Summary: Mechanic fixed the problem, but..

Review: Mechanic fixed the problem, but it took 2 full days to do it. It would help if when they diagnose & tell you the problem, that they also tell you how long you will be without your car. Good feature is that they emailed me an inspection report with pictures, which I was able to forward to my brother so he could advise me what to do. When I came to pick up my car, the service guy at the desk told me how much it would cost & asked me how I was going to pay, which was more than I was quoted. When I asked to see the bill, he hesitated. Actually, good service would be to present the bill first, with a professional explanation of what was done & how much, then ask how I want to pay it. Not the other way around. No one wants to pay a bill that is higher than they expect, without seeing the bill first. The other guy at the desk politely offered to show me the part that was replaced. Maybe to make up for the lack of tact on the part of the other guy at the desk.

Shop Information

Los Gatos Auto Service in Campbell

Auto Repair, Campbell CA 95008

1460 White Oaks Rd # F

Campbell, CA 95008

408-377-1751

We specialize in:

• Auto Repair
• Tire and Alignment Service
• Brake Service
• Routine Maintenance
• Advanced Diagnostics
• Engine Repair

Hello! Welcome to Los Gatos Auto Service. With over 32 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Campbell, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Los Gatos Auto Service will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Campbell residents, as well as those just driving through.

Category: Auto Repair & Service