Manuel's Review
Finsanto Automotive Repair Shop, San Antonio TX and Helotes TX, 78250 and 78023, Auto Repair, Brake Repair & Service, Oil Change, Factory Scheduled Maintenance Repair and Transmission Repair & Replacement
1 Star Review

Summary: Very Good Service

Review: I would tell them that you have a few craftsmen that are worthy and also a few that do not care about the end results nor the quality of their performance. Your business is charging customers on a competitive basis with big Dealerships, hence it would be wise to start expecting your craftsperson to earn the qualities that they are getting paid for. I have spent a big amount of money and time at your business because of Mr. Frank Constancio. I believe in him and his business ethics. I have had unpleasant conversations with another "In Charge" person at the front office which is why I always prefer to do business with Frank. I am retired Industrial Engineer. I am well informed on how a production business should honor their "Safety", "Production", "Quality" and "Schedule" in order to survive in the competitive world. You provide warranties, however I have taken back discrepancies for which you have already been compensated for and your scheduling Mgr. and or craftsman have refused to work on it and correct it in an timely manner. They have neglected to notify me of any reasons for delays. I have had to physically travel to your POB for follow-ups. As I stated before, I have spent a large amount of money at your POB, not only with my Pontiac Trans Am, but also with previous vehicles which your business serviced. I am committed to you because of your warranties on the work done and can continue my patronage if I see improvement on your part, beneficial to my needs. I am hoping that my future dealings with you are kept on a professional basis for us all.

Reviewed By:
Review Date:
Reviewer Location: San Antonio
Shop Information

Finsanto Automotive Repair Shop in San Antonio

Finsanto Automotive Repair Shop, San Antonio TX and Helotes TX, 78250 and 78023, Auto Repair, Brake Repair & Service, Oil Change, Factory Scheduled Maintenance Repair and Transmission Repair & Replacement
9354 Bandera Rd
San Antonio, TX 78250
210-684-2277
  • Auto Repair
  • Brake Repair & Service
  • Oil Change
  • Factory Scheduled Maintenance Repair
  • Transmission Repair & Replacement

Good Day! My name is Luisa Findley and I am the proud owner of Finsanto Automotive Repair Shop, serving San Antonio and Helotes. First of all, I would like to thank all of our loyal customers and would also like to thank those of you who are taking the time to read about us and considering us your local auto repair shop.

I was inspired to build Finsanto by my own personal experiences when dealing with mechanics. After one particular incident I had a “light bulb” moment. I decided to open my own automotive shop based on the principals of full-disclosure, high-quality parts and service, with fair pricing. We have retained many customers over the years because of our ability to keep the customer involved at every level of service, constantly updating you on the status of your vehicle.

Today, Finsanto has been open since 2008 and I’m proud to say we have satisfied many customers with our refreshing outlook on auto repair, “We service people, not cars!” Being family owned and operated allows us the opportunity to provide a flexible and customized experience to our customers. Extensive training, background checks, and drug tests ensure that all our employees are the best of the best at Auto Repair, Brake Repair & Service, Oil Change, Factory Scheduled Maintenance Repair and Transmission Repair & Replacement. Our knowledgeable service advisers will walk you through any type of repair or maintenance needed for your vehicle in language you can understand.

If you haven’t already, I dare you to try Finsanto Automotive! We provide an alternative to the car dealerships, maintaining a high level of service that is second to none. I understand how important your car is to you and your family as it is to me and my family. In today’s world driving a vehicle is a necessity, but now overpaying for maintenance and repairs is not. Give my family the opportunity to impress you, I promise you will not regret it.

Sincerely,
C.E.O. Luisa Findley

Category: Auto Repair & Service

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