Colleen's Review
Elston Auto, Peoria AZ, 85381, Auto Repair
5 Star Review

Summary: This is the place to..

Review: This is the place to take your car! After 35 years of being jerked around and ripped off by various car dealers laying in wait to take advantage of a woman driver, I was not happy to have to take my car in for it's 90k mile service and some minor repairs. Not being from the area, I called the dealer and was given a soft quote of about $800. The reviews gave them 1 star, and a long list of bad reviews siting poor performance and outright theft. Great. Another go-round with the same below-par service. After looking for an alternative, I found these guys and spoke with Carlos, who told me what scheduled maintenance was needed, but wanted to look the car over before an actual quote. I brought it in that day and they went over the entire car for almost an hour. No charge. (the dealer has charged me $100 for a 15 minute inspection in the past) They told me what it needed and then I added a total power steering service and a repair on my lift gate which needed 4 parts and labor to fix. even after the added stuff they came up with a price of $840. with a 12k nation wide guaranty with roadside assistance. (Dealer had 30 days) Sounded great! They got me in the next day and after everything was done, the bill came up LESS by about $60! As if that wasn't great on it's own, they actually bought Valvoline to use in my oil change even though it's not their usual oil. Again, no extra charge for this ""concierge"" service. And even better, Jeff, the transmission guru, (I think more like a super-hero) was nice enough to trouble-shoot a weird transmission/electrical issue with my cruise control that's been popping up from time to time for years. The dealer keeps trying to fix it by replacing ""bad sensors"" at $500 a pop, (i have had it done 5 times in 2.5 years), but they never really get to the bottom of it or fix it. Try as he might, he couldn't duplicate the issue- probably because it only happens when the car is loaded down with extra weight. As I am about to drive to Seattle, he did tell me that if it started to act

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Elston Auto in Peoria

Elston Auto, Peoria AZ, 85381, Auto Repair
8736 W Thunderbird Road Suite 3
Peoria, AZ 85381
623-486-4114
  • Auto Repair

Hello! Welcome to Elston Auto. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier business in Peoria, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Elston Auto will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Peoria residents, as well as those just driving through.

Category: Auto Repair & Service

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