Pearl City Auto Works in 96701, Aiea HI

• 98-025 Hekaha St
• Aiea, HI 96701
• 808-486-4848
• Auto Repair, Aiea HI 96701

Business Description:
We specialize in

• Auto Repair
• Tire and Alignment Service
• Brake Service
• Routine Maintenance
• Advanced Diagnostics
• Engine Repair

Hello! Welcome to Pearl City Auto Works. With over 26 years in business, we are proud to be your local Automotive Repair experts. As the premier auto repair shop in Aiea, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Pearl City Auto Works will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Aiea residents, as well as those just driving through.

Category: Auto repair shop

	If you
Terrence C. Waianae, HI	If you are having a problem with your vehicle Pearl City Auto Works (PCAW) is the place to take your vehicle. Service is great and the personnel are knowledgeable and easy to work with for your repair. (This is my second time getting my 2000 Ford Ranger repaired by PCAW.) I described what was happening with my windshield washer and wanted the washer replaced with a new one. PCAW said OK and that they needed to run a diagnostic prior to replacing the washer even though they had the replacement part on hand. To make a long story short - my nozzles were clogged, cleared and did not require replacement of the washer. I considered that the service supplied went that one step further to ensure what the repair required and is just a small example of the service expected from a auto repair shop. Well done to PCAW! I will be a returning customer.
on 9/11/2024 for an emissions test of their Ford

	Very reliable
Shirley T. Honolulu, HI	Very reliable front desk friendly & knowledgeable
on 1/11/2024 for an auto repair of their Chevrolet

	Great
Michael R. Honolulu, HI	Great customer service and they guarantee their work. Reply: We are so happy that we could correct the defective parts!! Thanks for being so understanding & patient.
on 12/22/2022 for an auto repair of their Toyota

	Great
Dennis E. Mililani, HI	Great service! Reply: Thanks again to you guys!! Mahalo Enomotos.
on 12/21/2022 for an auto service of their Lexus

	Thank you
Mark H. Pearl City, HI	Thank you Keoki, Jen and all for the great service and repair at a reasonable price. Will use & recommend your company in the future! Mark Reply: We truly appreciate you Mark!!
on 12/19/2022 for an auto repair of their Jeep

	Pearl City
Christine W. Aiea, HI	Pearl City Auto Works is the place to go. Everyone really cares about doing a great job. I feel confident knowing my vehicle is in good hands. Communication is a top priority for the staff. Thank you Pearl City Auto Works for being honest and professional. Reply: Thanks Chris!! We always love you.
on 12/19/2022 for an emissions test of their Jeep

	Outstanding
Larry H. Mililani, HI	Outstanding and friendly, try to get the work accomplished within our timelines. Will return again. Mahalo Reply: Thanks Mr. Hirai!! We look forward to seeing you again & again.
on 12/18/2022 for an auto repair of their Toyota

	I trust
Gail K. Mililani, HI	I trust that they know what their doing and their customer service is excellent. Haven't had any trouble over the years. Reply: Mahalo Gail!! We are so glad that we can be here to serve you.
on 12/16/2022 for an auto service of their Honda

	Great
Neal F. Pearl City, HI	Great customer service Reply: Thanks Neal!!
on 12/16/2022 for an emissions test of their Toyota

	Great
Margaret/justin S. Aiea, HI	Great service!! Reply: Mahalo to you, Sumidas!!
on 12/15/2022 for an auto repair of their Toyota

	It's very
Jay S. Pearl City, HI	It’s very dependable and helpful in solving your problem for your car or truck. Reply: Awesome Jay!! Thanks for visiting with us.
on 12/14/2022 for an auto repair of their Toyota

	Very
Lois S. Pearl City, HI	Very professional and courteous. On time most of the time Reply: We try our very best for you guys!! Thanks Suenishis.
on 12/13/2022 for an auto service of their Toyota

	Courteous
Howard O. Mililani, HI	courteous staff, prompt service, friendly atmosphere. Work done as promised. Reply: Mahalo Howard!!
on 12/12/2022 for an emissions test of their Toyota

	Reliable
Loretta E. Waipahu, HI	Reliable, Honest and Fair. Reply: Thanks again Mrs. Estrella!! We truly appreciate you.
on 12/12/2022 for an auto repair of their Nissan

	Work
Arnold H. Pearl City, HI	work is great! customer service is super great! like this email really personalized like it! keep up the good work! will be coming back if I have any problems with my car for sure! Thanks! Arnold Reply: We are so grateful that we can be here for you & your Ford Explorer. Thanks Mr. Higa!!
on 12/9/2022 for an auto repair of their Ford

	Thank you
Desmond Y. Ewa Beach, HI	Thank you Great Work, friendly service, my go to Auto shop! Reply: Thank you so much Desmond!!
on 12/8/2022 for an auto service of their Honda

	Kind
Erica C. Honolulu, HI	Kind, trustworthy, great service Reply: Much thanks Erica!!
on 12/8/2022 for an auto repair of their Nissan

	Great
Alan C. Pearl City, HI	Great service every time! Reply: Thanks again Alan!!
on 12/8/2022 for an emissions test of their Nissan

	My 26
Lawrence O. Pearl City, HI	My 26 years old car had multiple problems. Jan was very helpful in asking me detail questions on my car problems to make sure they could allocate all the time needed to fix them, then she gave me the earliest open time and made sure I had a loaner. The person who fixed my car was very good. He looked at each of my problems and in a matter of a day fixed them all. I have never had to bring my car back because of an error in their work. They do excellent quality work. Keoki explained to me exactly what each of the problems were and also held off working on a problem because it was okay for now and he will monitor the situation and recommend correcting it if needed. He also lowered my estimated cost. My above comments are the reasons I go Pearl City Auto Works (PCAW) for my car repairs. Guided by their owner, Erin, they do quality work, are honest and the cost is reasonable. Reply: Always a pleasure Mr. Okimoto!!
on 12/8/2022 for an auto service of their Toyota

	Very
Martin M. Aiea, HI	very good service job well done. Reply: Thanks Martin!!
on 12/8/2022 for an auto service of their Chevrolet

	Fast
Frank Q. Waipahu, HI	Fast, honest and takes pride in their work! Reply: Thanks Frank!! So nice to hear.
on 12/6/2022 for an emissions test of their Toyota

	PC Auto Works
Bernard R. Aiea, HI	PC Auto Works is the best shop in town for all your mechanical car needs & maintenance! The staff is very professional, friendly and communicative throughout the whole process of your vehice repair & maintenance. Reply: We are grateful to you Bernard! Thanks for giving us the opportunity to serve you.
on 12/6/2022 for an auto repair of their Ford

	I think the
Margie P. Honolulu, HI	I think the service group is very informative and helpful. I love that they care about the customers and gives options to repairs. I have already suggested this auto shop to my hubby and others. I believe they are very genuine in their care for their customers. Reply: Thanks so much Margie!! We appreciate your referrals....we commit to take care of everyone that visits us. That's our promise.
on 12/5/2022 for an auto service of their Honda

	Great
Elliot C. Mililani, HI	Great service at competitive prices. This shop always looks out for your safety and protection on the road! Reply: Always our pleasure Elliot!!
on 12/5/2022 for an auto service of their Toyota

	Great
Lawrence P. Aiea, HI	Great service! Keoki and Jen really care about the customer and their vehicles! They will go out of their way to make sure you leave satisfied with the quality service! Reply: Mahalo again Lawrence!!
on 12/4/2022 for an auto repair of their Honda

	All
Bryan O. Pearl City, HI	All was good. Unfortunately my car was in an accident so needed to send my car to Acura because of insurance liability Reply: Nice to meet you Bryan!! Thanks for coming in.
on 12/3/2022 for an auto repair of their Acura

	Fast
Chris H. Waipahu, HI	Fast and good service. Reply: Thanks Chris!!
on 12/2/2022 for an auto repair of their Toyota

	Very fast
Judith U. Aiea, HI	Very fast and professional. Reply: Thank you so much Judith!!
on 12/1/2022 for an auto service of their Lexus

	Great
Elden B. Mililani, HI	Great service and People you can trust! Reply: Awesome Elden! We appreciate it truly.
on 12/1/2022 for an auto service of their Toyota

	Highly
Regina K. Mililani, HI	Highly recommend PCAW👍 Reply: Thanks again Regina!!
on 12/1/2022 for an emissions test of their Chevrolet

	Efficient
Chris M. Pearl City, HI	Efficient and solid service Reply: Mahalo to you Chris!
on 12/1/2022 for an auto repair of their Toyota

	Great
Dave H. Aiea, HI	Great service as always!Mahalo Reply: Thanks so very much Dave!!
on 11/28/2022 for an emissions test of their BMW

	Excellent
Eddie L. Mililani, HI	Excellent work and friendly customer service. And would highly recommend ! Reply: Much mahalo Eddie!!
on 11/28/2022 for an auto service of their Toyota

	Always satisfied
Dean U. Pearl City, HI	Always satisfied with their service Reply: We are always happy to service you Dean!!
on 11/24/2022 for an emissions test of their Toyota

	Excellent
Bert Y. Aiea, HI	Excellent service. Proactive. Friendly personnel. Reply: Thanks guys!!
on 11/24/2022 for an auto service of their Lexus

	Great
Bob E. Pearl City, HI	Great service, great people. I trust my car with this shop. Prices are very fair. Reply: We are so grateful for your trust!! Appreciate it Mr. Edmundson.
on 11/23/2022 for an emissions test of their Hyundai

	Recommended
Herb O. Pearl City, HI	Recommended Reply: You are always so awesome Mr. Ota!!
on 11/22/2022 for an emissions test of their Toyota

	Great
Audrey A. Haleiwa, HI	Great! Reply: Mahalo Audrey!!
on 11/21/2022 for an emissions test of their Toyota

	Excellent
Talbert H. Aiea, HI	Excellent customer service. Very responsive and timely in updating status and any issues that arise. Reply: We will always love you Mr. Hook!! It's our pleasure.
on 11/21/2022 for an auto repair of their Ford

	Pearl City
Depart Of Hawaiian H. Kapolei, HI	Pearl City Auto is the best repair shop in town Reply: Thank you so much again Rodney!! We definitely appreciate it.
on 11/17/2022 for an auto repair of their Ford

	Recommend
Herb O. Pearl City, HI	Recommend PCAW Reply: Thanks again Mr. Ota!!
on 11/16/2022 for an emissions test of their Toyota

	Awesome
Jay O. Aiea, HI	Awesome service! Fast estimate and worked very efficiently. Very trust worthy. Reply: Thanks Jay!! We appreciate you.
on 11/16/2022 for an auto repair of their Hyundai

	Best Service
Wayne K. Kapolei, HI	Best service ever!!!! Reply: Thanks for being so patient Wayne! We truly appreciate it.
on 11/16/2022 for an auto repair of their Toyota

	Professional
Christian C. Waialua, HI	Profesional and friendly! Reply: Thanks so much Christian!!
on 11/15/2022 for an auto repair of their Chevrolet

	Very patient
Patricia L. Ewa Beach, HI	Very Patient. Understanding and helpful. Follow through.Great service and friendly. Reply: Awesome to hear such kind feedback!! Mahalo Patricia.
on 11/15/2022 for an auto repair of their Ford

	Great
Talbert H. Aiea, HI	Great customer service. Very satisfied with overall experience. Reply: Awesome Mr. Hook!! We thank you dearly.
on 11/14/2022 for an auto repair of their Honda

	I appreciate
Randy G. Honolulu, HI	I appreciate the work they do great customer service and great workmanship. A shop I can depend on always. thanks guys Reply: Thank you Randy!!
on 11/14/2022 for an auto service of their Toyota

	They are
Ralph H. Pearl City, HI	They are the very best Reply: You are such a pleasure Mr. Horii!!
on 11/11/2022 for an auto service of their Honda

	Friendly
Hiro A. Pearl City, HI	Friendly, fast and dependable service. Reply: Thank you for support Mr. Arakaki!!
on 11/11/2022 for an emissions test of their Hyundai

	So enjoyed
Charles P. Aiea, HI	So enjoyed the professional service I received Thank you Reply: Our pleasure Charles! We appreciate it.
on 11/9/2022 for an auto repair of their Hyundai

	Very
Alan C. Pearl City, HI	Very complete service and good communication! Reply: Always a pleasure Alan!!
on 11/8/2022 for an emissions test of their Kia

	Love
Kathleen F. Aiea, HI	Love PC Auto. Always helpful, fair price and great to deal with. Mahalo everyone! Reply: Thank you so much Kathleen!!
on 11/8/2022 for an auto repair of their Toyota

	I always
Ann M. Pearl City, HI	I always tell family and friends how good the service has been for forty years. And how KEOKI make sure the boys are doing a good job. I can depend on pc auto. Very good service. Thank you. My car says thanks Reply: Always a fun time with you Mrs. Miyahira!! Thanks for your amazing support.
on 11/4/2022 for an auto repair of their Toyota

	PCAW
Maka A. Kapolei, HI	PCAW helped me with a big, hard to do job. They was clear with me in what the plan was, ordered the parts well in advance and gave me a loaner. They actually finished the same day and caught that my safety check was due that month and did it for me for free for being a repeat customer. My car was purring when I picked it up. Worth every penny not to stress about my car repairs. Reply: Mahalo Maka!! The pleasure is all ours.
on 11/3/2022 for an emissions test of their Jeep

	Good
Gordan K. Honolulu, HI	Good to have somebody care for your car and tell it like it is Reply: Awesome to hear Gordan!!
on 11/2/2022 for an auto repair of their Honda

	My 10
Michael P. Aiea, HI	My 10 year old car gets the best treatment! Big mahalo to Erin, Keoki, Jenn & all rest who keeps my car running so smoothly. Reply: Mahalo to you Michael!! Always a pleasure.
on 11/2/2022 for an auto repair of their Acura

	Terrific
Harold O. Aiea, HI	Terrific service and professional staff!! Reply: Mahalo Mr. Okumura!!
on 11/2/2022 for an emissions test of their Audi

	Great
Clement L. Aiea, HI	Great service! Reply: Nice to see Clement!!
on 11/1/2022 for an auto service of their Mazda

	Pearl City
Raymond N. Waipahu, HI	Pearl City Auto Works gives the best device. We’re always satisfied with the work they do on our van! They are friendly and always helpful!!! Reply: Thanks again Mr. Nagamine!!
on 11/1/2022 for an auto service of their Toyota

	Terrific
Bob E. Pearl City, HI	Terrific service and friendly staff. Even found a way to lower the cost. Gave a coupon for free safety check. Thanks. Reply: Awesome Bob!! We thank you.
on 11/1/2022 for an auto repair of their Hyundai

	The
Depart Of Hawaiian H. Kapolei, HI	The Best Reply: Thanks!!
on 11/1/2022 for an auto repair of their Chevrolet

	PC Auto
Carrie Y. Pearl City, HI	PC Auto Works was awesome. They had a loaner ready for me, kept me updated with progress, friendly & professional. Reply: Mahalo to you Carrie!!
on 10/29/2022 for an auto repair of their Honda

	I'm very
Jodi Y. Pearl City, HI	I’m very pleased and satisfied with my service as this staff is very knowledgeable and do a wonderful job! Thank you to everyone at Pearl City Autoworks! Until we meet again! Mahalo Reply: Thanks so much Jodi! Looking forward to seeing you again.
on 10/28/2022 for an auto repair of their Nissan

	Everything
Treston S. Aiea, HI	Everything was awesome! Although I couldn’t fix the truck due to an engine replacement being too pricey, they were very professional, nice, and great people. For the work that they did their prices are great and forgiving. Thank you guys for everything! If ever theres a problem with any future vehicles, I’d definitely go to them again and would suggest them to everyone. Reply: Mahalo Treston for the opportunity.
on 10/27/2022 for an auto repair of their Toyota

	Thank you
Allen F. Aiea, HI	THANK YOU FOR THE GREAT SERVICE Reply: Thank you Allen! Always a pleasure.
on 10/27/2022 for an auto repair of their Honda

	Excellent
John H. Aiea, HI	Excellent service, very accommodating! Reply: Mahalo again John!
on 10/24/2022 for an auto repair of their Subaru

	Best
Regina K. Mililani, HI	Best service team! Friendly and accommodating, I know my car is in tip top working condition when I leave there. Thank you Keoki and everyone else. Reply: Thanks again Regina!
on 10/21/2022 for an auto service of their Chevrolet

	Diagnosed
Mike S. Kailua, HI	Diagnosed and repaired my vehicle correctly and in a timely fashion. Reply: Nice to hear Mike!!
on 10/20/2022 for an auto repair of their Subaru

	Great
Neal M. Aiea	Great customer service - Keoki was very responsive, transparent and honest. Reply: Awesome Neal!
on 10/20/2022 for an auto repair of their Dodge

	Great
Shirley A. Waianae, HI	Great service! Friendly staff! Reply: Mahalo to you Shirley!1
on 10/19/2022 for an auto repair of their Ford

	Top notch
John T. Kapolei, HI	Top notch service can’t be beat. Reply: Thanks John!!
on 10/19/2022 for an auto repair of their Toyota

	Top Notch
Kitrell H. Aiea	Top-Notch service at Pearl City Auto. They guided me through the process as a new resident with ease! 100% recommend them to anyone in the area. Reply: Most mahalos Kitrell!!
on 10/18/2022 for an auto repair of their Jeep

	Excellent
Robert C. Aiea, HI	Excellent customer service. Reply: Mahalo Robert!
on 10/17/2022 for an auto repair of their RAM

	Very friendly
Tracie C. Pearl City, HI	Very friendly and great service. Reply: Mahalos Tracie!!
on 10/15/2022 for an auto repair of their Volkswagen

	The BEST
Clandes P. Honolulu, HI	The BEST!! True honest people who take care of you and your ride. Met the owner and she is AWSOME. The techs and staff treat you with the courtesy you deserve. Every moment is an experience. They get you back on the road safely. These guys art simply the best A++ to the Pearl City Auto Works crew 🤙✅ Reply: Much much thanks Clandes! It was such a pleasure meeting you. You are so kind.
on 10/14/2022 for an auto repair of their Toyota

	Thorough
David K. Honolulu, HI	Thorough check and inspection of vehicle, and provides information on what can go wrong if not addressed. Reply: Thanks David
on 10/14/2022 for an emissions test of their Nissan

	Service was
Gail Y. Aiea, HI	Service was fast. However, I have a few comments. On last year's inspection, a recommendation was made regarding the engine mount being cracked and replacing it. On today's inspection, nothing was mentioned about the engine mount being cracked. The only recommendation was to replace the windshield wipers. In looking at the link regarding today's service, there were 2 that needed immediate attention. 1. Drum brake in rear was not visible 2. Cabin air filter was hard to access. I was supposed to have been asked when were the above 2 last inspected. I was never asked that. Last year, PCAW was supposed to have done a thorough inspection of my car. I would think the rear drum brakes and cabin air filter were inspected, at that time . Thank you. Reply: Thank you Gail for the feedback!! I truly appreciate it so we can improve our procedures with our services. I apologize for the confusion with the engine mount. Looking into it further, we found a discrepancy with the understanding of the recommendation. We will revise our recommendation & clear that up. Again I apologize & thank you for your understanding.
on 10/14/2022 for an emissions test of their Nissan

	Great
Neal F. Pearl City, HI	Great Service Reply: Thanks so much Neal!
on 10/14/2022 for an auto repair of their Toyota

	They're
Loretta K. Aiea, HI	They’re great! Reply: Thanks Mrs. Kaopua!!
on 10/13/2022 for an auto repair of their Honda

	Friendly
Neil Y. Ewa Beach, HI	Friendly, listens to your concerns about car issues Reply: We will always listen to your concerns Neil!
on 10/13/2022 for an auto repair of their Ford

	Very
Darin G. Aiea, HI	Very satisfying Reply: Yay! Mahalo Darin.
on 10/13/2022 for an auto repair of their Nissan

	I feel
Roy C. Kapolei, HI	I feel confident driving my 1990 Ford Ranger around knowing PCAW worked on it. Reply: Thanks for that Roy!!
on 10/13/2022 for an auto repair of their Ford

	Excellent
Nora M. Pearl City, HI	Excellent service and friendly staff!! Reply: Nice to see you Mrs. Muramoto!
on 10/13/2022 for an auto repair of their Lexus

	Very professional
Remy P. Pearl City, HI	Very professional. They are very informative on what need to be serviced before it get worse. Work environment is clean and organized. Reply: Thanks so much Remy!!
on 10/13/2022 for an emissions test of their Mazda

	Always the best
Clem K. Waipahu, HI	ALWAYS BEST SERVICE EVER! :) Reply: We love you guys Kaiamas!!
on 10/13/2022 for an auto repair of their Subaru

	Service
Rorylynn L. Ewa Beach, HI	Service is always great thank you guys for always fitting us in Reply: Always a pleasure Rorylynn!!
on 10/13/2022 for an auto repair of their Ford

	Excellent
Tom C. Honolulu, HI	Excellent service Reply: Thanks so much Tom!!
on 10/11/2022 for an auto repair of their Hyundai

	Serviced
Frank O. Waianae, HI	Serviced my truck in a timely matter & staff iris very professional. Reply: Appreciate it greatly Frank!!
on 10/10/2022 for an auto repair of their Nissan

	Always
Jennifer C. Pearl City, HI	Always ready for me at my appointment time, friendly, professional, and they go consistently go above and beyond to make sure that my car is running right. Reply: Thanks Jennifer!!
on 10/10/2022 for an emissions test of their Toyota

	Diagnosis
Val C. Waipahu, HI	Diagnosis was done. Recommendation to repair will be done at the end of month Reply: See you then Val! Mahalo.
on 10/10/2022 for an auto repair of their GMC

	Very
Douglas L. Pearl City, HI	Very good Reply: You are the greatest Mr. Luka!
on 10/8/2022 for an auto repair of their Chevrolet

	PCAW was
Hiro A. Pearl City, HI	PCAW was very accommodating to my needs today and service was fast. Reply: You are always been so easy to serve. Thanks Mr. Arakaki!
on 10/8/2022 for an auto repair of their Hyundai

	Very great
Aaron A. Mililani, HI	Very great service, honest and trustworthy! I highly recommend them! Reply: Thanks so much Aaron!!!
on 10/7/2022 for an auto repair of their Toyota

	They da best
Alfred W. Kapolei, HI	They da best! Very thorough and efficient. Reply: Thanks Mr. Willing!! You guys are always a delight.
on 10/7/2022 for an emissions test of their Honda

	Always
Alan C. Pearl City, HI	Always the best! Reply: Always a pleasure Alan!!
on 10/7/2022 for an auto repair of their Toyota

	PCAW does
Roy C. Kapolei, HI	PCAW does thorough work and details work done and recommends future services. Reply: Thanks Roy!!
on 10/6/2022 for an auto service of their Ford

	Pearl City
Rj G. Wahiawa, HI	Pearl City Auto Works came highly recommended, but I have always been skeptical of automotive repair businesses. NO MORE! Pearl City Auto Works communicated every problem, took actions that saved me money and still fixed the problem, and charged a very fair price. I won’t go anywhere else! Thank you guys for being a great business! Reply: Mahalo RJ!! It was such a pleasure serving you & your Ford.
on 10/6/2022 for an auto repair of their Ford

	Best
Depart Of Hawaiian H. Kapolei, HI	Best Mechanics in Town!!! Reply: Thank you!!!! You guys are awesome.
on 10/6/2022 for an auto repair of their Ford

	Good
Gary B. Pearl City, HI	Good quality work and fast turn around time Reply: Thank you Gary!!
on 10/4/2022 for an auto repair of their Chevrolet

	Courteous
Tom C. Honolulu, HI	Courteous and thorough service experience. The recommeded services and proof of pictures of said concerns is exceptional. Waiting room is clean and the customer service reps were informative. Reply: Awesome to hear Tom!!
on 10/3/2022 for an emissions test of their Hyundai

	Satisfied
Clifford W. Aiea, HI	Satisfied Reply: Awesome Mr. Wakumoto!!
on 10/3/2022 for an auto repair of their Chevrolet

	I pad over
Junior N. Kapolei, HI	I paid over $100 for a diagnosis. When I took on my van, I told them about the problem. When I left, they gave me the same diagnosis that I gave them to begin with. However, they gave me diagnosis that I did not ask for. So, I am still stuck with the problem minus $100. I was told they will send me am estimate of much it will cost. How do you get an estimate without knowing the root of the problem? I was told it will take an hour for a diagnosis. Well, it took two hours and they found other diagnosis like my radiator and some sort of oil leaks that I did not ask for. The workers were nice enough and the humane thing to do is to be nice back, but I am still stuck with the problem without a proper diagnosis the main and only reason why I took my vehicle in. Reply: Thank you for the feedback Junior. I apologize for the miscommunication. We will be touch to hear your concerns. Thank you.
on 10/2/2022 for an auto repair of their Toyota

	They do quality
Loretta K. Aiea, HI	They do quality work and customer service is excellent but they are very busy sometimes it’s difficult to get an appointment. Reply: Thank you Mrs. Kaopua! You are always so sweet.
on 9/29/2022 for an auto repair of their Honda

	Best Service
Grant G. Kapolei, HI	Best service guarantee!! Smooth fast quick swift rapid speedy efficient cherreh safety check! Really chill staff! Reply: Much mahalo Grant!
on 9/29/2022 for an emissions test of their Subaru

	Awesome
Marla Y. Aiea, HI	Awesome Reply: Thanks for stopping in for your safety inspection Marla!!
on 9/27/2022 for an emissions test of their Ford

	I am very
Amy F. Aiea, HI	I am very satisfied with your company, staff and service. However I am in the process of moving to HNL very soon. If possible I plan to have you continue to care if my car but I’m not sure if that’s possible. Thanks for your service. Reply: Thanks Amy!! We would love for you to continue working with us. We will be absolutely here to accommodate you in any way to make things easier for you.
on 9/26/2022 for an emissions test of their Mazda

	Great work
Gail T. Honolulu, HI	Great work, great people, very helpful and trustworthy. Reply: Thanks again Gail!!
on 9/23/2022 for an auto service of their Toyota

	Quality of work
Kelly Q. Pearl City, HI	Quality of work and customer service is terrific! Reply: We love you, Quinabos!!!!
on 9/21/2022 for an auto repair of their Audi

	If youa re
Ralph H. Pearl City, HI	IF YOU ARE SEARCHING FOR EXCELLENCE YOU WILL FIND IT AT PEARL CITY AUTO WORKS! Reply: Super mahalos Mr. Horii!! You are always a pleasure.
on 9/21/2022 for an emissions test of their Lexus

	Great
Dean G. Ewa Beach, HI	Great customer service. Friendly and knowledgeable... definitely would recommend... Mahalo and Aloha, Dean and Jina Gomes Reply: Thanks so much Dean! You & Jina are so wonderful...everytime.
on 9/21/2022 for an auto repair of their Ford

	Very efficient
Ryan S. Honolulu, HI	Very efficient, thorough and recommended things to consider repairing in the future Reply: Thanks again Ryan!! Always a pleasure.
on 9/20/2022 for an emissions test of their Scion

	Fantastic
Roland T. Pearl City, HI	Fantastic service and impeccable detail.. Reply: Awesome Roland!! Thanks for coming in to visit us.
on 9/16/2022 for an auto repair of their Lexus

	As always
Shelby G. Mililani, HI	As always, GREAT service! Been with PCAW for 30 years! Excellent customer service. Efficient and knowledgeable staff. Very accommodating and reliable workmanship! Dont go anywhere else! Reply: We love you always Shelby!!
on 9/15/2022 for an auto repair of their Toyota

	Great
Elliot C. Mililani, HI	Great service and honest advice. The staff is always honest and very comfortable talking with them. PCAW always got your back. The digital inspection report of your car is proof positive they are literally under the hood where the action is. I appreciate their service. They manage all my cars and I will spread the good word about them. Reply: Much thanks again Elliot!! We always appreciate you.
on 9/14/2022 for an emissions test of their Scion

	Great
Renae S. Aiea, HI	Great service! and always a pleasant experience! Reply: Awesome Renae!! You are always a pleasant experience.
on 9/13/2022 for an emissions test of their Lexus

	Awesome
Jolyn G. Aiea, HI	Awesome service every time! Reply: Many thanks to you over the years Jolyn!!
on 9/12/2022 for an auto repair of their Chevrolet

	Knowledgeable
Leanne T. Aiea, HI	Knowledgeable and very helpful and very friendly Reply: Always a pleasure Leanne!!
on 9/10/2022 for an auto repair of their Toyota

	I like that
David K. Honolulu, HI	I like that they check everything on my vehicle and you report findings. Reply: Mahalo to you David!!
on 9/9/2022 for an auto repair of their Toyota

	Great team
Jerome R. Ewa Beach, HI	Great team and very efficient! Reply: We are very happy that we can serve you efficiently Jerome!!
on 9/9/2022 for an auto repair of their Acura

	Excellent
Darrin W. Mililani, HI	Excellent service, and completed work in a timely manner. Reply: Thanks Darrin!! We always appreciate you coming in.
on 9/9/2022 for an auto repair of their Toyota

	Work was done
Ted K. Honolulu, HI	Work was done professionally and completed as scheduled. Customer service was great; as it kept me informed when work would be completed. Reply: You are always great Ted!! Thank you so much.
on 9/7/2022 for an auto repair of their Toyota

	Excellent
Eric W. Pearl City, HI	Excellent work, I trust their work! Reply: We are so grateful that you can trust us Eric. We wouldn't want it any other way. Thank you!
on 9/7/2022 for an auto repair of their Toyota

	Price is reasonable
Phuc N. Honolulu, HI	Price is reasonable and the work done is absolutely top notch!!! Reply: Thanks so very much Phuc!!
on 9/6/2022 for an auto repair of their Chevrolet

	I'm very happy
John H. Aiea, HI	I’m very happy with Pearl City Auto Works - they are VERY good! Great customer service and quality work! Reply: We are so happy that you are happy Mr. Higa. Thanks again.
on 9/6/2022 for an auto repair of their Subaru

	Very efficient
Roy C. Kapolei, HI	Very efficient and professional, and caring. Will definitely recommend Pearl City Auto Works to all. Reply: Thank you so much Roy!! We love that you gave us this chance to work with you & your Ranger.
on 9/5/2022 for an auto repair of their Ford

	My 26 year old
Lawrence O. Pearl City, HI	My 26 years old car is safe to drive because Pearl City Auto Works (PCAW). When I oil change my car PCAW (Keoki) also checks many areas of my car. Keoki then tells me of any problems they found and if need to be fixed asap or just monitor the problem for now. The honesty of this company, the great quality of work, the detail information you get and the friendly staff makes PCAW my auto repair shop. Reply: We love you always Mr. Okimoto!!
on 9/5/2022 for an auto repair of their Toyota

	Great
Ashley L. Honolulu, HI	Great customer service. Communicated well about service and reminder text and follow up link with visual inspection was a confirmation that professional auto locations still exist. Appreciated them sticking to the estimated time frame and being punctual with service, as well as communicating anything found and not pushing additional services but giving me the information and confidence about the services rendered. Will be returning for all future needs. Reply: Awesome Ashley!! We are so happy you came in to service your Kia Sorento.
on 9/3/2022 for an auto repair of their Kia

	Great
Bob E. Pearl City, HI	Great service and staff. Reply: Mahalo Bob!!
on 9/1/2022 for an auto repair of their Hyundai

	Does Good
Herb O. Pearl City, HI	Does good work. Give it a try Reply: Aww thanks Mr. Ota!! We thank you tremendously.
on 8/31/2022 for an auto repair of their Toyota

	Go to them
Walter M. Pearl City, HI	Go to them; they do good work. Reply: Thanks Mr. Motoyoshi!!
on 8/30/2022 for an emissions test of their Dodge

	Knowledgeable
Brian C. Pearl City, HI	Knowledgeable and Friendly staff. Reply: Mahalo Brian!!
on 8/29/2022 for an emissions test of their Hyundai

	Best Service
Wayne K. Kapolei, HI	Best service in Hawaii Reply: You are ALWAYS a pleasure Wayne!!
on 8/29/2022 for an emissions test of their Toyota

	I haven't done
Stan Y. Pearl City, HI	I haven't done any repairs yet, but was impressed by the detailed description of all the repairs that had to be done, to bring my car back to a satisfactory driving condition. I hope to do business with you in the future. Reply: We are so pleased to that you tried us out!! Thank you Stan.
on 8/26/2022 for an auto repair of their Toyota

	Yes
Ernest A. Aiea, HI	Yes Reply: Yay!!
on 8/25/2022 for an emissions test of their Toyota

	Best Service
Kevin N. Pearl City, HI	Best service ever! Reply: You are awesome Kev!!
on 8/25/2022 for an auto repair of their Honda

	Great Service
Tre R. Ewa Beach, HI	Great Service!!! Reply: Mahalos Tre!!
on 8/20/2022 for an auto repair of their Lexus

	I love doing
Cheryl G. Honolulu, HI	I love doing business with this company! Everyone is friendly and knowledgeable! They provide quick and excellent service…every time! Reply: We love serving you too Cheryl!! Thanks for coming in.
on 8/20/2022 for an auto service of their Toyota

	I would tell them
Gary B. Pearl City, HI	I would tell them the quantity of the work is very good n very timely to fix the problem and other issues . I would tell that they are a lot better than other shops Reply: Much thanks Gary!!
on 8/19/2022 for an auto repair of their Chevrolet

	Very, very pleased
Eddie U. Mililani, HI	Very, very pleased. That's why I've been coming to you guys when your father was running the shop. And you were working in the front. 7 STARS for PAW. Theres a lot of dishonest machenics out there. That's one thing I dont have to worry about you guys . Eddie U. Reply: We always love you Eddie!! You've always been awesome to serve.
on 8/19/2022 for an auto repair of their Chevrolet

	Great People
Jerome R. Ewa Beach, HI	Great people to work with! Reply: Awesome to hear Jerome!!
on 8/19/2022 for an auto repair of their Acura

	Great Service
Diana O. Mililani, HI	Great service, friendly, good prices also fast service
on 8/18/2022 for an auto service of their Nissan

	So very happy
Gail T. Honolulu, HI	So very happy with the people and their work and I feel that I can trust them and what they say. Reply: We are so grateful Gail!!
on 8/17/2022 for an auto repair of their Toyota

	Great
Sandra M. Aiea, HI	Great service! Reply: Thank you Mrs. Morishige!!
on 8/17/2022 for an auto service of their Honda

	Customer Service
Burt M. Honolulu, HI	Customer service is outstanding. Keoki is very through, and explains easy to understand layman terms. Quality of work is excellent, and they check for any other issues that might exist. Would recommend Pearl City Auto Works to anyone I know. Reply: Awesome to hear Burt! Thanks for coming in.
on 8/15/2022 for an auto repair of their Toyota

	Professional
Lois H. Aiea, HI	Professional, excellent service, and very satisfied. Reply: Thank you Lois!
on 8/15/2022 for an auto service of their Mazda

	Keeps you updated
Rodney G. Honolulu, HI	Keeps you updated on work done friendly staff Reply: Thanks Rodney!!
on 8/12/2022 for an auto repair of their Ford

	Exceptional
Garrick K. Mililani, HI	As usual service was exceptional and friendly. Their service included items that will need to be addressed in the future and items to be addressed now. I will deffinetly schedule my next maintenance with them Reply: Mahalo to you Garrick!!
on 8/12/2022 for an emissions test of their Toyota

	Best Auto Repair
Myron S. Aiea, HI	This is the best auto repair shop I've dealt with! Reply: Awesome!! So happy that we can be of service to you Myron.
on 8/11/2022 for an auto repair of their Toyota

	Good
Alma D. Waipahu, HI	Good Customer service n honest company Reply: We thank you Alma for being with us for so long!!
on 8/10/2022 for an auto service of their Toyota

	Best Service
Elden B. Mililani, HI	Best service! PCAW takes pride is what they do!! Reply: Yay! Thank you for the kind words Elden.
on 8/9/2022 for an auto repair of their Toyota

	Very Good
Clint Z. Pearl City, HI	Very good! Reply: Thanks again Clint!
on 8/9/2022 for an auto repair of their Chevrolet

	Excellent
Dean V. Mililani, HI	They do excellent work. Reply: Mahalos Dean!
on 8/8/2022 for an auto repair of their GMC

	I'm Very Satisfied
John H. Aiea, HI	I’m very satisfied and recommend them highly. Reply: Thank you very much Mr. Higa!
on 8/5/2022 for an auto repair of their Subaru

	Great
Alan C. Pearl City, HI	Great service and friendly/caring staff! Reply: Thanks Mr. Cardoza!
on 8/5/2022 for an auto service of their Kia

	Everyone was great
Ann R. Aiea, HI	Everyone was great, so professional. I will be back for additional service so pls remind me. Thanks! Reply: We love seeing you Ann! We will remind you, not to worry.
on 8/5/2022 for an auto repair of their Ford

	Very efficient
Stanley G. Aiea, HI	Very efficient and knowledgeable staff. Reply: Mahalo Stanley!!
on 8/5/2022 for an auto repair of their Toyota

	Great
Antonia R. Mililani, HI	Great service !!! Reply: Thanks Antonia!!
on 8/3/2022 for an auto repair of their Toyota

	Best Service
Alfred W. Kapolei, HI	Best service. Coming here over 25 years! Reply: We thank you Al!! We appreciate it a lot.
on 8/3/2022 for an emissions test of their Toyota

	Great Job
Barbara A. Pearl City, HI	Great job as usual! Thanks for taking care of our vehicles 🚗🌈! Reply: Thank you again Barbara!!
on 8/2/2022 for an emissions test of their Toyota

	Best Service
Ruel G. Aiea, HI	Best service ever! By accident I went in a day early for my appt and Keoki promptly helped me to get my car service done without hesitation. I think, this just proves that they take care of this customers well. Thank you so much and I will definitely refer my friends and family to you guys! Reply: We are here for you Ruel!! Thanks for coming in.
on 8/1/2022 for an emissions test of their Toyota

	Amazing
Corrine B. Honolulu, HI	Amazing, honest and knowledgeable staff. I highly recommend PCAW if you need your car repaired! Reply: Much thanks Corrine!!
on 8/1/2022 for an auto repair of their Hyundai

	It's the best
James S. Kamuela, HI	Ir's the BEST on Oahu!!! Reply: Why thank you James!! We appreciate you.
on 7/31/2022 for an auto repair of their Lexus

	You guys are best
Andy C. Pearl City, HI	You guys are best! Thank for all you do guys! I will remmend to my friends to your establishment. Reply: Mahalo to you Andy!! We truly appreciate it.
on 7/28/2022 for an auto repair of their RAM

	Very efficient
Neal F. Pearl City, HI	very efficient service Reply: Thanks Neal!!
on 7/27/2022 for an auto service of their Toyota

	Great Service
Jon L. Haleiwa, HI	Great service awesome people thanks so much when you want it done right the first time you found the right place at Pearl City Auto Works the friendly staff and friendly mechanics with their knowledge and experience save time and money at every corner furthermore I've set multiple people to Pearl City Auto Works and they were completely satisfied got exactly what they needed and wanted and are happy driving their cars that are running well trouble-free today I especially like the way they treat your car like a patient and give you a complete checkup to find out what might be important further down the road what's important now and even willing to tell you things that can wait they originally came referred by a service company in Wahiawa known as Wahiawa Central Auto Repair and they spoke so highly of this long time three generation service establishment. Thank you Pearl City Auto Works for being there for me my sister and my friends John Lane Reply: Awesomeness back to you Jon!!
on 7/26/2022 for an auto repair of their Honda

	Pearl City Auto works
Harold W. Pearl City, HI	Pearl city auto works has been checking and servicing all my vehicle’s for over 20plus year. They’ve fixed all problems with reliable work ethic’s. I’m very satisfied with Pearl city auto works. Reply: Thank you so very much Mr. Williams!! You are always such a pleasure.
on 7/25/2022 for an auto repair of their GMC

	Very prompt
Lois S. Pearl City, HI	Very prompt n professionally done. Friendly service Reply: Thank you again, Suenishi's!!
on 7/25/2022 for an auto repair of their Lexus

	You guys were
Nandini M. Honolulu, HI	You guys were so great! Reply: Thanks Nandini for coming in with your Audi. We appreciate it, Truly!
on 7/23/2022 for an emissions test of their Audi

	Excellent
Gail K. Mililani, HI	Excellent work and service. Reply: Thank you Gail!!
on 7/23/2022 for an auto repair of their Honda

	Honest Place
Barbara A. Pearl City, HI	Honest place to get your car serviced! Great job 👏 Reply: Nice seeing you again Barbara!
on 7/22/2022 for an emissions test of their Subaru

	Great Job
Nicholas Y. Pearl City, HI	Great job by all staff in the shop keep it up Reply: Mahalo Nick!!
on 7/22/2022 for an auto repair of their Mazda

	Fast Reliable
Caryn G. Pearl City, HI	Fast reliable service. Love the loaner program. Reply: Awesome Caryn!!
on 7/21/2022 for an auto service of their Lexus

	Excellent
Myron S. Aiea, HI	Excellent service, I recommend using this company! Reply: We truly appreciate it Myron!
on 7/21/2022 for an auto repair of their Toyota

	Great Customer Service
Dave H. Aiea, HI	Great customer service and detailed info on the repairs.Highly recommended and honesty! Reply: We truly appreciate your kindness Dave!!
on 7/21/2022 for an auto repair of their Audi

	Prompt
Lois S. Pearl City, HI	Prompt and professional service Reply: Thanks you guys!!
on 7/20/2022 for an auto repair of their Toyota

	Pearl City Auto works
Kent K. Aiea, HI	Pearl City Auto Works did a great job, their workmanship is excellent and the staff is always professional. Reply: Mahalo to you Kent!!
on 7/19/2022 for an emissions test of their Lexus

	Great
Cathy I. Waipahu, HI	Great customer service. Very professional. Reply: Thank you so much Cathy!!
on 7/18/2022 for an auto service of their Ford

	Staff is friendly
Elden B. Mililani, HI	Staff is friendly. Service is quick. People you can trust. I certainly found a shop I can return to. Reply: Awesome to hear Eldon!! We will always do our best to serve you & your 4Runner.
on 7/16/2022 for an auto repair of their Toyota

	Awesome work
Gary G. Waimanalo, HI	Awesome work. Explained all the work done and also things that needed addressing and observation. Will return definitely to have continued work done. The employees and staff were very friendly and courteous. I will recommend this shop to anyone who needs work done on their vehicle. Reply: Thank you Gary!! We appreciate you letting us serve you & your Dodge pickup.
on 7/15/2022 for an auto repair of their Dodge

	Perfect
Richard M C. Aiea, HI	Perfect. Keep old cars running like new. Reply: We always appreciate your energy Mr. Chanslor!! Amazing.
on 7/13/2022 for an auto repair of their Acura

	Great Service
Skye H. Aiea	Great service! Reply: Mahalo Skye!!
on 7/11/2022 for an auto repair of their Chevrolet

	Staff is friendly
David T. Mililani, HI	Staff is friendly but just takes a while to get my vehicle serviced. Reply: Thanks David! I apologize about the wait on servicing your vehicle. Please let us know if there is something urgent & we will accommodate you, anytime!
on 7/10/2022 for an emissions test of their Toyota

	Had another big ticket
Dana Y. Mililani, HI	Had another big ticket repair done. Both jobs were redos from other shops. I love the attention to detail and quality of the work done. With every job, they do a vehicle inspection and make recommendations classified as needs immediate attention, address in the future, and optional with links to learning materials. Look, if you need work done, want it done right the first time with good quality parts, and are willing to pay a reasonable price, give them a call. Reply: Awesome to hear Dana!! We try our best to serve you.
on 7/9/2022 for an auto repair of their Acura

	Great Quality work
Dave H. Aiea, HI	Great quality work and detailed info provided on vehicle!Honest and highly recommended! Reply: Mahalo Dave!!
on 7/9/2022 for an auto service of their Audi

	They are friendly
Garrick K. Mililani, HI	They are friendly, caring and honest and willing to help beyond expectation Reply: Thanks Garrick!!
on 7/8/2022 for an auto repair of their Toyota

	All the employees appeared
Cliff D. Pearl City, HI	All the employees appeared to be focused on the job, professional and pleasant customer interaction. Reply: Thanks for the generous observation Cliff!!
on 7/7/2022 for an emissions test of their Hyundai

	I am extremely satisfied
Amy F. Aiea, HI	I am extreme satisfied with PCAW and would recommend them to anyone who needs auto service. They repaired my car in just a few days during a holiday weekend and the car drives better than before. They are courteous, efficient, capable and extreme inexpensive. They charged me a small small fraction of what the dealer quoted me. I’m so happy and satisfied with this company. Reply: Awesome to hear Amy!! We are so grateful to you.
on 7/7/2022 for an auto service of their Mazda

	This is the place to go
Christine W. Aiea, HI	This is the place to go for a reliable trustworthy and friendly experience. I have been a loyal customer for over 2 decades... Thank you! Reply: We love you Chris!!
on 7/6/2022 for an auto repair of their Jeep

	Their quality of work
Lance N. Ewa Beach, HI	Their quality of work and customer service is the best!!! Reply: Mahalo to you Lance! We appreciate you.
on 7/2/2022 for an emissions test of their BMW

	????
Byron F. Honolulu, HI	👍🏽🤙🏽 Reply: Thanks again Byron!!
on 7/2/2022 for an emissions test of their Ford

	#1 place
Myron S. Aiea, HI	#1 place to service your vehicle. They are sincerely looking out for your best interest. Reply: We are so happy that we can be here for you & your car Myron!!
on 7/2/2022 for an auto repair of their Toyota

	Very good
Elayne S. Aiea, HI	very good work. very pleased with staff. would recommend Reply: Thank you Mrs. Schwartz!!
on 7/1/2022 for an auto repair of their Toyota

