Junior's Review
Pearl City Auto Works, Aiea HI, 96701, Auto Repair, Tire and Alignment Service, Brake Service, Routine Maintenance, Advanced Diagnostics and Engine Repair
1 Star Review

Summary: I pad over

Review: I paid over $100 for a diagnosis. When I took on my van, I told them about the problem. When I left, they gave me the same diagnosis that I gave them to begin with. However, they gave me diagnosis that I did not ask for. So, I am still stuck with the problem minus $100. I was told they will send me am estimate of much it will cost. How do you get an estimate without knowing the root of the problem? I was told it will take an hour for a diagnosis. Well, it took two hours and they found other diagnosis like my radiator and some sort of oil leaks that I did not ask for. The workers were nice enough and the humane thing to do is to be nice back, but I am still stuck with the problem without a proper diagnosis the main and only reason why I took my vehicle in.

Reply: Thank you for the feedback Junior. I apologize for the miscommunication. We will be touch to hear your concerns. Thank you.

Reviewed By:
Review Date:
Reviewer Location: Kapolei, HI
Shop Information

Pearl City Auto Works in Aiea

Pearl City Auto Works, Aiea HI, 96701, Auto Repair, Tire and Alignment Service, Brake Service, Routine Maintenance, Advanced Diagnostics and Engine Repair
98-025 Hekaha St
Aiea, HI 96701
808-486-4848
  • Auto Repair
  • Tire and Alignment Service
  • Brake Service
  • Routine Maintenance
  • Advanced Diagnostics
  • Engine Repair

Hello! Welcome to Pearl City Auto Works. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Aiea, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Pearl City Auto Works will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Aiea residents, as well as those just driving through.

Category: Auto Repair & Service

v5.0.188   © 2025 AutoVitals, Inc. (Terms)