5 Star Review

Summary: Unbelieveable

Review: I'm 22 years old - There was a bad storm one day, and the cleaning woman at my work, that doesn't speak English, was motioning for me to come outside, something was wrong. I followed her and to my shock -- a lamp post in my work parking lot, fell on my car, and right away I knew my car was totaled. Along with being paid off, my Toyota Camry was in impeccable condition, because for years I've brought it to Brach's for service. My mom and I both called Tom, (the manager) at Brach's, very upset because we knew I couldn't afford to replace the car I had. Tom reassured us that the car was no longer safe (because the frame was cracked), and that we would find an even better vehicle. Tom faxed my car's service record to our insurance, and because it was maintained so well by Brach's, my insurance gave me much more for my car than I expected ! In the process of finding a replacement car, I brought several cars to Brach's for them to check out -- Tom knew I wanted to stick with a Honda vehicle, then recommended a Honda CRV, and even found one on-line that he thought looked good. I brought it to him to check-out, and after he gave it the okay - I bought it. I can honestly say, I can't believe I'm driving this car. I just love it - and know without Tom's help it wouldn't have been possible !! Not only did I get more money for my Camry than I expected, but I'm once again driving a reliable, safe vehicle. Thanks Tom, for taking the stress out of a very stressful situation.