	My battery needed to be
Lawrence O. Pearl City, HI	My battery needed to be changed. Pearl City Auto Works rushed and replaced it in a very good time frame. Reply: You are such a pleasure to serve Mr. Okimoto!!
on 7/1/2022 for an auto repair of their Toyota

	Staff is friendly
Ginny S. Aiea, HI	Staff is friendly and provides good service. Very accommodating and completed the job on time. Staff always checks on my brakes as requested. Reply: We truly appreciate you thru all these years Mrs. Shibata!!
on 6/30/2022 for an auto repair of their Lexus

	Highly Recommended
Talbert H. Aiea, HI	Highly recommended, Reply: Much thanks Mr. Hook!!
on 6/27/2022 for an emissions test of their Ford

	Good Service
Randy G. Honolulu, HI	good service and professionals at there craft Reply: Thanks Randy!!
on 6/27/2022 for an auto service of their Toyota

	Reasonably priced
Abbey C. Aiea, HI	Reasonably priced (believe me, I check around), great service, honest and pleasant experience! Reply: Mahalo to you guys!!
on 6/27/2022 for an auto repair of their Lexus

	Great
Jalen M. Aiea, HI	Great and fast service Reply: Thanks so much Jalen!!
on 6/27/2022 for an auto repair of their Ford

	Excellent
Eddie L. Mililani, HI	Excellent service and quality work all the time and would highly recommend PC Auto Works to my family and friends! Thank you, PC Auto Works!! Reply: Yes!! We love to hear that we can offer you excellent service & work. Thanks Eddie!
on 6/24/2022 for an emissions test of their Toyota

	????
Dennis E. Mililani, HI	👍🏻👏🏻 Reply: You are such a pleasure everytime!! Thanks Dennis.
on 6/24/2022 for an emissions test of their Lexus

	Great Service
Clifford N. Mililani, HI	Great service and explanation of work and costs done very well. Great job Reply: Awesome to hear Clifford!
on 6/22/2022 for an auto service of their Toyota

	Thank you
Rob P. Mililani, HI	Thank you very much, im glad I came back here after 5 years or so. Reply: Yes!! Nice to see you came in. Mahalo Rob!
on 6/21/2022 for an auto service of their Honda

	Trustworthy
Bert Y. Aiea, HI	Trustworthy and reliable. Reply: Thanks so much!! We love you guys.
on 6/21/2022 for an auto repair of their Lexus

	Customer Service
Lois S. Pearl City, HI	Customer service and quality of work is “A-One” I have never been disappointed with their work. Very friendly and informative. Reply: We always look forward to seeing you guys. Thanks Suenishis!!!
on 6/20/2022 for an auto repair of their Toyota

	Best Service
Erin N. Waipahu, HI	Best service that I ever experienced. And they also let you know what needs to be repaired next. Reply: You are such a pleasure Erin!! You make is easy for us to serve you. We appreciate you. Thank you.
on 6/17/2022 for an auto repair of their Nissan

	Very Satisfied
Tim C. Pearl City, HI	Very satisfied thanks for the quick service mr choo Reply: Thanks again Mr. Choo!!
on 6/16/2022 for an auto repair of their Hyundai

	Pearl City Auto Works
Thomas H. Aiea, HI	Pearl City Auto Works keeps you informed on their work on your automobile using modern technology. They send you a link that you can review, with pictures and descriptions on what they are working on, and what is needed to “treat” your vehicle. It is like going to the doctor’s office. You even get reminders for your appointment. I recognize that you may not get an appointment right away, but maybe that’s because they’re so popular and good at what they do! Reply: Thank you Thomas for your recent visit with your Toyota Camry!! We truly appreciate your upkeep with maintenance.
on 6/16/2022 for an auto repair of their Toyota

	I really like bringing
Richard G. Kapolei, HI	I really like bringing my vehicle to you folks. I wish I would have known about you before. Reply: We really like having you as part of our family Richard! We are so glad you found us too!!
on 6/13/2022 for an auto repair of their Lincoln

	Great Service
Gail T. Honolulu, HI	Great service. They explain what may be a problem and proactive so I won’t get stuck on the road. . Reply: We are here for you Gail!! We definitely don't want you to get stuck on the road. Thanks so much.
on 6/10/2022 for an auto repair of their Toyota

	The staff were extremely friendly
Diana S. Honolulu, HI	The staff were extremely friendly and accommodating. I appreciate their input and will return for further services. Reply: We appreciate you bringing in your Jeep to us. We look forward to seeing you again in the future Diana!!
on 6/8/2022 for an emissions test of their Jeep

	Excellent
Wayne T. Waipahu, HI	Excellent results Reply: Much mahalos Mr. Terukina!!
on 6/5/2022 for an auto repair of their Toyota

	Truly the best
Clayton L. Waipahu, HI	Truly the best repair shop I've ever been to! Professional and friendly service and speedy turn around. Pricing is fair and more than worth. they even offer loaner cars while you wait. I'll be back for a lifetime Reply: So awesome to hear Clayton!! We are here for you always.
on 6/4/2022 for an auto repair of their Toyota

	Always great
Neal F. Pearl City, HI	Always great service. Reply: Mahalo Neal!!
on 6/3/2022 for an auto service of their Toyota

	Excellent Service
Richard M C. Aiea, HI	Excellent service has been provided for many years. Reply: We appreciate you guys alot!! You guys have always been outstanding. Thanks Chanslors!!
on 6/3/2022 for an auto service of their Acura

	Excellent
Bill K. Mililani, HI	Excellent workmanship and honest. Highly recommended. Reply: We love you Mr. Kau!!
on 6/3/2022 for an auto repair of their Honda

	Thank you
Terry L. Pearl City, HI	Thank You for always doing a great job. And helping me with my digital insurance card Reply: Our pleasure Terry!!
on 6/2/2022 for an emissions test of their Kia

	Have yet to estimate the job
Gary G. Waimanalo, HI	Have yet to estimate the job. So far friendly staff and courteous. Very busy shop. My job will be scheduled in about a month. No problem with me. Reply: Thank you so very much Gary!!
on 5/31/2022 for an auto repair of their Dodge

	Excellent
Kathy S. Aiea, HI	Excellent Reply: Mahalo Kathy!!
on 5/30/2022 for an emissions test of their Nissan

	Professional
Lois S. Pearl City, HI	Professional, courteous, thorough and efficient Reply: Thanks again.
on 5/30/2022 for an auto repair of their Lexus

	1. Front person
Lawrence O. Pearl City, HI	1. Front person - She tries very hard to schedule you when you want to bring your car in, then calls you to remind you of your appointment, then if you want, she will explain to you, in detail, your bill. 2. Keoki - He will make sure that if they find any other car problems, Keoki will inform you in detail what it is and if you must fix it soon. He will also suggest places to go to if they do not do certain needed car problems such as fixing tires. 3. Troy is the person who usually do the car repairs. He does a great and quality job. 4. Erin is the owner and insist all her associates delivers quality work. If you are looking for a good car repair shop or new to the islands and need car repair, I suggest you go to Pearl City Auto Works. They are honest, does quality work and the cost is fair. I do not have to buy another car, my car is 26 years old and traveled over 260,000 miles, because they take my car Reply: Thanks again,& again, & again!! We appreciate you so very much!
on 5/29/2022 for an auto repair of their Toyota

	Excellent
Eddie L. Mililani, HI	Excellent service and friendly staff, I would highly recommend to anybody needing quality work on their car. Knowledgeable advisers and technicians that have your best interest in mind! Thank you PCAW Reply: You are very welcome Eddie!! This is why we are here.
on 5/28/2022 for an auto repair of their Toyota

	Very Professional
Lois S. Pearl City, HI	Very professional in performance and attitude for customers. Also all advice is for the efficiency and performance of vehicle. Reply: You guys are always such a pleasure!!
on 5/26/2022 for an auto repair of their Toyota

	Very consistent
Rodney P. Mililani, HI	very consistent! Always great service, very friendly, and very thorough. I know I am getting the best service possible every time! Thank you! Reply: Thank you Rodney!!
on 5/25/2022 for an emissions test of their Toyota

	Excellent
Mona B. Ewa Beach, HI	Excellent service, as always ! Very friendly and helpful staff. Always amazed at the efficiency of this place ! Reply: Thanks again Mona!!
on 5/25/2022 for an auto repair of their Nissan

	They always did
Dennis P. Aiea, HI	They always did quality work on my vehicles n never did bring it back twice for the same problem great job. Reply: Thumbs up to that Mr. Pascual!!
on 5/23/2022 for an auto repair of their GMC

	Very Satisfied
Arnold O. Aiea, HI	Very satisfied with their work and also the great customer service received from the employees. I’m impressed with their detailed inspection results received. Even receiving the technician picture. Reply: So happy that your are satisfied Mr. Okumoto!!
on 5/20/2022 for an auto service of their Toyota

	Always transparent
Mona B. Ewa Beach, HI	Always transparent, professional, friendly, and punctual😊 You guys are amazing ! Thank you again 😊 Reply: We appreciate you a lot Mona!!
on 5/20/2022 for an auto repair of their Mazda

	My engine started acting
Jerry K. Aiea, HI	My engine started acting up at night . One of my cylinders had a misfire. They took me in and accommodated me on short notice. Got it back the next day and everything is fine. Quick, easy and helpful . Reply: That is such great news to hear!! Much aloha Jerry.
on 5/19/2022 for an auto repair of their Honda

	Best Service
Bruce C. Honolulu, HI	Best service ever. Prompt, thorough, professional! Reply: Awesome Bruce!! Thanks for visiting us.
on 5/19/2022 for an emissions test of their Chrysler

	Superb Service
Barbara B. Honolulu, HI	Superbe service with total honesty. Can say that because I personally was a witness of their honesty and free service when the domicile I was in they service my car for free. I never forgot. Reply: Thank you Barbara!! Our pleasusre.
on 5/13/2022 for an auto repair of their Subaru

	Fast, friendly
Mike N. Honolulu, HI	Fast, friendly, efficient and accommodating. The free loner really helped and I didn't even have to ask for it! I am really happy to have someplace that I can take my car and not have to worry about being overcharged. I believe these guys to be fair and honest. Reply: Thanks again Mike!! We are pleased to be of service.
on 5/13/2022 for an auto repair

	Very professional
Eric P. Waipahu, HI	Very professional, efficient and transparent! Keoki was very helpful and easy to work with. Reply: We truly appreciate the great opportunity to work with you Eric!!
on 5/10/2022 for an auto repair of their Toyota

	Quick
Ryan S. Honolulu, HI	quick and reliable Reply: Thanks So much Ryan!
on 5/10/2022 for an auto service of their Scion

	Fantastic job
Kelly G. Mililani, HI	Pearl City auto works did a fantastic job on the maintenance of our Lexus RX 350. Reply: Thanks again Kelly!!
on 5/9/2022 for an auto service of their Lexus

	Thank you
Francis S. Aiea, HI	Thankyou much to Mr. Keoki, And your Wonderful Secretary, The Boss of Of Pearl City Auto, Is so Blessed to have People like this, God Bless to all of you, And I will Highly Recommend People to Your Establishment May the Good Lord Continue to pour Blessings upon all of You. Aloha, Also the Service was fast and 100% well done. Reply: Thank you Francis!! I am so blessed to have our team. We truly appreciate you.
on 5/9/2022 for an auto repair of their Nissan

	Satisfied
Clifford W. Aiea, HI	Satisfied Reply: Awesome Mr. Wakumoto!!
on 5/9/2022 for an auto repair of their Toyota

	I trust the work
Dave F. Honolulu, HI	I trust the work being done on my vehicle by PCAW! Reply: We totally appreciate it!! Thanks Dave.
on 5/9/2022 for an auto repair of their Nissan

	Friendly staff
Jolyn G. Aiea, HI	Friendly staff and awesome service! Reply: Always a pleasure Jolyn!!
on 5/9/2022 for an auto service of their Chevrolet

	Quality of work
Darrin W. Mililani, HI	Quality of work performed is remarkable. Company will take pics and explain the particular issue of your vehicle, and update you with the priority that needs attention. Reply: That's so great to hear Darrin! Thanks so very much.
on 5/6/2022 for an emissions test of their Toyota

	Did a good job
Richard T. Aiea, HI	did agood job at a reasonable price Reply: Mahalo Richard!!
on 5/6/2022 for an emissions test of their Ford

	Very professional
Rona V. Honolulu, HI	Very professional and Great customer service, and they charged us with an affordable price for diagnostic than other dealerships/auto stores we taken our cars to. Reply: That's awesome to hear Rona!! We are happy to be here for you.
on 5/5/2022 for an auto repair of their Dodge

	Solid Service
Chris M. Pearl City, HI	solid service! efficient and good communication Reply: Thank you so much Chris! We appreciate the opportunity to work with you & your Rav54.
on 5/4/2022 for an auto repair of their Toyota

	Good Workmanship
Wayne I. Waipahu, HI	Good workmanship and great mechanics doing the work Reply: We always appreciate you Wayne!
on 5/4/2022 for an auto repair of their Pontiac

	Great Place
Carole Y. Honolulu, HI	Great place to have your car serviced. Reply: Thank you Carole!
on 5/3/2022 for an auto service of their Lexus

	Great Customer Service
Kristopher S. Aiea, HI	Great customer service and excellent work, let me know quick what was wrong with my car and fixed it fast. Reply: We are so happy to get you back on the road Kris!
on 5/3/2022 for an auto repair of their Nissan

	Great Customer Service
Wayne I. Waipahu, HI	Great customer service and quality workmanship, stands behind the work that they do. Reply: Thanks again Wayne!!
on 5/2/2022 for an auto repair of their Pontiac

	Good follow ups
Art I. Aiea, HI	Good follow ups n service will come back again! Reply: We look forward to seeing you again Art!
on 5/2/2022 for an auto repair of their Toyota

	Top Quality
Wayne T. Waipahu, HI	Top quality, very professional service Reply: Mahalo Wayne!!
on 5/1/2022 for an auto service of their Toyota

	Excellent
Mona B. Ewa Beach, HI	As always , excellent service! Reply: Appreciate it Mona!
on 5/1/2022 for an emissions test of their Mazda

	Awesome
Mike N. Honolulu, HI	Awesome service! Been there a few times now and will always go there first in the future. Above and beyond, looking up ways on the web for me that could save me money, and I never even asked! The loner the offer is so helpful other shops just laugh if you ask for a loner… here I don’t even need to ask. Awesome! Reply: Super awesome Mike!! We are so glad that we can save you some $$.
on 4/28/2022 for an emissions test of their Ford

	Honest
Rodney T. Aiea, HI	That psaw are honest and do excellent work. The wait time was very quick. Good service. 🤙 Reply: Thank you Rodney! Thank you for being so patient.
on 4/27/2022 for an auto repair of their Kia

	I have already recommended
Loretta E. Waipahu, HI	I have already recommended Pearl City Auto Works to friends & family. I have complete confidence in the workmanship & honesty of everyone there. They stand by their workmanship. Reply: We are so grateful to you Loretta!!
on 4/26/2022 for an auto repair of their Mazda

	Best service
Kevin N. Pearl City, HI	Best service ever! Reply: Much mahalos Kev!!
on 4/26/2022 for an auto repair of their Infiniti

	Good shop
Rodney G. Honolulu, HI	Good shop the owner works around your schedule and the repair cost is reasonable excellent work my first choice in a repair shop Reply: We are grateful to you Rodney!
on 4/25/2022 for an auto repair of their Ford

	Prompt and professional
Matt C. Honolulu, HI	Prompt and professional. Must call ahead for appointments due to how busy they are (which is a good thing, indicating many other customers trust or are happy with their work) Reply: Thanks Matt!! We appreciate it.
on 4/25/2022 for an auto repair of their Nissan

	Fast, friendly
Mike N. Honolulu, HI	Fast, friendly, efficient and accommodating. The free loner really helped and I didn't even have to ask for it! I am really happy to have someplace that I can take my car and not have to worry about being overcharged. I believe these guys to be fair and honest. Reply: Super grateful that we can be of service to you Mike!!
on 4/24/2022 for an auto repair

	Fast Friendly Efficient
Mike N. Honolulu, HI	Fast friendly efficient and accommodating. The free loner offered really helped and I didn’t even have to ask for it! I am really happy to have a mechanic shop I can go to where I don’t have to worry about being overcharged. I believe these guys to be very fair. Reply: Mahalo Mike!!
on 4/22/2022 for an auto repair of their Ford

	Thank you
Sam K. Pearl City, HI	Thank you, as always, job well done. Reply: Thanks Mr. Kon!! Always a pleasure.
on 4/22/2022 for an emissions test of their Toyota

	Very professional
Thomas H. Aiea, HI	Very professional, friendly. I was impressed with the thoroughness of the work. They provided a point by point report. Clearly, they are up to date with using technology. They are very busy, which is a good sign. Definitely recommend Pearl City Auto Works. Reply: We appreciate it Thomas!
on 4/22/2022 for an auto repair of their BMW

	Excellent
Ralph H. Pearl City, HI	excellent Reply: Thanks again Mr. Horii!!
on 4/21/2022 for an emissions test of their Honda

	Friendly
Diane M. Pearl City, HI	Friendly staff all the time! Plus quick service. Reply: We appreciate you Diane!
on 4/21/2022 for an auto repair of their Toyota

	Excellent service
Dave H. Aiea, HI	Excellent service and highly satisfied with work done!Detailed and great value! Thanks Reply: We value you too Dave!!
on 4/20/2022 for an auto repair of their Audi

	Outstanding workmanship
Bill K. Mililani, HI	Outstanding workmanship and highly recommended auto repair shop Reply: Always a pleasure Mr. Kau!!
on 4/20/2022 for an auto repair of their Honda

	No matter how big or small
Lon E. Waipahu, HI	No matter how big or small the job, they do it right. For example, a simple car inspection is done by appointment, and they keep to the schedule, thus minimizing your "hang" time. The staff is friendly and efficient, and the office/waiting area is now air conditioned as well. It's a no-brainer solution for vehicle service. Reply: We are so grateful we can be here for you Mr. Eastlund!!
on 4/18/2022 for an emissions test of their Hyundai

	Best service
Alfred W. Kapolei, HI	Best service. Effective analysis of my vehicle. Allows me to plan repairs and maintenance in the future. Mahalo Keoki and your staff. Reply: We always appreciate you guys. Thanks so much Al!!
on 4/16/2022 for an auto service of their Toyota

	Best Service
Jon L. Haleiwa, HI	Best service . Best 👌 👍 all at the best prices. Reply: Awesome to hear Jon!!
on 4/15/2022 for an emissions test of their Ford

	Quality of work
Louise K. Pearl City, HI	Quality of work and customer service was excellent. Customer service was courteous and friendly. I would highly recommend my family and friends about Pearl City Auto Works. Thank you. Reply: Thanks again Mrs. Kaneshiro!!
on 4/15/2022 for an auto repair of their Toyota

	Good
Jarred K. Aiea, HI	Good service Reply: Mahalo Jarred for bringing in your Toyota Tacoma for maintenance. We truly appreciate it!!
on 4/14/2022 for an auto service of their Toyota

	I'd say they are way better
Melissa N. Honolulu, HI	I’d say they are way better than going to the dealer to get work done. I’m always nervous about where I take my cars and always have to double check the mechanics work. I didn’t have to do that at Pearl City Auto so I had a really good experience and will be returning Reply: Thank you so much Melissa for the opportunity to service your Toyota 4Runner. We are happy to be here for you.
on 4/12/2022 for an auto repair of their Toyota

	Super awesome
Rorylynn L. Ewa Beach, HI	Super awesome customer service and great work on my truck, Told them what was wrong and they knew right off the back what I was talking about. The problem was found and truck was done the following day. I would refer Pearl city auto works to anyone. Thanks to everyone for great job. Reply: Awesome Rorylynn!! Thanks for bringing in your F-150 to us.
on 4/12/2022 for an auto repair of their Ford

	Please, use them
Rudy B. Honolulu, HI	Please, use them, you won’t regret it Fantastic workmanship and excellent customer services. Reply: You are fantastic Rudy!! You are always so fun & kind.
on 4/11/2022 for an auto repair of their BMW

	Very good
Clint Z. Pearl City, HI	Very good service. Reply: Thanks again Clint!!
on 4/11/2022 for an auto repair of their Chevrolet

	Best service ever
Corey T. Aiea, HI	Best service ever. Always easy to get in and we have gotten really confident in thr workmahship. We also like the ability to do an early morning drip off. Reply: Thanks for the confidence in us!! We appreciate you Corey & Jodi.
on 4/10/2022 for an auto repair of their Toyota

	They are the best
Rudy B. Honolulu, HI	They are the best, try them, you won’t use any other auto repair again. Reply: Thanks again Rudy!
on 4/8/2022 for an auto repair of their BMW

	Friendly
Bill K. Mililani, HI	Friendly, easy to talk too and very efficient auto repair shop. Highly recommend. Five star auto repair shop. Reply: Mahalo Mr. Kau!! Always a pleasure.
on 4/8/2022 for an auto repair of their Chevrolet

	By far the best
Kyle H. Aiea, HI	By far the best service I’ve ever had on island. Excellent work and trustworthy. I would recommend them over anyone else. Reply: We are so grateful that we can help with your Camaro. Thanks so much Kyle!
on 4/7/2022 for an auto service of their Chevrolet

	????
Tristan S. Aiea, HI	👍🏼 Reply: Thumbs up back at you. Thanks Tristan!!
on 4/7/2022 for an emissions test of their Toyota

	I appreciate their efforts
Abbey C. Aiea, HI	I appreciate their efforts to try to find the lower prices for parts to give options to help keep the cost reasonable. Reply: We do try our best to help in any way we can. We are so grateful for the acknowledgement of effort. Thanks so much!!
on 4/6/2022 for an auto service of their Lexus

	Very friendly
Garrick K. Mililani, HI	Very friendly and trustworthy. Wouldn’t go anywhere else Reply: Aw thanks Garrick!! We appreciate you coming to us.
on 4/6/2022 for an auto service of their Toyota

	Best service
Barbara A. Pearl City, HI	Best service. Always honest & reliable. Reply: Thanks Barbara!!
on 4/6/2022 for an auto service of their Subaru

	Only safety check
Art I. Aiea, HI	Only safety check so really hard to judge but felt comfortable servicing it there! Reply: Thanks Art!! We are so happy that we could make you feel comfortable.
on 4/6/2022 for an emissions test of their Toyota

	Friendly employees
Loretta K. Aiea, HI	Friendly employees, they do quality work and will get your work done as soon as they can because they are very busy. Reply: You are so sweet as always Loretta!!
on 4/1/2022 for an auto repair of their Honda

	I will return for any work
Carl F. Pearl City, HI	I will return for any work done in the future. Service was great and very well received. Reply: Awesome to hear Carl!!
on 4/1/2022 for an auto repair of their Nissan

	Fantastic job
Rudy B. Honolulu, HI	Once again, another fantastic job, car is now running extra good, better then it did last week, it’ all because all of them having a lot of pride oom what they do. Reply: Once again, thanks so much!!
on 3/31/2022 for an auto repair of their Lexus

	Always the best
Shelby G. Mililani, HI	ALWAYS the best customer & technical service! They are efficient, knowledgable and very thorough with their work! I would'nt go anywhere else! Reply: We love you Shelby!!
on 3/30/2022 for an auto service of their Toyota

	Professionals
John B. Ewa Beach, HI	They are professionals in every aspect of the word and they do quality work. Reply: Thanks so much John!! Always a pleasure serving you & hour Dodge truck.
on 3/30/2022 for an auto repair of their RAM

	Good people
Guy F. Mililani, HI	Good people good service! Reply: Mahalo Guy!!
on 3/30/2022 for an emissions test of their Kia

	Great service
Michael H. Aiea, HI	They did a great service! Loved them. I would go again Reply: We love to see you again Michael. Thanks so much.
on 3/28/2022 for an auto repair of their Nissan

	Good professional
Mark H. Aiea, HI	Good professional service! Reply: Thanks for the opportunity Mark!!
on 3/26/2022 for an emissions test of their Jeep

	Fantastic job
Rudy B. Honolulu, HI	Fantastic job and employees are very friendly and very efficient. I would recommend them to all my friends and family. Reply: You are always super awesome Rudy!! Thanks again.
on 3/25/2022 for an emissions test of their Lexus

	Excellent Service
Bryan K. Aiea, HI	Excellent service and very detailed work. My Garage Queen was well taken care of. Will surely be back. Highly recommended! Reply: Awesome to hear Bryan!! We love taking care of Garage Queens.
on 3/25/2022 for an auto repair of their Nissan

	Really appreciate
Richard G. Kapolei, HI	Really appreciate Keoki and the team’s help. They came up with an “out of the box” plan to repair the rear view mirror on my car. Reply: The team is grateful we could help out with your rear view mirror. Appreciate it Richard!!
on 3/25/2022 for an auto repair of their Lincoln

	Always great service
Alex R. Aiea, HI	Always great service here at pearl city auto works! I’ll definitely be coming back when I need help with my vehicles! Reply: Awesome Alex!! Looking forward to be of service to you & your vehicles, anytime.
on 3/23/2022 for an auto service of their Honda

	Provided good and quick service
Ted K. Honolulu, HI	Provided good and quick service. Thanks for the courtesy inspection…awaiting estimated costs for items (e.g., future & immediate) requiring attention. Good for planning purposes. Reply: Thank you Ted!! Always a pleasure.
on 3/23/2022 for an auto service of their Toyota

	Great customer service
Wyatt S. Pearl Harbor, HI	Great customer service and work as always! Reply: Thank you so much again, Wyatt!!
on 3/21/2022 for an emissions test of their Jeep

	Great service
Michael C. Waipahu, HI	Great service for any kind of car model and good customer trusted service. Reply: Much mahalos Michael!
on 3/21/2022 for an auto repair of their Toyota

	Always great service
David J. Pearl City, HI	Always great service and workmanship. Reply: We always love working with you & ALL your cars. Thanks Mr. J.
on 3/21/2022 for an auto repair of their Mazda

	Good, honest
Mike N. Honolulu, HI	Good, honest, fair and friendly. I can’t ask any more. Reply: We appreciate you giving us a go, Mike!!
on 3/20/2022 for an auto repair of their Ford

	Awesome customer service
Raine N. Aiea, HI	Awesome customer service & they do a great job. Reply: Awesome!! Mahalo Raine.
on 3/17/2022 for an auto repair of their Nissan

	Great customer service
Lance N. Ewa Beach, HI	Great customer service! Thorough, professional. Can't find a better place. Reply: Thanks so much Lance!! We truly appreciate you.
on 3/16/2022 for an emissions test of their Chevrolet

	Service was excellent
Lillian K. Honolulu, HI	Service is excellent,employees are well informed & will assist customers to get the job done Reply: Thanks Lillian!!
on 3/15/2022 for an auto repair of their Toyota

	Very friendly
Abbey C. Aiea, HI	Very Friendly and Competent service. I really like their emailed evaluation of the car's condition. Reply: We try our very best. Thanks so much!!
on 3/15/2022 for an auto repair of their Hyundai

	Good service
Darrell K. Pearl City, HI	Good service Reply: Mahalo Darrell!!
on 3/14/2022 for an auto repair of their Toyota

	I was extremely satisfied
Richard G. Kapolei, HI	I was extremely satisfied with the professionalism shown by your front staff. Keoki was very thorough in helping me to understand the issues my car was having. The complete inspection of my vehicle was very much appreciated. I was also impressed that you folks provided a loaner vehicle. That is not common these days and really was helpful. I will definitely bring my vehicle back if needed (in fact I already have an appointment) and will certainly recommend you folks to family and friends. Thanks, Rich Gerber Reply: We are very appreciative to you Richard!!
on 3/12/2022 for an auto repair of their Lincoln

	People you can trust
Herbert N. Kaneohe, HI	People you can trust that will try to give you an honest opinion to auto repairs. They will help you to determine if repairs are warranted before unneeded costly repairs are done. I’ll continue to have my automobile serviced there. Reply: Always a pleasure Mr. Nii!!
on 3/11/2022 for an auto repair of their Toyota

	Awesome service
Rosalee K. Pearl City, HI	Awesome Service with A Personal Touch!! Great work!!!! Thank you!! Definitely will recommend to family and friends!! Reply: We truly appreciate it Rosalee!!
on 3/11/2022 for an auto service of their Ford

	Very nice people
James T. Aiea, HI	Very nice people…checked my truck out…told me what was wrong with it and how much to fix it all in all a pleasant experience Reply: We are so very happy that you had a pleasant experience. Thanks James!!
on 3/11/2022 for an auto repair of their Ford

	You do great work
Andrew D. Pearl City, HI	You do great work fast and efficient very professional Reply: Mahalo Andrew!!
on 3/11/2022 for an auto repair of their GMC

	You folks are very nice
Darrell K. Pearl City, HI	You folks are very nice and give good service Reply: Awesome Darrell!! Thanks for bringing in you Toyota Tacoma for the transmission flush.
on 3/11/2022 for an auto repair of their Toyota

	Best Service
Myra K. Pearl City, HI	Best Service, friendly staff....A++++ work thank you so very much!!!...see you on my next maintenance check up... Reply: Aw thanks Myra!!
on 3/10/2022 for an emissions test of their Lexus

	Great People
Wyatt S. Pearl Harbor, HI	Great people. Great service. Always my first choice for automotive work. Reply: Always a pleasure Wyatt!!
on 3/9/2022 for an emissions test of their Jeep

	Very happpy
Raymond N. Waipahu, HI	We’re very happy the work done to our van. They contacted us before doing some of the work that needed to be done to get our permission. Their customer service is always outstanding. We would wholeheartedly recommend others to bring their car to be serviced at Pearl City Auto Works. Reply: Awesome!! We always appreciate you guys. Thanks Mr. Nagamine.
on 3/7/2022 for an auto service of their Toyota

	This is the best
Nancy R. Aiea, HI	This is the best auto shop on Oahu, the staff is wonderful and the service so professional. Thank you for your care Reply: Thank you for the opportunity Nancy!!
on 3/7/2022 for an auto repair of their Honda

	Not only did they fix my truck
Dave F. Honolulu, HI	Not only did hey fix my truck but they noticed that my safety inspection had expired. Hey renewed it! Best service ever!! 😃 Reply: Yay!! We are so happy that we can be of service to you & your Frontier. Mahalo Mr. Flores.
on 3/4/2022 for an emissions test of their Nissan

	Awesome
Glenn T. Pearl City, HI	Awesome customer service and wonderful communication via their courtesy inspection website link that thoroughly provides diagnosis of any problems, as well as phone calls to review all work to be performed on the vehicle. I would highly recommend PCAW to friends and family! Reply: Thank you so much for bringing in your Chevy van in for servicing. We appreciate you Glenn!!
on 3/3/2022 for an auto service of their Chevrolet

	Great service
Regina K. Mililani, HI	Great service and friendly staff. Loaners are available. Reply: Thanks so much Regina!!
on 3/2/2022 for an auto service of their Chevrolet

	Explains what will be repaired
Clint Z. Pearl City, HI	Explains what will be repaired and what was done to car. Good customers service. Reply: Mahalo Clint!!
on 2/27/2022 for an auto repair of their GMC

	Awesome
Kelly G. Mililani, HI	Awesome service Reply: Thanks again Kelly!
on 2/25/2022 for an emissions test of their Lexus

	Best service ever
Lilly T. Aiea, HI	Best service ever... they were quick and very efficient, and not to mention they were friendly!!! 😊 Reply: Thanks so much!!
on 2/24/2022 for an emissions test of their Toyota

	I had my brake fluid
Marvin C. Waipahu, HI	I had my brake fluid, transmission fluid, oil change, and differential oil changed yesterday. It was done at appointment time scheduled and was completed fairly quickly as I got to glance at the process. I can feel the difference. Mahalo! Reply: Awesome to hear Marvin!! We appreciate your maintenance done on your vehicle.
on 2/24/2022 for an auto service of their Nissan

	Top notch
George O. Pearl City, HI	Customer service with Keoki and Jen is top notch. The work done recently, although a bit costly, was quick and efficient; in and out in one day. What I also like is that they always keep me informed and explain the diagnosis, available options and work performed. Mahalo PCAW. Reply: Thank you for bringing your Ford in. We are very happy that we could get you back on the road again.
on 2/23/2022 for an auto repair of their Ford

	I recommended
Alma D. Waipahu, HI	I recommended Pearl City Auto Works to all my friends n family👍👏 Reply: AW Alma!! We truly appreciate it.
on 2/19/2022 for an auto service of their Toyota

	Great Service
David B. Pearl City, HI	Great service! Great feedback from Keoki! Reply: Thank you David!!
on 2/19/2022 for an auto service of their Mercury

	Gets it done right
Mitch C. Waialua, HI	Pearl City Auto Works get it gets it done right the first time fast friendly and no more oil leaks on my driveway Reply: Yay!! We are grateful that we could be of help Mitch!
on 2/18/2022 for an auto repair of their Toyota

	Fast, efficient, fair
Mike N. Honolulu, HI	Fast, efficient, fair, friendly and honest. What more can I ask? I’ll be back if my car needs help again. Reply: Thanks for the opportunity!! Appreciate it Mike.
on 2/17/2022 for an auto repair of their Ford

	Great service
Lombard T. Mililani, HI	Great service and excellent work! Reply: Mahalo Lombard!
on 2/17/2022 for an auto repair of their Honda

	The BEST
James S. Kamuela, HI	They are the BEST! I live in Kailua and I'll drive all the way to Pearl City to get my car serviced!!! Reply: We appreciate it so much Mr. Seversen!!
on 2/17/2022 for an auto repair of their Lexus

	Of course
Randy G. Honolulu, HI	of course np Reply: Awesome Randy! Thanks for coming in.
on 2/17/2022 for an emissions test of their Toyota

	Great service
Dorrie C. Pearl City, HI	Great service, nice people, good work! Reply: So nice to see you again Dorrie!!
on 2/14/2022 for an auto service of their Honda

	Great Work
Rodney T. Aiea, HI	PCAW they do Great work!! Their let you know if your car has any more problems other than what you brought it in for and will let you know if it needs attention now or later. Friendly Customer service. Reply: Awesome to hear Rodney!!
on 2/13/2022 for an auto repair of their Kia

	EXCELLENT
Amy T. Aiea, HI	EXCELLENT service, friendly employees, and timely. Reply: We always love you Amy!! So pleasant. Thank you.
on 2/11/2022 for an auto service of their Nissan

	Great and fast service
Jalen M. Aiea, HI	Great and fast service, great customer service. Reply: Thanks for coming in Jalen. Appreciate greatly!!
on 2/11/2022 for an auto service of their Ford

	Service was great
Kelly G. Mililani, HI	The service was great! Reply: Great!! Thank you Kelly.
on 2/11/2022 for an auto service of their Toyota

	Very good service
Tom T. Pearl City, HI	Very good service and always friendly and courteous Reply: Thanks again Toyamas!!
on 2/11/2022 for an auto service of their Toyota

	Very good
Marvin C. Waipahu, HI	Very good service! Knowledgeable mechanics. Manager Keoki and owner Erin were very helpful when my vehicle had to be towed and repaired. Reply: We are very happy that we could be of service to you Marvin.
on 2/9/2022 for an emissions test of their Nissan

	Very good service
Tom T. Pearl City, HI	Very good service and always courteous. I trust them completely for all my car repairs. Reply: We are so grateful!!
on 2/9/2022 for an auto repair of their Toyota

	Great service
Honghong Y. Aiea, HI	Great service Reply: Thanks Honghong!
on 2/8/2022 for an emissions test of their Ford

	Totally satisfied
Sanford C. Ewa Beach, HI	Totally satisfied with the shop from the text of pictures of good things in the check. To the must fix things soon pics. Able to make better disicion on repairs to go forward with. Feel so much better that I was refered to this shop. I will pass on the experience I had with your shop to anyone.
on 2/8/2022 for an auto repair of their Chevrolet

	Quality workmanship
Nathan Y. Aiea, HI	Quality workmanship. I’m happy with service they provide.
on 2/8/2022 for an auto repair of their Toyota

	Awesome service
Jerry V. Honolulu, HI	Awesome SERVICE! Erin (owner) was my first person to person contact. She is awesome with customer service! Very engaging with a beautiful honest smile!!! Very helpful and so easy to speak with… I apologize that I can’t remember the other service writer’s name, he too is easy to speak with and in plain English about the problems the car has. Very helpful…! These are real mechanics unlike the dealership… I am so impressed with their mechanic’s knowledge and optional solutions!!! I traveled 31 miles to come to this shop! Yes! Pearl City Auto Works are that GOOD🤗🙌👈🏻🤙🏼
on 2/7/2022 for an auto repair of their Hyundai

	Very good
Louise K. Pearl City, HI	Quality of work very good and customer service courteus and helpful. Thank you
on 2/7/2022 for an emissions test of their Toyota

	Very Thorough
Depart Of Hawaiian H. Kapolei, HI	Very thorough, excellent mechanics and self-documenting.
on 2/7/2022 for an auto repair of their Dodge

	The best
Lawrence O. Pearl City, HI	Pearl City Auto Works (PCAW) are the Best!!! I have a 27 year old car and the reason it runs good is because PCAW takes very good care of it. Keoki will take care of all you needs including a car loaner if needed, He will try and fit you in at your convenience. When your car is done, Keoki will explain to you what they did, what problems they found if any and recommend corrections if needed. Erin, the owner, makes sure we receive A+ customer service and quality work. She keeps educated of all the new cars functions. When I look for any type of contractors, including servicing my car, I look for honesty, quality work and reasonable price. PCAW has all that and they really care that they do a good job. For those who are new to the islands and do not know where to go to to service your car, PCAW is the place to go
on 2/7/2022 for an auto service of their Toyota

	Excellent
Eric W. Pearl City, HI	Excellent service!
on 2/6/2022 for an auto repair of their Toyota

	Best service
Justin S. Aiea, HI	Best service ever !
on 2/5/2022 for an auto service of their Toyota

	Honest
Kristyn O. Mililani, HI	Honest, genuine people. Won’t try to swindle you!
on 2/5/2022 for an auto repair of their Honda

	Absolutely customer-centric
Grant T. Aiea, HI	Absolutely customer-centric, incredible worksmanship and extremely affordable.
on 2/4/2022 for an auto repair of their Lexus

	Trustworthy
Margie F. Honolulu, HI	That pearl city Auto is very thorough and trust worthy. Friendly and helpful. 😊
on 2/4/2022 for an emissions test of their Honda

	Very dependable
Dean U. Pearl City, HI	Very dependable , did their best to get my truck fix in a timely manner. I depend on it to go to work. Gave me options on ordering the parts and when it can get fix. The repair has always been top notch, very satisfied on taking it to Pearl City Auto Works
on 2/4/2022 for an auto repair of their Toyota

	Great service
Mike I. Hilo, HI	Great service
on 2/4/2022 for an auto repair of their Toyota

	5 STARS
Darren N. Aiea, HI	5 STARS!!!!!!! Reply: Thanks Darren!!
on 2/4/2022 for an auto repair of their Honda

	Excellent
Sherry P. Ewa Beach, HI	Excellent customer service Reply: Our pleasure Sherry!
on 2/3/2022 for an emissions test of their Volkswagen

	Great job
Allen F. Aiea, HI	Thank you for a great job. The brakes are work fantastic. Reply: Yes!! We are so grateful to you Allen.
on 2/1/2022 for an auto repair of their Infiniti

	Good, fair, honest
Mark H. Aiea, HI	Good, fair, honest, diagnostic and repair service - very hard to find in the auto repair industry Reply: Awesome to hear Mark. Thanks for choosing us.
on 2/1/2022 for an auto repair of their Jeep

	Very good
Sam K. Pearl City, HI	Very good service Reply: Thanks Mr. Kon!!
on 1/31/2022 for an emissions test of their Toyota

	Very pleased
Sandra H. Pearl City, HI	I was very pleased with the quality of work and customer service - well organized and efficient and helpful to the customer's questions and inquiries. Reply: Great Sandra!! Glad we could give you service you deserve.
on 1/30/2022 for an emissions test of their Toyota

	Honest, excellent
Bill K. Mililani, HI	Pc auto work is very honest,excellent workmanship, very high quality of expertise and most of all, very friendly. Pc auto is a truly five star auto repair shop. I would recommend anyone to pc auto work. Reply: Thanks Mr. Kau!! You are so sweet.
on 1/29/2022 for an auto service of their Chevrolet

	Great job
Richard M C. Aiea, HI	They always do a great job. I always appreciate they check over the car to make sure everything is working well. They are courteous, location is convenient. Been going there for years and I’m always happy. Reply: We are truly grateful Mr. Chanslor!!
on 1/28/2022 for an emissions test of their Acura

	Best service
Jadin K. Pearl City, HI	Best service you’ll find Reply: Mahalo Jadin!!
on 1/27/2022 for an emissions test of their Chevrolet

	Good work
Edwin A. Kapolei, HI	Pearl city auto works do good work and very professional. Reply: Thanks Mr. Arakawa!!
on 1/27/2022 for an emissions test of their Infiniti

	Very accommodating
Edwin H. Aiea, HI	Very Accommodating/Friendly Staff/Very Knowledgeable/Folks you can Trust. "Thank You" Reply: Thank you to you Mr. Hirata!!
on 1/26/2022 for an emissions test of their Toyota

	The best
Cheryl G. Honolulu, HI	This guys are the best! Received my vehicle at 2PM and had it done by the time they closed at 5PM! Mahalo PC Auto Works! Reply: Alright Cheryl!! We love to get you back on the road. Mahalo to you as well.
on 1/25/2022 for an auto repair of their Toyota

	Didn't expect
Dennis P. Aiea, HI	I didn’t expect it to b done that early . Happy with the results thank u. Reply: Yay!! Glad we could get your Chevy truck back to you quickly. Thanks Dennis.
on 1/25/2022 for an auto repair of their GMC

	Appreciate the pictures
Naomi Y. Aiea, HI	I appreciate the pictures of the recommended repairs and how repairs are prioritized. One "minor" faux pas was a missing hydrogen valve cap on one of my tires. Reply: Thanks Naomi for the feedback. We are very sorry for the missing cap. I'll follow up with my team about this. Thank you for the heads up.
on 1/24/2022 for an emissions test of their Toyota

	Clean, reliable
Kathleen S. Aiea, HI	Clean, reliable atmosphere. I would definitely recommend them to a friend. Reply: Awesome Kathleen!! We appreciate your referrals always.
on 1/24/2022 for an emissions test of their Mazda

	Best Service
Gail T. Honolulu, HI	Best service I have received in a very long time. Reply: We are so very happy about that!! We appreciate you bringing in your Toyota Corolla in. Mahalo to you Gail.
on 1/19/2022 for an auto repair of their Toyota

	A+++
Clandes P. Honolulu, HI	A++ the bomb! Keoni and crew take great care of you and your car. Staff is great and very friendly. They really show the ohana the moment you step inside their doors. Gene is very attentive to detail, he knows what he is doing back up with years of experience. They update you on the status on your car and what procedures need to be taken to ensure your ride is safe to drive. My corolla found a new home for service because the crew at Pearl city auto works treat you like family. Mahalo guys #my one place service shop because ill be coming back for more#🤙👍🏻 Reply: Awesome Clandes!! We truly are grateful for you.
on 1/18/2022 for an auto service of their Toyota

	Excellent Service
Sheila B. Aiea, HI	Excellent Service!! Very Professional and friendly. Reply: Thank you so very much Sheila!! We appreciate your patience & super kindness.
on 1/18/2022 for an auto repair of their GMC

	Most efficient
Larry T. Pearl City, HI	Most efficient and timely service. They'll recommend to you any repairs or parts that is needing to be changed. Reply: We appreciate you Mr. Tang!!
on 1/18/2022 for an auto service of their Toyota

	Very easy to work with
George O. Pearl City, HI	They are very easy to work with and very accommodating. When available, they have good loaner cars. Reply: Mahalo George!!
on 1/14/2022 for an auto repair of their Saturn

	Great service
Kyle H. Aiea, HI	Great service Reply: Mahalo Kyle!! We are glad that we could get your car back on the road.
on 1/13/2022 for an auto repair of their Chevrolet

	Thanks!
Byron F. Honolulu, HI	Thanks for your continued great services Reply: Thanks Byron!! You are such a pleasure.
on 1/13/2022 for an auto repair of their Ford

	Very Good Service
Harvey H. Pearl City, HI	Very good service,friendly, did what they said they going to do, when they said they would do it, followed up with phone notifications, i'll be coming back for my auto needs Harvey W Harrell Reply: So awesome to hear Harvey. We look forward to our future experiences together.
on 1/11/2022 for an auto repair of their Ford

	Great Service
Rosalee K. Pearl City, HI	Great Service All Around!! You get treated like Family!! I got an appointment in minutes and fixed the problem in less than 30mins. I definitely will highly recommend Pearl City Auto Works to Friends, Family and Anyone in need of great auto repair service!!!! Reply: Yay!! We are so happy that you feel like family. Many thanks to you Rosalee!!
on 1/10/2022 for an auto repair of their Ford

	Excellence
Ralph H. Pearl City, HI	IF YOU ARE SEARCHING FOR EXCELLENCE IN SERVICE YOU WILL FIND IT AT PEARL CITY AUTO WORKS. Reply: Thank you Mr. Horii!! We truly appreciate you.
on 1/10/2022 for an auto service of their Lexus

	Awesome
Sean B. Pearl City, HI	Awesome Reply: Thanks Sean!! It was very nice to chat with you.
on 1/10/2022 for an auto repair of their Toyota

