Summary: Personal Service

Review: The wipers on my 1999 Pontiac Firebird would not return to the parked position- they worked fine, but would stop in a straight up position on the windshield. I purchased a wiper motor & took my car to LBR. Between me & the Technician James, It was difficult to determine exactly what the problem was. The parking actuator arm on the wiper transmission was not working properly, though. James, after much thought, devised a custom solution- he took a tension spring & modified it, then attaching it to the actuator arm, providing tension, which would keep it in position to engage the "park" tab, causing the wipers to return to the park position. I know that all sounds pretty technical but, the bottom line is his ingenuity provided a repair to a unique problem. Then came time to pay. Mike conceded that it was an "unusual" repair, not simply a removal & re-install. There was 4 hours labor time in (I provided the part), Mike asked me what I thought would be fair. Yes, you heard me right, Mike asked me what I thought would be fair. The modification of the spring took minutes, but since the problem was so unique, it took a bit to get to that place. He offered to deduct 1 hour from the labor time, which I thought was very fair. My wipers park now, & I am a happy driver again. This was a pleasurable experience, overall. Thank you, LBR.

Shop Information

LBR Auto Repair in Bellevue

Automotive repair, Bellevue WA 98005

13030 Bel-Red Rd

Bellevue, WA 98005

425-453-1687

We specialize in:

• Automotive repair
• Truck Repair
• Brake Repair
• Maintenance & Electrical Diagnostic
• Engine Repair
• Tires
• Transmission Repair
• Repair

Acting as the first line of Automotive repair, Truck Repair, Brake Repair, Maintenance & Electrical Diagnostic, Engine Repair, Tires, Transmission Repair and Repair defense between you and the Bellevue and Redmond roads, properly maintained brakes are essential to a safe drive. Our ASE certified technicians perform a wide range of brake repairs, and we'll have your car braking like new.
Is your engine making some strange sounds? Automotive engine systems can cause complicated and frustrating issues. Our auto repair shop offers everything from basic maintenance to major Truck Repair and diagnostic services.
Acting as the first line of defense between you and the Bellevue and Redmond roads, properly maintained brakes are essential to a safe drive. Our ASE certified technicians perform a wide range of Brake Repairs, and we'll have your car braking like new!
No matter what your transmission needs, you can have complete confidence in our experienced technicians to recommend the right Maintenance & Electrical Diagnostic or service for the right price.
With each passing year, new vehicles include an ever-increasing number of electronic components. At LBR Auto Repair, we can perform just about any Engine Repair.

Category: Auto Repair & Service