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"Norcal Auto is by far the best in the bay area. Ender is always honest and straight forward with what needs to be done and what can wait a while. His prices are reasonable also. Ender always give a fair estimate on how long you will be without your car. I recommend him to anyone who needs work done on their cars."
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