	Love you guys
Nicholas Y. Pearl City, HI	Love u guys keep up the good work good job welldonethank to everyone for the great job u. Guys and gals did keep. Up good job checkpearl city out be for some where else you will be glad u did. Nick Reply: We love you right back Nick!! Always fun with you.
on 1/7/2022 for an auto service of their Mazda

	People were friendly
Gail T. Honolulu, HI	People were friendly. My car was worked on right away and was finished quickly. I was given a report of what was done and what needs to be done on the future. Very happy I listened to my brother-in-law and son to take my car to Pearl City Auto Works. Reply: We are very appreciative for you Gail!!
on 1/6/2022 for an auto service of their Toyota

	Great Service
Kelly G. Mililani, HI	Great service! Reply: Mahalo Kelly!
on 12/31/2021 for an emissions test of their Toyota

	A little pricey
Eddie U. Mililani, HI	A little pricey, but like they say, you get what you pay for, and that's a plus for me. I dont have time for call backs. I deal with only professionals. Fix, pay, and be happy. A small frig with bottled water in the waiting room would be nice, or maybe a hot coffee dispenser while customers are waiting. Reply: We appreciate you Eddie!!
on 12/31/2021 for an auto repair of their Chevrolet

	Only problem
Jerry B. Mililani, HI	The only problem was the check engine light but I think I can remedy that thanks Reply: Thanks so much Jerry!!
on 12/30/2021 for an auto repair of their Toyota

	Awesome service
Wayne S. Waimanalo, HI	Awesome service plus a loaner car thank you Reply: We are definitely grateful to you for bringing in your Jeep Cherokee for service. Mahalo lots Wayne!!
on 12/29/2021 for an auto repair of their Jeep

	Excellent
Ronnie P. Mililani, HI	The quality of work is excellent and the customer service is very warm and professional! Great experience in every aspect! Reply: Thank you so much Ronnie!! Appreciate the chance to help you with your Toyota Tacoma.
on 12/29/2021 for an auto service of their Toyota

	Finally found a shop
Jimmy H. Honolulu, HI	Finally found a shop that can work on my 1991 300 Z! Reply: We are happy that we can help you with your 300Z. Thank you for the opportunity Jimmy!!
on 12/28/2021 for an auto repair of their Nissan

	My go to auto care center
Ed A. Pearl City, HI	They are my go to auto care center. I wouldn’t take my cars anywhere else! Reply: We love you dearly Ed!!!
on 12/24/2021 for an auto service of their Toyota

	Thank you
Allen F. Aiea, HI	Thank you for the quick service Reply: Absolutely!! Our pleasure.
on 12/22/2021 for an emissions test of their Honda

	Great service
Neal F. Pearl City, HI	Great service. Nice staff. Reply: Thanks again Neal!! We definitely appreciate you guys.
on 12/22/2021 for an emissions test of their Toyota

	Fast and efficient
Kathy M. Mililani, HI	Fast and efficient Reply: Great!! Thanks Kathy.
on 12/21/2021 for an emissions test of their Honda

	Good
Dennis F. Aiea, HI	Good complete, service. Reply: Thanks so much Dennis!
on 12/20/2021 for an auto repair of their Toyota

	Best service
Danni Jill S. Honolulu, HI	Best service on the island! Make you feel like family, explain everything along the way, help you find parts and the best prices, and do a phenomenal job! Definitely have a customer for life! Reply: Thanks so much Danni!! We are so happy we can give you good service & we will be seeing you in the future.
on 12/18/2021 for an auto repair of their Nissan

	Highly recommend
Randall Q. Aiea, HI	Highly recommended. Reply: Thanks again for coming back to see us Randall!!
on 12/17/2021 for an emissions test of their Ford

	Good service
Tim C. Pearl City, HI	Thanks for the good service Tim Choo Reply: We are always here for you Mr. Choo!!
on 12/17/2021 for an emissions test of their Hyundai

	Friendly
Louise K. Pearl City, HI	Friendly and great job. Thank you Reply: Thank you again for bringing your Toyota Camry in. We truly appreciate it.
on 12/16/2021 for an auto repair of their Toyota

	Very satisified
Roy H. Aiea, HI	Very satisfied Reply: Thanks Mr. Hamada!!
on 12/14/2021 for an emissions test of their Mazda

	Best quality of work
Sherry F. Aiea, HI	I would say they provide the best quality of work and customer service. Reply: Thank you so much Sherry! We strive to do our best.
on 12/13/2021 for an auto repair of their Scion

	Great service
Lurline J. Waipahu, HI	Great service. Thank you. Reply: Mahalo Lurline!!
on 12/13/2021 for an auto repair of their Honda

	Great service
Abbey C. Aiea, HI	Great service and easy to work with. Everything was done with quality work and no surprises. Reply: Yes!! Thank you for the kind words.
on 12/13/2021 for an emissions test of their Ford

	Great service
Jake D. Kapolei, HI	Great service. Very accommodating Reply: Thank you so much Jake!!
on 12/10/2021 for an auto repair of their Nissan

	Very satisfied
Jane I. Pearl City, HI	Very satisfied with work, good people Reply: We always take pleasure when you guys come in with your vehicles. Thanks Mrs. Ishisaka!!
on 12/10/2021 for an emissions test of their Toyota

	Friendly
Diana O. Mililani, HI	The friendliness, thank you for that. You are a family and we can see that. Reply: We do love you like family. Thanks Diana!!
on 12/10/2021 for an auto service of their Honda

	Excellent repair
Darrin W. Mililani, HI	Excellent repair to my vehicle that was affordable and timely. Reply: Mahalo Darrin!! Glad we could repair your vehicle to your satisfaction.
on 12/9/2021 for an auto service of their Toyota

	Excellent work
Lance M. Pearl City, HI	excellent work, professional and very timely. Reply: Thanks Lance!!
on 12/9/2021 for an auto service of their Nissan

	Very friendly
Howard O. Mililani, HI	Staff was friendly and efficient. Work done as promised and timely. Clean waiting area. Reply: Awesome to hear Mr. Okamoto!!
on 12/9/2021 for an emissions test of their Toyota

	Great customer service
Desiree N. Honolulu, HI	Great customer service: fast, efficient, friendly and clean Reply: Much thanks to you Desiree.
on 12/8/2021 for an emissions test of their Lincoln

	We are happy
Dennis E. Mililani, HI	We are happy with the service that is done in an efficient and timely manner. Reply: We love you guys!! Always nice to see you.
on 12/8/2021 for an auto service of their Lexus

	Great service
Jason H. Honolulu, HI	Look no further for great service and car repair! Professional, excellent communication, knowledgeable, & fair pricing; I highly recommend PCAW based on the treatment I received during my last visit. Reply: Awesome to hear Jason!! Thanks for trusting us with your Lexus RX330. We see that you take great care of it & so will we.
on 12/3/2021 for an auto repair of their Lexus

	Best service ever
Herb O. Pearl City, HI	Best service ever :) Reply: Nice seeing you again Mr. Ota. Always a pleasure.
on 12/2/2021 for an auto repair of their Toyota

	Very informative
Sherry P. Ewa Beach, HI	Very informative and helpful. Possibly reasonable pricing in lieu of getting service by dealer. Reply: Thanks Sherry.
on 12/2/2021 for an auto repair of their Volkswagen

	Knowledgeable
Joe C. Haleiwa, HI	Fast, knowledgeable & friendly. Reply: Thank you so very much Joe for bringing in your Dodge Charger for such an extensive repair. We definitely appreciate it!!
on 12/2/2021 for an emissions test of their Dodge

	Best service ever
Jerry B. Mililani, HI	Best service ever thanks Jer Mona and Liliana Reply: Mahalo Jerry!!
on 12/2/2021 for an emissions test of their Toyota

	Excellent
Ann R. Aiea, HI	Quality of work & customer service are both excellent! Reply: Always nice to see you Mrs. Rinnert!!
on 12/1/2021 for an emissions test of their Ford

	Great service
Alan C. Pearl City, HI	Great service as always! 😀 Reply: Thank you Alan for coming in again!!
on 12/1/2021 for an emissions test of their Nissan

	The best
Dwayne F. Kapolei, HI	The Best Reply: Thanks Dwayne!!
on 12/1/2021 for an auto repair of their Chrysler

	Excellent service
Ann/ Henry R. Aiea, HI	Always receive excellent service! Reply: You guys are always a pleasure to serve!!
on 11/26/2021 for an auto repair of their Hyundai

	Best service ever
Neal C. Kapolei, HI	Best service ever and i would go back again. Reply: Mahalo Neal!! It was definitely a pleasure to serve you & your 4runner.
on 11/26/2021 for an auto repair of their Toyota

	Top tier quality
David R. Honolulu, HI	Top tier quality and very friendly staff. Their customer service is second to none. I never expected service this smooth but they beat my expectations. Reply: Awesome David!! So happy we could do our jobs to service you & your Subaru.
on 11/25/2021 for an emissions test of their Subaru

	Honest
Techoie L. Ewa Beach, HI	Honest mechanics! Reply: Thank you so very much Techoie!!
on 11/25/2021 for an auto repair of their Ford

	Right on!
Bert Y. Aiea, HI	Right on! See you in 3 months for safety check. Happy holidays! Reply: Happy holidays to you & your family!! See you in 3 months.
on 11/24/2021 for an auto service of their Lexus

	Very friendly
Carole Y. Honolulu, HI	Pearlcity Auto Works - Erin and her whole team is very professional, organized and friendly group. Double thumbs up 👍🏼👍🏼 on the work done on my vehicle…very satisfied. Reply: It was a pleasure meeting you Carole!! We are super happy that we got to take care of you & your car.
on 11/22/2021 for an auto repair of their Lexus

	Quality work
Tom A. Waipahu, HI	Quality work at a reasonable cost. Been going there for service over 25 years. None better Reply: We adore you Tom!!
on 11/22/2021 for an emissions test of their Mercury

	Friendly staff
Alan C. Pearl City, HI	Friendly Staff! Great customer service! Reply: Thanks so much Alan!!
on 11/22/2021 for an emissions test of their Kia

	Trustworthy
Melvin F. Mililani, HI	If you need service on your vehicle have PearlCity Auto Works do your service, I trust no other shop but these guys, they do awesome work an fast too. I’m so happy I found a terrific mechanic shop I already told my family about the best people who’ll take care of your vehicle, thanks for a great job with my SUV, Mel Flores Reply: We are so happy that we gained another member of our ohana. Mahalo Melvin!!
on 11/20/2021 for an auto repair of their Chevrolet

	These folks are great
Ken M. Honolulu, HI	These folks are great. They do a full vehicle assessment every time you come in, but don’t try to hard sell you on optional repairs. You can check recommended repairs and condition of your vehicle on line. Refreshingly honest mechanics. Highly recommended! Reply: Thanks again for bringing in your Jeep to us. We truly appreciate it Ken!!
on 11/17/2021 for an emissions test of their Jeep

	Service was excellent
Louise K. Pearl City, HI	The service was excellent and sales person was helpful and courteous. Thank you very much Reply: Thank you Mrs. Kaneshiro. We appreciate you very much!!
on 11/17/2021 for an auto repair of their Toyota

	Yes
Eleanor R. Waipahu, HI	Yes!!! Reply: You are such a pleasure to serve Eleanor!!
on 11/16/2021 for an auto service of their Honda

	Friendly, trustworthy
Loretta E. Waipahu, HI	Friendly, trustworthy & very reliable. They will right anything that goes wrong with your car. Reply: Thanks Mrs. Estrella!!
on 11/12/2021 for an auto repair of their Mazda

	Truly satisfied
Hiro A. Pearl City, HI	We are truly satisfied with all the services we have received. Great workmanship and friendly and helpful staff. Reply: We love you guys! Thanks Mr. Arakaki.
on 11/11/2021 for an emissions test of their Hyundai

	Great communication
Harold O. Aiea, HI	Great communication and service. Thanks Reply: Thanks for bringing in your Camaro to do your annual safety inspection with us. Appreciate it Mr. Okumura!!
on 11/11/2021 for an emissions test of their Chevrolet

	Best auto care
Herb O. Pearl City, HI	For best auto care, go to PCAW Reply: We love to serve you Mr. Ota. Thank you so much.
on 11/11/2021 for an emissions test of their Toyota

	Quality work
Alex R. Aiea, HI	Quality work! Very fast and efficient. Always will bring my vehicles here to get serviced! Reply: Thank you for coming in with your Honda Fit to get your maintenance done. Very grateful to you.
on 11/11/2021 for an auto service of their Honda

	Awesome service
Jolyn G. Aiea, HI	Awesome service every time! Reply: Thanks Jolyn!!
on 11/10/2021 for an auto service of their Chevrolet

	Very good service
Lyn A. Pearl City, HI	VERY GOOD SERVICE. THANK YOU Reply: Thank you for giving us the opportunity to service you & your Chevy Blazer. Much appreciation!!
on 11/8/2021 for an emissions test of their Chevrolet

	Great work
Wayne T. Waipahu, HI	Great work, very professional operation Reply: Thanks Wayne!!
on 11/5/2021 for an emissions test of their Toyota

	The best service
Byron F. Honolulu, HI	The best service I have found 👍🏽 Reply: You are a pleasure Byron!
on 11/1/2021 for an auto service of their Ford

	Absolutely best service
Clandes P. Honolulu, HI	Absolutely best service ever. The crew at Pearl City Auto Werks knew exactly what they are doing and they knew what was wrong with my car. I was worried that the problem was huge but it turns out the crew was able to diagnose the issue and got it taken care of. They are up front, down to earth solid guys. They dont over charge like the dealership. These guys get straight to the problem and fix it. Not only that, i was able to get a loaner to get to work and back to the shop. It was done in a day. These guys are miracle workers. They saved me alot. Im grateful to trust my car with Gene G. and Keoki and crew. They know there stuff really well. I would defenetly recommend Pearl City Auto Werks A++ service. Mahalo Guys you are the best ! 👍🏻🤙 Reply: We are truly pleased that we could help you with your Corolla. Appreciate you Clandes!!
on 10/31/2021 for an auto repair of their Toyota

	Very professional
Remy P. Pearl City, HI	Very professional!! Customer service oriented. Will make sure your vehicle is safe. They will have recommendations that needs to be address..awesome service thank you Reply: Thanks Remy!! We are so happy that we can take care of you & your Mazda.
on 10/26/2021 for an emissions test of their Mazda

	Courteous and Professional
Harold O. Aiea, HI	Courteous and professional staff. Kept was informed of findings with recommendations Reply: Mahalo Harold!!
on 10/26/2021 for an auto service of their Honda

	You folks are the best.
Alfred W. Kapolei, HI	You folks are the best. Very thorough and efficient. Reply: We love taking care of you guys!! Thanks Al & Johnny.
on 10/25/2021 for an auto service of their Honda

	Quality work
Dana Y. Mililani, HI	Quality work for a reasonable price. I don’t feel like I’m being gouged for more work than I need. When repairs or services are recommended, I feel it’s so the job is done right. I’ve been very happy with the service I’ve been given and the care they’ve taken to do the job right the first time. Reply: Your feedback is much appreciated!! Thanks Dana.
on 10/24/2021 for an auto repair of their Acura

	Highly recommend
Gail Y. Aiea, HI	I would highly recommend PCAW. Reply: Thanks Gail!!
on 10/21/2021 for an auto repair of their Nissan

	Awesomeness
Oneil L. Ewa Beach, HI	Awesomeness indeed. Bless Reply: Awesomeness back to you Oneil!!
on 10/21/2021 for an auto service of their Honda

	Great Service
Bradley R. Kapolei, HI	Great. Good repair and fast. They new I was without transportation and hanging around so they knocked it out quick. Definitely would go back Reply: Yay!! Happy we could turn it around quickly for you Bradley.
on 10/20/2021 for an auto repair of their Toyota

	Great service
Jalen M. Aiea, HI	Great service Reply: Mahalo Jalen!!
on 10/20/2021 for an emissions test of their Ford

	Great service
Jerome R. Ewa Beach, HI	Great Service! Reply: Thank you Jerome for visiting us again!!
on 10/20/2021 for an auto repair of their Acura

	Recommend
Eddie U. Mililani, HI	VERY PLEASED I ALWAYS RECOMMEND PAW TO MY FREINDS. KEEP UP THE GOOD WORKS. ******* SEVEN STARS. EDDIE UNCIANO Reply: Thanks Eddie!! Appreciate it.
on 10/19/2021 for an emissions test of their Honda

	Good Service
Amy P. Pearl City, HI	It was quick and staff are kind Good service Reply: Thank you Amy for giving us the opportunity to serve you & your Hyundai Accent.
on 10/18/2021 for an emissions test of their Hyundai

	Quality Work
Lawrence O. Pearl City, HI	The recent experience I had with Pearl City Auto Works (PCAW) was great. Well, it is always Great. Jan, the person who does all the scheduling and billing was very good as always. She got me an appointment day and time that fit my schedule. Jan even got me the type of loaner I wanted. Great Customer Service. Troy, the Technician, did a great job. I had four problems and he finished fixing my car in a day. I have never brought my car back because it was not fixed correctly. Quality work always. Keoki makes sure all phases of your services are run efficiently. He even helps me find someone who can fix a car problem that they do not service - body and paint work, flat tire, etc. Keoki will also inform you of a car problem that you have that can wait to be fixed. He will tell you when and if to correct the problem. This time I was quoted a cost before the work started and when I went to pay, Keoki told me the cost was $1,420 less. Treats customers as family, honesty, and customer experience is A+. Keoki goes the extra mile for you To me, and I think for may others, when we look for some one to service us, we want quality work, be treated well, good price, and honesty. PCAW is this place when comes to car repairs. I feel this is because the owner, Erin, requires all her employees to treat all of us as Queens and Kings, and as a family member. . . Reply: We love you Mr. Okimoto!!
on 10/16/2021 for an auto repair of their Toyota

	The greatest
Jeffrey B. Waipahu, HI	You folks are the greatest. I am ever so grateful and thank full for all the hard work that the gentlemen who was working on my van did for me to get me back on the road. I feel very lucky and Blessed by God to have you. Mahalo Jeff!! Reply: We are lucky to be able to take care of you Mr. Blackwell!! Such a pleasure.
on 10/16/2021 for an auto service of their GMC

	Great Service
Henry R. Aiea, HI	Great service & provided status of work. Reply: Mahalo Mr. Rinnert!
on 10/15/2021 for an emissions test of their Lexus

	Awesome Service
Belden K. Kapolei, HI	Always awesome customer service, They listen to your problems with my car. Much much mahalo always to the TEAM!!!!!! Reply: You are very welcome Belden. We send you thanks from us as well!!
on 10/15/2021 for an emissions test of their Toyota

	Very Professional
Grant T. Waianae, HI	Very professional, good listeners & mechanics at Pearl City Auto Works. Reply: Thank you Grant!!
on 10/14/2021 for an auto repair of their Nissan

	The best
Rosalee K. Pearl City, HI	BEST SERVICE EVER WITH PLENTY ALOHA!! THANK YOU!!!!!!! Reply: THANK YOU!!!! Aloha to you too, Rosalee.
on 10/14/2021 for an auto service of their Ford

	Great service
Edwin A. Kapolei, HI	Great service! Reply: Mahalo Edwin!! You take such great care of your Infiniti G35.
on 10/13/2021 for an auto service of their Infiniti

	Thorough
Jerome R. Ewa Beach, HI	Very thorough and will come back again for sure! Reply: Thank you for coming in with your Acura MDX again!!
on 10/12/2021 for an auto repair of their Acura

	The best
Ann M. Pearl City, HI	They are the Best. Always there for your car. I really depend on PC auto. They can do magic on my OLD Cadillac 😆😆. And I do tell my friends. Thank you so much! Reply: So much thanks Ann!! We always appreciate you.
on 10/11/2021 for an emissions test of their Toyota

	Highly Recommend
Ralena A. Ewa Beach, HI	I would highly recommend Pearl City Auto Works to Family and friends. Service was superb and reasonable pricing for repairs. Keoki kept me informed every step of the way. Professionalism with Aloha Spirit was exceptional with everyone I came in contact with. You leave feeling they really genuinely cared about you and your vehicle. Give them a try you won't be disappointed! Ralena Reply: Much appreciated Ralena!! Thank you for giving us the opportunity to serve you & your Cadillac Escalade.
on 10/11/2021 for an auto repair of their Cadillac

	The best
Kathy S. Aiea, HI	Thank you so much. Jen and Keoki are the best. Much mahalo to the mechanics. Reply: We appreciate you always Kathy!!
on 10/11/2021 for an auto repair of their Toyota

	The Best
Kathy M. Mililani, HI	Best service and very reliable! Reply: You are always such a pleasure Kathy!!
on 10/8/2021 for an auto service of their Honda

	Very trustworthy
Glenn K. Kapolei, HI	Very trustworthy Reply: Awesome to hear Glenn! Thanks for bringing in your Jeep to us.
on 10/8/2021 for an emissions test of their Jeep

	The best!
Alfred W. Kapolei, HI	Best service ever Reply: We love you guys!!
on 10/8/2021 for an auto service of their Toyota

	Great Service
Bryan B. Honolulu, HI	Great service and very helpful. They answered questions and were very clear about what can wait and what should be fixed. Reply: Mahalo Bryan!!
on 10/8/2021 for an auto service of their Nissan

	Best Service
Brian S. Aiea, HI	Best service on the island!
on 10/7/2021 for an auto service of their Toyota

	Awesome Service
Rosalee K. Pearl City, HI	Awesome Auto Service with a Personal Touch!! Referred by my son. So Very Happy he Referred me to them!! Reply: Thank you so much Rosalee!! We are so happy that your son was gracious to refer us to you.
on 10/7/2021 for an emissions test of their Lexus

	Professional
Henry R. Aiea, HI	Appreciate the professional service! Thanks. Reply: We always appreciate you, Mr. Rinnert!!
on 10/5/2021 for an emissions test of their Hyundai

	Great Place
Dana Y. Mililani, HI	I have received service from them once before. The work was done quickly and done right. The shop is clean and well maintained, and the prices are reasonable. They gave me a list of things that needed to be addressed immediately, as well as others that could wait. I never felt that they were trying to gouge but rather to keep my vehicle running well and to earn my business in the future. They have. I’ll definitely come back. Reply: Thank you Dana for bringing in your Acura TSX. We appreciate the feedback!!
on 10/5/2021 for an auto repair of their Acura

	Great service
Neal F. Pearl City, HI	Great service Reply: Thanks you Neal!! Always a pleasure to take care of you & your Toyota Sienna.
on 10/4/2021 for an emissions test of their Toyota

	Excellent
Creim A. Waipahu, HI	Excellent service Reply: Mahalo Creim for letting us care for you & your Nissan Titan!!
on 10/3/2021 for an auto repair of their Nissan

	Friendly
Cheryl G. Honolulu, HI	Everyone there is so helpful and friendly! I feel like they do a thorough job when working on my vehicle. Reply: Thanks so much Cheryl!! We are grateful that we can help you with your Toyota Rav4 with it's maintenance.
on 10/2/2021 for an emissions test of their Toyota

	Great Team
Leighton K. Aiea, HI	Great tram that took care of my Jeep with great speedy service at reasonable prices. Highly recommend!! Reply: Thanks Leighton for bringing your Jeep in to us!!
on 10/1/2021 for an auto repair of their Jeep

	Pleased
Barbara H. Aiea, HI	On time, great price, problem quickly fixed. I'm very pleased overall. Reply: Mahalo Barbara!! We are glad that we could fix the issue on your Mazda 6 headlight.
on 10/1/2021 for an auto repair of their Mazda

	Recommend
Myron S. Aiea, HI	Go experience for yourself. Excellent service, quality work. You won't be disappointed. Reply: Thank you so much Myron for the kind words!! We are pleased to take care of you & your Toyota Tundra.
on 9/30/2021 for an auto repair of their Toyota

	Great Care and Service
Elliot C. Mililani, HI	I am a regular customer of PCAW and proud of it. Their service is honest and reliable. They have the cleanest shop around. If their floors are clean could you imagine how they would take care of your vehicle? Keep up the good work! Reply: We are always pleased to serve you Elliot. Thanks for the awesome review!!
on 9/27/2021 for an emissions test of their Scion

	Honest
Nate L. Waipahu, HI	Appreciate open honesty Communicates real time information Personal and professional Mahalo Return customer for sure Reply: Thanks Nate for giving us the opportunity to service your Chevy Silverado with it's AC system. Much appreciated!!
on 9/27/2021 for an emissions test of their Chevrolet

	Awesome Service
Tom C. Honolulu, HI	Awesome service from check-in to check-out. The receptionists are welcoming and pleasant and will answer your questions to your satisfaction. Repairs are thorough with documentation of recommended repairs with pictures of their findings so you can decide to have it repaired. The waiting room is nice, comfortable and clean. The major difference with other repair shops is that they won't pressure you in repairs that are not necessary. I highly recommend Pearl City Auto Works and I do recommend them on FaceBook whenever someone want a their vehicle repaired. And lastly they do offer loaner cars (upon availability) but have to request ahead of time. Reply: Super awesome to hear this, Tom!! Thanks for bringing in your Hyundai Tucson to us.
on 9/26/2021 for an emissions test of their Hyundai

	Satisfied
Roger B. Aiea, HI	Satisfied the work that they have done, they are friendly. Reply: Mahalo Roger!! We a happy to have met you & service your Dodge truck.
on 9/24/2021 for an emissions test of their Dodge

	BEST SERVICE
Dale/noreen B. Mililani, HI	BEST SERVICE EVER Reply: Mahalo Dale!!
on 9/24/2021 for an auto repair of their Toyota

	The Best
Dwayne F. Kapolei, HI	The Best five***** Thank you Reply: Thank you so very much Dwayne!! We are blessed to have serviced you & your Chrysler 300.
on 9/21/2021 for an auto repair of their Chrysler

	Very Satisfied
Myron S. Aiea, HI	The inspection report is really beneficial. Very satisfied with the service. Definitely five star rating!!! Reply: Always a pleasure Myron!!
on 9/20/2021 for an auto repair of their Toyota

	Excellent Service
Depart Of Hawaiian H. Kapolei, HI	Excellent service and quality work! Reply: Thanks Guys!! We appreciate you.
on 9/20/2021 for an auto repair of their Ford

	Recommend
Darren S. Mililani, HI	Great every time!! I have recommended to all of my friends and family. Reply: We are grateful to you Darren. Thanks again!
on 9/19/2021 for an auto repair of their Honda

	Friendly
Ginny S. Aiea, HI	Pearl City Auto Works is accommodating and offers friendly service. They try to fit your car service into their schedule the best they can. Keoki is very helpful and patient and answers all questions. Reply: Thanks Mrs. Shibata for bringing your Lexus in to us!! We are always pleased to help you.
on 9/18/2021 for an emissions test of their Lexus

	Honest
Joanne L. Pearl City, HI	Friendly, professional and honest. Their estimated time was accurate, which is really great and they were very thorough. I would definitely recommend them. Reply: Thank you Joanne!! We appreciate you giving us the opportunity to serve you & your Toyota Matrix.
on 9/16/2021 for an auto service of their Toyota

	Recommend
Betty A. Aiea, HI	Go and see keoni he's a hard working guy.he'll fix you up right. Reply: Mahalo Betty!!
on 9/15/2021 for an auto repair of their Honda

	Recommend
Rosalee K. Pearl City, HI	Definitely would recommend 👌!! Excellent work, Great Customer Service with a Personal touch and They will provide a car to use while your vehicle is being fix/worked on, if needed. Prices are Great too!! I was recommend to this shop by my son, so very happy he did!!!! Reply: Thank you Rosalee!! We are glad to work with you & your Ford Fusion.
on 9/14/2021 for an emissions test of their Ford

	Great Service
Lawrence O. Pearl City, HI	The staff at Pearl City Auto Works (PCAW) is great. The person that does the billing is very knowledgeable about cars too. My car was finished at the time they said it would be. PCAW always do quality work and this is why my 26 year old car is running great. Reply: We always love working with you Mr. Okimoto!! You keep your Toyota Camry in tip top shape. Appreciate it!!
on 9/14/2021 for an auto service of their Toyota

	Friendly
Dean U. Pearl City, HI	They’re good at fixing the problems and getting your car back to you ASAP. The people there are very friendly Reply: Always a pleasure Dean!!
on 9/14/2021 for an emissions test of their Toyota

	EXCELLENT
Ralph H. Pearl City, HI	EXCELLENT SERVICE Reply: You are excellent as well, Mr. Horii!!
on 9/13/2021 for an auto service of their Honda

	Great Service
Moc H. Aiea, HI	Corolla runs like a champ. Peace of mind for my son's first car. Thanks everyone at Pearl City Auto Works! Reply: Thanks Chad!! We want to keep your son's Toyota Corolla to be safe for him to drive & have great experiences.
on 9/13/2021 for an auto repair of their Toyota

	Highly Recommend
Kerri S. Kapolei, HI	Been here twice, great job both times. Staff was very patient and helpful when it came to explaining things, and helped me decide what was most important to do now and what could wait. Highly recommended!! Reply: Thank you Kerri for coming in twice with your Honda Civic!! We are glad we could help on your car repairs.
on 9/11/2021 for an emissions test of their Honda

	Excellent
Sanford Y. Aiea, HI	Excellent work and friendly service Reply: Mahalo Sanford!!
on 9/10/2021 for an emissions test of their Lexus

	Great service
Loretta K. Aiea, HI	Great service Reply: Always nice to see you!!
on 9/10/2021 for an emissions test of their Honda

	Trustworthy
Douglas A. Pearl City, HI	Staff were friendly and helpful. I was pleasantly surprised at how quick my oil change and safety check was. I thought I would have to wait a few hours, but everything was done in less than an hour. And to top it off the report on the status of my car after the safety check was extremely thorough. My car needs a lot of work done, but I trust Pearl City Auto Works to do the job (or jobs in my case) right. I have found the perfect place for my car to be serviced. Reply: Awesome!! We are pleased that you brought your Toyota Highlander in for it's maintenance. Thanks Douglas!!
on 9/8/2021 for an emissions test of their Toyota

	Professional
Wayne T. Waipahu, HI	Very efficient and professional. Reply: Mahalo Wayne!! Thanks for bringing your Toyota Venza in for the AC repairs.
on 9/8/2021 for an auto repair of their Toyota

	Very Satisfied
Louise K. Pearl City, HI	I was very satisfied and staff were very helpful and courteous. I would recommend to my family and friends your company for car problems repair. Reply: Thank you Louise!!
on 9/8/2021 for an auto repair of their Toyota

	Best device
Wayne K. Kapolei, HI	Best device anywhere Reply: Yay to you Wayne. You are always a pleasure.
on 9/8/2021 for an auto repair of their Toyota

	Great Service
Jessica A. Wahiawa, HI	Great service, notifications, detailed service report with pictures. Reply: Thank you coming in Jessica!!
on 9/8/2021 for an auto repair of their Jeep

	Great Service
Fern M. Kailua, HI	There great fast and get you and your car back on the road with a smile Reply: We always appreciate you Fern!!
on 9/7/2021 for an auto repair of their Honda

	Excellent
Lisa S. Pearl City, HI	About 6 years ago I was referred to Pearl City Auto Works by an insurance company. PCAW's is excellent at what they do. Keoki is an Exceptional Manager and I appreciate the work they do. They are also very fair with the pricing. Reply: Thank you Lisa for you review. We are always striving to give you the best experience.
on 9/7/2021 for an auto repair of their Toyota

	Very happy
Melvin F. Mililani, HI	This is the first time having my SUV service here and I'm very happy and satisfied with there work performance and knowledge of the problem, I will definitely have Pearlcity Auto Works service my SUV from now on and let friends know of their work, thank you, Mel Flores Reply: We are so appreciative that we got the opportunity to serve you & your Trailblazer. Thanks Melvin!!
on 9/7/2021 for an auto service of their Chevrolet

	Highly Recommend
Kevin B. Aiea, HI	Fast, thorough, honest, and reasonable! Highly recommended if you just bought a used car: I asked them to assess possible oil leak, they did that, and checked 46 other items telling exactly where I stand, what needs fixin', what can wait, what's fine and good, all with photos and all organized in a customized web page showing your results, and they had loaners too. Can only say "outstanding". Reply: Awesome to hear that we did our job with you & your Lexus. Mahalo Kevin!!
on 9/5/2021 for an auto repair of their Lexus

	The Best
Kevin N. Pearl City, HI	Best service ever! Friendly staff Reply: We love you Kev!!
on 9/3/2021 for an auto repair of their Infiniti

	Excellent
Kelly G. Mililani, HI	The service was excellent. Reply: Thanks so much Kelly!!
on 9/3/2021 for an auto service of their Lexus

	Reliable
Mel K. Mililani, HI	They are truly concerned about your car running right. Very easy to work with. Reply: Yay!! We are truly happy that you feel that way about us. Thanks Mel.
on 9/3/2021 for an emissions test of their Lexus

	Very Friendly
Nora M. Pearl City, HI	Very friendly and helpful staff! Reply: Thank you Mrs. Muramoto!!
on 9/3/2021 for an emissions test of their Lexus

	Very good
Helen S. Aiea, HI	Very good, friendly Reply: Thanks for coming back Mrs. Sakai. We definitely appreciate it.
on 9/2/2021 for an auto repair of their Toyota

	Great Service
Clifford N. Mililani, HI	Great service every time I take my truck there. Always keeps me informed about what is being done and service done timely. Definitely would recommend Pearl City Auto Works to service and repair you vehicle. Reply: Much mahalos Clifford. We appreciate you trusting us with your truck.
on 8/30/2021 for an auto repair of their Toyota

	Excellent
Ralph H. Pearl City, HI	IF YOU ARE SEARCHING FOR EXCELLENCE YOU WILL FIND IT AT PEARL CITY AUTO WORKS Reply: Thanks Mr. Horii!! You are a gem.
on 8/30/2021 for an auto repair of their Lexus

	Recommend
Juliette V. Aiea	Experts in field; even for an aged auto. Quality of service are excellent, and owner, lead mechanic, and office manager, are always pleasant and courteous. Would recommend Your shop for auto needs to relatives and friends. Reply: Always a pleasure to serve you Juliette.
on 8/30/2021 for an emissions test of their Pontiac

	Excellent Service
Bill K. Mililani, HI	Excellent service, honest and 5 star workman ship. Reply: We love you Mr. Kau!!
on 8/26/2021 for an auto service of their Honda

	Great service
Wayne I. Waipahu, HI	Great service Reply: Thanks Wayne!!
on 8/25/2021 for an emissions test of their Pontiac

	Highly Recommend
Bryan B. Honolulu, HI	Highly recommend them for auto repairs. Very good service and great follow up. Reply: Much Mahalos Bryan!!
on 8/25/2021 for an auto service of their Nissan

	The best
Tory M. Pearl City, HI	Pearl City Auto Works quality of work AND customer service is hands down the best on the island!!!! I hate having to go there because that means car problem or service, BUT!!! I am glad that I CAN go there because it is always such an amazing experience! The staff are friendly, knowledgeable, and informative! And the work they do is spectacular! And they get it done quick and on time! Reply: Thanks for giving us the opportunity to give you a great experience, even though it's for car trouble. Mahalo Tory!!
on 8/25/2021 for an auto service of their Chevrolet

	Honest
Michael P. Aiea	There is no better auto repair shop! So honest, friendly and professional, the entire staff really cares for the automobiles they are working on. All the cars that we have taken there run smoothly for a very long time. Reply: We so very appreciative of you guys!! Thank you for trusting us all these years.
on 6/27/2021 for an auto repair of their Acura

	The best
Kenneth A. Aiea	Absolute best Auto Shop on island! Super down to earth genuine people! Very knowledgeable and reliable! Saved me THOUSANDS of dollars that others quoted me for a repair on my vechile! Reply: AWESOME!! We are so grateful that we could provide you with saving your pocket. Much mahalo from our crew!
on 6/26/2021 for an auto repair of their Toyota

	Best Service
Gerardo Y. Aiea	Best service ever cause it was really fast finding out the problem of your car! Reply: Thanks Gerardo!! We are very pleased to have the pleasure meeting you & your truck.
on 6/24/2021 for an auto repair of their Nissan

	Great Service
Lance N. Aiea	The team at the front desk, Keoki, Jenn and Erin the owner are the best. Great service, fair pricing, quality work. I’ll be back!! Reply: Mahalo Lance!! We appreciate your patience. You are always a pleasure.
on 6/24/2021 for an auto repair of their Chevrolet

	Reliable
Hiro A. Aiea	Quality of work and customer has never been questionable for the many years we've been with PCAW. Reply: Mahalo Mr. Arakaki! You've been such a gem to work with all these years.
on 6/18/2021 for an auto service of their Hyundai

	Efficient
Gail K. Aiea	Very efficient and accommodating. Reply: Thank you Gail for your visit to us. Appreciate it greatly!!
on 6/17/2021 for an auto repair of their Honda

	The Best
Michael Y. Aiea	Best shop to use . . . honest, organized, quick appointments, quick repairs, done correctly, best price/costs as compared with Servco. Consistently excellent. Reply: AWESOME to hear Mr. Yusi!! Thank you for the great opportunities to service you & your vehicle.
on 6/16/2021 for an auto repair of their Toyota

	Great place
Randall C. Aiea	Great place for maintenance and repairs. Reply: Thanks Randall!!
on 6/15/2021 for an auto service of their Toyota

	Great Work
Moc H. Aiea	Great quality of work and the pricing was very competitive. Absolutely the best place to get your car repaired at. Thank you everyone. Reply: Thanks Chad. We appreciate you!!
on 6/15/2021 for an auto repair of their Toyota

	Very Well Done
Martin M. Aiea	808 Mahalo for servicing my car on time service. Very well done. Reply: Thanks Martin.
on 6/13/2021 for an auto repair of their Toyota

	Very Happy
Jacob B. Aiea	Very happy with quality of work thus far. Good communication and great with keeping updated with repairs via email PDF. Helps with peace of mind. Mahalo pearl city auto work crew for taking great care of my investment. Reply: So awesome to hear that we could do our job with you, Jacob!!
on 6/11/2021 for an auto repair of their RAM

	Awesome Work
Mel K. Aiea	Awesome work and very professional. Reply: Thanks Mel!!
on 6/11/2021 for an auto repair of their Lexus

	Great service
Dudley K. Aiea	Great service! Very trustworthy! Reply: Awesome to hear!! Thanks Dudley.
on 6/10/2021 for an auto repair of their Toyota

	Friendly and Reliable
Ginny S. Aiea	Friendly service and reliable. Reply: Mahalo Mrs. Shibata!! Always a pleasure.
on 6/9/2021 for an auto service of their Lexus

	Very Satisfied
Tim C. Aiea	Very satisfied thank you choo Reply: Thanks for visiting us with your Hyundai Mr. Choo.
on 6/7/2021 for an auto service of their Hyundai

	Knowledgeable
Zheng L. Aiea	Nice place, considerate and knowledgeable people , reasonable price. Reply: Mahalo Zheng!
on 6/5/2021 for an auto repair of their Nissan

	Awesome
Terry L. Aiea	They took care of my need in a timely manner, EZ to make an appointment answers all my questions, polite. I like how I’m treated whenI bring my car in. They are Awesome and do a great job. Reply: Thank you for your kind words Terry. We are happy to treat you as best as we can.
on 6/5/2021 for an auto repair of their Kia

	Great Service
Nicholas Y. Aiea	What a great team keep up the great Work well done thank you very much. N.y.I don’t have truck anymore Reply: Thanks Nic! You always fun to see.
on 6/5/2021 for an auto repair of their Ford

	Excellent Service
Diane M. Aiea	I overheard a customer say he would rather bring his new truck in to have it serviced at Pearl City Auto than Servco. Wow. That tells you alot about trust and excellent service they do for their customers! I totally agree, I've been a satisfied customer over 10 years. The autovitals is especially helpful to keep track of the health of your vehicle! Mahalo to staff at Pearl City Auto Works! Reply: Wow!! Much appreciated that we can do our job to service great people like you.
on 6/2/2021 for an auto repair of their Toyota

	Very Honest
Carolyn H. Aiea	mechanic was very honest and explained things well , definitely will be returning. Thank you !! Reply: Thanks Carolyn. Looking forward to seeing you in the future.
on 5/28/2021 for an auto repair of their Toyota

	Great Service
Lisa K. Aiea	Service was great, very efficient! Will recommend friends and family! Thank you Reply: Mahalo Lisa. Appreciate the referrals definitely.
on 5/28/2021 for an auto repair of their Lexus

	Great Service
Nicholas Y. Aiea	Great services what a team glad someone told me about this shop I am glad I found this shop you guys make life easy Ei don’t have the F150 anymore its gone Nicky thank u you very much for all that u do ii hope u guys and gals en joy t he cake
on 5/27/2021 for an auto service of their Ford

	Exceptional
Ashley N. Aiea	Thank you so much for your exceptional customer service and fixing my car at the last minute. I will recommend Pearl City Autoworks to everyone!
on 5/26/2021 for an auto repair of their Honda

	Very Informative
Guy G. Aiea	Very informative on current work and future work needed with pictures. Best loaners too. Very open to questions and very honest. Found using online and very hard to find a business with 5 star reviews on all. Shop very clean too and workers which shows pride in workmanship
on 5/25/2021 for an auto repair of their Toyota

	Best Service
Mona B. Aiea	Very prompt, professional service! As always the best service!
on 5/25/2021 for an auto repair of their Mazda

	Awesome
Art H. Aiea	They always do great work! Keoki and his Team are AWESOME! :)
on 5/24/2021 for an auto repair of their Acura

	Efficient
Michele O. Aiea	Took my car in for a safety check and it was done in no time. Very fast, efficient service! The staff there are very friendly and welcoming! Thank you Pearl City Auto Works!
on 5/23/2021 for an auto repair of their Honda

	Very Professional
Mel K. Aiea	Very professional and detailed. They resolved my stalling problem which another shop could not fix. They got best price on a part from Kentucky vs Japan. Got a loaner car. Keoki is awesome and even showed me the bad parts.
on 5/21/2021 for an auto repair of their Lexus

	Excellent Service
Neal F. Aiea	Excellent service and customer friendly.
on 5/21/2021 for an auto service of their Toyota

	Recommend
Marla Y. Aiea	I would definitely recommend them .I was totally satisfied with their customer service,very pleasant when you walk in the door,they answered all my questions, which made me feel confident that they would take great care of my truck.
on 5/20/2021 for an auto repair of their Toyota

	The Best!
Dean V. Aiea	They have the best TEAM of WORKERS that does EXCELLENT WORK.
on 5/19/2021 for an auto repair of their Toyota

	Very Satisfied
Roberto V. Aiea	I was very satisfied with the work done to my 06 Pathfinder I was treated with respect and courtesy. They are very knowledgeable and helpful in making decisions for repair. They accommodated the repairs in my unfortunate tight schedule I appreciate there work and plan to use them in the future. Truly Roberto valentin Perez
on 5/18/2021 for an auto repair of their Nissan

	Great Service
Laura B. Aiea	Great service, great prices, great people! The only place we trust to take our car to. Highly recommend.
on 5/17/2021 for an auto service of their Mazda

	Satisfied
Allen F. Aiea	Thank you for the fast turn around.
on 5/12/2021 for an auto service of their Hyundai

	Amazing
Kenneth A. Aiea	Customer Service is Amazing. They make it very easy to access information and contact them. They where very flexible to their normal hours to deconflict with my work schedule and made it very easy to have a loner car available for me while my Jeep was in the shop. Would 10/10 recommend to anyone for all auto related matters. They will absolutely be seeing me in the future for all my auto services.
on 5/11/2021 for an auto repair of their Jeep

	Great Work
Nicholas Y. Aiea	They do great work and have. Great prices too
on 5/11/2021 for an auto repair of their Ford

	Best Shop Ever
Ann M. Aiea	Best shop ever - everything and everybody. I will definitely come back. Also Best loaner Cars ******
on 5/10/2021 for an auto service of their Toyota

	Great Service
Diana O. Aiea	GGreat service, friendly people. Thank you so much
on 5/10/2021 for an auto service of their Honda

	The best
Herbert N. Aiea	Best and outstanding service.
on 5/10/2021 for an auto repair of their Toyota

	The best
Maurice M. Aiea	I drive from Honolulu out to see these people because they have earned my trust, time and again.
on 5/10/2021 for an auto service of their RAM

	Trustworthy
Alex M. Aiea	I feel that I can really trust the people here, and I feel confident in the reliability of my car!
on 5/10/2021 for an auto repair of their Nissan

	Recommend
Mike F. Aiea	They came highly recommended and have always delivered.
on 5/10/2021 for an auto repair of their Volvo

	Great Service
Gary M. Aiea	Great service on our 05 Lexus RX 330. Suspension repairs and timing belt change and the wheel alignments was done. The car is running great! We will keep it for awhile before getting a newer car now. Thank you Erin! The best to the mechanics and Keoki who helped me from the beginning!
on 5/7/2021 for an auto repair of their Lexus

	Exceptional People
Lawrence O. Aiea	Kdoki, the Manager, takes care all your needs including a car loaner if needed and schedules your car in as quickly as possible. At the end of the repair Keoki updates me what they did and if there are any other possible problems. The office lady greets you like an old friend, is very efficient and all customer's needs are addressed . Pearl City Auto Woks (PCAW) always do Quality Work! Their car mechanics are very experience and I have never had to return because what they fix was not done correctly. Erin, the owner, makes sure her associates delivers quality work, treats customers as family and gives us 100% Aloha. PCAW is the reason I still feel safe driving my 26 years old car. One day I will buy another automobile but not because my car broke down in a major way. Pearl City Auto Works will never make that happen.
on 5/5/2021 for an auto service of their Toyota

	Excellent
Justin S. Aiea	Excellent! Super fast and efficient
on 5/5/2021 for an auto repair of their Pontiac

