Auto Repair Shop Reviews from 5/9/2014

"Everything went fine. My Mercedes had a rough idle and would sometimes stumble when accelerating from a stop. I was surprised by the diagnosis (new plugs and wires) but they were correct and the car runs fine."

"Had taken my car to get the front breaks serviced, as always excellent service at very reasonable price."

"Great customer service! Will be returning"

"Thanks! Another easy experience because you guys know what you're doing and I trust in you!"

"The estimate was fair for the work done. The diagnosis of the problem was clearly explaned"

"Always excellent service and straightforward, honest diagnostics."

"It was on time , and I like the work they do ."

"always very helpful and accommodating. Took care of what my car needed and advised me about anything that may need to be done in the future. I trust them to take care of my car."

"Excellent service at a fair price. Highly recommended."

"Great customer service and a friendly atmosphere. I love Grassland Car Care I just wish the oil changes were cheaper."

"Great service!!"

"Great job! Went there for your 1st-year business anniversary $13.99 oil change special & was NICELY surprised when I saw that my car was vacuumed! It's the LITTLE things that make a big difference....and you can & will take that to the bank when you see your customer base grow....I'll be back for all my regular auto maintenance. Thank you!"

"Spoke with Andrew. He said Harry is great, but Michael is too quiet. The business is somewhat expensive, but worth every penny."

"Andrew said this business does good work."

"Jasmeet said this business honored his coupon so the service he needed from them was free."

"Your service is always excellent, Thanks Alice"

"I don't give an excellent rating lightly, but the small job you did for me could have been made into a big and expensive one if you had not been honest with me. I appreciate it."

"You guys and gals are A+ in everything you do. Top quality! Thanks for being a reliable and trustworthy resource for both our cars and both of us."

"I have had three experiences with Platt's Performance Plus. They fixed the electronic system of our daughter's Jeep when two other autobody's could not. Then they changed my oil twice. Not only did they change the oil though, they came and picked up my car, changed the oil, washed the car, and returned it back to me. They are wonderful to deal with in every way. I can only wish other service industries would take notice to how to keep customers happy. I will continue to use them again and again."

"Everything a customer would expect was provided. I felt that the owners were honest and the prices were in line. The shop itself was clean and professionally set up for work. I was treated with a great deal of consideration. I trusted the information that was given to me, etc. Ed really knows the business and is very "hands-on"."

"My car sat for 5 months as I broke my arm back in January, so when I was allowed to drive again I realized it was in need of a full service and going over. Platts Performance performed the 100 point everything service and was able to determine several problems which were fixed right away."

"Great service and all ways on time for me."

"Always does a great HONEST job!!!"

"You guys are great! Working for the Boys & Girls Club, we rely on only the best mechanics to ensure our vehicles are safe and road ready to transport kids. Heritage Auto has earned our business not only because they are top quality mechanics, but also because they truly represent integrity in their dealings with all customers. I don't say this just because I know they were given the integrity award by the Better Business Bureau (BBB). Whenever there is a problem, we call them and they help in any way they can and in some cases, save us money by finding the best most cost effective alternative. They have even helped us free of charge at times, just because they want to support the community. A quick example of their customer service is exampled by the time I had my personal vehicle in the shop and the work took longer than expected. Tony Zanders personally drove over to his shop, pulled the children's safety seat from his truck, and told me to hop in and use it for the evening, just so I could make my appointments. You don't find that willingness to help too often anymore. You won't regret bringing your vehicle to Heritage Auto. I rank my likelihood to refer them to a friend at a 10 because I have more than once."

"I haven't been to Heritage in several years, mostly because I haven't needed any service work done on my vehicles. I was pleased that the level of professionalism, customer service, honesty and integrity has not changed since my last visit several years ago. Rex updated me regularly on the progress of the problem investigation, potential cost outcomes etc. Ultimately, the issue with my vehicle was a result of a problem I created but Heritage did not sell me any parts that weren't needed. The team at Heritage continues to be my first choice for any automotive service needs or repairs."

"Always a pleasure to have work done at this establishment. Mike is always friendly and accommodating."

"Troy originally came off unfriendly and argumentative when I told him about your add and it's verbiage. Everything was okay when I returned for my appointment."

"Usual prompt & excellent service from Leonard, & a good ride home & back.Good technical advice also."

"Highly recommended, our company services our Van there now due to my endorsement."

"Ben and the guys are the best. I've used them for years now and they always accommodate our needs in the best and most honest way possible. I wouldn't trust anybody else to work on my cars after all the things I've seen these guys do. It's refreshing to have some 'no B.S.' customer service."

"I would recommend Stan's for automotive service to all my friends."

"They know their business and can be trusted."

"Yes, I would recommend this business to a friend."

"When you want it fixed right the first time, this is the place to go. I had another auto shop change my transmission fluid, filter and gasket only to find out the only did half the job. they didn't flush the system just drained what was in the pan and replaced the filter and gasket. Half of the fluids where still in the system. The added some new, but because of the old fluid that was left has mixed with the new, it has left the new fluid dirty. This would happen at Autoworks."

"that I trust them and that they have provided reliable service for me for many years"

"Efrain made sure the car service was within the time constraints I had and was very kind and explained everything to me"

"I was given a thorough explanation of my problem and how it would be resolved. Chris was very helpful and my car was done in the time period that I needed. I was very satisfied with both the work and the excellent customer service."

"I'd tell them that you can judge the quality of workmanship by the neatness of the shop. The service manager that I worked with (Greg) was very helpful and kept me fully informed during the course of the repair. Check out was also professional and personable."