Summary: Outstanding Service!

Review: They provide excellent service. I had a complimentary oil change with a car purchase from a dealership. So, the dealership referred me to LBR Auto Repair. I called them after 5pm to schedule an apt to change oil in my 2005 Mercedes Benz. They must have been closed, so I left a voice mail. The next morning around 8 am, they (Harry) promptly returned my call to schedule an appointment. I was pleased with such quick and accomodating response! It was matter of few minutes and the appointment was successfully scheduled. I had to drop off my car before they open, so I left some notes regarding the service. Around 9am Harry called me to confirm that he has the key to my car and courteously addressed the notes I left. I was pleased again! I told him I'd pick up my car at 5pm. Since the traffic was bad, I was running 5 min late, but Harry again was SUPER NICE and called me at 5 to let me know that my car was ready for pick up. Here I come at 5:05 pm and see my car serviced, WASHED and shiny! I was pleased once again! Finally, I got to meet Harry: he is such a nice gentleman! He told me the services they had done to my car and gave me some recomendations for the future. Remeber, this was a complimentary service and I paid nothing , yet Harry provided TERRIFIC customer service! Overall it has been GREAT experience! I am defenitly their customer and will come back! Thank you Harry - it has been pleasure to do business with you!

Shop Information

LBR Auto Repair in Bellevue

Automotive repair, Bellevue WA 98005

13030 Bel-Red Rd

Bellevue, WA 98005

425-453-1687

We specialize in:

• Automotive repair
• Truck Repair
• Brake Repair
• Maintenance & Electrical Diagnostic
• Engine Repair
• Tires
• Transmission Repair
• Repair

Acting as the first line of Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair defense between you and the Bellevue and Redmond roads, properly maintained brakes are essential to a safe drive. Our ASE certified technicians perform a wide range of brake repairs, and we'll have your car braking like new.
Is your engine making some strange sounds? Automotive engine systems can cause complicated and frustrating issues. Our auto repair shop offers everything from basic maintenance to major Truck Repair and diagnostic services.
Acting as the first line of defense between you and the Bellevue and Redmond roads, properly maintained brakes are essential to a safe drive. Our ASE certified technicians perform a wide range of Brake Repairs, and we'll have your car braking like new!
No matter what your transmission needs, you can have complete confidence in our experienced technicians to recommend the right Maintenance & Electrical Diagnostic or service for the right price.
With each passing year, new vehicles include an ever-increasing number of electronic components. At LBR Auto Repair, we can perform just about any Engine Repair.

Category: Auto Repair & Service