	Best Service Ever
Leilani De G. Aiea	Their service exceeded my expectations, best service ever. I highly recommend!
on 5/5/2021 for an auto repair of their Honda

	Amazing
Papa Lola Seluli J. Aiea	Amazing amazing amazing 🤙🤙🤙🤙🤙🤙
on 4/26/2021 for an auto repair of their Toyota

	Recommend
Keoni Y. Aiea	My friend referred me to them because, I needed to have major work done on my truck and I didn’t know where to go. When the dud a diagnosis on what thought was the problem, it turned out to be completely wrong compared to another shop. They were honest and did a great job. I will definitely go back and refer others to them!
on 4/26/2021 for an auto repair of their Toyota

	Awesome
Tom C. Aiea	Awesome and timely service
on 4/24/2021 for an auto service of their Hyundai

	Great Job
Shannon T. Aiea	Great job with great people 🤙🤙🤙
on 4/23/2021 for an auto repair of their RAM

	Great work
Jessenia G. Aiea	Great work! Awesome customer service!
on 4/23/2021 for an auto repair of their Chrysler

	Trusted Workmanship
Doreen R. Aiea	Trusted workmanship and good customer relations. Highly recommend!
on 4/22/2021 for an auto repair of their Cadillac

	Best Service
Larry T. Aiea	Best service ever: Very timely and thorough! Don't have to go anywhere else to take care of my servicing and repairs.
on 4/21/2021 for an auto service of their Toyota

	Top Notch
Lawrence P. Aiea	Customer service is top notch! Only place I take my vehicle when major work needed for my 2010 Honda Odyssey! The work is also great! Any issues with the work they are willing to make it right!
on 4/21/2021 for an auto service of their Honda

	Great
Bethany C. Aiea	I had a very great experience. Staff was very helpful and informative. They even went the extra mile to stay after closing to help me with my safety check. Would recommend to friends.
on 4/20/2021 for an auto repair of their Toyota

	Amazing
Bill I. Aiea	This place is not one of the normal auto repair places This place took care of me when I need help they fix my truck I’ve had no issues they’re amazing staff and they work well to make sure you get the service you deserve I will be returning back to them with all my vehicles they are my new mechanics
on 4/19/2021 for an auto repair of their Dodge

	Recommend
Richard M C. Aiea	You and your car will love it. Go there! Reply: Thank you Mr. Chanslor! We will always take care of you guys.
on 4/17/2021 for an auto service of their Acura

	Professional
Richard M C. Aiea	Courteous, professional. Really care about me and my car. Reply: Thank you Mr. Chanslor!!
on 4/14/2021 for an auto repair of their Acura

	Great Service
Kristin K. Aiea	Great service and wonderful communication. Reply: Great to hear Kristin!
on 4/14/2021 for an auto repair of their Subaru

	Honest
Jamie T. Aiea	Extremely honest and helpful. Reply: We are so glad that you feel that we treated you in this way. We strive for that, so it's so wonderful to know that we are doing our job. Mahalo Jamie!
on 4/13/2021 for an auto repair of their Subaru

	Great Experience
Joao O. Aiea	Great experience thanks for taking care of my car Reply: Great experience with you as well, Joao!
on 4/11/2021 for an auto service of their Volkswagen

	Recommend
Ryan C. Aiea	They answered every questions I had. They didn't try to sell me something I didn't need. Told me the diagnosis, also sent the diagnosis to my cellphone and email, and what needed to be done along with my options. Overall, my experience with them is very honest and straightforward. I would recommend their services. Reply: Thanks Ryan.
on 4/10/2021 for an auto repair of their Toyota

	Helpful
Derek M. Aiea	Helpful and they take care of their customers. Reply: Mahalo Derek!!
on 4/7/2021 for an auto repair of their Mazda

	Highly Recommend
Steven H. Aiea	I was blown away. very friendly and up front. I like how its detailed about work needing attention and work that can wait. I would highly recommand this shop to my friends. Mahalo Reply: Wow! Thanks for the kind words. We appreciate you coming in, Steven!!
on 4/6/2021 for an auto repair of their Chevrolet

	Easy Service
Tyelynn G. Aiea	Quick fast and easy service! Thank you for servicing my vehicle for the last 3 years. It has been a pleasure working with you all! Reply: Pleasure is all ours!! Thank you for bringing you car in all these years! Look forward to seeing you in the future.
on 4/3/2021 for an emissions test of their Mazda

	Awesome Service
Koa H. Aiea	Awesome service!!!! I would recommend them to everyone. Reply: Mahalo Koa!!
on 4/3/2021 for an auto repair of their Nissan

	Very Pleased
Richard M C. Aiea	Very pleased with the quick response and efficient service to get my old car back on the road. Couldn't ask for better service!!
on 3/31/2021 for an auto repair of their Acura

	Good quality
Adrian L. Aiea	i feel the quality of work is good and i like to bring my car to your shop. however, my wife is very particular with her car and she was very disappointed with the condition of her car when picking it up. she said she didn't want to go back to your repair shop again. she said her seat cover was off the seat, the a/c was on full blast, and when she turned the radio on stations were changed and were set to different stations she didn't like. she had to spend time re-setting them. please bring this issue up with your mechanics. thank you. Reply: Thank you Mr. Lau for bringing this to my attention. This is absolutely unacceptable to me. I will definitely address this with the team so we can better our service. I am truly sorry for this mishap & apologize deeply to your wife. Thank you very much for the insight.
on 3/28/2021 for an auto repair of their Toyota

	Unbeatable
Shelby G. Aiea	The service and quality of work is unbeatable! I've been with PCAW for over 25 years! Easy to make an appt.and everyone is friendly! They are very knowledgable on all makes of cars. They can tell you exactly what's going on with your car. Service is timely. As for quality of their work, there is no doubt they're the best! My cars run solid because of PCAW! I trust they are taking good care of me and my family!
on 3/26/2021 for an emissions test of their Toyota

	Outstanding
Gailyn K. Aiea	Outstanding work ethics. Reliable and willing to accommodate customer requirements. Excellent customer service at all levels. 👍
on 3/25/2021 for an auto repair of their Toyota

	The Best
Lance N. Aiea	PCAW is the best! Their 'Work Order, Inspection Report' was very impressive. Detailed and thorough. The report showed what other repairs were necessary or not as immediate. That was a big help to me. Manager Keoki's constant communication with updates and status was refreshing and highly appreciated. Because my truck is old, they had to do some work arounds that showed their skill and knowledge. I'll be back. Kudos to their mechanics and customer service!!
on 3/24/2021 for an auto repair of their Chevrolet

	Knowledgeable
Brian C. Aiea	Their knowledgeable and appears to be fair in pricing cost.
on 3/24/2021 for an auto repair of their Toyota

	Recommended
Mike A. Aiea	KEOKI IS THE BEST
on 3/22/2021 for an auto service of their Chevrolet

	Excellent Work
Virginia H. Aiea	I'd say Pearl City Auto Works does excellent work. Customer service is outstanding!!!!! Would also add that prices are reasonable.
on 3/18/2021 for an auto repair of their Honda

	Good service
Delbert T. Aiea	Thank for giving me good service and very thorough check on our car.
on 3/18/2021 for an auto repair of their Nissan

	Trustworthy
Herbert N. Aiea	People you can trust that will try to give you an honest opinion to auto repairs. They will help you to determine if repairs are warranted before unneeded costly repairs are done. I’ll continue to have my automobile serviced there. They are very trust worthy, courteous and dependable .
on 3/17/2021 for an auto repair of their Toyota

	Great customer service
Kyle K. Aiea	Great customer service. Fair prices.
on 3/13/2021 for an emissions test of their Ford

	Courteous and prompt
Junko Y. Aiea	Courteous and prompt service!
on 3/12/2021 for an emissions test of their Toyota

	Great Service
Traylin G. Aiea	Great service, very patient and understanding of situation. Willing to try everything to help you and make you feel better about your situation.
on 3/10/2021 for an auto repair of their Kia

	Knowledgeable
Aaron A. Aiea	Very thorough, highly knowledgeable, clean, courteous and professional. Goes above and beyond, should be the standard in all auto repair shops. I highly recommend them!
on 3/9/2021 for an auto repair of their Toyota

	Great Service
Michael P. Aiea	I always feel that my car runs smoother after picking it up from PCAW! Erin & staff are always polite, informative, professional & the technicians just get it right. Mahalo all!
on 3/7/2021 for an auto service of their Acura

	Very Professional
Darren T. Aiea	Very professional and courteous. Very satisfied with the quality and timeliness of service. I would highly recommend this business as this place would be my first choice if my car needs service.
on 3/5/2021 for an emissions test of their Toyota

	Satisfied
Arnold O. Aiea	We are always satisfied with the quality service given to us. If anyone asks, yes I would recommend your company.
on 3/4/2021 for an auto service of their Toyota

	Recommend
Craftsway Aiea	Bring it!
on 3/1/2021 for an auto repair of their Ford

	Awesome place
Seth L. Aiea	Great service! Awesome people!
on 3/1/2021 for an auto repair of their Dodge

	Outstanding service
Kevin N. Aiea	I would tell them that auto works provides outstanding service and their work is great quality.
on 2/26/2021 for an auto repair of their Jeep

	Best mechanics
Barry S. Aiea	Erin and Keoki and their mechanics are the best on the island. We take all our cars to them. Toyota, Nissan, and BMW for routine maintenance and for unexpected issues. If you need service on your Tundra, Sequoia, or 7 series BMW, this is the shop to go to. 5 stars.
on 2/24/2021 for an auto repair of their Toyota

	Detailed service
Kyle W. Aiea	The entire experience went very smoothly. From scheduling an appointment, phone confirmation, drop off and pick up everything went as promised Repair work done on time and all is good. Also like the detailed inspection report they provided. It’s been years since I’ve visited, but will return for future repairs. Thanks!
on 2/23/2021 for an auto repair of their Toyota

	Trustworthy
Debbie S. Aiea	Pearl City Autoworks will restore your faith and trust in auto repair shops and mechanics. A picture of the mechanic and his/her name are included in the car inspection report and includes pictures of the car going through various checks. So that instills a lot of trust and confidence to the customer. We'll definitely bring our cats back.
on 2/23/2021 for an auto repair of their Toyota

	Best customer service
Cory H. Aiea	Best customer service and service.
on 2/23/2021 for an auto repair of their Volkswagen

	Highly recommend
Barbara B. Aiea	Look for years now we have been very satisfy for your service of our cars as well as how friendly your service to us as customers. That why we keep coming back.💪😊👍. Sorry I didn’t answer your question. Yes we would tell people, go there and no other place because they are courtois and above all they would never chit you. It’s definitely worth the drive.
on 2/22/2021 for an auto service of their Subaru

	Great service
Brian S. Aiea	Great service!
on 2/21/2021 for an emissions test of their Toyota

	Efficient
Kelly G. Aiea	Great customer service and very efficient!
on 2/21/2021 for an emissions test of their Lexus

	Very pleased
Theresa Z. Aiea	Best auto company service ever and quality work is excellent. Super pleased
on 2/19/2021 for an auto repair of their Infiniti

	Timely service
Achique C. Aiea	Fast and Convenient
on 2/19/2021 for an emissions test of their Nissan

	Great experience
Benjamin L. Aiea	yes, always had a great experience at PC autoworks.
on 2/18/2021 for an auto repair of their GMC

	Best customer service
Phil Y. Aiea	Best customer service ever. Personal attention; top to bottom complimentary inspection highlighted all areas of potential problems with no pressure for them to do the work. I'll be back!
on 2/18/2021 for an auto repair of their Volkswagen

	Friendly and knowledgeable
Aaron A. Aiea	Really great thorough service! Friendly & knowledgeable staff!!
on 2/17/2021 for an auto repair of their Toyota

	Great mechanics
Nathan P. Aiea	I've dealt with Erin and her father for more than 20 years, and I always trusted them with my vehicles. They're good people, and I know I have good mechanics working on my cars.
on 2/17/2021 for an auto repair of their Lexus

	Very satisfied
Corrine C. Aiea	I was very satisfied with their work!! What I thought would cost me an arm, leg, and the kitchen sink to repair several oil leaks...it didn't! It was reasonable. Also VERY impressed with the full diagnostics of my car and provided me pictures from engine to breaks. Although waited a couple days for parts, this will be my go to for future auto needs.
on 2/17/2021 for an auto repair of their BMW

	Amazing experience
Debbie S. Aiea	Amazing car repair experience. Combined latest technology with attentive customer care. Sent complete inspection report and pictures of my car parts to my phone. Treated my Subie like a patient going in for a medical check up.
on 2/16/2021 for an auto repair of their Subaru

	Exceptional team
Chuckie/rory Central Body & P. Aiea	Exceptional Team! Very friendly staff and detail oriented work performance. 👍
on 2/14/2021 for an auto repair of their Toyota

	Professional and honest
Seana Ah K. Aiea	Always fast, professional, honest, efficient, and friendly.
on 2/13/2021 for an auto service of their Chevrolet

	Very satisfied
Naty G. Aiea	Have used the services there in the 90’s and was always pleased with everything..returning customer after 20 years out of the stat and still very satisfied ..
on 2/12/2021 for an auto service of their Hyundai

	Highly recommend
Delbert T. Aiea	We are very satisfied with the service and the follow up on the update on our car. We would highly recommend your company to our friends and family. Thank you so much for your care and concern.
on 2/12/2021 for an auto repair of their Hummer

	Awesome
David/shannon M. Aiea	Awesome thank you🤙🏼
on 2/12/2021 for an auto repair of their Mazda

	Highly recommend
Shannon K. Aiea	Thank you again pearl city auto works for another fantastic job done! Had a last minute emergency with a dead battery and alternator and a 60k service done. Had to keep rescheduling but they kept with me and made sure I was able to get it done!! Work is always top notch and the best customer service by Keoki & Jenn for making it another great experience and taking care of me mahalos!! PCAW is hands down a 5+ star business!! 🤙🤙😎 would definitely recommend!!
on 2/11/2021 for an auto repair of their Toyota

	Great service
Newton Y. Aiea	Good service
on 2/11/2021 for an auto repair of their Lexus

	Excellent customer service
Carey C. Aiea	Excellent customer service!
on 2/11/2021 for an emissions test of their Honda

	Excellent service
Garrick K. Aiea	As usual you provided excellent service and an informative diagnostic check. The check provided possible future problems that were prevented. Thank you for your service
on 2/10/2021 for an auto service of their Toyota

	Very satisfied
Regina K. Aiea	I am very satisfied with the service received. I will be returning to Pearl City Auto Works for any future problems I may have and for regular service.
on 2/9/2021 for an auto service of their Chevrolet

	Helpful service
Garrick K. Aiea	When there was an emergency Pearl City Auto was there the help. This happened to me recently when I had an emergency just before lunch and had to be towed the their shop. They managed to squeeze me in and repaired my car by 4:30 that afternoon. I am really grateful and thank you.
on 2/6/2021 for an auto repair of their Toyota

	Good
Glenn M. Aiea	Good
on 2/5/2021 for an emissions test of their Toyota

	Awesome
Bendy S. Aiea	Awesome Job!
on 2/4/2021 for an emissions test of their Mercury

	Great service
Dennis E. Aiea	Great service!
on 2/4/2021 for an emissions test of their Toyota

	Professional
Shannon K. Aiea	Awesome great great professionalism and service!!! I had the alternator replaced and a 60k mile service done and I cant thank Keoki, Jenn and the crew at pearl city Auto works for taking such great care of me really cant thank you guys enough!! Its hard to find a good trusted shop and I found mines here. So trust you and your vehicle is in great hands here as well. Take care and take care keep up the great work ill be a customer for life!! ALOHA 🤙😎🤙!!!
on 2/4/2021 for an auto repair

	Efficient and friendly
Corey T. Aiea	First time coming here for a safety inspection. Very clean, friendly service and they seemed very efficient. I'll be returning for future services for our cars.
on 2/4/2021 for an emissions test of their Toyota

	Outstanding
Lawrence O. Aiea	Pearl City Auto Works (PCAW) has taken very good care of my 26 year old care for many years. This is why I still have my automobile and not buying another one soon. Keoki Velardo, Service Advisor, Always makes sure you are well taken care of. He tries very hard to schedule you asap, inform you of any possible future car problems you might have and solve any other car related concerns even if they do not do those situations like he did for me. My care was hit and I needed a body and fender place to go to so while my car was being serviced by PCAW I asked Keoki if he could recommend someone and In less than 15 minutes, the owner of a body and fender company came over to give me an estimated. What Outstanding Service PCAW (Keoki) gives. To me they are truly a 'One Stop Service Center', Christian Lam, the Technician who worked on my car, serviced it and checked for possible car problems I had because of the accident. He is polite, friendly and is confident in his profession. The person who takes care of the billing is quick, explains the cost, friendly and efficient. When I was waiting for my automobile a few Military people dropped off their car and I can see why they trust PCAW with their ride. PCAW do Quality work, they treat their customers like family and the cost is reasonable. Erin, the owner, always hire good workers that produces quality work. She leads by example on how to treat people and makes sure you received quality work. Thank You PCAW for keeping my 26 year old car running safe. Larry O . . .
on 2/3/2021 for an auto service of their Toyota

	Excellent
Chad O. Aiea	Excellent
on 2/2/2021 for an auto service of their Honda

	Best service
Theresa Z. Aiea	Best service ever!
on 1/31/2021 for an auto repair of their Infiniti

	Very thorough
David K. Aiea	Very thorough examination and information
on 1/30/2021 for an emissions test of their Ford

	Great service
Guy F. Aiea	Great service at a fair price!
on 1/30/2021 for an emissions test of their Toyota

	Best customer service
Janice L. Aiea	Windshield wipers stopped working after a day of rain. They were able to squeeze us in and diagnose what was wrong with the windshield wipers and fix it within a day. Always Excellent Service!! Thank You for taking care of us!
on 1/30/2021 for an auto service of their Chevrolet

	Detailed service
Rae-ann G. Aiea	I appreciate the pictures taken when looked at my car to show me what needs to be done. I’m not a car person so obviously I don’t know what parts are what. But being able to see what they’re talking about makes me feel confident in them and I don’t feel like I’ll be ripped off.
on 1/29/2021 for an auto repair of their Toyota

	Timely and honest
Caryn G. Aiea	Prompt, honest and helpful service. Love the loaner program and feedback on the repairs to my car. Thank you.
on 1/28/2021 for an auto repair of their Lexus

	Recommend
Bendy S. Aiea	What you waiting for?
on 1/28/2021 for an auto service of their Honda

	Great job
Edwin A. Aiea	Great job Thanks
on 1/28/2021 for an auto repair of their Infiniti

	Honest service
Mona B. Aiea	Always feel like I am receiving quality, honest service:)
on 1/22/2021 for an auto service of their Mazda

	Awesome
Craftsway Aiea	I checked BBB, A+ Rating! Awesome Peps! Awesome Job! Brought Company Vehicle to replace a Stolen Catalytic Converter. Definitely a Return Customer!
on 1/21/2021 for an auto repair of their Ford

	Very satisfied
Naomi Y. Aiea	The employees at Pearl City Auto Works are all very professional and they look out for the customer. Keoki explains in layman's terms what needs to be fixed. The front desk clerk is friendly, courteous, and accurate in the billing. Technicians go the extra mile to diagnose the car's problem and remedy the problem. I am very satisfied with the service and the fair price for repairs. MAHALO, Naomi Yap
on 1/20/2021 for an emissions test of their Toyota

	Awesome
Janice L. Aiea	Awesome Service!!
on 1/20/2021 for an auto repair of their Chevrolet

	Very attentive
Gailyn K. Aiea	Very attentive and responsive to my vehicle requirements. Friendly with excellent customer services. I trust their professional work on all my vehicles for the safety of my family. Thank you.
on 1/20/2021 for an auto repair of their Toyota

	My car is humming along
Loretta E.	Very informative, professional and trustworthy. You are keep informed as to the progress of the repair and very fair prices. The people are awesome. I was confident that my car was in good hands.
on 1/19/2021 for an auto service

	Great service
Edwin A. Aiea	Great service Thank you!
on 1/19/2021 for an emissions test of their Infiniti

	The place to take your car
Roeding S.	I would let them know that the place to take their car to be fix at Pearl Auto ...
on 1/13/2021 for an auto service

	Couldn't be happier
Rosalee K. Pearl City	Great Service, Customer Service Excellence. Loaner Vehicles available. They give you the best prices. I would highly recommend them to my friends and family!!
on 1/12/2021 for an auto repair of their Ford

	Detailed service
Anonymous	It's TLC for your car. Go in for an oil change and they check everything to make sure you have no surprise equipment failures.
on 1/12/2021 for an auto service

	Reliable
Barry S. Honolulu	Exceptional work. Reasonable repair rates. Fast turnaround. They keep you well informed about the progress of the work. Erin and Keoki take care of you and your car like family.
on 1/10/2021 for an auto service of their Nissan

	Prompt service
Robert G. Kapolei	Professional and prompt service. Thanks!
on 1/8/2021 for an emissions test of their Year

	Very satisifed
Brian (808) 2.	They do quality work
on 1/8/2021 for an auto service

	Efficient, professional, and friendly
Jolyn G. Honolulu	Excellent and efficient service, friendly staff! I feel confident that my vehicle is in good hands.
on 1/6/2021 for an auto service of their Ford

	Outstanding
Anonymous	Use their service
on 1/5/2021 for an auto service

	Highly recommend
Raymond H. Aiea	As always very satisfied with workmanship and service.
on 1/3/2021 for an emissions test of their Ford

	Recommend
Gary T. Kapolei	Professional service by dedicated technicians who care. This shop goes above and beyond auto dealerships. I highly recommend this shop.
on 12/29/2020 for an auto repair of their Dodge

	Quality Care
Michael Y. Mililani	High quality service; consistent; detailed; honest.
on 12/29/2020 for an auto repair of their Toyota

	Go there
Neal F. Pearl City	PCAW is very thorough and communicates very well. Keoki always gives his honest opinion on questionable repairs that need to be done. Terrific for a non-mechanic like me.
on 12/27/2020 for an auto service of their Toyota

	Excellent
Elliot C. Mililani	The quality of workmanship and expertise is far superior among other repair shops.
on 12/26/2020 for an auto service of their Scion

	Great service
Douglas N. Pearl Harbor	Second to none!!! After having my first truck repaired it was a no brainer to take my newer truck in to get serviced. Very Professional and friendly!
on 12/22/2020 for an auto repair of their Hyundai

	I am satisfied
Mike F. Pearl City	They are extremely professional, clean and safe. I have never had a problem with their work and I very much appreciate their timely service.
on 12/19/2020 for an auto repair of their Chevrolet

	Great communication
Lisa P.	They are both very good
on 12/18/2020 for an auto repair of their Toyota

	Do good work
Dorene T. Pearl City	Very precise and timely.
on 12/18/2020 for an auto service of their Toyota

	Great auto repair business
M G. Mililani	Great auto repair business.
on 12/18/2020 for an emissions test of their Toyota

	Great customer service
Rodney T. Aiea	I would say they have great quality of work and great customer service. They do a complete run down check on your vehicle to let you know what needs attention right away and what should be done (soon). That give you an option to get it done now or at a later date.
on 12/16/2020 for an auto repair of their Kia

	Go with Confidence
Dean U. Pearl City	A good choice, all your questions are answered to your satisfaction for you make the decision with confidence
on 12/15/2020 for an auto repair of their Toyota

	Truly care
Stuwart V. Kapolei	Very transparent and care about their customers rather than just adding to the bottom line.
on 12/15/2020 for an auto repair of their Land

	Highly recommend
Nick Y. Pearl City	Great work
on 12/14/2020 for an auto repair of their Mazda

	Excellent mechanics
Eric N.	Great service. Very thorough in their work. Highly recommended.
on 12/14/2020 for an auto service

	They go above and beyond
John M. Aiea	They went above and beyond. Even car dealerships don't come close as far as service exceptionalism.
on 12/13/2020 for an auto repair of their Saturn

	Nice people
Shawn M. Pearl City	Integrity and forthcoming support is what I would say to people. I like your use of technology and email and text notifications
on 12/13/2020 for an emissions test of their Nissan

	Best service
Kathy	Best ever
on 12/12/2020 for an auto service

	I am satisfied
Randy M. Pearl City	Pearl City Auto Work's customer service is undeniably A+++! From my initial phone conversation with the service advisor, Keoki Velardo, while my car was stuck on the road to assisting me after I was able to get my car to the shop, to the highly detailed follow-up text and email updates during the repair process, I was completely impressed with their professionalism and high level of competence. I was completely surprised with the detail and thoroughness of the PCAW Courtesy Inspection which they did on my car expecting to be informed of only the specific problem issues my car was having. Instead, I received a completely detailed report with accompanying data and photos of the *entire* vehicle BEFORE determining what needed to be done to fix my car. It was like having had a mega-safety inspection done without expecting it! I was informed that that kind of inspection was done on ALL vehicles that they take in. That kind of service efficiency truly helps the customer make well-informed, data-based decisions regarding the kinds and extent of services to purchase. There were no hidden or unexpected surprises with the highly transparent information given to me before and throughout the entire repair process.
on 12/11/2020 for an auto repair of their BMW

	Quality Care
D. K. Pearl City	Crew was awesome! Great service. I definitely would come back!
on 12/10/2020 for an auto repair of their Toyota

	Great communication
Douglas N. Pearl Harbor	Wonderful, Family oriented, and Great customer service!
on 12/9/2020 for an auto repair of their Hyundai

	Great team
Anonymous	Excellent work and great attention to detail!
on 12/4/2020 for an auto service

	Great customer service
Nick	Yes you guys do a great job every time
on 12/4/2020 for an auto service

	Excellent
Virginia J. H. Waipahu	I would never take my car for service anywhere else. They provide excellent quality work at reasonable prices. You can trust them to take the best care of your car.
on 12/3/2020 for an auto repair of their Honda

	Exceptional service
Anonymous	Work always done well and professionally. You can trust them to do work that needs to be done and if needed will discuss repair prior to work done.
on 12/2/2020 for an auto service

	The best
Kathryn S. Aiea	The best!!!
on 12/2/2020 for an auto repair of their Buick

	Total trust
Barbara A. Pearl City	Good, honest car repair shop. Hard to find these days. Thanks!
on 12/2/2020 for an auto repair of their Subaru

	Fair and quality work
Wayne I. Waipahu	They warranty their work
on 12/2/2020 for an auto repair of their Pontiac

	Very knowledgeable
Newton Y. Pearl City	Take your vehicle there. Good service, friendly staff.
on 11/30/2020 for an emissions test of their Lexus

	Prompt service
Ashley N. Pearl City	They are super reliable and loyal to their repeat customers. I had a problem and they fixed it within a hr.
on 11/23/2020 for an auto repair of their Honda

	Couldn't be happier
Jim R.	They are very through. I couldn’t be more pleased.
on 11/23/2020 for an auto repair of their Chevrolet

	Amazing
Donna B. Kapolei	I always tell friends about how amazing you folks are
on 11/23/2020 for an emissions test of their Honda

	Excellent
Kathryn S. Aiea	Excellent
on 11/20/2020 for an auto service of their Toyota

	Great care and service
Eric P. Honolulu	Best independent auto shop on the Island! Great service and friendly staff. Scheduled an appt the day before and they provided me a loaner - saved a lot time & money for me. Just fill up the loaner with gas before returning it - that's all.
on 11/20/2020 for an auto service of their Cadillac

	Fair price
Anonymous	great professional service with fair prices
on 11/19/2020 for an auto service

	Honest
Sa	Excellent service, honest, respectful, cheerful and they value their clients.
on 11/18/2020 for an auto service

	Excellent
Kathryn S. Aiea	All the workers especially Keoki is the best.He is kind sweet and will get the job done. Jen is new and fits right into the "family" at Pearl City Autoworks. They are the best!
on 11/17/2020 for an auto service of their Toyota

	The shop has it all!
Anonymous	aloha...terrific customer service. Grandson had never dealt with your staff and now believes me when I tell him your crew are the best. Mahalo, Jean
on 11/16/2020 for an auto service

	Total trust
Doreen R. Pearl City	Service is always good as I trust them with my 2006 Escalade EXT truck! Location is very convenent, and they offer vehicle loaners!
on 11/15/2020 for an auto service of their Cadillac

	Great customer service
Clifford N. Mililani	The customer service at Pearl Auto Repair is excellent. They are honest and and really try to help you with your auto problem. They helped me with my auto problem and saved me a lot of money had I taken it to the dealer to repair.
on 11/15/2020 for an auto repair of their Toyota

	Great communication
Herb O. Pearl City	Very good
on 11/14/2020 for an emissions test of their Toyota

	Very comforting
Desiree	They fixed only what needed to be done to solve the issue I was having with my vehicle. I trust their honesty. They have great customer service by listening to my concerns, staying in touch with progress and updates. Overall, my experience with Pearl City Auto Works is fast and efficient. I am extremely satisfied with the work done in fixing the knocking noise and doing safety check for my SUV. I'm so happy Auto Repair of Hawaii referred me to them. I will certainly be back, later in the future, to take care of their recommendations for my car. Thank you for my courtesy safety check for next year.
on 11/13/2020 for an auto service

	Recommend
Herb O. Pearl City	yes. i have made several referals
on 11/12/2020 for an emissions test of their Toyota

	Outstanding
Larry O. Pearl City	Pearl Auto Repair service is A+. They try and fit you in asap, loan you a car, call to let you know how much to fix a problem, and the cost is fair. If you want, they will explain to you, in detail, what the problem was, how it became a problem, and what was fixed. They are so good that I can still use my 25 years old car. Keoki makes sure you are served very well from the time you call them till you leave with your fixed car.. .
on 11/10/2020 for an auto service of their Toyota

	Reliable
Jose M. Pearl City	Delivered as promised
on 11/10/2020 for an auto service of their Ford

	Very knowledgeable
Anonymous	They do good work, staff friendly and very accommodating to your schedule and needs.
on 11/10/2020 for an auto service

	Fair and quality work
Anonymous	Quality work and friendly staff. Very accommodating.
on 11/10/2020 for an auto service

	Good work
Darwin B. Mililani	The shop does very good work and they all do their best to satisfy the customer.
on 11/9/2020 for an auto repair of their Chevrolet

	Excellent
Anonymous	Friendly, stoves customer service, good work.
on 11/8/2020 for an auto service

	Great service
Diana Ewa Beach	dependable, honest, friendly..........dependable quality service
on 11/5/2020 for an auto service of their GMC

	I am satisfied
Shauna J. Kapolei	They are excellent professionals.
on 11/4/2020 for an auto repair of their Toyota

	Quality Care
Theresa Z. Honolulu	Excellent service! Communication and quality service.
on 10/28/2020 for an auto repair of their Infiniti

	Problem resolved!
Erik	It was a simple vehicle inspection. In and out in 15 minutes. Very well done with feed back on potential problems.
on 10/26/2020 for an auto service

	Excellent service
Rudy B. Honolulu	They do excellent work
on 10/25/2020 for an auto service of their BMW

	Highly recommend
Chesten Van W.	Knowledgeable staff. Honest and reliable service.
on 10/25/2020 for an auto service

	Clean shop
Eric P. Honolulu	Pearl City Auto Works is one of the best independent auto repair shops around! I only trust them with my vehicles. I have been taking my vehicles to PCAW for the past 10 years. They really know their cars whether the cars are 15 years old or brand new. I would rather take my car to PCAW vs. the Dealer. The entire staff is SUPER friendly too!
on 10/24/2020 for an auto repair of their Cadillac

	Fast, efficient, friendly
Anonymous	They are efficient!
on 10/22/2020 for an auto service

	Would recommend them
Am	Very reliable work. They do a good job. Been with them for all my cars.
on 10/22/2020 for an auto service

	Couldn't be happier
Michael & Fern B. Pearl City	That you've haven't let us down yet since we ve been taking are car to be worked on 100% percent satisfied
on 10/19/2020 for an auto repair of their Chevrolet

	Awesome
Matt	Exceptional! Keoki is awesome!
on 10/19/2020 for an auto service

	Excellence!
Christian H. Aiea	Very friendly and excellent quality
on 10/16/2020 for an auto repair of their Scion

	Fair and quality work
Neal F. Pearl City	Workers are very professional and courteous. Easy to make an appointment and work is done in a timely manner. I take all the cars I own here to ensure a longer car life. Thank you.
on 10/15/2020 for an emissions test of their Toyota

	Top-notch service
Elaine	Very thorough
on 10/14/2020 for an auto service

	The place to go
Alan H. W. Pearl City	If a repair needs to done properly only one place to go PAR.
on 10/10/2020 for an auto repair of their Toyota

	Friendly and helpful
Mona B. Ewa Beach	Very efficient, friendly and professional. There was transparency. I knew exactly what I was getting . They showed me all the issues needing to be addressed including photos ! This is the first auto shop where I didn’t feel like I was being taken advantage of ... The best part was that they were on time ! I have been to many auto shops and felt like it was an all day ordeal.. Pearl auto has been super fast EVERY time! I was in and out of there in no time.. They understood that my time is important to me . I have struggled with finding an honest , professional auto repair place in the past and happy to say that my search is over! Would definitely recommend this place.
on 10/9/2020 for an auto repair of their Mazda

	Outstanding
Shelby G. Mililani	Love their service and expertise! Very honest, accommodating and knowledgeable!
on 10/8/2020 for an auto service of their Toyota

	Total trust
Y. T. Aiea	Pearl Auto is a great company to get your car repairs done and also for regular car maintenance. I have been taking my cars there for over 7 years and have not been disappointed. They do a great job, the prices are reasonable and I trust them with my vehicles.
on 10/5/2020 for an auto service of their Honda

	Trustworthy
Steve P. Kapolei	Trust & Quality
on 10/4/2020 for an auto repair of their Chrysler

	Quality Care
Cheryl	The service there is excellent! They thoroughly check your vehicle for a safety check and explain anything they find. Reply: Thanks for the visit Cheryl!!
on 10/2/2020 for an auto repair of their BMW

	Professional
Mona B. Ewa Beach	Honest , professional Reply: Your comments are much appreciated!! Thanks Mona.
on 9/30/2020 for an auto repair of their Mazda

	Highly recommend
Alison	I would certainly tell them they work fast and good communication. Really friendly people. Very pleased. Reply: Awesome to hear Alison!! Thank you.
on 9/30/2020 for an auto service

	Do good work
Terry L. Pearl City	They do good work and a fair price. Reply: Awesome Terry!!
on 9/23/2020 for an auto repair of their Scion

	Outstanding
Brian K. Pearl City	They do quality work and have great customer service before, during, and after Reply: We truly appreciate your visit with us. Mahalo Brian!!
on 9/21/2020 for an auto repair of their Honda

	Excellent
Anonymous	Excellent and Trustworthy Reply: Thank you so much!!
on 9/21/2020 for an auto service

	Go there
Jonny W. Kapolei	They do good work. They’re honest. Keoki knows his stuff. Reply: Thank you Jonny!! You are always a pleasure to service.
on 9/17/2020 for an auto repair of their Honda

	Very impressed
Justin	Very friendly, good, fast and knowledgeable staff. Reply: Mahalo Justin!!
on 9/16/2020 for an auto service

	Prompt service
Alan H. W. Pearl City	I would tell them to not waste their money on other shops and try Pearl City Repair. They do quality repair work for all problems with your vehicle. I have been with them since it opened so I know they do quality work. Reply: We love you Mr. Watanabe. Mahalo for bringing in your "well taken care of" Tacoma & Mazda.
on 9/15/2020 for an auto service of their Mazda

	Top notch
Anonymous	Top shape !!! Reply: Thank you!!!
on 9/15/2020 for an auto service

	Excellent
Brian	Excellent quality and great service. Always can rely on them to do a good job at a reasonable price. Reply: Mahalo Brian!!
on 9/15/2020 for an auto service

	Quality Care
Diana O. Mililani	Great service. Friendly staff and good prices. You get what you paid for and more. Thank you Reply: We appreciate you Diana!!
on 9/13/2020 for an auto service of their Honda

	Excellent service
S. A.	Hands down one of the best customer service and quality workmanship! Reply: Thanks so much!!
on 9/13/2020 for an auto service

	Honest and efficient
Randall C. Mililani	Trustworthy assessment of repairs needed. Honest business.
on 9/13/2020 for an auto service of their Toyota

	Great job!
Anonymous	Very professional! Reply: Mahalo
on 9/12/2020 for an auto service

	Professional
Raymond L. Aiea	Friendly service. Reply: Thank you for the opportunity to serve you Raymond.
on 9/12/2020 for an auto service of their Toyota

	Great customer service
Anonymous	Quality is top notch.. customer service is excellent... Reply: Mahalo
on 9/11/2020 for an auto service

	Great care and service
Leanne T. Aiea	Excellent service and great people ... !!! Reply: Thank you Leanne.
on 9/11/2020 for an auto service of their Toyota

	Outstanding
Jolyn G.	Quality service every time! Reply: Mahalo Jolyn. Appreciate the opportunity!!
on 9/11/2020 for an auto service

	Honest and efficient
Michael K. Aiea	Quick & Honest Diagnosing of the Problem on my 2011 Toyota Sequoia... The PCAW Courtesy Inspection was Beyond Awesome... They looked over everything on my Vehicle with a fine tooth comb and gave me the confidence that my Vehicle is 100% Road Worthy... Prices were Very Fair for the work completed... Checked in at 10am and work was Completed by 4pm... This Auto Mechanic Shop was Terrific!!! Reply: Thank you so much for the opportunity you gave us. Mahalo Michael!!
on 9/9/2020 for an auto service

	Honest
Randall Waianae	Excellent work but more importantly an Honest and Ethical business. Always informing us about what needs to be done and why and repairs can wait.. Reply: Mahalo Randall!!
on 9/8/2020 for an auto repair of their Chrysler

	Couldn't be happier
Jennifer C. Pearl City	Super easy to schedule with. They took me in right on time and my safety check was done within a half hour. Soooo much better than other places where they make you wait up to 3 hours or more. Was provided with the pictures that they took for the state and they also checked my fluids for free!! They definitely go above and beyond, I will definitely be back for all of my car servicing needs. Mahalo! Reply: Awesome to hear Jennifer!! So glad we could be of help.
on 9/8/2020 for an auto repair of their Toyota

	Fair and quality work
E. A.	They take the time to ensure not only a quality job is done, but to use only quality parts as well. If you want to make sure your vehicle will last with no problems, use Pearl Auto Repair. Reply: Thanks so much!!
on 9/5/2020 for an auto service

	Excellent
Alan H. W. Pearl City	Extremely knowledgeable mechanics to solve problems and repair it properly. I trust their work. Reply: Mahalo Mr. Watanabe!!
on 9/4/2020 for an auto repair of their Mazda

	Excellence!
Rob	Both the quality of work and customer service are excellent. Reply: Thanks Rob!!
on 9/4/2020 for an auto service

	Recommend
Sam K. Pearl City	go to pearl city auto to take of your vehicle Reply: Thank you Mr. Kon!!
on 8/31/2020 for an auto service of their Honda

	Clean shop
Rodney P. Mililani	I have been going to PCAW for years now and every visit is a new experience, but it is always a pleasure working with Keoki and the staff. They always keep me updated with my vehicle/s, letting me know the status and keep me informed of any issues I will need to address in the future. I enjoy the proactive approach instead of just the reactive approach to keeping me on the road. Also, being able to ask for a loaner is one of the biggest issues I have when having repairs/maintenance done on my vehicles! Not many shops will offer a loaner. Reply: Awesome Rodney!! We appreciate you.
on 8/29/2020 for an auto service of their Toyota

	Good Place
Dean Mililani	Good place Reply: Thanks Dean!!
on 8/28/2020 for an auto repair of their Jeep

	Professional
Linda	Friendly, professional staff.
on 8/25/2020 for an auto service

	Recommend
Raymond B. Pearl City	Check them out!
on 8/22/2020 for an auto repair of their Nissan

	I appreciate your efforts
David S.	Fast analysis, accurate estimates and they suggest other issues found and make good suggestions, pricing is very fair. Never feel ripped off. Keoki is great
on 8/22/2020 for an auto service

	The best!
Kathryn S. Aiea	They are the best
on 8/21/2020 for an auto repair of their Toyota

	Highly recommend
Gary Honolulu	Awesome. Extremely helpful and accommodating. Straight shooters. Highly recommended.
on 8/21/2020 for an auto repair of their Toyota

	Highly recommend
Kathryn S. Aiea	Only place would go for car repair
on 8/21/2020 for an auto repair of their Toyota

	Great service
Dave Wahiawa	Go for it n see them.👌 Very professional n quality service.🙏 Honest people with great service.👍
on 8/21/2020 for an auto repair of their Chevrolet

	Outstanding
Ashley N. Pearl City	Excellent service and staff.
on 8/21/2020 for an auto repair of their Honda

	Very comforting
Anonymous	They project the feeling of being trustworthy and experienced mechanics.
on 8/18/2020 for an auto service

Alvin Y.	Always gives excellent customer service
on 8/18/2020 for an auto service

	Friendly and helpful
Shelby G. Mililani	They are very friendly, knowledgeable & accommodating to fit your schedule. Prices are great and quality of work is on point. I have recommended PCAW to friends & family many times!
on 8/16/2020 for an auto repair of their Toyota

Myra S.	I have been going to Pearl City Auto Works for years. Every time that I have gone, I have been treated with great customer service and have been told everything in regards to needs of my car. They even send me updates through text/email of what services my car had and what may need attention in the near future. I totally recommend PC Auto Works, as I have trusted them for years and refuse to take my car anywhere else.
on 8/16/2020 for an auto service

	Fair and quality work
John T. Kapolei	ASE Tech and outstanding workmanship . Five star rating
on 8/14/2020 for an auto repair of their Toyota

	Great team
Janice L. Honolulu	They are fast and give great service.
on 8/14/2020 for an auto service of their Chevrolet

Justin B.	These guys give the best customer service of all the auto shops I’ve been. They’re very friendly, and their work is honest and top quality!
on 8/14/2020 for an auto service

	Quick and timely
Hn	People you can trust that will try to give you an honest opinion to auto repairs. They will help you to determine if repairs are warranted before unneeded costly repairs are done. I’ll continue to have my automobile serviced there.
on 8/13/2020 for an auto service

	Great service
Raymond U. Aiea	Great service
on 8/12/2020 for an auto repair of their GMC

Christian E.	Gene is very good and knowledgeable at what he does. Professional and easy to work with. All the staff are helpful and accommodating to the specific needs of your vehicle. Recommend these guys especially for older Nissan's. Will be coming back.
on 8/12/2020 for an auto service

	Reliable
Wayne I. Waipahu	Guarantees their work Reply: Thanks for all your patience Wayne. You are wonderful!!
on 8/8/2020 for an emissions test of their Pontiac

S A.	I was searching online for an auto repair shop in the Pearl City/Aiea area and what caught my attention was PCAW offers loaners while your vehicle is being worked on. I called to give them my car problem and made an appointment. I love the text alert system that they use and also photo diagnostics with explanation sent to me. WOW howz that for high tech customer service notification. The garage and AC office are kept really clean and safe (social distancing). Keoki and Erin answered pretty much all my questions about other car related stuffs. Awesome people and overall service. NO MO WEIRD AND LOUD clacking sounds from the motor, "FIXED". A happy wife makes a happy life. "She didn't even hear me park her car in the garage" . MAHALO PCAW
on 8/8/2020 for an auto service

Wendall O.	Follow-up work was also recommended and will be presented with quotes.
on 8/7/2020 for an auto service

	Excellent
Rosie K. Pearl City	Excellent repair service and customer !!!! Reply: Much mahalo Rosie!
on 8/6/2020 for an auto repair of their Ford

	Excellent
M S. Aiea	Excellent Reply: Great!!
on 8/6/2020 for an auto repair of their Nissan

Stephanie M.	The staff was incredibly friendly and honest. They came up with a repair plan that helped me make the best decision for me and my vehicle. I would recommend this business to everyone.
on 8/6/2020 for an auto service

Jim L.	Excellent customer service. Appointment was on time and completed in a good amount of time. Did my safety check here and without asking, changed my light bulb that was out.
on 8/6/2020 for an auto service

	Quality Care
Brian	Great customer service and quality of work Reply: Mahalo Brian!
on 8/5/2020 for an auto service

	Outstanding
Anonymous	Very clean and efficient customer service office. These folks took care of an insurance job (replaced stolen catalytic converter) for me. They did a fine job, and gave me a list of upcoming maintenance items to watch. Reply: Thank you!!
on 8/4/2020 for an auto service

Roxane K.	Very helpful and professional. Love Erin. Kekai Issa a gray mechanic.
on 8/4/2020 for an auto service

Tisha N.	Awesome Service!!!
on 8/4/2020 for an auto service

	Couldn't be happier
Kathy	They take care of their customers! I had an future appointment to have my battery checked out and they called to say bring it in right away to prevent me from being stuck somewhere! Reply: You are such a pleasure to take care of Kathy!!
on 8/3/2020 for an auto service

	Nice people
Neil S. Honolulu	I tell people that Pearl City Auto did a real good job servicing my truck. Reply: Thanks Neil!!
on 8/3/2020 for an auto repair of their Ford

Desiree E.	This was my first time here at this shop. During the quarantine, my usual safety inspection spot was closed. After searching on yelp, I found this location due to its reviews and location. After my inspection appointment was completed, the staff gave me their recommendation(s). This is part that makes me anxiou every year. I always wonder what big fixes are they going to find and how much money that I may have to potentially dish out. Other than that, the staff at Pearl City Auto Works have been very professional, tech savvy, and polite. Hopefully they can help me with the fixes in the future.
on 8/2/2020 for an auto service

	The Best
Randy G. Honolulu	service is good and competitive prices Reply: Mahalo Randy!
on 8/1/2020 for an auto service of their Toyota

