5 Star Review

Summary: A family business

Review: I had asked my daughter to get her AC fixed on her convertible Mustang, at her grandfathers shop in Washington before leaving to drive her to ASU in August. On our trip down, we stopped over in San Fransisco to have some fun with her and her sisters. We left San Fransisco on one of the hottest days of the year 104deg and we were stuck in traffic, when my daughter pulled off the freeway (near Livermore, CA) and was crying because of heat exhaustion. I put her in our van so she could cool down and did some research to see if there was a shop nearby. I found Olsen’s Automotive Repair had 4.9 stars, so I called and spoke to Brian. I explained our situation that we need to get to Mesa, Arizona tonight because my daughter checks into her dorms the next day and there is no way she will survive the drive in the heat through the dessert. Brain was very friendly and confirmed they worked on AC. After Sarah was cooled down we drove to their shop. Brain had already explained our situation to Frank, their mechanic. So when we arrived they were ready for us. Frank quickly found the compressor fuse blown and did a pressure check on the AC system and found a leak. So he repaired the leak, replaced the compressor fuse and filled the system with R410 and the AC worked. He also found system was pushing heat towards the defrost because the valve for the temperature control was not working – since the repair would be over 5hrs and we needed to get on the road he was able to move the valve so the cool air was being directed into the passenger compartment. Because they were able to fix the issues in under 2hrs for only $224, I wanted to give Frank a $50 tip. He would not take it until I said he needed to take for my sake, as a token of my appreciation. I was especially glad I did when we were pulling out some trim on the passenger door had come loose and was getting caught on the front fender. Frank grabbed some 3M sticky strips and was able to help me get it reconnected properly. I’m 52 and have never felt so well treated by