Adrian's Review
Pearl City Auto Works, Aiea HI, 96701, Auto Repair, Tire and Alignment Service, Brake Service, Routine Maintenance, Advanced Diagnostics and Engine Repair
5 Star Review

Summary: Good quality

Review: i feel the quality of work is good and i like to bring my car to your shop. however, my wife is very particular with her car and she was very disappointed with the condition of her car when picking it up. she said she didn't want to go back to your repair shop again. she said her seat cover was off the seat, the a/c was on full blast, and when she turned the radio on stations were changed and were set to different stations she didn't like. she had to spend time re-setting them. please bring this issue up with your mechanics. thank you.

Reply: Thank you Mr. Lau for bringing this to my attention. This is absolutely unacceptable to me. I will definitely address this with the team so we can better our service. I am truly sorry for this mishap & apologize deeply to your wife. Thank you very much for the insight.

Reviewed By:
Review Date:
Reviewer Location: Aiea
Shop Information

Pearl City Auto Works in Aiea

Pearl City Auto Works, Aiea HI, 96701, Auto Repair, Tire and Alignment Service, Brake Service, Routine Maintenance, Advanced Diagnostics and Engine Repair
98-025 Hekaha St
Aiea, HI 96701
808-486-4848
  • Auto Repair
  • Tire and Alignment Service
  • Brake Service
  • Routine Maintenance
  • Advanced Diagnostics
  • Engine Repair

Hello! Welcome to Pearl City Auto Works. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Aiea, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Pearl City Auto Works will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Aiea residents, as well as those just driving through.

Category: Auto Repair & Service

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