	Highly recommend
Dorrie	Great service, always accommodating. I appreciate they put in the extra time to fix my car. Reply: We love you Dorrie!!
on 7/31/2020 for an auto service

C O.	All the times that I had to go in for safety check Pearl City Auto Works was the first shop that I didn't feel pressured to "oh you need to change air filter today" or "you need to change oil" they did bring to my attention what needs to be addressed , most shops don't. Customer service is outstanding !
on 7/31/2020 for an auto service

1421jga@gmail.com A.	Thank you and ur staff (keoki) for the quick response in replacing my truck battery. Aloha. of my vehicle
on 7/31/2020 for an auto service

	Great service
Anonymous	Workmanship is guaranteed and clear explanation of work to be done with estimate is given after diagnosis. No pressure from shop, and I have trusted their mechanics over the years maintaining and servicing both of my 1996 owned vehicles. Reply: Thank you so much!
on 7/30/2020 for an auto service

	Amazing
Neil S. Honolulu	Taking your vehicle to Pearl City Auto is like going to auto doctor they will check everything. Its up to you on what you want done. So its terrific! . Reply: We appreciate your way Neil!! You take such great care of your truck.
on 7/29/2020 for an auto service of their Ford

	Excellent
Nathan P. Mililani	I've been dealing with P.C. Auto Works for more than 20 years. It's a 2nd generation family business, and I always trusted my vehicles with them. Great customer service, and I can talk to the owners directly. Reply: Thank Nathan. You've always been a gem to us.
on 7/29/2020 for an emissions test of their Toyota

	Efficient, professional, and friendly
Anonymous	1. experts in the field, 2. friendly environment, 3. comfortable and clean waiting room. Reply: Super!!
on 7/29/2020 for an auto service

Leesa K.	The staff at PC Auto works are absolutely outstanding! Always looking to get me and my car back on the road safely. I don’t know auto repair shops that have loaners vehicles, so you can still do what you need to do, while your car is being serviced. In these current times you NEED trust especially in auto repair. Getting what really needs to be done and helping you prioritize what can wait is priceless. If I could give a ten star rating I would! Mahalo PC Auto Works for your consistent professionalism, and the above and beyond service‼️
on 7/26/2020 for an auto service

Michael M.	They stayed in touch with me regularly on the car's progress, and because it was a head gasket job, they understood the financial dilemma that I had for an older vehicle and talked me through the decision. I liked that they weren't just out to gouge me and the end cost came out less than their estimate, and that was explained too.
on 7/25/2020 for an auto service

	Excellent service
Daryl And Kathleen F. Aiea	PC Auto Repair is the company with the best customer service I have ever received. They go the extra mile to provide the best service and make our experience as easy as possible. For us Seniors that is of utmost importance to me. Thank you Keoki and staff. Reply: We are so grateful that we can help you guys out. That's what we are here for!! Thanks Fidels.
on 7/24/2020 for an auto repair of their Toyota

	Friendly, helpful and professional
Shannon W. Waianae	Extremely helpful, honest and knowledgeable, my only go to auto shop now!! Reply: We appreciate you Shannon. Thank you for being patient on the battery issue. All your maintenance that you've done will keep your Sierra on the road. Mahalo!!
on 7/24/2020 for an auto service of their GMC

Jinadean G.	Solid place to fix your vehicle, great people
on 7/24/2020 for an auto service

	Outstanding
Roger	Good service Reply: Thanks Roger!!
on 7/23/2020 for an auto service

	Phenomenal service
Mason Aiea	Great service, friendly and professional Reply: Thanks Mason!!
on 7/22/2020 for an auto repair of their Dodge

	Helpful
Mike	Helpful and responsive Reply: Mahalo Mike!!
on 7/22/2020 for an auto service

Victor L.	Quick and painless, Except for the bill, of course. But a fair amount for the work that was done (I researched it). 92 Corvette convertible that I have owned since new. I am not very trusting of others working on my car. Pearl City Auto Works are my new "go to" for maintenance on my Vette for things I can not do or just to lazy to do. They kept me in formed and took care of my car. Thanks much and I highly recommend them
on 7/22/2020 for an auto service

	Go there
Brad C. 96789	Very detailed and always trying to find the best cost Effective solutions when handling you vehicle. Just a bunch of Strait up honest hard working mechanics! I trust pearl Auto repair with great confidence with minor to major repairs on any vehicle. Reply: Awesome to serve you Brad! Your dedication to your Toyota T100 is awesome.
on 7/21/2020 for an auto repair of their Toyota

Kui Q.	I just had my timing belt changed, rear end and air conditioning totally rebuilt. They will give your car a thorough check even if you are just getting an oil change. And they'll have pictures to show you proof. I highly suggest these guys.
on 7/21/2020 for an auto service

	Honest shop
Anonymous	They are up front with costs and requirements for maintenance Reply: Thank you very much!
on 7/20/2020 for an auto service

	Quick Service
Ruel	Exceptional Customer Service! Reply: Thank you so much Ruel!!
on 7/19/2020 for an auto service

	Great team
Cecily L.	Excellent customer service, Keoki went over & beyond what was expected in securing the benefits of my car warranty. He & the PCA team dealt w/them patiently & professionally until the part arrived that was necessary to fix my car. Just got my car back & it’s running great, installed new radiator, no leaks! Reply: Thank you for being so patient. I'm glad that we could get everything taken care of.
on 7/17/2020 for an emissions test of their BMW

	The only people
Salvador L. Pearl Harbor	I’ll let them know that their car would be in safe hands Reply: Thanks Salvador!
on 7/16/2020 for an auto repair of their Chevrolet

Brian K.	Thank you Keoki and the team staff for taking care of my vehicles when I needed it done. I know my cars will be in good hands when I bring it there. Aloha Brian Kadooka
on 7/16/2020 for an auto service

Salvador L.	I’ve always been so skeptical about mechanics but Pearl City Auto Works changed my mind. They have excellent customer service and they are 💯 honest. The prices were reasonable. I recommend them 💯 and definitely coming back for any mechanical problem or service in the future.
on 7/14/2020 for an auto service

Kerry H.	Pearl City Auto Works is an awesome place. Brought my truck in for kind of an odd repair, but they did it. And it was at a fair price and in a timely manner. And they did an awesome job.
on 7/14/2020 for an auto service

	Good work
George M. Pearl City	Good work at a reasonable price. It take a little too long. Reply: Thanks for your feedback Mr. Moribe!!
on 7/12/2020 for an auto repair of their Toyota

	Excellent
R. M. C. Aiea	Excellent! Keep my old car running like new. Reply: Always a pleasure Mr. Chanslor!!
on 7/11/2020 for an auto repair of their Acura

Seattlealb	Very knowledgeable and helpful staff. I highly recommend them and will continue to use them for my vehicles.
on 7/11/2020 for an auto service

	Quality Care
Raine N. Aiea	Awesome customer service! Reply: Thanks Raine!!
on 7/10/2020 for an auto repair of their Toyota

	Friendly and helpful
Sonya M.	Also informative about what needed immediate attention, and what repairs to expect in the future. Extremely helpful since I am operating on a budget. Reply: Happy to help Sonya.
on 7/10/2020 for an auto service

Dennis D.	Took my 2002 Toyota Tundra in after my AC crashed. PCAW diagnosed the problem, retrieved the necessary parts from Toyota and repaired my vehicle in one day. Great job gang, way to make a guy feel cool😳
on 7/8/2020 for an auto service

	Great customer service
Mike V.	Outstanding customer service! Reply: Thank you so much Mike!!
on 7/7/2020 for an auto service

Terry L.	It was my first time there, they were friendly and courteous My problem was taken care of in a timely manner. Most definitely will be using Pearl City Auto works again.
on 7/4/2020 for an auto service

Caysie L.	They always provide excellent customer service... always honest! I only trust them with my car issues. Seriously the best people ❤
on 7/1/2020 for an auto service

Newton Y.	Friendly and. Professional staff. Great value. Wonderful follow up
on 6/30/2020 for an auto service

Nathan B.	Pearl City auto is in a class by itself. I recently had work done at another 5 star Yelp repair shop and left feeling like I didn't really get the entire picture of what was repaired or needed. I decided to find another shop to look at the same issue and what a difference. Everything from setting the appointment to the initial diagnostic was fantastic. Pearl City Auto sent an email with pictures of the issue and the service manager called to explain the repair. Everything with Pearl City Auto is the best experience I have had with a repair shop so far. I will definitely be coming back for future service needs and would recommend this shop to anyone on the island.
on 6/28/2020 for an auto service

Benet M.	Of the 17 years I lived in Hawaii, I have never experienced the level of exceptional service. Kudos to the management and all the team members deserve a raise. I will definitely be a loyal customer.
on 6/24/2020 for an auto service

Maria S.	Very satisfied with service, very professional, would recommend to everyone.
on 6/23/2020 for an auto service

Anonymous	PCAW Another outstanding visit for my car. A detailed check up for my vehicle. Great info on items to watch and monitor. ALWAYS outstanding professional service! If ten stars could be given you would have it.
on 6/20/2020 for an auto service

Tyrone T.	Took my Jeep to them for an oil change and to install my dual steering stabilizer. My car was done in a few hours and the cost was very reasonable. BIG MAHALO TO KEOKI & ERIN!!!!
on 6/19/2020 for an auto service

Jeff O.	Pearl City Auto has always been a great place to bring your vehicle in for repairs and the people there is ohana.
on 6/18/2020 for an auto service

Lori	Keoki and the team does excellent work! I’ve taken my car to have the front axles replaced, power steering hose changed, & replaced a valve cover (done pre & during covid). They were on it and the repairs were done in a timely manner. If you have any questions, call them because they would love to help you out! Also got my safety check done (late due to covid), in & out in less than an hour.
on 6/18/2020 for an auto service

Matt G.	They were very patient with my request and worked well with me. Keoki was very professional and I would take all my vehicles to them from here on out.
on 6/18/2020 for an auto service

Mann K.	Great job! Not only did they fix the rolling mechanism of the window on the driver’s side of my 2003 Honda Odyssey, but they also conducted a courtesy inspection/check on the fluids and operation systems (e.g., cooling, a/c, transmission, suspension, braking etc.) while waiting for the window part to come in. A report was issued after the check and the Service Adviser Keoki patiently explained and suggested which problem{s} should be attended to right away and which could wait (but he was not pushy that the problem should be done at their shop). What was more, they made sure the car with the wide-open window (waiting to be fixed) was secured and did not get rain on while it was in their custody.
on 6/17/2020 for an auto service

Anonymous	Pearl City Auto Works continues to provide attentive, effective and professional care for our 3 automobiles over the years. Most recently our Prius was scheduled at PCAW, and we are satisfied with the full service received.
on 6/12/2020 for an auto service

Dudley K.	Always pleased with the friendly, conscientious service at PC Auto Works.
on 6/10/2020 for an auto service

Mae K.	Very professional and friendly staff
on 6/10/2020 for an auto service

Melvin T.	They performed a safety inspection and service on my Subaru and, as usual, were very thorough and professional. I have always been so very satisfied with and have had full confidence in their work Been their customer for over 30 years
on 6/5/2020 for an auto service

Arthur L.	Great office staff. Very friendly they make you feel like you're family. The mechanics are A1.
on 6/5/2020 for an auto service

Exiled	My second time coming here for my car problems and they don't take that long. Service is really great as well. Will be coming back 👌🏻
on 6/4/2020 for an auto service

Melvin M.	Prompt service as promised. Excellent work and friendly employees.
on 6/3/2020 for an auto service

Jim P.	High integrity. Polite and professional.
on 6/3/2020 for an auto service

Jeff C.	My Tacoma was brought in for the 20,000 mile check. Everything went as scheduled. The price is right. The service is exemplary. They have been performing the warranty checks since new. Yes I know the dealer warranty checks are free. But time is money. I don’t want to wait half a day or more. For free service? They keep accurate records if I need to claim warranty. We just bought a new 2020 Corolla. And yes, I’ll be back to Pearl City Auto Works.
on 6/1/2020 for an auto service

Donald Koga	Always receive the best service.
on 6/1/2020 for an auto service

Art H.	Quick and easy.... contactless service!
on 5/29/2020 for an auto service

Robert D.	Very nice place I would recommend my friends and family to this place for safety checks or fix a car or truck
on 5/28/2020 for an auto service

Tiffany A.	Their safety check process was so easy!! Quick and simple. Always love coming here!!
on 5/25/2020 for an auto service

Darrin S.	Honest, reliable, and great quality of service.
on 5/25/2020 for an auto service

Karma S.	I can trust Pearl City Auto to make good recommendations for maintaining my Blazer which meet my needs and keep me driving safely.
on 5/24/2020 for an auto service

Ian T.	Erin and her crew are always great in providing great service. They are honest when it comes to what needs to be fixed now and what can wait till later. They are quick and give a great assessment of your vehicle.
on 5/22/2020 for an auto service

Hayngurl	The staff here are very professional, courteous and very friendly. I've been coming here for years and I only bring my vehicle to Pearl City Auto Works for all my vehicle needs. Service is excellent. A customer for life!
on 5/22/2020 for an auto service

Brian Dela C.	Aloha these guys are great, honest and they give you excellent service will do business again. Mahalo
on 5/18/2020 for an auto service

Christina P.	Awesome staff! Our jeep was serviced at the scheduled appointment which was great. We were treated so kindly and with the pandemic the cleanliness of the environment was a huge plus. Thank you to the team for having our Oil change done as soon as possible. We will be taking my husbands car next!!
on 5/14/2020 for an auto service

Kawena A.	They really helped me with my truck getting back on the road. They fixed it up so fast and they made sure everything was good with my truck before calling me and saying it’s ready. Highly recommend fixing your car/trucks here.
on 5/12/2020 for an auto service

Ronin007	I write this review after bringing three of my cars to PCAW for work. I do so now because after observing the work of PCAW I can say there perform high quality work at a reasonable price. PCAW did a complete engine rebuild on my 300ZX. It cost a bit more than I wanted to pay, but I am pleased with the work they did and can say I have no complaints about the work or the cost. Keoki did an excellent job from start to finish in taking care of my Z and making sure the work was done right, even if this meant it took a little longer to complete. PCAW also did work on my Tundra. Replaced brakes, tie rods, other suspension parts. Truck runs like a champ. Again, Keoki did an excellent job taking care of my car, from start to finish. Am very pleased with the work the PCAW staff did. The mechanics, in my observations of them at work, are professionals and approach their work with zen-like fervor and precision, with attention to detail unmatched by other shops I have used in the past. PCAW also did work on my 740i. Again, was very pleased with the work they did changing out my 02 sensors at a reasonable price. Work was timely and cost was reasonable compared to taking your BMW to the dealer or some other shop. The owner should be commended for running a clean, professional, and well-run shop and operation. Hats off to the owner and Keoki. I had one dispute with PCAW over the cost of a service and in that instance, the owner agreed to split the cost for the service. That act persuaded me that this shop is professional and honest. The owner and Keoki listed carefully to my position, found it to be reasonable, and made a compromise to keep a customer loyal and returning. If you are looking for an excellent auto repair shop -- where the owner is honest and hardworking, the staff cares about what they are doing and how customer cars are handled, treated, and repaired -- then this is the shop you will want to use. I will recommend this shop to everyone I know. Five stars!!!
on 5/12/2020 for an auto service

Lori Y.	They have excellent service, cost are fair. Overall I trust there service.
on 5/10/2020 for an auto service

Anonymous	After dropping off my car on such short notice, Shay sent me a complete diagnostics with pictures that explained everything in terms I could understand. I’ve never seen anything like that! Unfortunately, I lost my job because of COVID.19 and couldn’t afford to do all the repairs but at least now I know. I will definitely return to Pearl City Auto Works now that I found a crew that I trust. I found them by googling “best auto repair in Pearl City” and that many people can’t be wrong!
on 5/9/2020 for an auto service

Margaret M.	Appreciated the pick up and drop off service they provided. They were very courteous, knowledgeable and quick to respond from appointment setting to getting the car back.
on 5/9/2020 for an auto service

Rae H.	I want to thank you for your expert diagnosis of my car which included how to remedy those problems. I also appreciate that you took my car on such short notice so late in the day. My repair was done quickly and price was reasonable. I will be back to take care of the rest of the repairs soon. Thank you, Shay for all your follow up calls.
on 5/8/2020 for an auto service

Doreen R.	Always great service and very prompt on the promise of when your vehicle will be ready. They also provide loaners, that's a plus!
on 5/7/2020 for an auto service

Rhyen E.	Service was on point. They sent an in depth diagnostic report of my car which pointed out things that needed fixing and things to keep an eye out for in the future. The report is valuable to me as it gives me a better understanding of my car and what should be done to keep it running. I'd highly recommend visiting PC Auto for you automotive mechanical needs.
on 5/7/2020 for an auto service

Willette R.	Great customer service🤙Did a lot of work on my Scion xb .Repaired my water pump, engine mounts and a bunch of other stuff in a few days(needed to wait for parts)paid a lot $$ but my car is gonna be good for awhile. Glad that Keoki did a call back to check how things were, had a minor problem talked to Shay , took the car back ,they figured out the problem , (1 of my tires needed to be replaced)I really appreciate the help and honesty . Thank you so much !!🤙
on 5/6/2020 for an auto service

Rosemary M.	5 stars as always!! Love this place and the entire crew. Staff are always friendly, helpful and honest when I have a problem with my car. Best auto repair mechanics I’ve ever done business with. Thank you guys for giving excellent customer service!!
on 5/5/2020 for an auto service

Shelby G.	I have been going to PC Autoworks for over 25 years now. Erin and her crew are professional and knowledgeable. Their work is top notch and timely! Erin, Shaye at the front desk, Keoki the manager and the mechanics are friendly and helpful!! Make your appt with them! The won't disappoint!
on 5/5/2020 for an auto service

Glenn O.	Great job on my CV boot repair this past Monday got done the same day I brought my truck in .Always fast and courteous service . I would recommend their services to my friends.
on 4/28/2020 for an auto service

David C.	This shop was very nice to me. They helped identify issues with my vehicle to me and didn't pressure me into getting the issues fixed with them. They just gave me the best diagnosis and showed me what needed to be fixed versus what can wait. Money was not something I thought they were after, having great customer service is what they portrayed.
on 4/25/2020 for an auto service

Tiffany A.	I highly recommend Pearl City Auto Works because they do quality work for a value. I can always count on them. I’ve had moments where my car needed to be looked at at the last minute, which was this last appointment, and they were able to take my car. Keoki called and gave me an estimate before doing any work and I appreciated that!! They fixed my coils this time. You can’t go work here!
on 4/25/2020 for an auto service

Lawrence B.	Folks there were quick, friendly, and helpful. They resolved an issue for much less than I'd have to pay at the Dealer. Awesome service and great prices! Mahalo.
on 4/20/2020 for an auto service

Clifford M.	Very fast service and very good prices.
on 4/20/2020 for an auto service

Henry J.	Great customer service and repair of my vehicle in the mist of C19.
on 4/17/2020 for an auto service

William S.	Great customer service from Keoki and the staff... It took me a long time to find a shop that was willing and I felt comfortable with working on my old Range Rover ( I have literally had other local shops tell me to "bring it to Land Rover, we are afraid to work on it")... And their free loaner service was invaluable to me... Thank you... I'll be back
on 4/15/2020 for an auto service

Lon E.	Always a pleasant experience at PCAW. No surprises. They accept major work but will politely decline to do items which they feel are beyond their expertise or are unique and for which the staff might not be certified. And when I bring them small items, like changing my oil and filter (I purchase them elsewhere), or doing an annual safety inspection, they don't balk. Getting an appointment is easy. They have earned my trust and respect, so I don't need to second guess their work or their motives. The measures they have taken to remain open and yet keep staff and customers safe during the COVID crisis are creative and impressive. Kudos to them! Everyone should support them and their business.
on 4/15/2020 for an auto service

Napa Aiea Redline A.	Keoki and his crew always there for us. Our delivery vehicles or personal rides. Thanks for taking care of us neighbor!
on 4/14/2020 for an auto service

Dorrie C.	Great service as always, and their open! Happy they were able to help at this time.
on 4/9/2020 for an auto service

Diana O.	friendly personal and wonderful honest service........thank you to the great staff.....Keoke and assistant in the office.......wonderful
on 4/8/2020 for an auto service

Becky K.	never disappointed. Keoki took the extra step to tell me my tires are going bald| something I would have never known.
on 4/8/2020 for an auto service

Flo J.	Pearl City Auto is #1 IMHO. I appreciate the attention to detail & their excellent customer service. My car repair involved waiting for a part to come in before they could proceed. . i was kept updated throughout, up to & including the day of the repair. Very pleased. Mahalo!
on 4/7/2020 for an auto service

Dorothy C.	This is the second time we used Pearl city Auto Works. The customer service is great, they are very honest and detailed. I’m very happy with them.
on 3/30/2020 for an auto service

Rex H.	Awesome ever time.
on 3/28/2020 for an auto service

John A.	Prompt service. Very professional in every type of duty/responsibilities. Communication is a great plus for this automotive business.
on 3/27/2020 for an auto service

Sunceyrae Burchfield	It took me a little bit to write this review but Keoki and Shay provide excellent service. They came to my house and picked up the vehicle for repair. Excellent turn around time. I appreciate it. Mahalo!
on 3/27/2020 for an auto service

Arthur L.	Great work and fast
on 3/26/2020 for an auto service

Anonymous	Very professional from shay and staff, I will be coming back for more service. Thank you! Edwin Arakawa.
on 3/25/2020 for an auto service

Wendall O.	Work needed was prioritized based on urgency and need. Loaner provided as work needed took a few days. Follow-up will be done at next oil change.
on 3/24/2020 for an auto service

Gary T.	Competent technicians. Friendly staff. Great follow through. I highly recommend this repair shop. They got the job done as promised and on time.
on 3/24/2020 for an auto service

Robert B.	Excellent job, & thanks for fast repair! U're my best shop for car repairs.
on 3/24/2020 for an auto service

Tom C.	Another excellent service from Pearl City Auto Works. Great trusted staff and affordable service.
on 3/20/2020 for an auto service

Brian C.	Always friendly & knowledgeable staff
on 3/19/2020 for an auto service

Alex W.	They gave me a thorough inspection of my vehicle, and have very helpful and professional staff. In my experience, they tend to be more expensive than some other options, but they do quality work. I've been here before and will likely come back again!
on 3/19/2020 for an auto service

Aaron M.	Thank you so much for making my vehicle running again.
on 3/16/2020 for an auto service

Santos I.	Always a Great Experience
on 3/14/2020 for an auto service

Anonymous	Scheduling is easy with the staff who are always courteous and helpful. Being able to drop off my car early in the morning is great as it fits into my work schedule. Service is thorough with an online follow up. Highly recommend PC Auto Works.
on 3/10/2020 for an auto service

Glenn F.	Manager, service writer and technicians are efficient and friendly. Office and work area very clean and organized. Good place to take your car.
on 3/7/2020 for an auto service

Kevin N.	Awesome job!
on 3/5/2020 for an auto service

Dean G.	Great service
on 3/4/2020 for an auto service

Marty A.	this is the cleanest shop I have ever seen, very high tech equipment, I am very imprest with the e-mail list of problems with my car, that was sent to me, an entire list of what needed fixed with my car and pictures to back it up!! they had my car finished a day early, I will definitely be bringing my future vehicles back to pearl city auto works!!!thanks guys very impressive,
on 3/3/2020 for an auto service

Gina K.	Always awesome service!
on 3/2/2020 for an auto service

Classic Bodyworks P.	We have been working with PCAW for over 20 years and they always do great work and are a pleasure to work with.
on 2/28/2020 for an auto service

Teanna H.	Fast service
on 2/27/2020 for an auto service

Neal F.	Great service and efficiency
on 2/25/2020 for an auto service

Bradley E.	As always, great service, and my car is running SMOOTHLY!
on 2/24/2020 for an auto service

Amanda C.	I don't think I have ever had my Saftey Inspection completed by the time of my actual appointment! My appointment was @ 1 pm, I arrived at about 12:50, I was out at about 1:02! It took about 6 minutes. Don't be late for your appointment, if you are a few minutes early you will be pleasantly surprised! Well oiled machine, VERY efficient!
on 2/21/2020 for an auto service

Marcel S.	Great service
on 2/20/2020 for an auto service

William H.	Great service and very reasonable prices! Very happy and will return in the future!
on 2/20/2020 for an auto service

Herbert N.	Excellent service.
on 2/18/2020 for an auto service

Donna	PCAW's owner and team have always been so wonderful to me and my cars! They are honest and friendly with prices that are reasonable! They have taken great care and I trust their recommendations and service through the years! The issues with cars have been a tremendous stressor to me and it is a great relief to know that I can count on them! I share this with others searching for that 'family' auto shop that is so hard to find nowadays. A true treasure! Thank you!
on 2/17/2020 for an auto service

Ashley G.	The staff is very friendly and knowledgeable. They were able to get me in right away, and the service was performed promptly and efficiently. I am very pleased with my overall experience. I would definitely recommend.
on 2/15/2020 for an auto service

Ralph H.	Thank you for the great service
on 2/14/2020 for an auto service

Kathy S.	You guys are great
on 2/11/2020 for an auto service

Mark J.	Your shop has always provided timely and dependable service to all of our cars at a competitive reasonable cost. Thank you.
on 2/11/2020 for an auto service

James M.	You guys are great, thank you for fixing my Jeep and getting me back on the road!
on 2/10/2020 for an auto service

Dwayne Y.	Thank you for taking in my car and fixing my wipers so fast! You guys are the best! : ) See you at Spring Break when I service my car!
on 2/10/2020 for an auto service

Denise C.	Awesome service great team!
on 2/10/2020 for an auto service

Howard N.	Troy did a very good job---
on 2/4/2020 for an auto service

Arthur L.	Good work, good mechanics and friendly office staff.
on 2/4/2020 for an auto service

Guillermo F.	Great hospitality and excellent diagnostic on my car. They were able to fix my car's oil leak with no problem and has been running great since. Great service, definitely recommend!
on 2/1/2020 for an auto service

	Thorough
Maile K. Waianae	My vehicle was given a very thorough inspection, and the staff considered all the information I shared about the issues I had been experiencing, taking the time to gather additional information they thought would be relevant to the problem I was having with my truck.
on 1/31/2020 for an auto repair of their Ford

Justin F.	Great service. Came in for rear shock replacement and it was completely in great time and helped me pass my safety inspection. Also really like how they point out things that you should be considered about that will be coming up do and including pictures of the problems.
on 1/31/2020 for an auto service

Stuart And Bernadette Toyama	Excellent customer service service and and friendly employees.
on 1/28/2020 for an auto service

Garrick K.	I am grateful for your recommendation to drained replace my brake fluid when I had my car serviced a couple of months ago. This preventive maintenance may have prevented future more expensive expenses. Keep up the |good work and [lease continue to recommend any preventive maintenance.
on 1/28/2020 for an auto service

Richard M C.	Long time customer. Excellent and meticuloust as always.
on 1/27/2020 for an auto service

Kathy M.	Fit me in last minute even though it was minor they helped as always!
on 1/27/2020 for an auto service

Jon	They do great and honest work! I highly recommend Pearl City Auto Works!
on 1/27/2020 for an auto service

Wendelin I.	I took my vehicle to PCAW for the first time. I am now a loyal customer. They were courteous and professional. They fixed everything in a couple of days and provided a loaner. The cost of all the repairs were very reasonable. I have recommended PCAW works to my friends.
on 1/27/2020 for an auto service

W. I.	Took my vehicle in to address numerous issues. They were courteous, professional, provided great service and the cost of all the repairs were very reasonable price. PCAW will be my “go to” car place for servicing and any future automotive problems.
on 1/22/2020 for an auto service

Erin F.	Hands down one of the best auto shop experiences I've ever had. Very honest and hardworking people. When my car started leaking gas they got me in immediately, spent 2 days looking for replacement parts, and helped me scrap the vehicle when repairing it wasn't a realistic option. Have already recommended to several friends and will return for any maintenance and repairs needed on my new vehicle.
on 1/21/2020 for an auto service

Kathleen F.	Best auto shop on Oahu. Friendly, fair pricing, quick and convenient. They always have your best interest in mind. Mahalo to all of you at PC Auto and a special thanks to Keoki for your help.
on 1/18/2020 for an auto service

Roy H.	Everything handled in a professional manner.
on 1/11/2020 for an auto service

Tiffany A.	Awesome service as usual!! I love the reports that come after. Let’s me know what’s necessary to keep my car running good.
on 1/9/2020 for an auto service

Doreen Samante R.	Great customer service, and professional service with diagnostic inspection walk around! Highly recommend their services and trustworthy! Mahalo PCAW!
on 1/8/2020 for an auto service

Matthew T.	Friendly staff who's doing their best to accomplish the task
on 1/8/2020 for an auto service

Gabriel M.	Great service
on 1/8/2020 for an auto service

Arthur L.	Great mechanics and friendly office staff
on 1/4/2020 for an auto service

Olivia B.	Fantastic service, very friendly and short wait.
on 1/3/2020 for an auto service

Randall C.	Great service and very accommodating!
on 1/3/2020 for an auto service

Ty T.	They do it all
on 12/30/2019 for an auto service

Robert G.	1st. Class service. Thanks!
on 12/30/2019 for an auto service

Dean G.	Fast, friendly service. Great service, great price.
on 12/28/2019 for an auto service

Anonymous	Very knowledgeable and trustworthy. They just do a great job every time. They are super friendly and very helpful in answering all my questions. Thank you PC Auto!
on 12/27/2019 for an auto service

Tim C.	Thanks for working on my van on short notice will bring my van tomorrow to check why sometimes my overheat alarm comes on
on 12/25/2019 for an auto service

Matthew B.	Locally family owned business. Highly recommended for all your car repair services needs from a simple oil change to major repair, and maintenance. Top notch!
on 12/24/2019 for an auto service

Ronaldo M.	Received a courteous welcoming from the staff. Kept me informed of my automobile's progress. No problems received. Would recommend to others.
on 12/24/2019 for an auto service

Kathy M.	Fast and easy
on 12/20/2019 for an auto service

Tommy S.	Excellent service, great follow up and very fair pricing in these times where most shops charge an arm and a leg! mahalo PC Auto Works!
on 12/20/2019 for an auto service

Deen P.	Excellent service as always
on 12/18/2019 for an auto service

Mike M.	As usual, the only place I would have work done on my vehicle. Trust-worthy, thoroughly inspected, great mechanics, friendly staff. What more can you ask for? Thanks guys for your excellent work. Mike M
on 12/17/2019 for an auto service

Dan R.	Hopefully the problem is resolved...
on 12/14/2019 for an auto service

Byron S.	Awesome workers awesome job done..well done very professional and yet personal thank you
on 12/11/2019 for an auto service

Raymond D.	Great service! Very professional.
on 12/11/2019 for an auto service

Maka A.	Been coming to this shop since 2005. I’ve never been disappointed. Even when I have a last minute change in schedule, they are always courteous and find a way to adjust to my schedule. They never talk to me about my car In terms I don’t understand. The best part, I’ve never had to take my car back for something they just fixed. It’s always good the first time.
on 12/9/2019 for an auto service

Virginia H.	This is the only place I will ever take my car for service. They are both thorough and reasonable. Your car will be completely checked out and recommendations given for whatever needs attention to keep your car safe and on the road.
on 12/7/2019 for an auto service

Lawrence K.	Loaners available.. We work done as done as promised....along with written possible problems to consider
on 12/6/2019 for an auto service

Garrick K.	As usual your service was prompt and on time. It's good that you let me know of the items that will need to be addressed in the future.
on 12/6/2019 for an auto service

Flo J.	My latest visit to Pearl City Auto was again very satisfactory from setting the appointment to completion of the work. The entire staff is helpful and all provide great customer service. I also Li ke the enlarged and comfortable waiting area. I have no hesitation in leaving a very satisfactory rating. Thank you!!
on 12/5/2019 for an auto service

Jeff C.	As always excellent service.
on 12/4/2019 for an auto service

Dorrie C.	Always great friendly service!
on 12/4/2019 for an auto service

Cynthia L.	Service was quick, efficient and very friendly. Highly recommend
on 12/2/2019 for an auto service

Andy M.	As always great service and very courteous. I would highly recommend PCAW to anyone who needs and type of auto work.
on 12/2/2019 for an auto service

Larry T.	Great on time service and reliability.
on 12/2/2019 for an auto service

Matthew R.	Amazing work and very courteous! It’s like I have a brand new car!
on 12/1/2019 for an auto service

Tom A.	If your looking for a shop that will give you fair pricing, great work, and awesome customer service. Look no further! They have the best mechanics on Oahu. Fast service and most important will provide you with an honest diagnosis of your car. These guys are great! Don`t hesitate to take your car to them for any service. I`m always comfortable doing so and have never been disappointed in the years I have been going there. Thanks Guys!!!
on 11/30/2019 for an auto service

Chasity Ah S.	Awesome service. Always available when need be. Never a long wait.
on 11/27/2019 for an auto service

Stephen H.	Always honest and straight up and with all your auto needs. Thoroughly exceptional service.
on 11/26/2019 for an auto service

Preston Y.	amazing feedback on my car and the overall health of the car through pictured and detailed information!
on 11/26/2019 for an auto service

Janice L.	The service we receive from Pearl City Autoworks is great. They fix what we need and do it in a very timely manner. They also keep us updated on any issues that they may come across.
on 11/25/2019 for an auto service

Brian C.	Always friendly staff.
on 11/25/2019 for an auto service

Susan T.	Answers phone promptly, extremely polite, knowledgeable employees. I cannot say enough about the caring customer service. If every company in Hawaii was 50% as responsive as Pearl City Auto, there certainly would be a lot less stress doing business in Hawaii. They are perfect! I do not imagine going anywhere else after dealing with Pearl City Auto.
on 11/21/2019 for an auto service

Wayne Y.	Responsive service| great results. Fixes every vehicle problem I bring. Mahalo👍😎
on 11/21/2019 for an auto service

Sam K.	Everyone was very courteous/friendly/family like. My car was well taken care of for safe driving/mechanical functions. I feel I can really depend on pc auto to care for my car.
on 11/18/2019 for an auto service

Sandy D.	I got no complaints....only praise for their customer service. I recently had a problem with my car, took it in, they assessed and found what needed to be done , made the corrections and now we’re all good and car’s back on the road. Thank you PCA for yet another successful job.
on 11/16/2019 for an auto service

Lawrence O.	I had my 25 years old car serviced. The main reason I still have a car this old is because Pearl City Auto Works keeps my car in very good and safe running condition. Keoki, the manager, makes sure the customer is well taken care of, they know exactly what the service requirements are and that each car owner is satisfied 100%. Recently, I had a problem with my keys. Keoki found someone and had him go over to their shop and fix it thereby saving me time to go to a key maker. Troy, Technician, does very good work. He even reports things that need to be fixed asap and the ones that can wait. Shay, Service Advisor, is always willing to help you in any way possible. After my car service, she sends me a detailed report on what Troy did, found and condition of major car areas. With their help, I hope to keep my 25 year old car another 5 to 10 more years.
on 11/16/2019 for an auto service

Matthew C.	Prices were comparable to what I researched online. Quoted me a day and then got it done early. Amazing service.
on 11/16/2019 for an auto service

Ty T.	Always great service
on 11/15/2019 for an auto service

Matthew C.	Price was reasonable to what my research online showed. Plus it was done much earlier than expected. Amazing service great place.
on 11/15/2019 for an auto service

Ingrid M.	The customer service at Pearl City Auto was excellent. The staff was very professional and knowledgeable.
on 11/15/2019 for an auto service

Donald S.	Once again, great work and service by the team at Pearl City Auto Works! Can’t express in words how satisfied I am with the work on my 2007 Pathfinder. They go out of their way to ensure customers are happy with their work. Thanks again and look forward to my next service!
on 11/9/2019 for an auto service

Herb O.	Good work.
on 11/7/2019 for an auto service

Anne K.	very informative, kept me up to date on situation, repairs completed timely
on 11/7/2019 for an auto service

Anonymous	Excellent service! Professional, expedient, thorough. Great customer service| really caring!
on 11/5/2019 for an auto service

Jeff F.	5 star mechanic all around! Speed, communication, and technical prowess are all top notch. Even the reception area and modernized iPad intake method are a nice touch compared to the rest on the island. 🤙🏽🤙🏽🤙🏽🤙🏽🤙🏽
on 11/5/2019 for an auto service

Justin C.	It's reliable the show you all the details that's wrong with your vehicle and they have loaner cars ready for you.
on 11/5/2019 for an auto service

Mark K.	Service and Workmanship you can depend on!
on 11/4/2019 for an auto service

Sam P.	Quality work, the customer service was outstanding as well. I called multiple mechanics and received very little help. I live all the way in Hawaii Kai and chose to tie all the way to this shop because of the customer service and it was a great decision. They also helped me tow, took a lot of the stress away. I had an alternator replaced. I’ll be a return customer for life, your car is in great hands with these guys. Shootz!
on 11/2/2019 for an auto service

Pat T.	terrific job
on 10/31/2019 for an auto service

Dan R.	Great service by great people!!
on 10/27/2019 for an auto service

Otto G.	Most honest and trustworthy mechanic shop on Oahu. Make an appointment they are always busy. When it’s your turn expect perfection.
on 10/26/2019 for an auto service

Donald K.	Thank you for helping with our tires. We went to Sam's and had it fixed. Didn't take very long. They found a screw in the tire.
on 10/24/2019 for an auto service

Roy H.	Excellent job.
on 10/23/2019 for an auto service

John A.	As always, professionalism, prompt service, great communication with management and working staff all the way.
on 10/22/2019 for an auto service

Michael G.	Very knowledgeable and kind staff who made sure I knew what was going on and helped any way they could. They provided a loaner vehicle at the last minute and when I had to bring my car back in due to a faulty part that was installed, they immediately acknowledged the problem and worked to make it right. Very professional organization!
on 10/17/2019 for an auto service

Neal F.	Excellent customer service.
on 10/17/2019 for an auto service

Nancy J.	Excellent staff and service that goes above and beyond the normal level of customer service to take care of the customer in a professional and satisfactory manner.
on 10/16/2019 for an auto service

John A.	Going over with the performance of my car I must say that your service is excellent and I’m very satisfied with your technicians Mahalo for your awesome service. Much Aloha John.
on 10/15/2019 for an auto service

Roberto M.	So far OK but l usually wait six month before reviewing. But so far so good.
on 10/13/2019 for an auto service

Jolyn G.	Fast and efficient service, trusted business!
on 10/12/2019 for an auto service

Ray K.	Great service! I get a diagnostic review emailed to me. They text message for appointment reminder and when your car is done!! Very satisfied!! Even my parents take their van for service at Pearl City Auto Works!!
on 10/11/2019 for an auto service

Lawrence K.	Very satisfied with service...completed as promised....also appreciate the comprehensive review of important work to be addressed.... very personable manager Keoki . would recommend to.friends.,..gives fair estimate...no hidden charges..
on 10/11/2019 for an auto service

Brian C.	This go around it was just a safety check, waited for my car.
on 10/7/2019 for an auto service

Jorge/tim Classic B.	IT'S A BLESSING TO KNOW A COMPANY THAT KEEPS UP WITH THEIR EVER CHANGING TRADE. THANKS KEOKE AND CREW FOR ALL YOUR HELP. JORGE
on 10/4/2019 for an auto service

Keith T.	Great service try to accommodate you financially as far as what needs to be taken care of on your car first so they can get you back on the Road.
on 10/4/2019 for an auto service

Jinadean G.	Solid place to fix your vehicle
on 10/2/2019 for an auto service

Wendall O.	Keoki continues to be helpful, informative, accommodating, every time I bring my vehicle in. Have made recommendations to family.
on 10/2/2019 for an auto service

Mary M.	Excellent!! Friendly and Fast! They are very accommodating given that I was last minute with my safety check| they were able to get me an appointment, get my state inspection and save my day!!
on 10/2/2019 for an auto service

Elliot C.	It has been three weeks since my vehicle had major surgery. Of all things this hot summer, my AC broke and my original disk brakes was in need of attention. Since my car needed general maintenance anyway - why not drop it off and to have everything done at one time. I appreciated Keone for squeezing me in their super busy schedule and provided a loaner for the duration in short notice. I was desperate for a repair shop and I am glad I chose Pearl City Auto Works! Since then, I have been driving all over the island using my brand new cool AC. My car works like the first day I bought it - over 14 years ago with 173,800 miles! Everyone at PCAW says that it is important to service your vehicle regularly. I believe that! My car is a testament to that practice. I will be back for my next oil change soon!
on 9/30/2019 for an auto service

Sharon M.	Good, quick, and friendly service . . . Thank you!
on 9/27/2019 for an auto service

Alvin Y.	Always receive top notch service from Pearl City Auto Works. l highly recommend you try them out when you are having issues with your car or truck.
on 9/26/2019 for an auto service

Janette M.	They were very fast, efficient and very friendly. It was the best service by far that I have received from any auto repair shop. They also allowed me to use a loaner so I didn't have to sit and wait for my diagnostics to be done. I will definately be back. Thank You!!!
on 9/26/2019 for an auto service

Robert Balino	Great service all the time and fast.
on 9/25/2019 for an auto service

Mauna B.	Very friendly service, they did exactly what I asked for, and I loved that they gave me a loaner car while my car was at their shop. Whatʻs the best is that they can do a safety check right then and there, you donʻt have to wait hours or days for an opening. Definitely recommend this shop!
on 9/25/2019 for an auto service

Leonard B.	Pearl City Auto Works is an outstanding service provider. They made me feel like they really cared about me and my vehicle. Customer service was fast, informative and super courteous. And the mechanical service was outstanding! I got my car back quicker than I expected, within budget and they even did my state inspection! BZ guys!
on 9/25/2019 for an auto service

Cameron K.	Amazing service great work good price
on 9/23/2019 for an auto service

Henry R.	Excellent Service again!!
on 9/21/2019 for an auto service

Diana O.	great friendly service.......thank you.......
on 9/19/2019 for an auto service

Joe R.	They do great work
on 9/19/2019 for an auto service

Jose R.	Very satisfied
on 9/18/2019 for an auto service

Randall C.	Terrific service. Fast and timely return of car. Would recommend this company to anyone.
on 9/18/2019 for an auto service

Glenn M.	Excellent!
on 9/18/2019 for an auto service

Rachael H.	Excellent service from beginning to end. Cant thank them enough.
on 9/18/2019 for an auto service

Matthew T.	They are always honest and professional
on 9/12/2019 for an auto service

Newton Y.	Very Professional, honest and reasonably priced. Would highly recommend.
on 9/12/2019 for an auto service

Henry A.	Job done right, on time.
on 9/11/2019 for an auto service

Richard K.	Can't believe how technology has changed. I am impressed with the technology, it makes the experience amazing.
on 9/7/2019 for an auto service

Tiffany A.	Fantastic as usual! Great service. Quick too. I love that they send a report about my car so I see the current condition on a whole.
on 9/5/2019 for an auto service

Jennifer P.	I trust My car to Pearl City Auto. They usually provide a quick and quality service. I also like the fact that they always do a detailed inspection and provide you with a report of what they found. I’m glad that I found a place I can trust.
on 9/5/2019 for an auto service

Paul	I put in my old Saturn for repairs, was completed and seems to be running well. I like they check the car and prioritize fixes and its up to you to talk to them and schedule if your budget allows.
on 9/4/2019 for an auto service

Gary O.	Always reliable and competent service.
on 9/4/2019 for an auto service

Jeff C.	I have been bringing our two cars for service for about two years now. Always outstanding service and sound advise.
on 9/4/2019 for an auto service

Don S.	Superior Customer Service! Safety inspection expired and I didn't have appointment. Keoki was able to squeeze me into an already busy day!
on 9/3/2019 for an auto service

Herbert N.	I always look forward to and value the PCAW courtesy inspection report, to see what I need to be aware of.
on 8/30/2019 for an auto service

Eric F.	You guys are awesome. Thanks for everything you do.
on 8/30/2019 for an auto service

Roger B.	Customer service oriented! No service done. Brought car in to diagnose TPMS light on. Thank you for performing the diagnoses and test.
on 8/28/2019 for an auto service

Robert N.	Mahalo for the fast and very friendly service! Very comfortable waiting area where I got a lot of work done during my short wait!
on 8/28/2019 for an auto service

Donald Koga	Excellent service! We rely on whatever they say we need to have done to keep our cars running well. We will always have all work done by them
on 8/28/2019 for an auto service

Fallon B.	Great customer service! I would absolutely recommend Pearl City Auto Works to others.
on 8/28/2019 for an auto service

Judson T.	Just the usual awesome thorough service from these guys!
on 8/26/2019 for an auto service

Sharon M.	Great service.
on 8/26/2019 for an auto service

Julie	Awesome service from beginning to end! I needed my car’s AC fixed, along with oil leaks and then some! They fixed it all in a timely manner, calling to update me, and sent emails to explain and show what they were doing. I’d highly recommend PC Auto Works and I am so happy my family has found our new Go-To-car shop to help keep our precious cars running long time more!! Aloha, PCAW!!
on 8/20/2019 for an auto service

L P.	Simply the best! I had the chance to work with Keoki and Shay, and I have to say they work with the customer's needs and try to get your vehicle back on the road in top shape! The pictures the techs provide of your vehicle's problems along with the customer service are what makes Pearl City Auto Works truly stand out from the rest!
on 8/18/2019 for an auto service

Leslie K.	Check these guys out. They great work and they save me money! I will be coming back. Mahalo!
on 8/16/2019 for an auto service

Brian C.	Excellent on time service. Friendly and personable staff. I forgot the car’s paperwork in the glove compartment But I didn’t need to go get it, they got it themselves.
on 8/16/2019 for an auto service

