Summary: Before I start this review,..

Review: Before I start this review, let me begin by saying I am very very conflicted about this place and I'm not writing this to hurt their business, I just want customers to know of my experience so they can do what's right for them. So to start, I will say David in the maintenance office at Hillside is the nicest guy ever. Everyone there actually is quite nice but David was the one taking care of me so I'll only talk about him. I was recommended to Hillside by my dad who takes his Toyota Prius there. I have a 2003 Mitsubishi Lancer and I was having issues with the heater, it just wasn't working. My AC was excellent, but the heater simply wouldn't produce heat. I called and David was able to get me in the next week, I dropped of my car for inspection and left. Upon drop off David informed me that the fee would be $130 for them to check it out and diagnose the problem, then whatever the cost of the part needing to be replaced is will be added to that. I agreed because I figured if it's only $130 to get my heater fixed I'm in. When I returned to pick it up later that day, David told me that he had found the problem. My blend door cable wasn't acting correctly. Cool, so they ordered the part and a week later I dropped my car off again. Upon pickup this time David told me that they were wrong and it still wasn't working despite the part being replaced. I was bummed but David ensured me that they would continue to work till they fixed it. I brought my car in a 3rd time to get it looked at and when I returned still no dice, the problem was ""not fixable unless we remove the transition and replace the blend door box"". He informed me this would cost around $1,800. I opted not to do this because in the end I live in California and the cold really isn't that bad and I could live with it because I don't have $1,800 to throw around for something small like that. David understood and sent me on my way. I was satisfied with their attempt though a bit bummed that $130 later and my heater still wasn't fixed. (I will add that at thi

Shop Information

Charlie's Hillside Auto Repair in Torrance

Auto Repair, Torrance CA 90505

24467 Hawthorne Blvd

Torrance, CA 90505

310-373-7676

We specialize in:

• Auto Repair
• Brake Repair
• auto maintenance
• Tire & Alignment Service
• Air Conditioning Service & Repair

Hello! Welcome to Charlie's Hillside Auto Repair. With over 41 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Torrance, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Charlie's Hillside Auto Repair will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Torrance residents, as well as those just driving through.

Category: Auto Repair & Service