Kristen's Review
Summary:
Highly recommend
Review:
No one enjoys having major car repair work done, but I can't imagine working through the extended warranty coverage process without the support that ProTech provided. Lauren was pivotal in coordinating the multiple diagnoses, repair estimates, and approvals from the warranty company and even researched additional work the manufacturer's warranty would cover. She demonstrated knowledge, experience, and extreme patience while fielding my calls and questions between updates and went above and beyond to simplify the process for me a valued customer. As a business clearly determined to provide excellent customer service, I highly recommend ProTech and would trust them with future service needs.
Reviewed By:
Kristen L.
Review Date:
5/15/2019
Reviewer Location:
Alexandria