Joyce V.	Making an appointment is very easy and quick. Took my car in on Tuesday morning and on Thursday morning it was all done. My car run quiet and smooth. Also, had some quotes for other jobs for my car and the cost was much less than taking it back to the dealer. I like doing business with Pearl City Auto Works because their staff is very courteous and patient.
on 8/16/2019 for an auto service

John A.	Great customer service, always welcome customers with a great attitude and is especially professional.
on 8/15/2019 for an auto service

Devin N.	Great help. Didnt take long to tale of what i needed.
on 8/15/2019 for an auto service

Kelly G.	Excellent service!
on 8/14/2019 for an auto service

Wayne E.	I want to thank everyone at PCAW, this was my second repair here and it was quick and professionally done. I get a nice loaner while my vehicle is being fixed and the loaner vehicles are clean and maintenanced well. The only reason that I didn't provide 5 stars was because of the premium prices charged for your services, although lower than a Dealership cost, the prices could be lower for some services. However the service has been top notch and I do recommend them for their repair services.
on 8/13/2019 for an auto service

Robert T.	Once again, Mahalo for great service.
on 8/13/2019 for an auto service

Wendall O.	L
on 8/12/2019 for an auto service

Lashante T.	Great customer service and they are very thorough with auto service. They take pictures of everything and is included in you inspection report that they email to you. You also get a loaner car if the have to leave your car there and are not able to wait for it. Overall, I would bring my car back for any services needed.
on 8/9/2019 for an auto service

Anonymous	I chose to ckme here because they were listed as a certified shop on the USAA app. My back passenger window was broken and the door was stuck shut. I called and explained my situatuon and was told to bring the car in the next day. I was even allowed to use a loaner car which saved me from the headache of going through my insurance company to set up a rental car. All they asked was that I provide proof if insurance and a valid driver's license and that I refill the gas tank upon return. My car was fixed in less than a week, and it only took that length of time because they had to order an out of stock part. I will be telling everyone on base about the great service that I received at this shop. Because of their outstanding customer service, I will also only be using thrm for any other vehicle needs. I highly recommend this place for anyone needing car repairs.
on 8/8/2019 for an auto service

Martin M.	I chose to come here because they were listed as a certified shop on the USAA app. My back passenger window was broken and the door was stuck shut. I called and explained my situatuon and was told to bring the car in the next day. I was even allowed to use a loaner car which saved me from the headache of going through my insurance company to set up a rental car. All they asked was that I provide proof if insurance, a valid driver's license, and that I refill the gas tank upon return. My car was fixed in less than a week, and it only took that length of time because they had to order an out of stock part. I was given a fair price and they did not try charging for any extras. This was the best experience I have ever had when it comes to getting my car repaired. I will be telling everyone on and off base about the great service that I received at this shop. (I have already recommended them to 3 people so they should be expecting calls soon). Because of their outstanding customer service, I will also only be using them for any other vehicle needs. I highly recommend this place for anyone needing car repairs.
on 8/8/2019 for an auto service

Cody M.	Very quick and professional service. Car has been running smoothly since repairs. I would recommend.
on 8/8/2019 for an auto service

Kathy M.	Top rate!
on 8/6/2019 for an auto service

Corey S.	Very fast and very well done. Price was lower than quoted.
on 8/5/2019 for an auto service

Michael K.	Fast and Friendly. Great service, have already recommended to others
on 8/5/2019 for an auto service

William M.	Excellent service! Gave me a loaner while work was in progress minimizing disruption to my work and other commitments. Cost and time for services was accurate with a quick turnaround of my vehicle which to me means, they have some very good Maintenance Techs working there. In addition, the Service Representative kept me up to date of recommended repairs, on going repairs and associated costs. Shop was clean and organized which is a sign of pride and care. Mahalo Pearl City Auto Works for a job well done.
on 7/29/2019 for an auto service

Mike	Great customer service. Would recommend to my friends on the island.
on 7/26/2019 for an auto service

Zwolf2112	The team at here is amazing and they were very professional. They helped me with my safety inspection and were nothing awesome. I have no problem recommending them to anybody.
on 7/26/2019 for an auto service

Roderick J.	I am very pleased with Pearl City Auto Works I felt comfortable I feel I can trust them and I relied on their findings more importantly to me is the honesty that goes a long ways with the honesty, trust I will always take my car to them and my friends I would recommend that they go to Pearl City Auto Works where your car will be in good hands.
on 7/25/2019 for an auto service

Roberto M.	VERY GOOD
on 7/23/2019 for an auto service

S O.	I had an issue with my car. It was leaking oil (small drips). The car was taken to two auto places and no one could resolve the issue except Pearlcity Auto Works.
on 7/22/2019 for an auto service

Ellen M.	Pearl City Auto Works has always been accommodating. I feel reassured driving my car after service.
on 7/21/2019 for an auto service

Sonia M.	I love this place! So professional courteous and always informative.
on 7/19/2019 for an auto service

Jeffrey A.	5 out of 5
on 7/18/2019 for an auto service

Sandy D.	Ever since my son referred Pearl City Auto Works I’ve been taking my nine year old Xterra and have received professional, friendly, outstanding service, can’t get any better than that. I feel safe and confident driving knowing my Xterra just got the best care. Thank you Keoki and Shay and the mechanics, see you for my safety check, Aloha😊
on 7/18/2019 for an auto service

Terri N.	Fast and efficient.
on 7/17/2019 for an auto service

Jordan P.	They were great everything went smooth except for the news on my car but as the car gets older that's how it goes.
on 7/15/2019 for an auto service

Patrick K.	Awesome customer service.
on 7/15/2019 for an auto service

Tiffany A.	Fantastic work as always based on the ride of the car when I left. It’s much stabler and not as loose. I had my alignment and transmission done.
on 7/11/2019 for an auto service

Linda B.	Great service, friendly, very detailed in diagnosis review. Took care of my car. Recommend to my familt and friends.
on 7/11/2019 for an auto service

Marjorie P.	Awesome customer service after what I went through at 2 DMVs. Although they require appointments, they were able to take my car in as a walk-in for the state mandated safety inspection. I’ll definitely keep them in mind for future maintenance, especially since you can wait in a clean space with free WiFi.
on 7/11/2019 for an auto service

Brian S.	Service is always top dog. Thanks to Erin and her awesome staff!!
on 7/10/2019 for an auto service

Anonymous	I had problems with my 2003 Honda Accord starter and called PCAW for a price quote. Since my appointment was for the next day, I dropped off my car and was given a loner. By dropping off my car they could work on it first thing in the morning. The next day I received a call at 8:30 a.m. to pick up my car. Now my car starts immediately! Thank you to Lead Technician Keoki for his outstanding service!
on 7/9/2019 for an auto service

Adrian K.	Everything went smoothly as expected.
on 7/6/2019 for an auto service

Cy O.	Awesome Team, Service, & Overall experience. Highly recommended.
on 7/4/2019 for an auto service

Lois S.	Thanks for arranging timely appointments for our car service and timely efficient work.
on 7/4/2019 for an auto service

Joseph D.	Repair seems to have corrected the problem. Thanks for getting it resolved quickly.
on 7/2/2019 for an auto service

Poomai F.	Staff was very helpful and friendly. Took great care of my vehicle and got a full detail of the work they did.
on 7/1/2019 for an auto service

Michael L.	Good service to customer
on 7/1/2019 for an auto service

Ralph N.	Quick honest review of my embattled Altima. Staff friendly.
on 6/28/2019 for an auto service

Richard M.	The mechanics are very good and keep my car in the best condition possible.
on 6/28/2019 for an auto service

Rosalee K.	Excellent service!! Got a loaner car while my car was being repair!! Great personal customer sevice!! Great prices!! I will definitely recommend to my friends and family! My son recommended their service to me!! He said they were great and he was right!!!!!
on 6/28/2019 for an auto service

Santos I.	Awesome Service and Honest
on 6/28/2019 for an auto service

Pauline S.	Keoki and his team went out of their way to help us figure out what is wrong with our van. We appreciate their unselfish service very much.
on 6/27/2019 for an auto service

Grant T.	Extremely accommodating, knowledgeable staff, great communication, excellent customer service!
on 6/26/2019 for an auto service

Tino P.	The best service!! Always!
on 6/26/2019 for an auto service

Danny J.	Gene is a phenomenal mechanic and very patient with explanations. I will use Pearl City and him exclusively! They are very MILITARY FRIENDLY, so Service Brothers and Sisters....please consider Pearl City Auto!
on 6/26/2019 for an auto service

Michael P.	The team at PCAW have kept all of our cars running perfectly since the '90s. Thanks to a personable and professional group.
on 6/24/2019 for an auto service

Virginia H.	I would never take my car anywhere else. Service is excellent and more than fairly priced. Pearl City Auto Works was recommended to me by a neighbor and friend. Spread the word. This is the place to go for regular service and repairs.
on 6/21/2019 for an auto service

Alan W.	Outstanding mechanics that know their jobs and do it with pride/excellence.
on 6/20/2019 for an auto service

Paul S.	Very reliable and excellent customer service!
on 6/20/2019 for an auto service

Nestor D.	Outstanding service!
on 6/17/2019 for an auto service

Randall C.	My wife and I have found our cars to be serviced by friendly, reliable, and honest staff. There's no guessing as to how much repairs will cost. What is quoted is what is charged and they keep us apprised as to what needs to be looked into on further visits. PCA is also community minded asking for donations to help out the OSPCA.
on 6/17/2019 for an auto service

Roberto M.	SO FAR SO GOOD
on 6/17/2019 for an auto service

Neal F.	Very efficient and complete.
on 6/14/2019 for an auto service

Hiro A.	As always, your service is always punctual and professional. Thank you very much!
on 6/13/2019 for an auto service

Bill E.	One of the best auto service dealers I've ever dealt with. I will reconment you to everyone I know.
on 6/13/2019 for an auto service

Richard J.	Good job
on 6/12/2019 for an auto service

Brian C.	Servicing of my car was finished on time.
on 6/11/2019 for an auto service

Dorrie C.	Great service as always, thank you for calling me and reminding me!
on 6/10/2019 for an auto service

Donald K.	thank you for all the swift service and taking care of our problems to give us peace of mind
on 6/10/2019 for an auto service

Eric F.	Excellent pre-buy inspection found crack in engine block and two other issues that gave us the information we needed to know not to buy.that car.
on 6/10/2019 for an auto service

Kevin B.	So far things have been working well in my truck thanks
on 6/7/2019 for an auto service

Brad/jamie H.	Always feel well taken care of by entire staff and service crew. Was provided a more than adequate loaner.
on 6/7/2019 for an auto service

Tj M.	Great service. This was my first visit to this shop and I was very impressed with the comprehensive inspection that was performed and emailing me the list of items for my review. I appreciated that pictures were also included as well. As a new customer, I had many questions and they took time to explain things to me at my level. I also apprecited the "suggested items" that also need attention and/or may be needed for future plans for repair. I felt a level of comfort that these guys are very confident and most of all competent in their work and knowledge. I will definitely be bringing my car repairs and needs to this shop.
on 6/7/2019 for an auto service

Lizabeth H.	I always deal with Shay and Keoki. They always have a welcoming smile when I come in to drop off and pick up. They always try to give me the best deal and options. I appreciate all their help with my cars.
on 6/6/2019 for an auto service

Jeff Choy	Five stars. The best service ever. On time and ever prompt.
on 6/3/2019 for an auto service

Francis K.	Really satisfied with the work they did on our 2004 Hyander, changing the rack and pinion assembly, auto-window motor assembly, wheel alignment and changing the worn radiator.
on 6/1/2019 for an auto service

Meilin L.	Called them for a safety check the morning of and they got us in and out so fast. Great customer service as well.
on 5/31/2019 for an auto service

Bryan A.	Thanks for the services you provide. Always courteous and professional every time i take my vehicles in.
on 5/30/2019 for an auto service

Bryce D.	They were fast and easy to work with!
on 5/30/2019 for an auto service

Wyatt S.	Reliable, flexible and extremely helpful. They’ll work around your circumstances to make sure the things that need to be fixed are taken care of. They give very detailed reports and if there is something that they can’t do, they’ll happily point you in the right direction. Highly recommended
on 5/29/2019 for an auto service

Richard M.	Great Service and good explanation of work to be done.
on 5/27/2019 for an auto service

Richard S.	Excellent and quick service.
on 5/24/2019 for an auto service

Melvin M.	Simply the best
on 5/21/2019 for an auto service

Sarah J.	Great work done in a timely manner as always!
on 5/20/2019 for an auto service

Robert T.	Great service and aloha.
on 5/19/2019 for an auto service

Garrick K.	It is always a pleasure to visit you since you take good care of my car and always remind me of any problems or upcoming maintenance.
on 5/17/2019 for an auto service

Tiffany A.	Very awesome service as usual. Love that they did a report and emailed it to me. I know what to service next.
on 5/16/2019 for an auto service

Henry R.	Great Service and in a very prompt delivery! Super Job!
on 5/16/2019 for an auto service

Ariel M.	Great service
on 5/15/2019 for an auto service

Alfred W.	Excellent customer service.
on 5/11/2019 for an auto service

Stephen T.	Very pleased with the quality of the work and the price is fair. Turnaround time is very good! Will have them do more work on my car as needed.
on 5/10/2019 for an auto service

Arthur L.	I am totally satisfied with the work they have done on my Nissan Frontier.
on 5/8/2019 for an auto service

Melvin T.	I’ve been coming here forever starting with the father and now the daughter Erin. From father to daughter the quality of work is the same - GREAT!!! More importantly, they have such a high level of ethics. I’ve always drove off my cars with the highest level of satisfaction. Guess Pearl City Auto will be stuck with me for many more years.
on 5/8/2019 for an auto service

Brian K.	My review is 110% and just want to thank Keoki for taking me to and from home to get my car and the excellent service your company provides. I will make sure I come back and knowing that my friend Troy works there I know my car is in good hands. Thank you for all the great service your staff provides.
on 5/6/2019 for an auto service

Lenore A.	As usual, they figure out the problem and take care of it. The cleanest coolest looking auto shop I’ve ever seen in my life! It should be featured in a photo shoot or on Hawaii 5-0 Mahalo’s Keoki and Shay!
on 5/2/2019 for an auto service

Bernard L.	The staff at Pearl City Auto Works are awesome. Keoki is great and will give you a fair and honest answer. It is very refreshing to work with a shop that will give you honest advice and not just upsale you on services that are not required. Everyone is friendly and their work is top notch. You can see the pride in their work by the quality of the service and knowledge. This beats going to the dealer and getting taken for a ride that drains your wallet and does not guarantee their work. This is a shop you can call family.
on 5/2/2019 for an auto service

Richard M C.	Pearl City Autoworks diagnosed and fixed our brake problem in one day, even though my own mistake caused an unnecessary delay. This is making the customer happy even when it's his own fault. Not surprising though since they have been keeping me and my cars happy for many years. Excellent service as always.
on 4/24/2019 for an auto service

Roxane/lindsey K.	Awsome service!! We were always keep abreast on what was happening with our vehicle and gave permission before any work was done. Best place and best prices. Will recommend others to Pearl City Auto Works.
on 4/22/2019 for an auto service

Robert B.	Best business to deal with to get your auto fixed. Quickly done when parts are available and loaners are available for use.
on 4/22/2019 for an auto service

Mike A.	They installed my Borla mufflers.quickly and at a good price.
on 4/22/2019 for an auto service

Paul	They had the parts on hand and did the job quite quickly. My car is some 15 years old but like how they maintain it.
on 4/19/2019 for an auto service

Hiro A.	As always, prompt, courteous and efficient service!
on 4/18/2019 for an auto service

Clifford M.	Excellent fast service and diagnostics. E mail descriptions pointing out problem areas and recommendations for repairs ,outstanding.
on 4/18/2019 for an auto service

Sid M.	Great customer service from Shay and Keoki ! Always detailed and willing to work with the customer.
on 4/17/2019 for an auto service

Howie A.	Choosing an auto shop is always a challenge. You can never tell if a shop is just trying to take your money or truly trying to help you. From the moment I called, I received nothing but outstanding service!! They were accommodating to my schedule and offered a loaner so I didn't have to miss work. I went in because I was told (by another shop) I needed my brake pads changed and rotors resurfaced. PCAW did a courtesy inspection on my entire car and emailed me the report.(Yay!! technology) After talking to Keoki, it turned out that my car brakes were fine for another 5000 miles! I was grateful that they took the time to check it out and not just change it because I was "told" something was wrong. Now this is true "SERVICE", they easily could have made $400+ off of me but didn't. I was so relieved! They definitely have their customer's best interest at heart. I've never been so pleased and confident of a body shop. I'm a customer for life! You can bet I'll be sending you referrals! MAHALO!!
on 4/16/2019 for an auto service

Dan H.	Took my Tacoma in for my timing change gasket, water pump and regular maintenance. Got it back like I just drove off the lot in 2006. They took the time to clean some areas and it literally made a huge difference when I started driving it. I had to call them back to ask what they did because it was that noticeable. Thank you very much I really appreciate your attention to detail and genuine care.
on 4/15/2019 for an auto service

Maka A.	I always leave my car without worries and pick it up feeling like it was worth every penny.
on 4/13/2019 for an auto service

Ricky T.	Great job and very informative! Professional interaction which is important when dealing with clients.
on 4/13/2019 for an auto service

Donald K.	Thank you for the fast and efficient service.
on 4/12/2019 for an auto service

Kevin D.	Excellent customer service
on 4/12/2019 for an auto service

Stacey J.	The Best auto repair shop I know of.#1 Try them for yourself.
on 4/11/2019 for an auto service

Monica S.	thank you for another great experience with Pearl City Auto. :) My teenage son had to manage all of the service of our car and he felt the people treated him well there. We appreciate that we were told what truly needed to be done and what "should be done soon", but could wait a month or two. Mahalo!
on 4/5/2019 for an auto service

Sonia M.	Love this place! Always doing their best to accommodate me and Keoki always calls to let know if anything else needs to be taken care of. They Are good at monitering what looks like might be an issue in the future. Great service, great work!
on 4/3/2019 for an auto service

Dayton F.	Good service. Worked hard to try to keep costs down
on 4/2/2019 for an auto service

Donald C.	Personnel there are always friendly and courteous...
on 4/2/2019 for an auto service

Lenore A.	They take good care of you.
on 3/29/2019 for an auto service

Royce M.	Fast service,in and out wit no delay
on 3/25/2019 for an auto service

John A.	Very customer service oriented, quality workmanship, great attitude towards customers.
on 3/25/2019 for an auto service

Jailen R.	Great service!
on 3/22/2019 for an auto service

	Highly recommend
Sharla T. Waipahu	Highly recommended
on 3/21/2019 for an auto repair of their Chevrolet

Peter G.	Great experience, my appointment for my safety inspection was on time and quick. Staff is professional. I would highly recommend and will use them again
on 3/21/2019 for an auto service

Robert B.	Thanks. The best place to get your car fix and fast repair done.
on 3/20/2019 for an auto service

Arthur L.	Great staff and service.
on 3/20/2019 for an auto service

Dean G.	Too early to tell
on 3/19/2019 for an auto service

Herb O.	Does good work
on 3/19/2019 for an auto service

Don S.	Outstanding customer service! New to the island and needed my car fixed quickly! They provided an honest assessment of the repair to my vehicle and I was able to get my car in with very short notice! Most impressively the repair was completed quickly! Very satisfied and would recommend Pearl City Auto Works to anyone, they are my Go-To Auto Shop!
on 3/18/2019 for an auto service

Michael P.	Always professional, friendly and they keep our cars running perfectly.
on 3/18/2019 for an auto service

Kathleen F.	Thank you once again for taking care of our auto needs. Always a great job, very considerate and reasonably priced. Mahalo, Pearl City Auto Repair.
on 3/16/2019 for an auto service

Grannypooh51	Very honest and great price. This auto shop always offers personalized service and pays attention to every detail of our car. We are extremely pleased with Pearl City Auto Works.
on 3/15/2019 for an auto service

Danny H.	Great service as always
on 3/14/2019 for an auto service

Jeff C.	I bring my Toyota’s to be serviced. I could have the work done by Servco. For free! But I don’t like waiting. The service at Peal City Autowerks is first rate. Work is done efficiently by qualified personal. I don’t wait too long.
on 3/13/2019 for an auto service

Chris S.	Awesome, extremely friendly service. Honest mechanics are hard to find, Thanks!
on 3/12/2019 for an auto service

Brian C.	Work was completed as promised.
on 3/7/2019 for an auto service

Gregg V.	Diagnosed problem, ordered parts and fixed it, simple as that. No drama transaction.
on 3/6/2019 for an auto service

Tom P.	Keiki and crew again deliver prompt, capable, and friendly service.
on 3/6/2019 for an auto service

Jay E.	Awesome competent service - actually brought the car in a day early than my scheduled appointment - but they still took my car in for safety inspection.
on 3/4/2019 for an auto service

Donald K.	Great job! Thank you.
on 2/27/2019 for an auto service

Amoreena R.	Excellent and efficient customer service.
on 2/27/2019 for an auto service

Ned W.	Got a safety inspection done here. They got me right in without an appointment and Keoki made sure everything they fixed was explained to me. In and out in 30 minutes. Thanks Keoki!
on 2/27/2019 for an auto service

Marlene E.	The staff and personal attention/support exceeds my expectations. Staff friendly, service transparent and thorough inspection| very supportive, ambience very clean and welcoming. Convey true spirit of "Aloha".
on 2/26/2019 for an auto service

Bradley E.	Perfect as always!
on 2/26/2019 for an auto service

Wayne A.	Intake smooth. Service done in short order. They even placed my Registration sticker on the license plate.
on 2/26/2019 for an auto service

Rex L.	Amazing customer service. dropped my truck off at 7 am and by 11 i had an email with a complete and in depth run down of my truck . they listed what was recommended for immediate attention and future attention all the fluids were checked oil,brake,transmission ,steering . to have the report and pictures that fast delivered to my phone was a great help. very customer oriented. i have recommended them to a friend already .
on 2/26/2019 for an auto service

Maka A.	Thank you for letting me take my car so we could get the kids and come back the next day. Everything is good.
on 2/22/2019 for an auto service

Glenn O.	Good quick service and a nice new office
on 2/19/2019 for an auto service

Larry T.	Expedient service with confidence.
on 2/18/2019 for an auto service

Lawrence O.	I am so fortunate to have Pearl City Auto Works take care my 24 years old car. Erin, the owner, is always friendly and makes sure all her staff gives 100% effort to her customers' concerns. I recently had a car problem and Shay updated me of the extent of situation, that I had a loner if I needed one and informed me of the estimated cost. Keoki investigated the problem and made sure that it was 100% corrected and tested thoroughly. He always is willing to tell you, in detail, what the problem was, how it happened and the corrected steps taken. For me the most important thing I look for to take my car for repairs is a place that do good work, honest and reasonable price. Pearl City Auto Works is the place for me. My estimated cost was lower and Shay was honest to give me the lower price.
on 2/16/2019 for an auto service

Kathleen F.	Love PC Auto Repair. Everyone there is very knowledgeable and helpful. Thank you for making it such an east process to get our repairs done. We are on a limited budget and we appreciate all your help and fairness. Mahalo, Daryl and Kathleen Fidl
on 2/16/2019 for an auto service

Henry G.	Nice seeing Erin again. She's been AWOL for while.
on 2/14/2019 for an auto service

Ronald L.	Friendly and courteous. Good customer communication.
on 2/14/2019 for an auto service

Kathy S.	The best!
on 2/13/2019 for an auto service

Manuel K.	best service anywhere!!!
on 2/13/2019 for an auto service

Stephen S.	Very impressed with the facilities and the staff. My car window was fixed in a timely manner. They did an excellent inspection of my vehicle and notified me verbally and with photos of problems with my Hyundai Sonata.
on 2/8/2019 for an auto service

Meilin L.	I was very impressed with their customer service at Pearl City Auto Works. They are the only shop that lends you a vehicle to use, no questions asked. Also they sent me a detailed description of the repairs needed with PICTURES. I never felt pressured to get additional repairs done and they made the necessary repairs faster than I expected. Not to mention they actually explained what repairs needed to be done and broke down the total so you can understand what is actually being repaired on your vehicle. I will be recommending them to everyone. Glad I found a trustworthy shop in island. Thank you PCAW!
on 2/7/2019 for an auto service

Meilin Mcfall L.	I was very impressed with their customer service at Pearl City Auto Works. They are the only shop that lends you a vehicle to use, no questions asked. Also they sent me a detailed report of the repairs needed with PICTURES. I never felt pressured to get additional repairs done and they made the necessary repairs faster than I expected. Not to mention they actually explained what repairs needed to be done and broke down the total so you can understand what is actually being repaired on your vehicle. I will be recommending them to everyone. Glad I found a trustworthy shop on island. Thank you PCAW!
on 2/7/2019 for an auto service

Alan W.	Knowledgeable mechanic.
on 2/6/2019 for an auto service

Glenn M.	Good fix on an old car.
on 2/6/2019 for an auto service

Jean	Great customer service. Battery died, "K" jump started car, drove car from my home to shop. Installed new battery and took care of disc rotor, pads, leaky radiator hose, etc. Since I had no way to get to his shop the next day, "K" came to my home at 6:00 a. m., drove me to the shop to pickup the car. Really appreciated this service as I needed to drive daughter to bus stop by 6:15 .I can't say enough about their service and kindness in taking care of me. LOved their detailed computerized billing. Their updates/reminders to my computer helps me track when I need to see them on oil change, safety check etc. Mahalo!
on 2/5/2019 for an auto service

Heidi	I had an emergency situation where my car was overheating because the heater hose connector had broken. I was nearby Pearl City Auto when it happened, and they kindly made arrangements to see me as soon as I arrived. Because I had a friend with health issues with me, they allowed me to purchase the part at the nearby Napa to shorten the wait time, and they even stayed into their lunch hour to finish the job for me so I didn't have to wait til after their lunch hour. I am so grateful for their professional and friendly service. And I was also impressed by the cleanliness of their garage -- something you don't always see at mechanic shops.
on 2/5/2019 for an auto service

Earl T.	I’m happy
on 2/4/2019 for an auto service

Earl T.	Good job
on 2/4/2019 for an auto service

Tiffany A.	As usual they did an exceptional job to make me feel good despite having an car emergency. They were able to take my car in the day I called and it was ready the next morning.
on 2/4/2019 for an auto service

Jay E.	Excellent Service - they do not cut corners - vehicle thoroughly inspected. Well run busines.
on 2/4/2019 for an auto service

W V.	Excellent as always!
on 2/1/2019 for an auto service

Andrew K.	These guys are great! Excellent communication and follow ups. They also completed the work on my car in half the time they suggested it would take. Fair pricing on parts and labor, too. I’ll be back and thanks again!
on 1/30/2019 for an auto service

Penny M.	Excellent service and performance of work on our vehicles has been consistant over the years.
on 1/30/2019 for an auto service

Brian C.	As always the car service was completed in an expeditious manner.
on 1/29/2019 for an auto service

Randall C.	Great service, but more importantly is their honesty. Ask them to check out a problem, and they informed me their wasn't one that need repairs. Could have lied but didn't, save me some expense. Not to many would be that caring about helping the customer.
on 1/25/2019 for an auto service

Francis K.	Im really happy with they're repair work.The car runs way better now.T brought the car back for additional work not related to the original problem and because it was not a big deal to fix it, they did it with no charge. In addition to having good mechanics,they are also very ethical with they're business which is hard to find these days.
on 1/24/2019 for an auto service

Annette S.	Awesome customer service! Got my car back on the road for less than expected. Will definitely go back and have been recommending them to friends and family.
on 1/23/2019 for an auto service

Paul S.	Outstanding service! I’ve been taking my truck here for service going on two years now. I highly recommend Pearl City Auto Works!
on 1/22/2019 for an auto service

Sarah J.	Did a great job once again in taking care of my car and fixing the problem. Very professional and even helped in getting my car towed. They fixed the problem in a timely manner as well.
on 1/21/2019 for an auto service

Wayne F.	Repairs were done ahead of projected completion date
on 1/19/2019 for an auto service

Naomi Y.	January 18, 2019 I am very impressed with the service and professionalism at Pearl City Auto Works. Keoki, Shay, and the team are very cordial and take the time to thoroughly explain (so that I can understand) what services were performed on my car. The work was efficiently completed within a short period of time. I especially appreciate the written report complete with pictures that was emailed to me| it's like a doctor's report of my car! One area to improve (if possible), when I asked about whether or not my brakes needed to be changed (as was suggested by another repair company), perhaps information about how many more miles are estimated before the brake pads would need to be changed could be included. MAHALO!
on 1/18/2019 for an auto service

Francis K.	They did a really good job on our 2007 Highlander which needed to have the alternator replaced and also at the same time change the drive belts. They are truly first rate mechanics.
on 1/16/2019 for an auto service

Mark J.	Excellent customer service. I went online to schedule an appointment for safety check and oil change. Received a message acknowledging my request, and the date I chose was available. The day before my appointment, I got a personal phone call reminding me. Work was completed in a timely manner (less than an hour)...and with a smile. Friendly, personable, helpful.
on 1/15/2019 for an auto service

Jennifer K.	Great service! Very easy to schedule, convenient to drop off and quick. Also appreciate how they provide consultation for preventive maintenance, very professional and trustworthy.
on 1/14/2019 for an auto service

Lois S.	Service from appointment making till pick of vehicle was pleasant. Vehicle is well taken of by pearl auto works. All concerns have been transmitted to us.
on 1/11/2019 for an auto service

Neal F.	Great staff. Very polite and courteous.
on 1/10/2019 for an auto service

Tom A.	My car had a starting problem so took it to the only family that I trust to work on my car. PCAW. As usually, they did an excellent job of repair at a reasonable price and my car was back on the road again. A great place and a great bunch of people who go out of their way to provide excellent service. None better!!!
on 1/7/2019 for an auto service

Richard M C.	I’m always very satisfied with services provided by Pearl City Auto Works. This time I had my annual safety check which they completed as I waited in their newly renovated waiting area. The business is run by highly skilled, professional staff.
on 1/4/2019 for an auto service

Tiffany A.	Always a pleasure doing business here. They provide exceptional car service and customer service!
on 1/3/2019 for an auto service

Keone K.	I always love bringing in my car in, they always take such great care of it. They give great customer service and with a smile! That goes a long way. Thanks so much!
on 12/28/2018 for an auto service

Stepphanie H.	I got a fast appointment and they were thorough with my car.
on 12/28/2018 for an auto service

Kelly G.	Thank you so much for your great customer service and quick maintenance on my Lexus! Mahalo!
on 12/28/2018 for an auto service

Kathy M.	Great service as always!
on 12/27/2018 for an auto service

Dorrie C.	We have been going here for over 20 years, they are very accommodating, great customer service and fast!
on 12/27/2018 for an auto service

John A.	Both admin & mechanical staff members are very professional regarding their duties, responsibilities, especially noted is customer service.
on 12/25/2018 for an auto service

Gary O.	Always good service
on 12/23/2018 for an auto service

Jonathan H.	Awesome friendly service! I hope I don't need them soon, but if my car gives me trouble I know where to take her!
on 12/20/2018 for an auto service

Sonya Mendez	Very trustworthy place. They always keep me updated on what will need fixing in the future and they keep me assured that they will monitor it and let me know when it's time to fix. I appreciate that a lot! Manager Keoki always informative and accommodating! Mahalo Erin (owner)...you have a great crew at your place!
on 12/18/2018 for an auto service

Jordan	Pearl City Auto Works delivered professional service, highly recommended. Their office renovations are coming along nicely.
on 12/18/2018 for an auto service

Jeff C.	This is my first experience with PCAW. If you worry about leaving your vehicle in the care of others. FEAR NOT. The service is excellent. I will be back. The service is so good I’ve already scheduled my next appointment six months in advance.
on 12/18/2018 for an auto service

Arthur L.	The mechanics did a really good job.
on 12/14/2018 for an auto service

Sarah J.	Great work done in a timely manner and at a good price. Thanks for fixing my car so quickly.
on 12/13/2018 for an auto service

Manuel K.	Very good service. done in good time, And they even let me have a good loaner car.Very professional ran shop.
on 12/13/2018 for an auto service

Shawn M.	I'm a very loyal and extremely appreciative of the service and quality that I have received from Pearl City Auto works. I would recommend this place to anyone who needs Auto service and repair work.
on 12/13/2018 for an auto service

Janice L.	They provided such excellent customer service! They also did everything in a timely manner and kept me well informed.
on 12/11/2018 for an auto service

John K.	work well done got all i needed to be fixed and done quickly
on 12/11/2018 for an auto service

Ellen M.	Service was terrific and reassuring for me. The help offered me from the time I spoke to Keoki to having my car serviced gave me peace of mind.
on 12/8/2018 for an auto service

Jay E.	Great service and very detail oriented. Explained and showed in detail what was taken cared of and what other problems that had to be addressed. Shop is very clean and orderly - appointment was taken on time and finished on time as promised.
on 12/6/2018 for an auto service

Lawrence O.	I regularly service my car. At these times, Pearl City Auto Works (PCAW) will inform me of car problems that must be fixed immediately, if any, and list potential car troubles that don't have to be fixed now. They keep track of all my car troubles in their computer. Recently my car had to be fixed because a potential car trouble became a 'must fix immediately'. For me when PCAW only fix the 'need to be fix now' it saves me money. They always try to hold off fixing car problems until it is really necessary to correct. Keoki explained to me what the problem was, showed a picture of the trouble and why the problem must be fixed now. He also gave me a loner to use. Keoki makes sure all customers are looked after. Shay evaluated the problem and called me to give me an estimate price and a possible time when my car might be ready to be picked up (that afternoon). Shay is very efficient and try very hard to see that customers (a friend to them) knows all details of their repair. Usually if I have an emergency car fix it will take a day or two depending on their workload and they always try to loan me a car. As usual they did quality work. Thank you Pearl City Auto Works for keeping my 23 year old car safe to drive and running great. The outstanding work they do, the personal interest they show us and the reasonable price they charge is all because of Erin the owner. From the very beginning she made sure all customers received A+ service, we are treaded like family and Erin try very hard to hold the cost down for her customers. Larry Okimoto
on 12/6/2018 for an auto service

Danny L.	they're the best| so easy to make an appointment. everything was FAST! I would recommend them to everyone that needs a mechanic. never had a problem in all the years I've been coming here.
on 12/3/2018 for an auto service

Randy M.	Very accommodating, professional, nice, and honest. Can't go wrong with this outfit!
on 12/1/2018 for an auto service

Richard J.	Very satisfied with their work
on 11/30/2018 for an auto service

Elliot C.	I am a newby going to Pearl City Auto Works for two years. I have been going to other auto dealer and independent repair shops for over 50 years. In my opinion, no service shops can hold a "candle" to PCAW. Pearl City AW is very efficient, honest and competively priced. They are consumer oriented and their follow up and review is simple and easy to understand. I love their staff and will continue to look to them for any automotive repair and guidance.
on 11/30/2018 for an auto service

Kathleen F.	Everyone at Pearl City Auto Repair is just awesome! They work with you and are very sensitive to all your needs. They really go the extra mile. Plus they are super mechanics. I'm so thankful for all the work they have done on our aging car. I feel very safe driving after they check everything and do necessary repairs. They are very fair in their pricing and even provided a loaner for us. Thanks everyone at PCAR, you are a Godsend to us!
on 11/29/2018 for an auto service

Glenn O.	Good work, very efficient
on 11/29/2018 for an auto service

Kathleen F.	Fast, helpful, accurate. Always a great job. Second visit to PCAW. A forever customer. Mahalo
on 11/29/2018 for an auto service

Mel	This is the third time I've taken my vehicles for repairs to PC Auto and every time came away very satisfied with their professionalism, great work and fair prices. Obtaining a loaner really helped so my wife could still take and pick up our granddaughters to and from school. I've told my son and son-in-laws about this company and was surprised with the prices compared to elsewhere.
on 11/28/2018 for an auto service

Anonymous	What wonderful service, friendly staff and knowledgeable in the maintenance of cars......In and out so fast. Thank you so much
on 11/28/2018 for an auto service

Denise C.	Awesome professional service every time!
on 11/28/2018 for an auto service

Sanford T.	Great customer service and car was ready on time
on 11/27/2018 for an auto service

Hiro A.	Thank you always for keeping our vehicles in top shape.
on 11/27/2018 for an auto service

Eileen	This is the second time we have used PCAW. Both times we have been very happy with their work as well as their service. They are very knowledgeable and very friendly. Will definitely recommend and will be going back.
on 11/26/2018 for an auto service

Dean G.	Fast Friendly Service. Never fails to disappoint. We trust our car in their care. Mahalo....
on 11/26/2018 for an auto service

Dean G.	Great service, knowledgeable staff, in and out I take all my bigger jobs to them instead the dealership
on 11/26/2018 for an auto service

Jaysen C.	I have been using Pearl City Auto Works for all the maintenance and repairs on my truck for a couple years now. They have always been very accommodating, professional, and shown uncanny expertise on all my vehicle repairs! I wouldn’t take my car anywhere else!
on 11/21/2018 for an auto service

Bryana C.	This auto shop really came through for me! My husband’s Jeep was such a mess it was easier to list what WASNT broken. I had it towed to Pearl City Auto works on the recommendation of a friend and was absolutely blown away by the spectacular service I received. They did a thorough inspection to see what needed to be fixed immediately and what I could wait on, worked with the budget I gave them, shopped around for the best deals on parts, and updated me every step of the way. This Jeep project was a total nightmare, but PCAW made it way less stressful for me! 10/10, will definitely recommend to my friends!
on 11/19/2018 for an auto service

John C.	Great service!
on 11/17/2018 for an auto service

Roger Y.	Friendly and great service
on 11/17/2018 for an auto service

Mike M.	The usual "GREAT" service I always get from the best auto shop in the state.
on 11/16/2018 for an auto service

Tiffany A.	The staff is so friendly and helpful. Explained what was going on with my car after they checked it out. No pressure on their end. Quick quotes for service. And they give out loaner cars. I recommend!
on 11/15/2018 for an auto service

Richard M C.	Always very happy with the service provided by PCAW. They are always very professional and courteous toward their clients.
on 11/14/2018 for an auto service

Richard M.	Work was done in a professional and expedious manner. Mechanics were able to explain what was wrong with my vehicle.
on 11/12/2018 for an auto service

Garrick K.	I app
on 11/8/2018 for an auto service

Henry R.	First class service. very professional and frendly all the way.
on 11/7/2018 for an auto service

Charles S.	Very friendly and prompt service. I will definitely be returning when I need my car serviced again. Thank you!
on 11/7/2018 for an auto service

Colleen F.	Great service
on 11/6/2018 for an auto service

Lawrence O.	The whole staff is Great. Erin makes sure everything is perfect for all her friends (customers). Keoki made sure I got the earliest time available to fix my car and got me a loaner. Shay made sure I was kept up-to-date on what problems they found, if had to fix and the total cost. Pearl City Auto Works quality service, reasonable cost and friendly people are the reasons I still own a 23 years old car. The keep my car running good but more importantly a safe automobile to drive.
on 10/31/2018 for an auto service

Kathy S.	Excellent. They are on it!
on 10/29/2018 for an auto service

Jason L.	Great people all around, and I'm not just saying that. These people are genuine and understands their customers. Their service is top notch, honest and fair. PCAW definitely raised the bar on standards for automotive repairs on the island.
on 10/27/2018 for an auto service

Kelii	Super awesome job and they provided with a loaner too so I could still get to work!! Mahalo PCAW!!
on 10/27/2018 for an auto service

William H.	Friendly people and fast service!
on 10/26/2018 for an auto service

David S.	They did what I wanted done witch was safety check and service..
on 10/25/2018 for an auto service

Wesley H.	Great service completed in a timely manner!
on 10/24/2018 for an auto service

Gloria B.	Service was excellent. Fair prices. Through evaluations.
on 10/23/2018 for an auto service

Anonymous	Keoki and Team were honest, transparent with pricing, and accurate. I would highly recommend using their services!
on 10/23/2018 for an auto service

Randall C.	No problem 's with the service, Liked the way they check with you before working on unexpected repairs. Also a heads up on possible troubles.
on 10/23/2018 for an auto service

Tom A.	Just finished getting my two cars serviced by PCAW and as usual they did a terrific job. It is such a pleasure to bring your car into a place you can trust where you know the people there will do everything possible to make sure your car is safe and in great condition when you leave. You never have to worry about any surprise repairs on your bill from this place. They are as honest as the day is long. Thanks guys for always doing a terrific job.
on 10/23/2018 for an auto service

Jailen R.	I would recommend to others. Was a great experience for me and pricing was fair.
on 10/23/2018 for an auto service

Brian C.	As always, great customer care.
on 10/23/2018 for an auto service

Drake S.	good service all the time
on 10/23/2018 for an auto service

Leesa K.	Car was serviced on time. Service team,(office, “under the hood”,safety check), were outstanding! A thorough check of vehicle was done and reviewed with me. I was made ,aware ahead of time, of a few things to look at and monitor for the future. Great customer service produces great customer experiences! Thanks Peal City Auto Works‼️
on 10/23/2018 for an auto service

Francis K.	I had an intermitant problem with the car not starting at times.The technitians there found the problem though it took days of trying to simulate the problem. Through thier persistance they found one of two radiator cooling fans not working and replaced it. Since then the car is running fine. Had they not found the problem I would have junked it. Thank you Pearl City Auto Works!
on 10/11/2018 for an auto service

Richard J.	Excellent service.
on 10/5/2018 for an auto service

Tim E.	Quick and Great Service
on 10/4/2018 for an auto service

Robert T.	Mahalo🤙🏿
on 10/2/2018 for an auto service

Rodney W.	Amazing and fast service. I had to have my entire transmission replaced which set me back a few grand. Pearl City Auto Works was kind enough to let me borrow a loaner vehicle free of charge for nearly 10 days so that I would not need to get a rental and spend another few hundred dollars.
on 9/28/2018 for an auto service

Remy	Went in to check on battery symbol light "on". Diagnosis that alternator needed to be replaced. Technician checked other components, recommended transmission flush and radiator replacement. Did the work in a timely manner. Went in Friday completed work the following Monday "WOW"..... Rav 4 running great thanks Pearl City Auto Works....
on 9/27/2018 for an auto service

Jonell C.	Always so helpful and quick!
on 9/27/2018 for an auto service

Martin M.	Job well done 808 Mahalo.
on 9/27/2018 for an auto service

Jimmy C.	I appreciated the thoroughness in the service and informing me of the estimate for the work needing to be done, and that extra attention to customer service.
on 9/26/2018 for an auto service

Glenn M.	The people who work there are courteous and knowledgeable. Excellent service and repair. I highly recommend PCAW for any automobile repairs.
on 9/26/2018 for an auto service

Arnold O.	We are always satisfied with the work done on the car. Also, good customer service given to us. Would recommend to others.
on 9/25/2018 for an auto service

Roy A.	Excellent Customer Service and Maintenance personnel. Mechanic Keoki listened to my problems I had with my vehicle. When I picked up my car the problems I had were all fixed. Awesome job! Mahalo Pearl City Auto Works!!!
on 9/21/2018 for an auto service

Larry T.	Great on time service with great followup of future services and repairs if necessary.
on 9/21/2018 for an auto service

Brian C.	Excellent service
on 9/20/2018 for an auto service

Rodney P.	Thank you for getting me and my car back on the road again! It is so difficult and I get that lost feeling when I am without my vehicle. It is so comforting that PCAW technicians are so knowledgeable and caring when it comes to diagnosing the problem/s and explaining it to me. thank you again, PCAW!
on 9/20/2018 for an auto service

Robert B.	Quick & happy for their service . Will always bring my car there.
on 9/18/2018 for an auto service

Joyce V.	The drive home was so smooth I couldn't believe the shocks were so bad. The price was reasonable and it was done pretty fast too. I plan to go back when I need to do more car repairs.
on 9/17/2018 for an auto service

Wendy T.	PC Auto works has taken very good care of all my cars. Since they cancelled Saturday service I am unable to utilize their services as much as I used to. They are always friendly and know me by name.
on 9/16/2018 for an auto service

Larry H.	Good efficient friendly service and recommendations for future service/when. Personal bias - I really don't give lowest/highest ratings.
on 9/12/2018 for an auto service

Brad H.	very clean and professional good communication, and friendly thanks first class!!
on 9/11/2018 for an auto service

Donald C.	Very personable people...fair cost for work I had done...I will definitely recommend to friends and family
on 9/10/2018 for an auto service

Paul Y.	During the inspection of my car, they found a problem which would have immensely impact me. They found a water pump leak. I was lucky it was still under warranty and they changed it at no cost. I like they inspect the engine since I am no car guy. Appreciate they help maintain my old Saturn to last me even longer.
on 9/10/2018 for an auto service

Jim P.	the folks at Pearl City Auto Works are the best. They helped me with a difficult situation that even the manufacturer's dealership couldn't figure out. I've found my local mechanic.
on 9/10/2018 for an auto service

Herman T.	I went to 3 different shops for my particular issue with my vehicle. 2/3 charged me for diagnostic and said needed to go to dealership...too deep for for them. Finally after reading reviews decided on Pearl City Auto Works....long story short they did an excellent job. Friendly' fast' and reasonably priced. They let me know the situation every step. Lent me loaner to boot. Keloki and Shea were very above and beyond for me. Going back for all my repairs!!!
on 9/10/2018 for an auto service

Wendy V.	As always, Professional team at Pearl City Auto provides Excellent repair services!!
on 9/7/2018 for an auto service

Amy S.	Excellent customer service! We will definitely return for any future service on our vehicles!
on 9/7/2018 for an auto service

