Bobby's Review
Summary:
Not Satisfied
Review:
i went for radiator leak charge me $58.19 after they give me labor and parts estimate i was not satisfied with there parts offer me cheap quality parts with very high price i bought orignal parts from lexus at cheap price that day she didnt told me we dont installed customers parts. i waste my time and money there.when i reach there with my own parts lindsay servive advisor was very rude. be honest with you when you go theren be careful. they just want profit on their own products.
Reply: Bobby, we apologize that you were not informed that we do not install customer's supplied parts at the time the estimates were given. After our thorough inspection, we estimated the different options available for your repair. At that time, you gave us no indication that you wanted to supply your own radiator. The reason for this policy is so you can have the best warranty available; 3 years or 36,000 miles. We only install high quality original equipment components here at Precision Automotive Repair, and hope our customers realize the importance of quality versus quantity.
Reviewed By:
Bobby O.
Review Date:
2/5/2013
Reviewer Location: