Summary: Outstanding

Review: My wife and I were returning home to Kansas after spending a few days in Galveston on May 4th. When we two studs sheared off of the drivers rear wheel at 75mph in the middle lane of the 5 lane highway. By the Grace of God I was able to maintain control while I made an aggressive line off the highway. We found ourselves in a parking lot, no real idea where exactly we were. To make matters just a little more exciting the sky opened up and it started pour. My wife pulled up Google and Milstead Service popped up. I called them and explained the situation to Greg. He told me they could work on the vehicle and sent me to the tow service. The gentleman asked me where we were at, I told him what business I could see and he knew exactly were we where. I told him my wife and I and our two golden retrievers would need a ride to the shop. He paused and then told me “no problem, I will send another tow truck.”. The two drives (I apologize I can not remember their names) arrived less than 15 minutes later. My wife and the dogs went with one driver and our Subaru and I went with the other. They quickly had the Subie on the rack and brought me back to the shop area to show me what had happened. They had to order a part to complete the repairs. We all waited in the waiting room while Randy made the repairs. Greg the service manger made sure we had water for us and our pups, while he kept us updated on the repairs. We were back on the road within 4 hours. We were overwhelmed by the outstanding customer service we received at Milstead Service. Our heartfelt appreciation to all of the Milstead Team for their hard work, outstanding customer service and compassion towards us as they work to get us back home. Sincerely Rob and Mary Anne Kort

Shop Information

Milstead Service Center in Conroe

Auto Repair, Conroe TX 77303

2416 N Frazier St

Conroe, TX 77303

936-441-3500

We specialize in:

• Auto Repair
• Transmission Repair
• RV Repair
• Engine Repair
• A/C Repair

Hello! Welcome to Milstead Service Center. With over 52 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Conroe, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Milstead Service Center will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Conroe residents, as well as those just driving through.

Category: Auto Repair & Service