Donald K.	very satisfied with service. Works on all our concerns and make every effort to correct problems and make good recommendations. Thank you.
on 9/6/2018 for an auto service

Earl T.	Very good job!!
on 9/4/2018 for an auto service

Ariel M.	The staff is great! They fulfill all expectations and needs to service my vehicle. They give suggestions which makes me feel that they care. They are very friendly and easy to work with!
on 9/4/2018 for an auto service

Shaylee H.	Pearl City Auto Works was amazing! They got our vehicle fixed SOO quickly & it runs perfectly.
on 9/1/2018 for an auto service

Sonia M.	PC Auto Works has been my 2011 Cadillac DTS doctor over the last three years. I like that they take pictures of engine parts that need to be replaced. They don't fix what doesn't need to be fixed, but will advise me of what repairs may come up in the near future. I feel they are trustworthy. Their work ethic is good.
on 8/31/2018 for an auto service

Brett B.	Fantastic service and friendly staff.
on 8/31/2018 for an auto service

James K.	Problem was fix in reasonable time.
on 8/23/2018 for an auto service

Keone K.	They always do a great just job and it’s always service with a smile!!!
on 8/23/2018 for an auto service

Jeep Wrangler O.	Thx again PCAW! Great work.
on 8/21/2018 for an auto service

Adrian Y.	Outstanding service! Would recommend them to anyone. My wife now takes her vehicle there as well. Price is very reasonable.
on 8/21/2018 for an auto service

Brian C.	I had my grandson with me and although it was only a Safety Check they worked on it as soon as I arrived. Great service.
on 8/20/2018 for an auto service

Kahea K.	My family and I have been trusting PCAW for at least 25 years with the care of our cars, whether it be the required maintenance service or the surprise WTH situations that occur! We required their service most recently when our 300C unexpectedly overheated (WTH!). Keoki's prompt assistance (thank you very much Keoki!) with arranging a tow truck to get the car to the shop and their efficient commitment with having the car repaired and ready for pick-up by the end of business that same day was very much appreciated! There is always a sense of relief knowing our cars are in good hands!
on 8/17/2018 for an auto service

Sheridan S.	Quick and thorough diagnostic. Very knowledgeable when providing feedback on vehicle.
on 8/17/2018 for an auto service

Jonathan L.	Great, friendly and reliable service! Thanks!
on 8/16/2018 for an auto service

Kathy M.	Excellent service as always
on 8/11/2018 for an auto service

Romeo P. U.	They expert on the field of automotive either foreign or domestic cars.
on 8/3/2018 for an auto service

Justin S.	pearl city auto works are great people who displayed great customer service and did more than what i asked for. they even fixed my radio with no extra cost!! great team great service. thanks guys
on 8/1/2018 for an auto service

Wayne K.	Your service and relations with customers has always been excellent. I will keep returning and referring others to you....
on 7/31/2018 for an auto service

Richard M.	Problem was checked and fixed.
on 7/27/2018 for an auto service

Tracy M.	Thorough.
on 7/26/2018 for an auto service

R B.	Outstanding. P.C. Autoworks always repair your vehicle in a timely manner. Plus having loaner vehicles is a tremendous asset. Professional and courteous staff.
on 7/23/2018 for an auto service

Francis K.	Great job! They found the problem with the "check engine " light going on and off. on our Honda Accord, which was a relief, since it could have stalled at any time. Talking from experience, their service is really good because they always find problems that other repair shops could not. I was also surprised to see they had posted pictures on my e-mail of what they were fixing before the job was done and also recommendations of potential problems with other parts like wearing out of the timing belt.
on 7/22/2018 for an auto service

Mark J.	Excellent customer service all the way from making the appointment till the completion of the work... very much appreciated. Mahalo!!
on 7/21/2018 for an auto service

Richard M C.	Safety inspection. Quick and easy with reserved appointment!
on 7/17/2018 for an auto service

Monica S.	After years of taking our Nissans to the Nissan dealer, we were pleasantly surprised by the care and service at Pearl City Auto. The workers were very kind and helpful, and looked for ways to help us without costing us a fortune. They sent photos and explanations of what needed to be done, and we felt that they were being completely honest and fair with us. We will bring all of our car service needs to PCA from now on. We are so glad we found them!
on 7/17/2018 for an auto service

Judy I.	Appreciated the quick and thorough estimate and explanation of work needed. Thank you for the great work!
on 7/14/2018 for an auto service

Robyn L.	Awesome service always!
on 7/13/2018 for an auto service

Roberto M.	It's too early for a complete review but so far everything is good
on 7/13/2018 for an auto service

Forrest M.	Top notch mechanics and customer service along, fair prices on labor and parts and mechanics I trust.....I would NOT take my Cadillac anywhere else!!
on 7/13/2018 for an auto service

Alexander W.	Fast, professional service and reasonable prices! Definitely coming back for future work.
on 7/6/2018 for an auto service

Tony P.	Very efficient and professional..
on 7/6/2018 for an auto service

Jordan	Pearl City Auto Works is highly recommended. They have amazing customer service, keeping in touch to provide estimates for time completion and cost, and I feel they always are looking out for the customer's best interest with the most practical solutions.
on 7/4/2018 for an auto service

Melvin T.	Been going to PC Auto forever and have always been extremely satisfied. They do excellent work and always call if any problems arise. They explain the problem and the solution and will give you an estimate. The highest integrity and quality
on 7/3/2018 for an auto service

Clem K.	Would highly recommend PCAW as the caretaker of your automobile(s). The staff are friendly, honest and trustworthy, and provide beyond excellent, high-quality customer service!
on 7/2/2018 for an auto service

Richard C.	Friendly staff, done on time, reasonable price. Very satisfied.
on 6/29/2018 for an auto service

Thomas W.	They was GREAT, they walked me through everything that was wrong with my car and suggested the things that was important to get done so my vehicle would be safe to drive and also gave me the cost of it as they went and when they found something else that needed repaired. Will definitely take my vehicle there again.
on 6/28/2018 for an auto service

Dorrie C.	We've been going there for over 20 years, Great service and always helpful.
on 6/27/2018 for an auto service

Loretta K.	Didn’t have any service done yet only diagnosis. Waiting for approval from company with extended warranty. Shea has been very helpful.
on 6/23/2018 for an auto service

Diana O.	good service, friendly staff..........
on 6/22/2018 for an auto service

Candice H.	Great customer service. Loaner car was very convenient. Straightforward and honest.
on 6/19/2018 for an auto service

Earl T.	Very good job!!
on 6/18/2018 for an auto service

Craig U.	We have been going to PC Autoworks for many years for all our cars. We’ve always had great customer service. Whatever our cars’ maintenance or repair work that’s needed, have always been to our satisfaction. The staff are very knowledgeable & easy to talk to about our cars’ needs.
on 6/16/2018 for an auto service

Brian C.	Excellent Service, friendly staff
on 6/11/2018 for an auto service

Mr. D.	Great service!
on 6/8/2018 for an auto service

Arthur S.	One of the most outstanding service provided—personable, professional, respectful, courteous, & very knowledgeable about finding solutions to car difficulties. Didn’t expect the job to be accepted & finished in a short period of time. 😊 Thank you so much!
on 6/8/2018 for an auto service

Mike A.	Good work at reasonable price. We take all of our company vehicles to Pearl City Auto Works
on 6/7/2018 for an auto service

Sanford T.	Excellent service very friendly great job
on 6/7/2018 for an auto service

Richard M C.	The best I've found. Keep the old car (or the new one) running like new. Always helpful and professional.
on 6/6/2018 for an auto service

Eddie J.	great service, reliable, friendly with good communication the status of my vehicle, when incident occurs and notified me of the situation and the correct measure to repaired it and inform me of the service that I requested, may not be needed.
on 5/23/2018 for an auto service

Anonymous	Pearl City Auto Works always provides great service! Everyone is so nice and always accommodates our schedules. Excellent workmanship! We are very satisfied customers!
on 5/23/2018 for an auto service

Allen F.	GREAT SERVICE. THANK YOU FOR GETTING MY CAR BACK ON THE ROAD.
on 5/21/2018 for an auto service

Bob C.	Great job on our old van. Keeping it going as it approaches 200,000 miles. PC Auto stands by their work.
on 5/20/2018 for an auto service

Anonymous	Thorough and considerate. My car is running great and I intend on PCAW to be my mechanic of choice going forward.
on 5/15/2018 for an auto service

Larry T.	Excellent service and timing for completion. Everything was done to my satisfaction.
on 5/12/2018 for an auto service

Alan S.	This is my second time going to PC Auto for my Tundra and I’ll be back when it’s time for more work. Thank you guys for taking care of my Tundra!!!! Aloha 🤙🏼
on 5/11/2018 for an auto service

Jennifer K.	Great service, as always!
on 5/11/2018 for an auto service

John A.	Great professional service rendered. Total communication efforts were in place at all times.
on 5/11/2018 for an auto service

Sharon O.	Service was provided in a very timely manner and friendly staff.
on 5/10/2018 for an auto service

Matthew W.	Went in for an A/C inspection. Kawika was very personable and friendly. The guys were speedy (15-20 minutes of wait time) and thorough| saw the guys looking through as much as they could multiple times. Overall great service.
on 5/2/2018 for an auto service

Dennis N.	Very pleased.
on 4/28/2018 for an auto service

Art H.	Keoki and team are awesome. They do excellent work in a timely manner and a fair price. Keoki is always willing to answer questions about your vehicle or talk story. Shay is really nice, helpful and accommodating.
on 4/25/2018 for an auto service

Brian S.	Great service!
on 4/25/2018 for an auto service

Kathy M.	Awesome service as always
on 4/25/2018 for an auto service

Richard M C.	Excellent work, courtesy and timelines. They've been working on our cars for many years and will continue.
on 4/23/2018 for an auto service

Jon	Excellent and fast work!
on 4/20/2018 for an auto service

Paul S.	Turned my truck in for a check-up. I liked the link that sent to my email showing the results of the diagnostic and the recommended repairs.
on 4/20/2018 for an auto service

Wayne K.	I trust Pearl City Auto to do service and repair on all 3 of my autos.
on 4/18/2018 for an auto service

Marshall R.	Very good. Thank you very much.
on 4/17/2018 for an auto service

Ram B.	It's refreshing to find an old school auto repair shop that provides loaners and reasonable auto repair prices. Staff is professional that continually finds a win win solution.
on 4/17/2018 for an auto service

Alfred W.	Excellent customer service.
on 4/14/2018 for an auto service

Donald K.	fast and good service.
on 4/13/2018 for an auto service

Wendy	As always, I experienced professional, knowledgeable, courteous, prompt SERVICE from local, trustworthy staff. I was impressed that the tech provides emailed report with photos to inform customer on condition of vehicle, WOW! Impressive. The staff is extremely busy, but provided estimates by email. They answered my questions. Best car repair service!! Have never been disappointed, rather amazed at their consistent professionalism.
on 4/12/2018 for an auto service

Ellen M.	Being retired, Pearl City Autoworks makes it easy for me to bring my car in for service.
on 4/12/2018 for an auto service

Tvk507	Quick service. Battery died at work. AAA diagnosed as faulty alternator. Pearl City Auto Works replaced alternator a lot quicker than if I took the vehicle to dealer. Courtesy inspection revealed brake and transmission needed service as well. All services completed quickly. Highly recommend Pearl City Auto Works.
on 4/12/2018 for an auto service

Edwin T.	P.C. AUTO WORKS GAVE ME EXCELLENT FAST SERVICE WHEN I CALLED FOR A PROBLEM. KEOKI WAS RIGHT THERE FOR ME AND GAVE ME EXCELLENT ADVICE AND QUOTES FOR THE JOB. I WOULD HIGHLY RECOMMEND P.C. AUTO WORKS FOR ANY PROBLEMS YOU MIGHT HAVE WITH YOUR CAR.
on 4/11/2018 for an auto service

Mark B.	As always, staff are friendly, very knowledgeable and helpful. PCAW schedules by appointment and have always run right on time every time I have had my vehicles serviced by them over the past few years. Though I live on the North Shore, these folks are well worth the drive! Thanks again for providing great service and high quality repair! Mark B.
on 4/10/2018 for an auto service

Jaysen C.	I always use PCAW for all my car’s repairs. They are professional, fast, and courteous. No other auto shop compares.
on 4/10/2018 for an auto service

Vince M.	Prompt and courteous service.
on 4/8/2018 for an auto service

Tanyce W.	Thank you for the fast and efficient safety check! Mahalo!
on 4/6/2018 for an auto service

Walker W.	Reasonable price. Very quickly done.
on 4/4/2018 for an auto service

Dayton H.	Always very friendly service Mahalo
on 4/3/2018 for an auto service

Diego L.	Excellent professional and courteous staff. This auto shop is committed to providing a high standard of care for both customer and auto servicing. We have been servicing our family cars for over 30 years with Pearl City Auto Works. Part of the reason for our continued loyalty is the premium customer servicing we receive from the initial Diego here confirming our appt time for setup to the post servicing callmto make sure everything is ok. Can’t beat it!!! The mechanics also stand behind all of their work. It’s nice to speak with and hear back from the person working on our car. You can sense the effort and pride they take in the work they perform.
on 4/3/2018 for an auto service

Michael P.	Always the best service!
on 4/2/2018 for an auto service

Doreen Dena R.	Great Customer Service as always! Very prompt and completes the work as noted when you check-in. The best part is that they're right in Aiea and a loaner is available when I schedule my vehicle in for an oil change or repairs. I dislike leaving my caddy with just any shop but here, you're in good hands.
on 4/2/2018 for an auto service

Joe C.	I was really impressed with the customer service from beginning to end. I called and spoke to Keoki and he was very courteous and knowledgeable over the phone. He got me scheduled right away for an appointment to have my struts replaced on my Prius. He called to confirm the appointment a couple days prior to the service which was a nice reminder. I dropped off the car in the morning and picked up the same afternoon and it was done great! The price to do the work was reasonable also! Excellent place to have your car worked on! I would definitely use them for future repairs.
on 3/30/2018 for an auto service

Bradley E.	Like a new car (as it always is with Pearl City Auto). Very happy with your care of our cars!
on 3/24/2018 for an auto service

Hiro A.	We appreciate the usual friendly and professional services we receive and rate you very highly. Will most definitely refer PC Auto to our friends!
on 3/19/2018 for an auto service

Adam S.	Great work done in a timely manner and daily updates with pictures and videos on your vehicle. Really geat would recommend
on 3/16/2018 for an auto service

Jaime W.	Quick and professional. Very thorough and helpful!
on 3/15/2018 for an auto service

Mercury S.	A work van suddenly wouldn't start on Friday afternoon, so we had it towed to Pearl City Auto Works. We were told that they should be able to get to it by Wednesday, but might be able to look at it sooner depending on work load. On Monday morning by 8:30 they had already looked at it, found the problem and fixed it. Additionally to this they did a courtesy inspection of other parts and gave us a detailed report of what they found and what they recommend should be addressed, at no extra charge. This is the 2nd time that we have used them. Both times they found the issues and fixed it, even when other shops couldn't or wouldn't even accept this particular vehicle because it was "too old" already. Great and speedy service, with reasonable prices. We'll definitely use them again.
on 3/14/2018 for an auto service

Larry M.	I like the detailed diagnostics. Solid dependable workmanship on the repairs.
on 3/14/2018 for an auto service

Michael H.	Efficient and fair. The work on my car was well done and came in at what they quoted me. The loner car was a big plus, and they finished ahead of schedule
on 3/14/2018 for an auto service

Karma S.	As always, the service was done in a professional and timely manner. No job is too small and the client's personal needs are taken into consideration and resolved with aloha.
on 3/14/2018 for an auto service

Ryan L.	Professional, fast, and very knowledgeable. Would recommend Pearl city auto works to anyone who's in need of auto repair.
on 3/6/2018 for an auto service

Mike A.	Excellent work at a fair price.
on 3/6/2018 for an auto service

Jonell C.	The best customer service and quality work! I highly recommend this place if you are looking for a place to care for your car. Thank you Pearl City Auto Works!
on 3/2/2018 for an auto service

Anonymous	Excellent communication and service at Pearl City Auto Works!
on 3/2/2018 for an auto service

Kathy	As always very professional and outstanding service
on 3/1/2018 for an auto service

Jordan	Pearl City Auto is highly recommend! Great customer service.
on 3/1/2018 for an auto service

Randall C.	A company you can trust that provide great and friendly service.
on 2/28/2018 for an auto service

Royce M.	Fast and easy.
on 2/26/2018 for an auto service

Douglas D.	Very fine service-they do a great job!
on 2/26/2018 for an auto service

Anonymous	I went here after my car was diagnosed and told it'd be over $400 to fix. I ordered a part and they replaced it for me. It took about an hour longer but they still honored the quote they had given me on the phone. Additional to that, they gave me a free diagnostic report of my whole car that included pictures and a summary of it then a woman explained it all to me and told me shed email me a quote. More than satisfied!
on 2/24/2018 for an auto service

Tracie C.	Vehicle seems to be running fine however, I noticed the fuse panel below the steering wheel was slightly propped open on the right side. I'm unable to close it completely so I'm wondering if that was the area used to do the check of the charging system. Otherwise, service is always great!
on 2/20/2018 for an auto service

Lawrence O.	The staff is always nice and honest. Their work is A+. Shay lets you know what the problem is, how long it will take and the estimated cost. She also makes sure you have a way home or loan you a car. Erin is always there and makes sure you are 100% satisfied with the work they did. My car is 23 years old and running good because of the excellent work they do on it. .
on 2/14/2018 for an auto service

Kiea R.	These guys are great. I came in with several issues and 2 messages on my dashboare. But they were very honest and let me know that fixing one small thing would fix all of the issues. That is INTEGRITY and that's what makes me a repeat customer!
on 2/12/2018 for an auto service

Rowdy R.	Mahalo to Erin, Raul & Da Crew. If you're looking for an Honest, Friendly, Efficient & Competent business, then this is the place to go
on 2/12/2018 for an auto service

Pauline S.	They listened to my concerns and took care of business in a professional and caring way. I feel good and safe about the work they did on our van.
on 2/9/2018 for an auto service

	Exceptional service
Randy	Amazingly professional, very detailed with a clear report about the work and condition of the car. Even provide pictures! I absolutely feel that I can trust Pearl Auto Repair and will recommend them to friends and co-workers.
on 2/1/2018 for an auto service

Pete -.	Great customer service! Same day appointment for a vehicle inspection. The service only took 15 minutes. I will look to PCAW in the future for vehicle repairs. One improvement I recommend is to advertise the location better with signage.
on 2/1/2018 for an auto service

	Great job!
Anonymous	EVERYONE is very professional, courteous and knowledgeable.
on 1/28/2018 for an auto service

	Excellent
Alan C. Pearl City	the work is completed in a timely manner with quality control in mind. The estimate for auto work is very reasonable .
on 1/11/2018 for an auto repair of their Honda

	Friendly, helpful and professional
Ricky K. Honolulu	Excellent and professional service. Awaiting estimate to have repairs done.
on 1/8/2018 for an auto repair of their Nissan

	Very knowledgeable
D. O. Mililani	extremely friendly people, giving quality service and reasonable prices.
on 1/2/2018 for an auto repair of their Toyota

	Phenomenal service
Maka A. Kapolei	They are super professional, informative and quick. Never a surprise bill at the end.
on 12/24/2017 for an auto repair of their Toyota

	Great team
Keone K. Aiea	Professional, trust worthy, great loving team!!!
on 12/20/2017 for an emissions test of their Nissan

Justin C.	The best, friendliest, and most trustworthy mechanics on Oahu!
on 12/17/2017 for an auto service

	Highly recommend
Piony O. Pearl City	I would highly recommend PEARL CITY AUTO WORKS best auto shop i ever found. Best quality work, prices,trusting and friendliest people most of all pride in there work
on 11/29/2017 for an auto repair of their Honda

	Highly recommend
Wilfred A. Pearl City	Would highly recommend without reservations. Fast, friendly, superior service that you won’t find at other places.
on 11/27/2017 for an emissions test of their Hyundai

Michael	Good experience, everyone was friendly, helpful and felt well informed concerning the repairs and the time frame.
on 10/23/2017 for an auto service

Corin	They were so helpful and saved me by being able to take my car in last minute and having it done that day, plus they had a loaner I could use, which helped a lot.
on 10/23/2017 for an auto service

Gina	They were able to see my car the same day. I was greeted by a kind staff and the work was completed as described at drop off.
on 10/18/2017 for an auto service

Robert	Very professional and friendly.
on 10/18/2017 for an auto service

Maurice	Very professional shop. Would definately go back.
on 10/16/2017 for an auto service

Ryan	Found Pear City Auto Works on the internet. Very polite & professional staff, extremely satisfied with repairs. I will definitely come back & recomend.
on 10/11/2017 for an auto service

Kris	Good. They got it done.
on 10/10/2017 for an auto service

Jennifer	Great place to take your car
on 10/9/2017 for an auto service

Marichu	Always greeted with a smile! Very courteous and felt no pressure at all to have any repairs done with my car. They did give me heads up what needed to be done and based on my previous service, I knew this is the place where I m taking my car. For them to have a loaner when asked is a plus and also I checked on Yelp about them and I must say I was pretty excited to take my car here knowing I will be in great hands! Thank You!!
on 10/9/2017 for an auto service

Alan	Excellent service.
on 10/7/2017 for an auto service

Mary	Excellent experience. Professional technicians. Very personable!
on 10/7/2017 for an auto service

Dominique	There was an issue with the one of the parts the first time around, but the shop ordered a new part and replaced it the next working day so it wasn't too inconvenient. Everyone was very professional and nice.
on 10/4/2017 for an auto service

Laura	Everyone was super friendly and professional, got us in quickly and finished the job quickly, and the prices were very reasonable. Will definitely be coming here for any future auto needs!
on 10/3/2017 for an auto service

Susie P.	I've been here a few times, and they fixed old problems that my previous mechanic who I went to for over 6 years couldn't fix...oil and coolant leaks, in addition to a variety of other issues for my old car.  I was so pleased with my first visit, that I decided at that point that this would be my new go-to place with vehicle issues.  At the time, I took a bus to get to work after dropping off my car and met a lady on the bus who was doing the same thing, and she even said that she's been going to them for years and really likes them. So that was a good sign from the beginning! The list of the number of things they fixed is too many to note, but just a few of the services that they provided to me that really stood out was:They were willing to use an alternator that I bought from an Auto Part store (I had bought it because a mobile mechanic was going to help me install it, but he never showed up).  Most repair shops from my experience would insist on using their own parts (so that they can charge extra, I'm sure).  Their labor cost was actually less then the mobile mechanic.When I get an oil change, they're willing to use 10W-30 oil, since that's my car's manufactures recommendation for over 100,000 miles.  Everywhere else I've been to insisted on using 5W-30.More often then not, they have a loaner vehicle available.  My car is there longer then it used to be at my previous mechanic's place, but at least with a loaner, I'm not in a rush to get it back, and I feel better that they're taking the time to get it fixed right, rather then being in a rush to get it off their parking lot same day. After each service, they always called and emailed, to see how the car is doing.  That shows they're really confident in their work! I also have a '72 truck which I've had difficulties finding repair shops who will even look at it because it's too old.  When I mentioned it to PCAW, whether they'd help me out if I ever have issues with it in the future, they said that they'll look at it and give honest feedback, whether they can f
on 10/1/2017 for an auto service

Shy M.	Awesome service, friendly, upfront and hooked it up. I wont get into details about my charger but it was a hot mess because of another mechanic shop that drove my car over seventy thousand miles and blew the entire engine, guy lost my car keys (he expected me to have a spare), drove it there and when leaving after a block car wouldn't kick, jugs of water everywhere in my car, and a load of scrapes and dents around the car. . I was devastated and absolutely did not want to give in to just giving up on my girl (charger), so I took my car here to PCAW and was told i needed an entire engine, I panicked because we all know how much this kine job would cost. Keoki gave me a quote and I could not believe how reasonable it was, I paid weekly while waiting for the engine that was coming in from Seattle and within a month I got to pick up my car. Thanks to these guys my car was and still driving like one champ!! Highly recommended shop, I now can say I finally found myself a trustworthy repair shop to take my cars to. Aloha to the PCAW team:)
on 10/1/2017 for an auto service

Trisha	Overall everything was good only thing for the amount of repairs I had done and the amount of money spent there someone could at least cleaned my windshield with was very dusty witch some turn on the windshield wipers and smeered the dust so when I drove away had hard time seeing thought front windshield in traffic with sun shinning in and no water to rinse windshield with in reservoir someone could have at least wipe the winsheild before releasing the car
on 9/27/2017 for an auto service

Donald	Friendly n courteous people
on 9/25/2017 for an auto service

Jason	I took my 2006 Chrysler Town and Country in for coolant issue, they were able to diagnose a radiator issue and fix it fast for me. I was very impressed with their friendly staff and customer service. Will definitely be the first ones to call if I'm ever in need of any auto work again. Very pleased with everything.
on 9/24/2017 for an auto service

Shelly	From the first to the end this company is so professional. I would recommend them to all my friends! Thank you for great and fast service!
on 9/23/2017 for an auto service

Matthew	Great technicians, but kinda pricey.
on 9/23/2017 for an auto service

Al L.	Had a ignition problem on my truck and got a estimate from a auto shop in Pearl Kai and it was very high so I went to PCA and they quoted a reasonable number, very reasonable based on the other quote.  They also had a loaner which was in good condition and work was done on time.  What shocked me was that Keoki called me a week later to see how truck ignition was working.  Not even the big dealership does that......will recommend and take my cars to them when work is needed........
on 9/20/2017 for an auto service

Randy	All good I will be back!
on 9/16/2017 for an auto service

Toni	Efficient and friendly service.
on 9/16/2017 for an auto service

Minaho	Very friendly and honest
on 9/12/2017 for an auto service

Anonymous	Fair price friendly people and good work for this one job and will use again
on 9/11/2017 for an auto service

Ray	awesome workers and professionalism.
on 9/11/2017 for an auto service

Keith	Keoke was great explaining the issue with my car. Much mahalo's to Keoke and the other mechanic that worked on my Audi TT. Aloha, Keith
on 9/10/2017 for an auto service

Jane	Great team
on 9/6/2017 for an auto service

Lester	Always a good experience!
on 9/5/2017 for an auto service

Anthony	Just incredible patience. Took it to 3 shops. Finally Keoki was able to find the problem. Service over and beyond.
on 9/3/2017 for an auto service

Joy	While other mechanics had a 1-2 week wait list, PC Auto Works were able to help me promptly. The staff there are very pleasant and knowledgable and am pleased to do business with them!
on 8/30/2017 for an auto service

Ronald	all good
on 8/30/2017 for an auto service

Fernando	Thanks
on 8/29/2017 for an auto service

Nicole	I liked how fast and efficient it was and will go back if I need other repairs
on 8/28/2017 for an auto service

Hector	Great customer service, awesome prices and morals/ethics
on 8/27/2017 for an auto service

Robert	Good! Changed my whole water pump in a matter of a couple hours. If I'm ever going to go to a shop it's going to be you guys.
on 8/23/2017 for an auto service

Andy	Pleased with the service as always.
on 8/23/2017 for an auto service

Erica	Pearl City Auto has two very knowledgeable women working the front desk, which is nice to see. And being a women myself sometimes when the repair man comes to talk to me they tend to see I'm a women and talk down to me or not listen to what I have to say. But NOT Peal City Auto!! The technician was very knowledgeable and respectful. Even though I only paid for the diagnostic test and didn't get any repairs done that day they still were wonderful and gave me a detailed list to take home for my own consideration. I will surely return in the future.
on 8/21/2017 for an auto service

Infiniti	Great experience. Very quick and prompt
on 8/19/2017 for an auto service

Amber	Patient, caring, they go above and beyond.
on 8/16/2017 for an auto service

Kai	THE STAFF WERE FRIENDLY AND POLITE. THEY DO FOLLOW UP CALLS TO MAKE SURE EVERYTHING IS ALRIGHT.
on 8/6/2017 for an auto service

Amberly	Flexible scheduling. Caring repair shop
on 8/6/2017 for an auto service

Harald	good work, professional and efficient.
on 8/1/2017 for an auto service

Clifton	Had oil leak fixed. Was given a loaner and had zero problems. Office staff and mechanics were all professional and fair and respectful.
on 7/31/2017 for an auto service

Lisa	Great staff and really helpful. I would easily recommend them.
on 7/26/2017 for an auto service

Kevin	Truly remarkable experience. Friendly staff, clean bays, quality work. I have found my go to auto shop.
on 7/24/2017 for an auto service

Shaun	Good
on 7/24/2017 for an auto service

Uluwehi	Awesome quick service
on 7/23/2017 for an auto service

Terri W.	Very friendly service and super reasonable.  I had my car serviced by them twice for issues with my 10 year old car and they did a great job in being thorough and very clear about what my car needed.  They were also very kind about letting me leave my car there overnight since I was unable to pick it up by their closing time.  I get the vibe that they try their best and are very customer service oriented. Also appreciated the follow up calls after they service my car.  Thank you very much.  :)
on 7/21/2017 for an auto service

Shigeko	Erin did an outstanding job of meeting our needs in a timely manner. We truly appreciate her professionalism and service
on 7/19/2017 for an auto service

Roger	Nothing really to say other than being disappointed not getting the 10% discount.
on 7/18/2017 for an auto service

Alice	The shop was so nice and clean. The mechanic was very nice. The lady in the office was friendly and helpful. We are glad we found this shop!
on 7/17/2017 for an auto service

John	The work done on my 2006 Ranger to correct problems with engine performance has completely solved nagging issues with the (PCM) powertrain control module and ignition coil malfunction.
on 7/16/2017 for an auto service

Phyllis	Shay Kunitake and Keoki Velardo treated me with professionalism. Shay explained cost in details and Keoki showed me areas that needed immediate repairs. My experience was pleasant and stress free.
on 7/15/2017 for an auto service

Wendy	Excellent, personable, knowledgeable, professional staff!! After first repair, we came back and we are glad we did. Appreciated use of a loaner, very helpful.
on 7/12/2017 for an auto service

Jacob	They have been nothing but honest and always out to try and help the customer save a buck. They may not be the cheapest, but you pay for what you get and they are worth it. Their staff is so knowledgeable that they have ended my search for a mechanic on the island.
on 7/12/2017 for an auto service

Glenn	Courteous & professional. Gave me the information needed for me to decide on the repairs and parts to replace.
on 7/9/2017 for an auto service

Joan	Everything was great. One issue was when I was asked when I last changed the transmission fluid (I didn't know). They recommend every 30k miles. It was put on my 'recommended' list. Later I called my dealership and they said for my car I should NEVER have a transmission flush.
on 7/9/2017 for an auto service

Pamela	I truly appreciated the service I received. PCAW had answered all my questions and made me feel very confident and assured by phone before I even brought my car in. To even be supplied with a loaner was fantastic and helped me out a lot. I would recommend this company to friends and family. Thank you for your great job!
on 7/5/2017 for an auto service

Roxanne	I would most likely let all my friends know about this place. Everything worked out and this place is very professional in a timely manner.
on 7/5/2017 for an auto service

Alfred	Very Professional
on 7/1/2017 for an auto service

Elliot	Best repair shop ever!!!
on 6/28/2017 for an auto service

Seann	Good experience
on 6/28/2017 for an auto service

Ken	Called on a Monday based on a referral and was scheduled for maintenance on Wednesday of the same week with a free car loaner to keep overnight. The only thing they forgot to do was reset my check engine light back off after the repair. Price was reasonable and there was no waiting to check my car in. I also know I can get in contact with somebody immediately on the status of my car instead of always getting sent to voice mail everytime I called my previous auto repair shop. I should have found this place earlier. My car problems are over and thoughts about selling my Saturn Astra are now in the past. From now on, my car worries are over and Pearl City Auto Works is the only place for me. The only extra thing that my other repair shop did was wash and vacuum my car, but I can live without it.
on 6/27/2017 for an auto service

Samantha	Excellent service
on 6/27/2017 for an auto service

Ederlinda	It's just been a week since I had the repairs, so far all's well. Although I had to wait an extra 1.5hrs when I picked up my car, it was not a big deal - I understand unexpected events could happen. My whole experience was great - staff was awesome! The only negative for me is the distance from my home to the shop... It's quite a drive. Overall, it was a positive experience! MUCH MAHALO!
on 6/26/2017 for an auto service

Richard	Very satisfied with the repair. No problems after starter was changed.
on 6/25/2017 for an auto service

Jacob W.	Honest mechanics that try to find the best deal on parts, not just go straight to the dealer. I had a vehicle I took to three other shops and no one knew what was wrong. I thought it was going to cost me over a thousand dollars, but they figured it out and it was just a hundred. I also have brought it in for one thing and they figured out something cheaper. I only recommend this place.
on 6/25/2017 for an auto service

Chad	Good work and friendly with customers.
on 6/21/2017 for an auto service

Carl	Always feel that I can rely on receiving good work at a fair price from Pearl City Auto.
on 6/19/2017 for an auto service

Lilly	Friendly and professional. Thank you
on 6/17/2017 for an auto service

Arthur	Very friendly environment. The mechanics are very good. I wouldn't take my vehicle to any other shop.
on 6/14/2017 for an auto service

Jessica B.	My car had a leak and I had recently moved and needed it fixed quickly, they were able to get my car in within a few days of calling (compared to other places who are booked for weeks) and got it done in one day! They kept me updated and made a follow up call just to make sure it was still working fine days after I got it back. The only downside is they are a little expensive but still cheaper than a lot of other places. 10/10 will go back to get anything else I need done.
on 6/11/2017 for an auto service

Ryunosuke	Great customer service. Car was taken in same day as called and finished the next.
on 6/4/2017 for an auto service

Tiffany	Great customer service.
on 5/31/2017 for an auto service

Stacey	Overall a great experience. I came here because of the good Yelp reviews and was very satisfied.
on 5/30/2017 for an auto service

Stacey	One of the best repair shops I have every been to.
on 5/30/2017 for an auto service

Rex	Very happy as I had major work done. I was referred by my mechanic to them as the best to do the work I needed.
on 5/30/2017 for an auto service

Darren S.	Saved me a ton on a part the manufacturer wanted to charge much more for. Be sure to check them out if you need anything done on your vehicle. Great customer service all around. I highly recommend them.
on 5/26/2017 for an auto service

Bernie	Erin's folks are very reliable, have been a customer for over 10 yrs. Great customer service and provide a loaner car while van is being worked on, which is valuable for my transportation. Awesome services!
on 5/24/2017 for an auto service

Nathan	I had to replace my radiator as it was defective after it was originally replaced due to an auto accident. All good to go!
on 5/24/2017 for an auto service

Darren	Great communication all around. Informative and reasonable quote. Excellent service.
on 5/24/2017 for an auto service

Francis	Very pleased with the work that's been done. I took my car to other repair shops that are closer to my home for the convenience. I regret this because I ended up taking it back several times before it was repaired correctly. They just didn't have the expertise that Pearl City Auto Works has. I've learned my lesson and will always bring my cars to Pearl City Auto Works for repairs.
on 5/23/2017 for an auto service

James	Service was great. Fixed my car on very short notice, after the dealership said it would take over a month.
on 5/16/2017 for an auto service

Nathan	Extremely satisfied with the communication and courtesy of the staff. Work was done on time and extremely satisfied with the quality of the workmanship.
on 5/16/2017 for an auto service

Rob	No problems at all.
on 5/13/2017 for an auto service

Lenny	Excellent and professional service.
on 5/10/2017 for an auto service

Joann	Very professional and courteous. Appointment was scheduled a lot sooner than I thought they would be able to accommodate. Alternator fixed same day truck was diagnosed. Very happy with this business.
on 5/10/2017 for an auto service

Gee	Excellent staff and amazing workmanship.
on 5/9/2017 for an auto service

Eva	Maika i loa. They did a wonderful job. Mahalo.
on 5/9/2017 for an auto service

Naomi	There was a scheduling conflict but luckily the staff at Pearl City Auto Works was able to squeeze me for repair and honored RepairPal's repair quote.
on 5/9/2017 for an auto service

Pamela	You guys are awesome.
on 5/8/2017 for an auto service

Mario	My Corvette repair job went very well!
on 5/8/2017 for an auto service

Cody	Great service and was notified of potential future repairs.
on 5/8/2017 for an auto service

Randolph	The shop did excellent work detailing our car prior to having it shipped. They were extremely thorough and very professional.
on 5/7/2017 for an auto service

Ronald	Good service.
on 5/6/2017 for an auto service

Scott	Quick, professional, and competent.
on 5/3/2017 for an auto service

Kathy	Excellent experience. They are so kind and helpful.
on 5/2/2017 for an auto service

Robert	Mahalo, for a job well done.
on 5/2/2017 for an auto service

Jessica	I need my car fixed quick. I never heard of the shop but decided to give them a try. They were able to get my car in quickly and fixed it within a day (not that it was a hard fix). They also gave me a list of things that may need to be done in the future which was very helpful! Would go again.
on 4/30/2017 for an auto service

Piony	I am pleased to say I have found a repair shop that i can trust and that I will not be ripped off. Pearl City Auto Works is on the money. I would most likely recommend them to any one who asks. Much Mahalo!
on 4/29/2017 for an auto service

Micheal	Outstanding job.
on 4/24/2017 for an auto service

Brian	Repairs were completed as promised. I was kept informed of the repair costs immediately after being notified of the repairs needed.
on 4/19/2017 for an auto service

Kim	They did a great job of explaining what needed to be done at the time and even gave estimates on when other things should get fixed! I am very satisfied with the service that I was given!
on 4/16/2017 for an auto service

Danny	Always excellent!
on 4/12/2017 for an auto service

Shirleen	Great service. Allowed me to bring in my car before shop hours and serviced our cars great!
on 4/12/2017 for an auto service

Wayne	Excellent service, very courteous people and I would sell my cars if I had to go to someone else.
on 4/2/2017 for an auto service

Clyde	Great service. PCAW repaired my 2001 Ford Ranger when others said it couldn't be done. Work was more than professional. It was like having my own garage team take care of me. Mahalo PCAW!!!
on 3/29/2017 for an auto service

Erin	Professional.
on 3/29/2017 for an auto service

Mark	They seemed very personable and knowledgeable. I was informed of other issues that would probably need attention in the future, but wasn't pushed to having them done. That, in itself, convinced me to return and have those other issues taken care of when my budget allowed.
on 3/29/2017 for an auto service

Doreen	Provided professional service. A few of the staff that I was engaged with were very helpful and courteous.
on 3/28/2017 for an auto service

Zoeann	Excellent customer service.
on 3/28/2017 for an auto service

Jean	Great experience.
on 3/28/2017 for an auto service

Ed K.	My 4Runner needed some brake work but Servco didn't have an opening for 3 weeks.  So I called PCAW (never used them before) and they gave me an appointment within a couple days.  As it turned out, the most serious brake issue was a faulty ABS actuator which would have cost thousands for the part.  PCAW took the effort to source a used unit for me which significantly reduced the cost of the repair.  I liked their work and pricing so much that we brought the 4Runner back for some radiator and timing belt work.  PCAW has provided great customer service...they always update me on the progress and the car is always ready on time.  Their work is very good at a reasonable cost.  Overall, I'm very satisfied and happy with PCAW and plan on using them for any future work.  Well done, PCAW!!!
on 3/27/2017 for an auto service

Jason	Service with a friendly vibe. Great mechanics and professionals all around.
on 3/27/2017 for an auto service

Susan	I really appreciate your flexibility in allowing me to buy my own part since I wanted the lifetime warranty. Great job too on fixing the coolant and oil leak, which my last mechanic couldn't do. Thank you for everything!
on 3/27/2017 for an auto service

Douglas	Very professional.
on 3/26/2017 for an auto service

Edwin	Very good.
on 3/20/2017 for an auto service

Melvin	Besides changing my timing belt, the source of the engine oil leak was found and fixed.
on 3/20/2017 for an auto service

David	Pleasant experience as usual.
on 3/19/2017 for an auto service

Paul	A friend referred me to this shop. No complaints on the service performed on my truck. I will more than likely bring my vehicles here for future service.
on 3/15/2017 for an auto service

Ron	Parts were ordered, service was fast, happy with repaired. Thank you Pearl City Auto.
on 3/15/2017 for an auto service

Kay	As always, fantastic service!
on 3/14/2017 for an auto service

Coleen	Whoever balanced/weighted my tires, give them a raise...it drives like new. Thank you, it's the first time it's drove this nice in a long time!!
on 3/14/2017 for an auto service

Lionel	They point out that had oil lick to my attention
on 3/14/2017 for an auto service

Anonymous	Very satisfied with the quality of work, price and customer service. Won't hesitate to go back when the need arises.
on 3/13/2017 for an auto service

Wayne	Great staff & mechanics! Thank you!
on 3/8/2017 for an auto service

Jules	Great job excellent service done on time.
on 3/7/2017 for an auto service

Sean	Seems like it's fixed!
on 3/5/2017 for an auto service

Nick	Shay was very helpful, gave me diagnosis of everything I asked them to look at and let me know which items were urgent vs which could wait.
on 3/1/2017 for an auto service

Brian	Great job and outstanding service as they always do for all my cars. Nobody better than Erin and her Pearl City Auto Works staff.
on 2/28/2017 for an auto service

Chris	Love the staff! Very friendly and professional.
on 2/27/2017 for an auto service

Darren S.	Saved me a ton on a part the manufacturer wanted to charge much more for. Be sure to check them out if you need anything done on your vehicle. Great customer service all around. I highly recommend them.
on 2/23/2017 for an auto service

Keith	From initial phone call to the work, very professional.
on 2/22/2017 for an auto service

Melvin	I've been using this repair shop for a very long time. From Erin's dad to now. Must be at least 35 years. Integrity, quality, customer service - no one better.
on 2/22/2017 for an auto service

Rachel	Straight forward and honest. Did everything they could to make sure my car was in good condition before leaving the shop. Definitely my new go-to car shop.
on 2/22/2017 for an auto service

Kiana	My car had stopped running while I was getting gas and I had it towed to Pearl City Auto Works the next business day. Although it took 4 days to diagnose the issue (due to my car being old) they were extremely helpful and let me use the loaner car once I needed to return my rental. Pricing was fair and customer service was excellent. I will definitely recommend. Thank you, Erin!
on 2/22/2017 for an auto service

Joseph	Well pleased with the service.
on 2/21/2017 for an auto service

Lenwood	fair and very knowledgeable staff.
on 2/20/2017 for an auto service

Mike	They always take good care of me and give good service for the last 20+ years.
on 2/18/2017 for an auto service

Sundae	They gave me a good assessment of what work my car needed. I decided to get another car because there was too much repair work.
on 2/14/2017 for an auto service

Jill	Always dealt with them and always happy with their work.
on 2/12/2017 for an auto service

Jan	Really nice to find a good repairman. Educational and honest.
on 2/12/2017 for an auto service

Sean	Awesome!
on 2/12/2017 for an auto service

Ha'ane T.	This was my first time at Pearl City Auto Works a month or so ago, and my experience here was great! The lady working at the front acknowledged us at all times and made sure we were updated on the process whenever there was a change or to let us know if our vehicle will take longer or less amount of time to be finished. It is smack dab in the middle of a shopping center with great local businesses, which is very convenient and nice to walk around and check out. There were alot of businesses that I did not know existed there. Then once my vehicle was done, the cost was better than the shops I called around Pearl City/Aiea and less than was estimated by the employee to get my reverse lights fixed on my 2004 Mazda 6! Overall, great shop, great prices and outstanding employees. We will definitely be coming back to get our other vehicles serviced here, along with our Mazda 6. I will also be recommending them to friends and family.
on 2/11/2017 for an auto service

Rochelle	Everyone was helpful and courteous. I appreciated being told of another problem and had that fixed also. I would not hesitate to bring my car in to be fixed there again. Having a loaner also helps.
on 2/5/2017 for an auto service

Gavin	Good repair work. Happy they could fix that day.
on 2/5/2017 for an auto service

Gaye	The work seemed expensive, but so far, the car is doing okay.
on 2/5/2017 for an auto service

Frank	Wiper reservoir repaired, wipers repaired on our 2001 Corolla.
on 2/4/2017 for an auto service

Mike	One word: Reliable.
on 2/1/2017 for an auto service

Molly	My battery died and they serviced my car right away! That's great customer service!
on 2/1/2017 for an auto service

Felix	Good job, got a lender car. I strongly recommend PCAW to all.
on 1/30/2017 for an auto service

Arnold	We were very satisfied with the explanations and the results of the repair work. Also, treated with courtesy from Keoki, felt very comfortable talking with him!
on 1/29/2017 for an auto service

Clyde	Excellent customer service and repair service. The car was ready BEFORE expected!
on 1/25/2017 for an auto service

Guy	Great!
on 1/25/2017 for an auto service

Roy	Car service was satisfactory.
on 1/24/2017 for an auto service

Diane	The mechanic was honest and educated me on the problem.
on 1/22/2017 for an auto service

Clifford	Excellent friendly service.
on 1/18/2017 for an auto service

Craig	Always satisfied with the service provided. Will continue to bring our cars here when needed.
on 1/18/2017 for an auto service

Donald	Excellent work. Always satisfied.
on 1/18/2017 for an auto service

Russ	I am happy to do further business with this shop.
on 1/17/2017 for an auto service

Royce	The were knowledgeable about the work needed and provided a review of what else needs to be done.
on 1/17/2017 for an auto service

Ted	I should have gone here first rather than the dealership!
on 1/16/2017 for an auto service

Lois	Great as usual.
on 1/15/2017 for an auto service

Robert	I went in for the evaluation of the CRT, but a leaking water pump was noted, and we scheduled that repair.
on 1/14/2017 for an auto service

