James' Review
German Auto Sport, Berkeley CA, 94702, Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair
5 Star Review

Summary: All of the Yelp reviews..

Review: All of the Yelp reviews are true. Chris is the man to see for all of your BMW needs. He worked on my car probably over a year ago but I still remember a lot of the small details about the kickass service to this day. Attention to detail: Chris stopped to lay out some plastic floor covers before getting into the car. I actually saw a moment of fear flash across his eyes when he opened the car door and realized that he didn't have any footwear protection ready. This was a big deal for me because the last shop I used for body work left oil stains on the floor covers. Managing customer expectations: After discussing the problem and taking a brief road test, he ran me through all of the possible causes and gave estimates for parts and labor. He told me that they would call with the exact course of action after taking a look inside. Following through on promises: His wife called me two hours later with the full report and a final repair estimate. I agreed to the work and they told me that I could pick up the car at the end of the day. They offered to pick me up after work (Chris dropped me off at the Bart station in the morning), but I had already found a Transbay bus route that stopped close to the shop. Full work explanation: I showed up at the shop at the end of the day and Chris walked me through the work performed, showed me the parts he replaced, and updated me on another problem that he noticed. The problem wasn't huge and he didn't try to scare me into ordering more work. It felt more like a friendly "no pressure, but I can take care of that if you want" heads-up. I decided not to do the work because the problem wasn't serious. Incredible self-restraint: I noticed that Chris had a fresh slice of pizza sitting behind the counter getting cold the entire time he was talking to me about my car. I felt guilty for keeping him away from his dinner and I wouldn't have been mad if he ate during our talk, but he was so into talking about BMWs that he didn't even acknowledge the delicious smelling pizza SITTING MERE INC

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Shop Information

German Auto Sport in Berkeley

German Auto Sport, Berkeley CA, 94702, Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair
2396 San Pablo Ave
Berkeley, CA 94702
510-525-6000
  • Automotive repair
  • Truck Repair
  • Brake Repair
  • Maintenance & Electrical Diagnostic
  • Engine Repair
  • Tires
  • Transmission Repair
  • Repair

Hello! Welcome to German Auto Sport. With over 48 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Berkeley, our highly trained automotive technicians take pride in all of their Automotive repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at German Auto Sport will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Berkeley residents, as well as those just driving through.

Category: Auto Repair & Service

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