Summary: mechanic staff is thourough , professional and fast

Review: I would tell them, that if you are not having your vehicle services here, your not taking it to the right place. I have never had better service in any industry, and having serviced both commercial and residential customers myself for the last 20 years I can honestly say that Schertz Auto Service sets the bar for a level to achieve. I found Scherts Auto Service strictly by chance after being broken down in a parking lot, and needed a shop to tow my truck to. AAA was towing my truck and notified me that Schertz auto was the closest recomended shop. Inside of 15 minutes after AAA notified them that my truck would be coming to their shop I recieved a call from Wayne inquiring about my vehicle, what the issues were, and confirming that they could indeed handle my truck repair needs. When we arrived with the truck, the first thing Wayne did was greet me, shake my hand, offer me a cold drink, and a seat in the lobby....which was very comfortable , and after an hour and a half in a 100+ degree weather dealing with a broken truck, it was very refreshing. The experience at Scherts Auto Service is personal and comfortable, with no stress. The team makes every effort to assure that you have a clear understanding of what your vehicle issues are, a great use of technology and documentation so that everything is clear and consice, combined with realtime updates via e-mail and text, and encompassing a video report,in most cases, of any issues. The mechanic staff is thourough , professional and fast....WOW, really fast! My vehicle is known for being a difficult model to work on and this team made it look easy! They took the time to show me concerns, walk me through the repair process, listened to the history of my truck, and answer any questions. Communications with this team, no matter in person,on the phone, or via e-mail was smooth, friendly, timely and most of all easy. I have a Ford F350 crew cab diesel dually 4x4, as stated before not small and not easy to work on...this team handled it with ease. Fro

Shop Information

Total True Automotive FM3009 in Schertz

Auto Repair, Schertz TX 78154

1000 FM 3009

Schertz, TX 78154

210-566-1767

We specialize in:

• Auto Repair
• Tire and Alignment Service
• Brake Service
• Routine Maintenance
• Advanced Diagnostics
• Engine Repair

Hello! Welcome to Total True Automotive FM3009. With over 23 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Schertz, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Total True Automotive FM3009 will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Schertz residents, as well as those just driving through.

Category: Auto Repair & Service