Auto Repair Shop Reviews from 3/19/2011

If someone asked you about your shop's quality of work and customer service, what would you tell them?
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Grassland Car Care Center
615-790-3600
1105 Battlewood St
Franklin, TN 37069

"appreciate Steve working to get mmy tires in and changed before the end of the day"
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Protime Automotive
757-466-0877
4880 Haygood Rd
Virginia Beach, VA 23455

"My brakes went out and I called Protime for help They called a tow truck and even though it was late on Saturday they ordered the part and repaired my car. At least three guys stayed overtime to get this done for me. Saved me from having to rent a car. What a great place."
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"I appreciate their attention to detail...My family's life depends on it!"
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Elston Auto
623-486-4114
8736 W Thunderbird Road Suite 3
Peoria, AZ 85381

"I had just recently spent a lot of money elsewhere to get multiple repairs on my car and my ""check engine"" light went off yet again. I took it into Honest 1 Auto, as they were the closest auto shop, not expecting to leave without spending at least a couple hundred for a diagnostic and repairs. I was assured that they would only charge me for the 1/2 hour diagnostic even if it took longer to find the problem. Well, they found the problem within minutes of completing the diagnostics...turns out that the previous mechanic forgot to connect a fan in my engine. To be sure that this was the issue, they connected the fan, tested the car, and confirmed that this was the source of the problem. To my surprise, when they handed me my keys (an hour or so later), I was told that there would be no charge for any of the diagnostics or the time they spent on it due to the fact that there wasn't really a repair problem!!!! I have to say that this was the most pleasant experience I've had getting my car repaired. Other than not having to pay anything, this was the cleanest shop I have EVER been to and the staff was professional AND ultra-courteous. I will confidently bring all of our vehicles back when I do need them serviced."
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Portola Valley Garage
650-851-7442
4170 Alpine Rd
Portola Valley, CA 94028

"As alsways, PVG is the best. They find the problem and solve it."
Review by:
( Toyota Celica)
For
NAPA Demo Shop
770-956-2200
2999 Circle 75 Pkwy
Atlanta, CA 30339

"Service was quick, reasonably priced, done well, and one was treated with respect and courtesy."

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