Summary: I had a

Review: I had a very bad experience so i sure won't be recommending MRI autocare to anyone. All i came was to get a simple flat tire fix, and ended up being asked to change the entire tire. On Dec 7th, i went with a flat tire and i also mentioned where i think the leak is, it was a temp plug that was put in the tire. The shop ended up ignoring it completely and got the tire air valve changed instead. Before leaving, just to make sure, i asked if they were certain that this was the issue and they said yes. I drove back home, parked my car in the garage. The next morning the tire was Flat again and i couldn't drop my kid to school. I filled up the tire, went back to the shop for them to have a look. As soon as i reached to the shop the tire went flat again, the lady at autocare drove the car on the ramp with the Flat tire. Before she did that i ran outside to ask her to fill the tire as driving on Flat will damage the tire, but she said its fine and ignored what i said. When the tire was inspected i was told the plug came out and as it is a temp solution that should be replaced with the patch, which is what i expected them to do the first day i took the car with the problem. When they inspected the car further it was noticed that because the car was driven on flat tire it damaged the tire from inside and i have to now get a new tire. This is total negligence by autocare as i got the car to them on time and i had a peace of mind as i trusted that its in good hands. Now i have been asked to pay $300+ to get the new tire. How can they even ask me to pay that money when its totally their fault. I am totally baffled, surprised and disappointed by the way this has been handled.

Shop Information

MRI AutoCare - NAPA AUTOPRO in Calgary

Auto Repair, Calgary AB T2X 2G6

75 Sun Valley Blvd SE

Calgary, AB T2X 2G6

403-571-2886

We specialize in:

• Auto Repair
• Preventative Maintenance
• Inspections
• Diagnostics
• Tires

Hello! Welcome to MRI AutoCare - NAPA AUTOPRO. With over 23 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Calgary, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at MRI AutoCare - NAPA AUTOPRO will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Calgary residents, as well as those just driving through.

Category: Auto Repair & Service