Summary: I had some major repair..

Review: I had some major repair work done (Head Gasket and Valves) two weeks ago. On my way home, the check engine light came on. My friend's ""code checker"" said that Cylinder #4 was misfiring. I waited a few days to see if maybe it would work itself out (followed LG Auto's suggestion to try Premium gasoline to clean it out a bit first) and finally had to bring it back in. To drop off or pick up my car with my family of 4 is quite a hassle and I wanted to make as few trips as possible. They found the source of the mis-fire (a crack in the line unrelated to their previous work) and fixed it for FREE. The car is a 2004 Buick with a LOT of miles on it, so no doubt it's got quite a few worn out parts. They drove it around some and decided to switch out the ignition lines, too, for FREE. Then, on the day I was to pick it up, they offered to bring it to my place of work so I wouldn't have to go get the keys from them first before dragging my family out again. They had to take 2 guys out of their garage to bring me my car (time = money) and when they arrived, it was the owner himself who stepped out to give me my keys. When I thanked him, he smiled and simply said, ""It's just customer service.""

Shop Information

Los Gatos Auto Service in Campbell

Auto Repair, Campbell CA 95008

1460 White Oaks Rd # F

Campbell, CA 95008

408-377-1751

We specialize in:

• Auto Repair
• Tire and Alignment Service
• Brake Service
• Routine Maintenance
• Advanced Diagnostics
• Engine Repair

Hello! Welcome to Los Gatos Auto Service. With over 32 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Campbell, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Los Gatos Auto Service will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Campbell residents, as well as those just driving through.

Category: Auto Repair & Service