Tom's Review
Neil's Motors Inc, Biddeford ME, 04005, Auto Repair, Diesel Repair & Diagnoses, Hybrid Repair, Tire sales and Emissions Repair
5 Star Review

Summary: Recommend

Review: On average, I visit Neil’s at least 5x / year for service on a late model BMW and older model diesel Mercedes SUV. I don’t often reply to survey requests, as they are such a common request for virtually any credit card transaction these days. However, my most recent visit for an alarming Mercedes “grinding noise” evaluation makes me feel as though compliance with a survey request is justified. Having dropped off my ML250 a day early, I was surprised to get a call that same day from Neil’s, indicating that a quick inspection had shown severe asymmetrical brake pad wear which suggested a more serious issue such as a broken caliper, boot failure or both. I was presented with best and worst case scenario estimates, and shortly after lunch the following day, I was called again to inform me that I had needed complete replacement of both rear brake components because of a rare dual boot failure ( at 90K miles, however ). Yes, it was more than “worse case scenario” expensive! However, I was shown my old brake assemblies, with details about the anatomy, function and failure of each part thoroughly explained. I drove away with my wallet a lot lighter, but with the knowledge that I was once again safe, and that the work was under warranty, by Neil’s, for 3 years. I can, without reservation, highly recommend Neil’s.

Reviewed By:
Review Date:
Reviewer Location: KENNEBUNK, ME
Shop Information

Neil's Motors Inc in Biddeford

Neil's Motors Inc, Biddeford ME, 04005, Auto Repair, Diesel Repair & Diagnoses, Hybrid Repair, Tire sales and Emissions Repair
602 Alfred Street
Biddeford, ME 04005
207-282-3156
  • Auto Repair
  • Diesel Repair & Diagnoses
  • Hybrid Repair
  • Tire sales
  • Emissions Repair

Hello! Welcome to Neil's Motors Inc. With over 55 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Biddeford, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Neil's Motors Inc will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Biddeford residents, as well as those just driving through.

Category: Auto Repair & Service

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