Summary: I've been

Review: I’ve been servicing my vehicles at Hometowne for the past five years and have always dealt directly with one of the owners. In the past, I’ve appreciated their attention and the quality of their work. I’ve even referred friends, family, and customers from both the Woodbridge and Manassas areas because I believe in supporting small businesses, especially ones that have been reliable in the past. On August 5, 2025, I brought my Jeep in for service. The vehicle remained at the shop for about two weeks. A few days after dropping it off, I contacted Ahmed to report that my vehicle’s alarm was going off between 2 AM and 5 AM. He assured me they would check it, and I was later told everything was fine. When I finally picked up the Jeep on August 6, I was informed that while the service work was completed, the remote start and alarm system were no longer functioning. I was told they had not worked on those systems, so there was nothing they could do. However, the alarm and remote start were working perfectly before I brought the vehicle in, so I believe something may have happened during its time at the shop. While the repair work itself was fine, I was disappointed with the way the situation was handled and the lack of resolution or concern shown at the end. As a loyal customer who has referred many others, I value good customer care, especially when something goes wrong. Unfortunately, based on this experience, I will no longer be bringing my vehicles here or recommending the shop to others.

Shop Information

HomeTowne Auto Repair and Tire of Woodbridge in Woodbridge

Automotive repair, Woodbridge VA 22191

15698 Jefferson Davis Hwy

Woodbridge, VA 22191

703-594-4646

We specialize in:

• Automotive repair
• Tire and Alignment Service
• Brake Service
• Advanced Diagnostics
• Routine Maintenance

Hello! Welcome to HomeTowne Auto Repair and Tire of Woodbridge. With over 12 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair and tire shop in Woodbridge, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at HomeTowne Auto Repair and Tire of Woodbridge will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Woodbridge residents, as well as those just driving through.

Category: Auto Repair & Service