Summary: Until this last visit I..

Review: Until this last visit I would recommend them, but I don't feel as confident in them anymore. First They did an ok job and I love the Car wash! But I did not get an option to purchase the parts separately, caliper or just the adaptor - that was stripped out. I also never got to see the orginal part they replaced - said they did it at the other locations and didn't have it. You are regarded as having great customer service but didn't give me the option to order only the part I needed - at less cost, or show me the part you replaced. Also charged me for checking for the noise instead of including it with the 265.00 charge for the part - said if I did the whole job -brakes both sides $800 + they would of thrown in the inspection price. so I paid 135.00 plus 265.00 for a total of 399.99 for a new caliper and oil change. The price isn't the issue so much as it would have been nice to have been asked to order just the adaptor even if it meant waiting another day It would of taking something off the 135.00 oil change with inspection - especially if I now have to pay another 265 bucks. You should make it a habit to always show your customer the old parts!!!

Shop Information

NAPA Demo Shop in Atlanta

Auto Repair, Atlanta CA 30339

2999 Circle 75 Pkwy

Atlanta, CA 30339

770-956-2200

We specialize in:

• Auto Repair

Hello! Welcome to NAPA Demo Shop. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Atlanta, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at NAPA Demo Shop will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Atlanta residents, as well as those just driving through.

Category: Auto Repair & Service