Summary: Rick and Rays is wonderful!!..

Review: Rick and Rays is wonderful!! I went there for the first time earlier this January. After having lived in DFW for over 3 years and having gone to 2 other auto places to get my car fixed, I can honestly say I wish I had known about this place earlier. 1) I was given a loaner car free of charge while my car was being fixed in the shop (it was a 2002 Audi in better condition than even my own car! And I used it for 2 weeks while my car was being repaired, only having to pay for gas. You don't get this kind of customer satisfaction everywhere!) 2) When I first got there, I was given a ride to a nearby coffee shop by Rick himself while my car got fixed. 3) The job ended up taking longer than expected and costing more than expected; however, on the phone with several employees I was often told "we just want you to go home with the job fixed and for you to be happy with the bill." This was so true. I'm a student with not a lot of money and even though the parts to fix my car (mercedes benz with expensive parts...) cost Rick and Ray's a lot, they did only charge me for what I was willing to and could pay. I was updated about the progress of the job frequently and just felt that they were extremely understanding and polite, especially Jamey and Sergio! 4) I often would go in straight from work (I work at a hospital) so I was in scrubs. I liked that the employees seemed interested in my life outside of my car being fixed - they treated me like a real person, instead of just a person with a car that needed repair. We would talk about the hospital life and becoming a doctor - they even called me "doc" :). I will definitely be going back again if my car needs service. Highly recommend it. Very nice people. Thank you!

Shop Information

Rick & Ray's Auto Plaza in Fort Worth

Automotive repair, Fort Worth TX 76107

2425 Cullen St.

Fort Worth, TX 76107

817-335-2073

We specialize in:

• Automotive repair
• Truck Repair
• Brake Repair
• Maintenance & Electrical Diagnostic
• Engine Repair
• Tires
• Transmission Repair
• Repair

Hello! Welcome to Rick & Ray's Auto Plaza. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier business in Fort Worth, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Rick & Ray's Auto Plaza will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Fort Worth residents, as well as those just driving through.

Category: Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair, Repair