Hector's Review
Bill's Quality Auto Care, Simi Valley CA, 93065, Maintenance & Electrical Diagnostic, Hybrid Automotive Repair, Engine & Transmission Repair, Alignment, Suspension & Brake Work and Subaru Service & Repair
1 Star Review

Summary: I've

Review: I've always appreciated the quality work from the team at Bill's Quality Auto, and the technician Donnie who handled my recent oil change did a great job. Unfortunately, my experience was ruined by poor customer service. After being quoted $220 for a brake fluid change, I politely called to decline, letting Adam O'Connell know I was happy with the service but had found a more affordable option. To my surprise, when my wife picked up the car, Adam falsely claimed I was "very upset", said their prices were "outrageous" and that "I wouldn't be coming back." None of this was true. I respect the hard work of the team, but Adam's dishonesty has made it hard to trust this shop. I hope the shop addresses this kind of behavior so others don't have a similar experience.

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Review Date:
Reviewer Location: Simi Valley, CA
Shop Information

Bill's Quality Auto Care in Simi Valley

Bill's Quality Auto Care, Simi Valley CA, 93065, Maintenance & Electrical Diagnostic, Hybrid Automotive Repair, Engine & Transmission Repair, Alignment, Suspension & Brake Work and Subaru Service & Repair
2016 Donville Ave
Simi Valley, CA 93065
805-520-7818
  • Maintenance & Electrical Diagnostic
  • Hybrid Automotive Repair
  • Engine & Transmission Repair
  • Alignment
  • Suspension & Brake Work
  • Subaru Service & Repair

Hello! Welcome to Bill's Quality Auto Care. With over 32 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Simi Valley, our highly trained automotive technicians take pride in all of their Maintenance & Electrical Diagnostic efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Bill's Quality Auto Care will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Simi Valley residents, as well as those just driving through.

Category: Auto Repair & Service

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