Jim	Technician explained the possible problem, and potential solutions. He was correct, and he fixed the problem correctly and quickly. I will certainly use Pearl City Auto Works again.
on 1/14/2017 for an auto service

Gary	I have been going to Pearl City Auto Works for years. They are dependable, trustworthy, and fair. They have never tried to oversell me. They are my go-to auto repair shop.
on 1/14/2017 for an auto service

Michael	Great communication and service, highly recommended.
on 1/11/2017 for an auto service

Jeff	Very professional from the front end to the manager. The problem was correctly diagnosed and corrected for a reasonable price. Loaner car was a nice benefit. I would have already sent additional work if they also did diesels.
on 1/11/2017 for an auto service

Scott	Professional, prompt and didn't overcharge or try to get me to repair other issues. Will take my car back.
on 1/7/2017 for an auto service

Wilfredo	Very helpful, prompt delivery.
on 1/7/2017 for an auto service

Joseph	Good work. Good price.
on 1/4/2017 for an auto service

Haane	Great customer service. The lady at the front desk was very kind and had a smile on her face every time I spoke with her. She also updated us with our car, whenever needed. I would definitely recommend friends and family to this place, and will continue to come back!
on 1/4/2017 for an auto service

Gary	Great service in finding and fixing the problem. Had no problem getting an appointment.
on 1/4/2017 for an auto service

Richard M.	This time I was there only for safety check. Brought my car in at 8:00 and it was done by 8:15. Workers have always been very helpful, knowledgeable, and courteous.
on 1/4/2017 for an auto service

Cynthia	I will definitely return to Pearl City Auto Works for all of my repair and service jobs.
on 1/3/2017 for an auto service

Shane	Outstanding customer service and work.
on 1/2/2017 for an auto service

Malana	Always great service and pleasant to work with.
on 1/2/2017 for an auto service

Thomas A.	Been going to this place for service for over 15 years. If you are looking for an honest and trustworthy repair shop to fix up whatever ails your car at a reasonable price, look no further. Their mechanics are the best and very knowledgeable and do a great job. I wouldn`t think of taking my two cars anywhere else for service. Thank you all, you are the best.
on 12/29/2016 for an auto service

Derek	Great!
on 12/28/2016 for an auto service

Mark	Even when I told shop what needed to be repaired still paid full cost for diagnostic check. Charge for parts was on the high side.
on 12/28/2016 for an auto service

Stuart	Awesome customer service!
on 12/27/2016 for an auto service

Ken P.	Great service! Got an appointment fast and they did a good job troubleshooting and repairing at a fair price. Highly recommended.
on 12/27/2016 for an auto service

Michael M.	JUST FOUR WORDS: GAURANTEED, FAST, FRIENDLY & REASONABLE , What more can you ask for?
on 12/27/2016 for an auto service

Liann	Excellent customer service. Mechanics are very knowledgeable and informative when describing what repairs are needed for your car.
on 12/27/2016 for an auto service

Myra	The crew is friendly and greeted me. They were prompt with their service even when they were REALLY busy!
on 12/26/2016 for an auto service

Barbara	Good service.
on 12/20/2016 for an auto service

Miles	Straightforward yet friendly. Took the time to explain what needed to be done. Being an auto mechanics daughter, (dad retired his shop many years ago) I felt explanation was right on and price reasonable.
on 12/19/2016 for an auto service

Danny	They rock.
on 12/19/2016 for an auto service

Keone	Awesome service... they are always professional and accommodating!!!
on 12/18/2016 for an auto service

Cheryl	.
on 12/18/2016 for an auto service

Arthur L.	Great customer service, friendly staff and good mechanics.
on 12/15/2016 for an auto service

Ken	I have been going to Pearl City Auto Works for years now. I wouldn't take my car anywhere else. Great work done in timely fashion. Reasonable too!
on 12/12/2016 for an auto service

Kiki	You are very fortunate to have a great mechanic like Keoki. I trust his recommendation.
on 12/12/2016 for an auto service

Cherry	Great customer service!
on 12/12/2016 for an auto service

Larry	Great! Will return for the next service.
on 12/11/2016 for an auto service

David G.	My 2003 Xterra was leaking oil one quart a month for a very long time. Then it started slowly not wanting to start. I took it to another shop and they changed the battery and told me that was the problem even though I asked them to check the starter.Went to Pearl City Auto Works on advice of a friend and they fixed the starter problem and the oil leak at a great price. They were not pushy at all. Very sincere and seems like they want to do the right thing for you not rip you off like many other shops. Plus I had my truck towed in, it would not start, on a Wednesday morning and by Thursday morning they were completed with the repairs. Very fast!If you don't know where to take your auto like I didn't go see Pearl City Auto Works. They are very knowledgeable, friendly and you will have your Auto working at a fair price.
on 12/9/2016 for an auto service

Mark	Very helpful, professional and friendly staff. Everything as promised. Scheduled and completed quickly.
on 12/7/2016 for an auto service

Dawnory	Great work!
on 12/6/2016 for an auto service

Bryan	I had a great experience there. Friendly staff which kept me informed of everything happening.
on 12/6/2016 for an auto service

Mike	Friendly, nice people. Very likely to do further work with PC Auto Works.
on 12/5/2016 for an auto service

David	Awesome customer service, quality repair at good price. Tech was very knowledgeable and kept me informed. Office people made me feel comfortable and important to their business when I picked up my truck. Will recommend this shop to friends for sure.
on 12/5/2016 for an auto service

Teralynda	Keoki is my fave mechanic of all time. Caring, sincere. Never gave up troubleshooting my electrical repair.
on 12/5/2016 for an auto service

Carolyn	Fast and friendly.
on 12/3/2016 for an auto service

Ronald	The work performed and the treatment of the staff was excellent!
on 11/30/2016 for an auto service

Robin	First time customer and am very pleased with the service and how I was treated and addressed. Glad I found them and will return for future services.
on 11/30/2016 for an auto service

Leesa	Outstanding.
on 11/28/2016 for an auto service

Lon	I only went for oil and filter change. They allowed me to supply the oil and the filter. The price was very reasonable. They provided an extensive list of recommended repairs, which I am still trying to digest and get clarifications for.
on 11/28/2016 for an auto service

Daniel	The shop helped me quickly and only did want was necessary. Thanks!
on 11/23/2016 for an auto service

Pat	Great consultation, service and pricing as always!
on 11/21/2016 for an auto service

Brian	They were polite and shop area was clean.
on 11/20/2016 for an auto service

Rod	Staff efficient and friendly.
on 11/20/2016 for an auto service

Jennifer	Shay was awesome in explaining to me what was done to my car, letting me know what other services are needed, and that they would help me in getting anything else fixed.
on 11/19/2016 for an auto service

Doreen R.	I called them because I read good reviews on this Company and wanted to try them out because it's in Aiea and I work in Pearl City Industrial... very convenient!Overall, they managed to service what I was there for but couldn't repair a slow leaking tire.. they said it was because of the area it was located. I told the front girl not to worry as I was going to head to my friends shop who I purchased tires/rims from at MOD Industries.... go ask for David, tell him I sent you! BTW: He repaired my slow leak and is a happy camper!!!, whoohoo). Anyway, PCAW provided me with great service and even gave me a loaner car to get back to work so I wouldn't have to wait at their shop. Their service was extremely fast and price was reasonably as expected, so thank you PCAW! The funny part was that I drive an Escalade EXT and getting into their loaner car, a Toyota it just felt like my butt was on the road :-) I will recommend and use them again, mahalo!
on 11/17/2016 for an auto service

Otto	Amazing customer service.
on 11/16/2016 for an auto service

Leighton	Excellent as always. Thank you Mahalo.
on 11/16/2016 for an auto service

Lawrence	Would use them again.
on 11/16/2016 for an auto service

Richard	Excellent repairs and customer service.
on 11/16/2016 for an auto service

John	Keoki & Erin are very professional & courteous. As a satisfied customer, I will always return to service/repair my autos.
on 11/13/2016 for an auto service

Jiovanni	Good service.
on 11/12/2016 for an auto service

Helene	Friendly and courteous staff. I recommend any one to take their car there. I took my car there and now I won't take it anywhere else.
on 11/9/2016 for an auto service

Mark	Great customer service. Excellent expertise. Friendly.
on 11/9/2016 for an auto service

Antonia	Awesome.
on 11/8/2016 for an auto service

Wes	Much Mahaloz!
on 11/7/2016 for an auto service

Ariel	Fair price and excellent service!
on 11/7/2016 for an auto service

Diego	Professional service with a smile.
on 11/6/2016 for an auto service

Martin	Good.
on 11/6/2016 for an auto service

Alfred	Work done professionally except unknown part found. Will bring in on next visit.
on 11/5/2016 for an auto service

Robyn L.	Awesome customer service, honest, great work on my Toyota's!!!
on 11/5/2016 for an auto service

Chenille A.	Recently had some work on my car done here. Let's just say the 5 stars are for a good reason. The staff was very courteous and very friendly. I would say they went above and beyond to help me get the problem with my car fixed. They were fast accurate and gave me updates on my vehicle. They were awesome in explaining step by step on what needed to be done and answer my questions and what I like loved the most is they gave me options!! They are wonderful and great and I will definitely be going back there again!!
on 10/29/2016 for an auto service

Tino P.	Awesome crew and staff!!! Well done Erin!!!!! Always #1!!!
on 10/21/2016 for an auto service

Chris M.	Very satisfied. Employees very professional. In and out! No long wait.
on 10/19/2016 for an auto service

Anonymous	Excellent staff and service. Very proactive auto shop. Provide courtesy inspection whenever auto is worked on.
on 10/11/2016 for an auto service

Ryan	Great service and great people!
on 10/2/2016 for an auto service

Philip	Great service. I only wanted 1 bolt extracted since I broke the head off and was worried about the price to have the other 3 replaced. In return they replaced all of them and didn't charge anything extra. Thanks!
on 10/2/2016 for an auto service

Lawrence	Great customer service over the phone and in-person. Staff very knowledgeable| understood my needs and provided detailed information on the work needed to be done on my vehicle. Pricing very reasonable. Received follow-up phone calls on additional work needed.
on 10/1/2016 for an auto service

Douglas C.	Recently, I had a lot of major car repair work done by Pearl City Auto Works.  I scheduled an appointment with them, and they had a loaner vehicle waiting for me when I got there.  I must honestly say that they are nothing short of awesome!It is a great feeling to know that one's car will be worked on thoroughly and professionally.  Also, having a good loaner vehicle, free of charge, is especially reassuring.  They called me immediately when they discovered additional problems with my engine, that required repairs.All of this work was done with the utmost of care and dedication, and within a few days!  A lot of auto repair shops take much longer, and do not offer a loaner.  I cannot say enough, in regards, to how good their workmanship is!  My 2002 Buick LeSabre runs like new, and I could not be happier!  I will definitely recommend them to fellow workers and friends who are in need of  A-ONE auto repair.  A winner all the way!
on 9/28/2016 for an auto service

Shelby	Erin and her crew of mechanics are the greatest! Efficient and knowledgeable. Workmanship is on spot!
on 9/28/2016 for an auto service

Alan	Shop personnel was very professional and very accurate in giving me an estimate of the required work to be done to my car.
on 9/28/2016 for an auto service

Gerald	Good honest work.
on 9/27/2016 for an auto service

Herb	The shop performed requested services.
on 9/27/2016 for an auto service

Grace	THEY HAVE A KIND AND FRIENDLY STAFF. QUALITY WORK AND REASONABLY PRICED. I COULDN'T ASK FOR ANYTHING MORE. BEST SERVICE EVER. I WOULD HIGHLY RECOMMEND PEARL CITY AUTO WORKS. SATISFIED CUSTOMER.
on 9/25/2016 for an auto service

Tiffany A.	Service was excellent! They kept good contact and their prices are awesome! Definitely going back for maintenance on my car!
on 9/24/2016 for an auto service

Bradley	Very professional and FAST service.
on 9/24/2016 for an auto service

Danny H.	They where able to troubleshoot and resolve my engine idling and throttle issue very quickly. I am very pleased with them.
on 9/22/2016 for an auto service

David	Very helpful, explained all service required.
on 9/21/2016 for an auto service

Anonymous	Good communication on status of repairs.
on 9/21/2016 for an auto service

Mark J.	We trust Pearl City Auto Works to take care of our cars. The response is immediate and the work is both thorough and timely.Most of all, the great customer service brings us back time and again. Keep up the good work!
on 9/20/2016 for an auto service

Vince	Great!
on 9/20/2016 for an auto service

Jennifer	Great service!
on 9/19/2016 for an auto service

Douglas	I recently had major work done on my vehicle within the past month. Their workmanship, professionalism, and ability to find and notify me of existing problems, with my car, was great! They even had a great running loaner available, at no additional cost, while auto repairs were being done. This is rare in Honolulu, and since I live far away from the repair shop, made it a lot easier to get around (without having to rent a car for a few days). In short, my experience with them was nothing short of awesome! I will definitely recommend them to friends who are in need of a good quality auto repair shop. My vehicle runs like new, and I could not be happier!
on 9/14/2016 for an auto service

Tom	They did an excellent job at a reasonable price.
on 9/14/2016 for an auto service

Randall	Good service, explanations were given when needed.
on 9/14/2016 for an auto service

Paul	The work provided was done well, plus the staff explains what they did to me. I feel that the work was done correctly. Also, I thought the cost was fair.
on 9/13/2016 for an auto service

Richard M C.	Pearl City Auto Works has been our go-to auto maintenance place for 20 years. They have earned it. That's why our cars run so well and last so long. Friendly, courteous, professional, knowledgeable, trustworthy. No reason to go anywhere else.
on 9/12/2016 for an auto service

Raine	Fast service.
on 9/12/2016 for an auto service

Rogelio	Very good customer service. The workers are very helpful and friendly.
on 9/12/2016 for an auto service

Kai	I went in for my routine oil change, and it was handled quickly!
on 9/11/2016 for an auto service

Anonymous	Great service!
on 9/10/2016 for an auto service

Melvin T.	As usual, the service was great. Always reminding me of required service dates. Also on the lookout for potential problems. Pearl City Auto's integrity and professionalism are without question
on 9/9/2016 for an auto service

Charlene M.	I have been taking my vehicles to Pearl City Auto Works for several years and they have always been so helpful! Very professional service and at the same time sharing their kindness and concern. We are all just like one big happy family! I highly recommend them for all your vehicle needs!
on 8/17/2016 for an auto service

Ed T.	Excellent service...... If you can afford it :() just kidding. While I haven't had time to chk out details| on the whole i'm very pleased with these pros... Had some major work done, took a few days but it was painless 'cause they provided a loaner!! ...very nice, clean p/u better then my own! My truck runs great now| 100% recommend!
on 8/13/2016 for an auto service

Kathy S.	It was a great experience. Will use them now to to all my auto mechanic jobs. Everyone was great!
on 8/6/2016 for an auto service

Jonell C.	Always great service and they work with you.
on 8/1/2016 for an auto service

Al S.	Best ever!
on 7/14/2016 for an auto service

Larry T.	Very fast and expedient service. Always checking for any problems with the vehicle and reporting it to us if it will be of a problem and recommended repairs if necessary.
on 7/12/2016 for an auto service

Karen D.	I suppose this story begins almost exactly one year ago. I found myself stranded in a parking lot with a dead battery as I was trying to leave for work. My car had gotten its milestone service about a week prior, so I was pretty annoyed about being blindsided by this. Fast forward to a year later and a new(er) vehicle...and I notice a helpful advertorial in my neighborhood newsletter about how car batteries can give out in our intense summer heat. That definitely got my attention! At the end of the article was an offer for a free courtesy check of your battery at Pearl City Auto Works. I emailed Erin that evening to request a courtesy check, and the very next morning their receptionist called me to schedule. She was very friendly and helpful| my only quibble is that she didn't mention where exactly they're located inside Harbor Center as that would've definitely saved me a few minutes and minor frustration (turns out, they're a few doors down from Napa Auto Parts).Upon my arrival, the young lady behind the counter greeted me warmly and promptly got me checked in. It took about half an hour, but they gave my car a more detailed once-over, not just the battery. Erin came over to say hi and told me everything was in good shape...which was great to hear, since I'd just had my car in for milestone maintenance a few weeks ago! We struck up a conversation about dogs and dog training (what are the odds...lol), and she became a keeper in my book!My safety check is coming up next month. Guess who I'm gonna call (and it's not Ghostbusters)!
on 7/7/2016 for an auto service

Arthur R L.	Great customer service, friendly staff and good mechanics.
on 6/21/2016 for an auto service

Tom A.	I have been to a lot of repair shops over the years and have found none better than PCAW, They care about your car and makes sure all repairs are done efficiently and at minimum cost. I have been to some repair shops where they add on to the cost by making unnecessary repairs. I trust PCAW and their mechanics unconditionally and I know that when my car is repaired and ready they did their very best work at minimum cost. Quality work at minimum cost, what more could you ask for?
on 6/15/2016 for an auto service

Rodney P.	Than you very much for taking care of all my auto needs. If it wasn't for those reminders that you send out, I would still be driving a defective car. Call it perfect timing. Thank you again PCAW!
on 5/26/2016 for an auto service

Sam K.	service was excellent and fast
on 5/14/2016 for an auto service

Timothy A.	Friendly and professional services.Great communication with repairs and cost.
on 5/11/2016 for an auto service

Alan W.	I have no complaints with the staff and management. They are very good at whatever is asked of them to do. I have been a faithful customer ever since the business opened and I will continue to be a customer. Aloha
on 4/19/2016 for an auto service

Shelby G.	I've been a customer for over 25 years!  Dennis and daughter Erin were running PCAW when I first found them.  Erin took over the business when her dad retired.  Erin and her crew are the bomb!  Very friendly and knowledgable.  Always accommodating, too!  My car is in and out in a timely manner. I trust PCAW with my vehicles and have and will continue to recommend them to anyone!
on 4/2/2016 for an auto service

Ray R.	It was great. Awesome service.
on 3/5/2016 for an auto service

Diana O.	excellent service and understanding staff...........thank you for all that you do and provide.
on 2/27/2016 for an auto service

Maurel R.	People seem genuine and nice here.  Helped me out with my RX8 and when I thought something went wrong, I called them and customer service was very cordial and professional about the potential problem.  I approve.
on 2/5/2016 for an auto service

Karen D.	Prompt, friendly, professional service that goes a step beyond. Definitely would recommend!
on 1/5/2016 for an auto service

Diana O.	awesome service, friendly staff...........and very trustworthy...........
on 12/21/2015 for an auto service

Anonymous	Excellent service. Very accommodating. I bring my car for any service needed
on 12/2/2015 for an auto service

Bradley E.	Fast, courteous and reasonable!
on 11/20/2015 for an auto service

Thomas A.	None better.  I have been going there for years and have found them to be honest, trustworthy, and their mechanics very knowledgeable.  Their prices are very reasonable and a lot cheaper than some places I have been to in the past.  I would not dream of taking my two cars anywhere else for any type of service.  If your looking for a great place to have your car serviced at a reasonable price this place cannot be beat
on 11/4/2015 for an auto service

Bill B.	Great honest service, I will recommend them highly!
on 11/3/2015 for an auto service

Anonymous	Very professional and polite. Work done in a timely manner and communication with me was great.
on 11/1/2015 for an auto service

Anonymous	Everyone was nice and the work was done reasonably quickly.
on 10/27/2015 for an auto service

Diana O.	excellent service, friendly people, top quality work.......
on 10/27/2015 for an auto service

Earleen Winona H.	Great customer service! Thanks for the loner car !
on 10/20/2015 for an auto service

Leighton L.	Quality work from earnest people. Hard to top.
on 10/17/2015 for an auto service

Anonymous	Nice staff
on 10/16/2015 for an auto service

Brian S.	Quick response in scheduling an appointment online. Mechanic did a thorough inspection under the hood and showed me additional problems that needed immediate attention...which I authorized before leaving my vehicle. Repairs quoted were reasonable for the 24 hour turnaround to get my vehicle back.
on 10/14/2015 for an auto service

Fred/diana H.	Received excellent service -- cordial, polite and very informative, helpful and prompt.
on 10/13/2015 for an auto service

Sam K.	Thank you for the freindly and fast service for my safety check
on 10/9/2015 for an auto service

Diane M.	The explanation of the description of the work from the mechanic was very helpful!
on 10/8/2015 for an auto service

Anonymous	Excellent customer service. Professional vehicle maintenance service and parts. Responds effectively to any questions I have had.Thank You Very MuchA Very Satisfied Customer
on 10/6/2015 for an auto service

Paul N.	Quick, straight-forward, and half the price of what the dealership charges! 2nd time dealing with them and they were able to give me a good estimate right from the phone. Fixed the issue on my vehicle and now it runs great!
on 10/1/2015 for an auto service

Otto G.	Excellenct service and outstanding customer service. Very helpful and truthful when diagnosing mechanical needs.
on 9/30/2015 for an auto service

Keith B.	The staff was so professional and finished the work in a decent amount of time. I was given a loaner to drive while work was done on my car and it was ready by the end of the work day. No surprises- everything was straightforward and explained clearly.
on 9/24/2015 for an auto service

James K.	Pearl City Auto Works will never fail your automotive needs, one word describes, very "Professional" I have received the best care.
on 9/20/2015 for an auto service

Anonymous	always great to go there
on 9/18/2015 for an auto service

Sonia M.	Very friendly and excellent customer service. Fast and efficient. Am so happy I found them in the Leeward area.
on 9/18/2015 for an auto service

Brent J.	This is my third time here so far. I don't like having to get my car fixed but thankful there is a place like this to take it to when needed. Always excellent and very personable service. They're all very honest and don't try to push unnecessary extra repairs on you. I would highly recommend Pear City Auto Works to anyone in need of repairs.GMC Acadia
on 9/17/2015 for an auto service

Anonymous	Every thing was okay.
on 9/17/2015 for an auto service

Donald K.	Thank you for the fast service and taking us at the last minute.
on 9/15/2015 for an auto service

Nathan Y.	quick service. everything is working fine. No front end noise when ever in roll over bumps.Thank you.
on 9/15/2015 for an auto service

Patricia B.	Quick repair, great staff, good location. They won my business!
on 9/11/2015 for an auto service

Wayne Y.	Outstanding & friendly service
on 9/8/2015 for an auto service

Michael S.	Great experience...They made sure they took care of the problem and took the time to explain what happened each time! :)
on 9/4/2015 for an auto service

Anonymous	Took truck in for engine light problem. They called us to inform the problems that needed to be fixed and asked if we wanted to go ahead. When job was completed they gave us a call. At that time I asked if they had time to replace a headlight bulb for another car, which was discovered that morning. They were very helpful and were able to fit me in the same day.
on 9/3/2015 for an auto service

Lawrence O.	Pearl City Auto Works' technical people are very professional, do excellent work and very patient when answering my questions. When found, they will inform me of areas on my car that needs repair and if possible, which problems are not serious so that they do not have to be worked on for now. They also recommend ways to keep my car in good condition.Their owner, Erin, and office staff is always friendly, explain the cost (which is reasonable) in detail and try very hard to give me an appointment as soon as possible. Erin also expects excellent work from her associates, that they conduct themselves professionally, and that their work area is always safe and clean. I want to go to a car repair shop that will give me top quality work, fair price, and where I feel I am being treated honestly. Pearl City Auto Shop is the place I have experienced this.
on 9/3/2015 for an auto service

Jean A.	I was treated very well even tho I had not made an appr.
on 9/2/2015 for an auto service

Tino P.	The mechanics & staff at PCAW always bad ass!! Great service & excellent knowledge as usual! Mahalo!
on 8/29/2015 for an auto service

Troy M.	Customer service, repair, and expertise were outstanding! Despite the new online technology and younger workforce (since my parent's generation), Pearl City Auto Works still provides the same honesty, hard work, great value, and smiles of the past. We want to personally thank Shay and Keoki for keeping to the highest standards in the automotive maintenance industry and look forward to visiting this business for generations to come!
on 8/26/2015 for an auto service

Francis K.	Really good service!! Excellent information on what was done and what needs to be done to keep the car in good running condition. I appreciate your honesty and being ethical with your customers.
on 8/22/2015 for an auto service

Anonymous	Good job and excellent service! Being able to use a loaner allowed me to do errands while car was being serviced. Always courteous and knowledgeable.
on 8/18/2015 for an auto service

Sonia M.	Always a pleasure to working with this company. They are fast, efficient and professional!
on 8/17/2015 for an auto service

Wendy T.	I always have good friendly service. They are very accommodating. I do miss the Saturday hours. Since I am a Mon-Fri employee, I have to take a day off to get my car taken care of.
on 8/14/2015 for an auto service

Henry D.	Aloha,The service was very good and very professional.The gave a quick and accurate service quote.They called in a timely matter to notify me my, car was ready.I like the website it was very easy to use and access information.Henry
on 8/13/2015 for an auto service

Jonell C.	Always helpful and shows genuine concern and care
on 8/10/2015 for an auto service

Alan O.	Went in for a problem with my brake lights... wouldn't turn off. I found the problem to be a small plastic piece that broke off. I substituted a piece of cardboard and took it in the next morning. After I provided information at the desk and was going to my car to get my coffee but I needed the keys to get in. That's when I was told that it was unlocked and the plastic piece was replaced! All done! I know that if I took my car to the dealer, I would have had to wait for an hour or two and maybe longer just for them to get to it.
on 8/9/2015 for an auto service

Bradley E.	Fast and effficient!
on 8/5/2015 for an auto service

Mark J.	Professional. Friendly. Complete work in timely manner.Good communicators.
on 7/29/2015 for an auto service

Gary O.	I found the staff vary friendly and very efficient. I recommend this establishment to none looking for good competent service.
on 7/28/2015 for an auto service

John H.	I have been impressed with level of service
on 7/27/2015 for an auto service

Herb O.	Excellent workmanship
on 7/23/2015 for an auto service

G L.	I've been bringing my cars to PCAW for the past three years. They were recommended by Hawaiian Tire & Auto Center, a very trustworthy and fair company. When a trustworthy company recommends another company, I pay attention.PCAW has been working on my 1991 Toyota Pickup and 2005 Toyota Corolla for the past three years. Each time I bring my cars in, I get excellent service and reasonable prices. I have never felt like they were trying to squeeze an extra dollar out of me.A year ago I brought my Corolla in for its annual safety check. The new safety check regulations are more stringent but more thorough to ensure the safety of the cars. I watched the mechanic, Keoki, go through the meticulous steps of inspecting each part of the car and verifying it with pictures. I got the sense that this place is high on integrity because they wanted to do things correctly.On my most recent visit, the struts on my Corolla, which had 74,000 miles, needed to be replaced. I brought my car in at 8:00am, was quoted a fair price, and had my car ready by the afternoon.PCAW reminds me of the service station of yesterday, but without the gas pumps. The mechanics are reliable, the work is excellent, and the customer care is top-notch. I appreciate the work-ethic of Shay, Erin, and Keoki.
on 7/22/2015 for an auto service

Teri L.	I love the service Pearl City Auto Works provides! They are honest, friendly and always accommodating to my needs!
on 7/22/2015 for an auto service

Dennis A.	Great service
on 7/18/2015 for an auto service

Anonymous	As always, I received great service. It is a bit pricy, however, they are always willing to accommodate me and were there when ever I had car trouble.
on 7/18/2015 for an auto service

Anonymous	Employees' always make me feel welcome. I have that assurance my car is being well maintained.
on 7/17/2015 for an auto service

Larry T.	From appointment scheduling to picking up of the car, everything was very timely and prompt.
on 7/13/2015 for an auto service

Herbert F.	Reliable and satisfying service .
on 7/7/2015 for an auto service

Ernest T.	My vehicle started acting up on the Friday just before the long weekend. They told me to bring it in but said that they may not be able to actually work on it until the following Tuesday. Since I was afraid to drive it anyway, I was glad that they allowed me to leave it at their shop over the weekend. As always, they found the problem and fixed it. My baby runs just like a champ! I would not trust anyone else to work on my car. I've been coming here for over 13 years.
on 7/6/2015 for an auto service

Anna L.	I enjoyed having my vehicle repaired at Pearl City Auto works. They are a friendly staff, experienced and thorough. I especially appreciated them having a loaner for me. Those are not always available.
on 7/2/2015 for an auto service

Anonymous	Friendly, informed me of progress, repaired on schedule.
on 6/26/2015 for an auto service

Bradley E.	Best people in Hawaii to deal with !!
on 6/22/2015 for an auto service

Anonymous	on time and very efficient
on 6/20/2015 for an auto service

Anonymous	Good. Takes a proactive approach in providing services to their clients.
on 6/20/2015 for an auto service

Jose C.	2006 Dodge Ram 1500 quad cab I've been to Pearl City Autoworks twice now and both times have been great experiences. They have great customer service and very fair pricing. The first time I went to them was to repair some wiring for my driver side window. Once they took a look at it, the mechanic spoke with me about the repairs needed and the front desk gave me the price. I went to dodge and another shop to take a look at it and pearl city autoworks quoted me half the price for the same exact job! The second time I needed maintenance done on my truck was for upper control arm bushings. I dropped the truck off first thing in the morning and they called me to let me know they were just about done so by the time I got there it would be ready for pickup. Most shops get done with the job and just wait for you to figure out you need to pick up your vehicle. My truck runs great and they didn't burn a hole in my pocket. I think one of the best things about this shop is that they don't BS you about doing more work than what is needed. I always get second opinions to compare pricing between mechanics and so far Pearl City Autoworks have been the only ones who haven't tried to scam me or tell me about problems that don't exist.
on 6/19/2015 for an auto service

Earl T.	very god AAAAA
on 6/18/2015 for an auto service

Gary K.	PSAW did a good job at diagnosing my high pitched noise when I start my car. They changed my serpentinite belt and fixed my water pump that was leaking on to the belt. The cost they charge for the belt was about one third less than I had paid at another shop and the total cost was very reasonable for the work. Since I did not have a ride Keoki took me home and even offered to pick me up. They made me feel very comfortable and I definitely would recommend them.
on 6/17/2015 for an auto service

Anonymous	Maikaʻi Loa.At least now I can see after the changing of the light bulb in my headlight.Also, AC information was very helpful.Mahalo.
on 6/16/2015 for an auto service

Steve D.	OUTSTANDING experience!Quick, professional, and under the estimate!
on 6/16/2015 for an auto service

Melvin M.	Trustworthy service and inspection of vehicle
on 6/11/2015 for an auto service

Joe S.	As usual, Great job well done!!!!
on 6/9/2015 for an auto service

Anonymous	Above and beyond great service.
on 6/6/2015 for an auto service

J.m. S.	The staff was very professional & up front about the work being performed. They went out of their way to give me excellent service. I'm happy with the problem that was fixed & look forward to doing business with Pearl City Auto Work again.J.M.
on 6/4/2015 for an auto service

Douglas D.	I was very impressed with the work done on my car. As soon as I brought my car in the service tech. was telling me that my car was making a suspicious sound that was probably my wheel bearings-it was. I needed to get it fixed because it could be dangerous. My car now runs smooth and quiet and I'm very happy!
on 6/2/2015 for an auto service

Carl F.	Very efficient and fast service. Can always trust the reliable service I receive here. Have reccomended their services to several friends and family members.
on 5/31/2015 for an auto service

Robyn L.	Fast, friendly and reliable service!
on 5/24/2015 for an auto service

Arthur L.	Excellent customer service. Work done by the mechanics are great.
on 5/20/2015 for an auto service

Anonymous	Took my vehicle in for regularly scheduled maintenance, and had the convenience of a loaner vehicle for free. The services were great, with noticeable improvements to my vehicles performance.
on 5/14/2015 for an auto service

Sean R.	Great service! Price was right in estimate. Found a bunch of other things I would have overlooked. Great price for a great job.
on 5/14/2015 for an auto service

Dean G.	Well the service, great, free loaner great, they told me everything I needed to know, they handled a big job, so far no complaints good job guys, atta boy
on 5/13/2015 for an auto service

Lawrence O.	As always they did an excellent job. Fast and good price
on 5/9/2015 for an auto service

Tom A.	Friendly, very knowledgeable mechanics. Pricing is very reasonable. Best place I know of to get a quality repair at a reasonable price. None better.
on 5/5/2015 for an auto service

Nick N.	They Know What they are doing, Very prompt and Professional.Always there to help.
on 5/4/2015 for an auto service

Todd R.	Great service reasonably priced. The only place I know that will give you a vehicle while your car is in the shop.
on 5/2/2015 for an auto service

Melvin T.	Excellent service and workmanship. Honesty is a way of life here. Have never been disappointed. Customer for over forty years
on 4/29/2015 for an auto service

Dail A.	Customer service is great! I took my Yukon here and they were able to fix what GMC couldn't. Mahalo for your honesty and help in getting my electrical fixed and working properly.
on 4/29/2015 for an auto service

Robert M.	Amazing fast service.
on 4/28/2015 for an auto service

Anonymous	Excellent service
on 4/28/2015 for an auto service

Kathy M.	As always excellent service! I was there to pick up a family member who was dropping off their car and asked to set an appointment to do my safety check, they were able to do it right then and there and it was 20 mins before closing time! They are the best!
on 4/24/2015 for an auto service

Paul Y.	Did the work within the estimate and front office/mechanics are easy to talk to.
on 4/20/2015 for an auto service

Jennifer K.	Awesome to finally find place that gives an honest assessment of what was really needed to be done to repair our vehicles and then also provide outstanding quality service. Your quick completion of the repairs proved that you respected our needs to get our Vehicle back in a timely manner and made us feel important. You guys are truly a rare find and have our highest recommendation.
on 4/17/2015 for an auto service

Lon E.	Happy as a clam with the way they handled this. I had been going elsewhere for maintenance, trying to avoid dealership. 12 months ago, did the oil and filter service at that "elsewhere". 2 months ago, noticed oil level rising (!), despite the fact that car leaks oil. No milky appearance to the oil, and no contamination in coolant reservoir, so one can assume not coolant related. Must be gasoline infiltrating. Oil blackening and smells burned and gassy. Also becoming thinner (less viscous). So I went back to "elsewhere" but they have health issues, and cannot take new work. We decided that it could have been a one time occurrence, and to change the oil ASAP and then observe it. I tried few nearby fast lube places, and was turned off by their inability to think outside of the box. Then I decided to do the job myself, but found that the drain plug had been over torqued and distorted by "elsewhere", and I simply could not remove the plug. PCAW was more than willing to do the job, and without flinching. They even let me supply the oil, filter, O-rings, and new drain plug. They charged a VERY reasonable rate, and they also reset the maintenance reminder and did a number of other checks. I could not be more pleased. If the oil level continues to rise, it will be sad, but that's life. They may help with the repair (fuel injectors?) or refer me elsewhere. I feel safe with them already. 1995 BMW 525i.
on 4/14/2015 for an auto service

Lois S.	Employees are very helpful and accommodating with scheduling our needs.
on 4/12/2015 for an auto service

Anonymous	Pearl City Auto works did a great job fixing my car - efficient, professional and courteous. I couldn't have asked for a better experience. I will definitely be back.
on 4/11/2015 for an auto service

Joan C.	Always professional. Easy to make appointments. Good work
on 4/11/2015 for an auto service

Hiram T.	Fast services and reasonable price. Would defenetly come back again.
on 4/10/2015 for an auto service

Anonymous	It is always a pleasure to have my car service at Pearl City Auto Works. Everyone is so friendly and the service is great. Thank you!
on 4/5/2015 for an auto service

Arthur L.	I am more than satisfied with the work they have done on my truck. The staff and Mechanic's are friendly and caring,
on 3/31/2015 for an auto service

Bradley E.	Great job as usual, and fast too.
on 3/31/2015 for an auto service

Keith B.	Pearl City Auto Works is extremely professional and efficient. The service there exceeded all of my expectations. They did a great job on my car, and also diagnosed some additional issues and provided a recommended timetable for repairs. The service was quick, staff was knowledgeable and friendly. I will definitely go to them in the future for auto repair needs, and would not hesitate to recommend them to others.
on 3/27/2015 for an auto service

Chanel L.	My experience at Pearl City Auto Works was GREAT!! The staff is friendly and HONEST. Took my car in because the floor was totally soaked with water, they found the problem fast and didn't tack on or makeup any bull crap charges to get more money. I have already recommend them to a few people, and will definitely be back. Thank you Pearl City Auto Works for being so AWESOME!!
on 3/27/2015 for an auto service

Art K.	The work was done on time and according to their estimated cost. Although I thought I needed a brake cylinder replaced, they found my brake hose was leaking and replaced it instead. While in the shop they found my timing belt worn and replaced it along with the water pump. They provided a loaner while my van was in the shop.
on 3/27/2015 for an auto service

Shay N.	Service was excellent. Appointment was easily made by a courteous person for the date and time that I requested. The reminders that I get for servicing my car are very helpful for us seniors.
on 3/26/2015 for an auto service

Anonymous	Very fair prices and not trying to scam you on safety inspections like other places I've been to. I go to them for all my auto repairs.
on 3/25/2015 for an auto service

Anonymous	PCAW was to diagnose and repair: Electrical system draining the battery| Air condition system|Tire sensors as well as sound system.Excellent and reliable service.Thanks again PCAW....A very satisfied customer
on 3/18/2015 for an auto service

Anonymous	Awesome service.....girl in the office was great and kawika in the field was personable and knowledgable. Great service.
on 3/17/2015 for an auto service

Anonymous	Fast and efficient
on 3/15/2015 for an auto service

Danny L.	staff is super capable, knowledgeable and friendly. work was done so fast too! too bad not all businesses operate tho way.
on 3/15/2015 for an auto service

Guy F.	Fast and professional!
on 3/14/2015 for an auto service

Douglas C.	Pearl City Auto Works is an A-ONE professional auto repair company! My experience with them was excellent! I was worried about my car, and about how long it would take to do repairs. Once I made an appointment, I was called by Erin to let me know that they had a free loaner available for as long as it took to do all of the required extensive repairs. This was completely unexpected, as I had planned to rent a car during the repair time. I must say that I was very impressed with the quality of the loaner vehicle. Suffice to say, my car repairs were completed under 2 weeks. Their workmanship and professionalism are unmatched! I will definitely recommend them to fellow workers and friends that may need their vehicle repaired. What an awesome auto repair service company!
on 3/11/2015 for an auto service

Ty M.	Great customer service, reasonable prices
on 3/10/2015 for an auto service

Bradley E.	Thanks for your usual fast and efficient service!
on 3/4/2015 for an auto service

Melvin T.	Excellent service, workmanship, honesty. That's reason been going to them for over 30 years
on 2/28/2015 for an auto service

Pat T.	I always get great service and quality at PCA. During this last service visit, they even came in below estimate because they said one of the parts didn't need to be replaced just yet. It's difficult to find that kind of honesty these days!
on 2/25/2015 for an auto service

Bradley E.	Reasonable AND quick! Thanks!
on 2/21/2015 for an auto service

Leesa K.	Outstanding service,staff and satisfaction!
on 2/20/2015 for an auto service

Lawrence O.	As always the owner (Erin) and her staff was very friendly. My car repair was completed on time and the cost was very much in line.
on 2/19/2015 for an auto service

Anna L.	Great Job! I loved their customer service. After working in cutomer service for a luxury car dealership for years, I appreciate great service, I was greeted by Keoki, my advisor/technician. He was very clear in explaining what would be done to my car. He also followed up with advice on other issues with my car and offered to take care of it in a timely manner, and phone calls to keep me posted on when my car would be available for pick up.
on 2/17/2015 for an auto service

Tom A.	Great place to have your car worked on. None better on the Island. They are very thorough and the price is right. Wouldn`t think of taking my car anywhere else.
on 2/12/2015 for an auto service

Diana O.	this agency has been servicing my cat for years, wouldn't take it anywhere else. They are dependable and courteous...and my car runs well all the time. thank you PC Autoworks....
on 2/10/2015 for an auto service

Jennifer K.	Awesome service!
on 2/8/2015 for an auto service

Anonymous	Great service for automotive knowledge, reasonable speed and cost of repair, and friendliness of staff. Mahalo
on 2/6/2015 for an auto service

Clem K.	If you're looking for someone to service your car, I would highly recommend Pearl City Auto Works.My family and I have entrusted the servicing of our cars to Pearl City Auto Works for at least 25 years now. The crew at Pearl City Auto Works always offers personable, honest and straightforward customer service, their mechanics are very knowledgeable, and the car repair and maintenance services they provide are undoubtedly top-notch. Can't imagine taking my car anywhere else for servicing!
on 2/1/2015 for an auto service

Melvin T.	The usual great service. Efficient, reliable, courteous. Been with them over 30Years
on 1/31/2015 for an auto service

Anonymous	Great staff. Worked hard to find the issue with my Jeep and now it is running better than ever!
on 1/29/2015 for an auto service

Rodney P.	Pearl City Auto Works has always surpassed all of my expectations! They have always repaired my vehicles at a very fair price. I would recommend them to anyone who needs car repairs, standard maintenance, or even safety checks. They will always find the time to squeeze you in and tried to work around your schedule. The only drawback about all of this, they are always so busy with business!
on 1/27/2015 for an auto service

Tino P.	Awesome crew & staff as usual!!! Thank you very much !
on 1/25/2015 for an auto service

Stan S.	GRACIOUS, THOROUGH, AND EFFICIENT--AN UNUSUALLY PLEASANT EXPERIENCE
on 1/24/2015 for an auto service

Mark J.	Excellent customer service. Friendly. Professional. Good work. Will go there again.
on 1/22/2015 for an auto service

Anonymous	Fast and accurate diagnostic and repair. Pleasant staff. It was worth driving long distance for the service.
on 1/11/2015 for an auto service

Al S.	Awesome friendly, happy helpful people!
on 1/10/2015 for an auto service

Anonymous	Always excellent customer service as well as great results with car servicing!
on 1/9/2015 for an auto service

Barbara A.	Provides great, honest service. Thanks
on 1/5/2015 for an auto service

Anonymous	Professional, friendly and prompt.
on 1/3/2015 for an auto service

Maribel B.	Very professional & honest. My son's truck got fixed within 2 days !! Service is excellent !!!
on 1/2/2015 for an auto service

Pat T.	Great service as always. Thank you!
on 1/1/2015 for an auto service

Alicia B.	I would recommend them to anyone! They got us an appointment quickly, had a loaner available, and even stayed a few minutes late because we were stuck in traffic trying to pick our car up! Would take our vehicles back there, and would definitely recommend them to anyone!
on 1/1/2015 for an auto service

Anonymous	Always courteous and professional.
on 12/31/2014 for an auto service

Mark J.	Courteous. Good work. Great customer service. Walks the talk
on 12/31/2014 for an auto service

Anna L.	Everyone at Pearl City Autoworks were friendly and helpful. Especially Keoki who noticed little things like my remote key not having a battery, and following up with phone calls prior t to completion.
on 12/25/2014 for an auto service

Anonymous	PCAW provides friendly, courteous and excellent service.Our car went in for a/c service and is running very well. We are very pleased.
on 12/22/2014 for an auto service

Dan S.	I trust Pearl City Auto Works to tell me what is wrong with my car without pushing me into unnecessary repairs. That's not something I can say about many other shops. They are friendly, accommodating, and even put their own resources on the line to get parts before you pay. It is a refreshing experience compared to other auto repair shops I have been to.
on 12/22/2014 for an auto service

Dean U.	I'm very pleased with their service and detailed explanation to my car problems . They gave me options to repair my truck with reasonable cost rate.
on 12/21/2014 for an auto service

Allan J.	I love the service very much, the quality and honesty...
on 12/17/2014 for an auto service

Gary O.	Great service and people ,
on 12/17/2014 for an auto service

Ed O.	Very knowledgeable employees. Courteous and friendly. Recommends them to all my friends.
on 12/15/2014 for an auto service

Patrick O.	Great service, they saw me on short noticed and had repairs done on the same day. Would definitely recommend!
on 12/15/2014 for an auto service

Bradley E.	Pearl City Auto Works is the ONLY place that we totally trust for fast professional work at reasonable prices.They've taken care of all our auto needs for over six years, and will continue to do so for as long as we drive ourcars.Brad & Prissy
on 12/13/2014 for an auto service

James K.	Always fast and friendly service.
on 12/12/2014 for an auto service

Mike M.	PCAW always see to my needs. I don't have time to service my auto during the weekdays. They are closed on weekends. PCAW provided we with a "loaner" so that I didn't have to give-up a work day to service my auto during the week.Now, that's what you call "catering to the customer". Thanks Erin and the gang. You folks always have my back. Mike M
on 12/10/2014 for an auto service

Diana O.	excellent service....mechanic is very knowledgeable in all aspects ....friendly staff ..
on 12/5/2014 for an auto service

Marion R.	We have been looking for a high quality auto mechanic for a while. We found them at Pearl City Auto Works. From the beginning you get the feeling of a friendly and efficient team from the crew. Customer Service is excellent, answering all our questions and providing insight into the PCAW process. During the inspection phase of checking our vehicle into the repair process, the PCAW team they noticed a small problem and made a recommendation to improve the cars safety. We were not pressured but provided the option to have their team make this small repair or not. Based on our limited experience with the staff’s positive technical attitude we elected to have the repair done by PCAW.We will defiantly be returning.
on 12/5/2014 for an auto service

Lawrence O.	I have had Pearl City Auto Works fix and maintain my car for many, many years. The reason I selected them is that they are honest, work quality is very good, cost is reasonable, easy to make an appointment, very friendly people, and they explain what the problems were in detail. They also inform you of potential problems and if it should be worked on immediately or they would recommend delaying the fix to a later date. Pearl City Auto Works try hard to take care your transportation needs while your car is in the shop by providing you a loner or if needed and staff is available, take you home and drop off the car at your house when the service is done.
on 12/4/2014 for an auto service

Anonymous	As always, all the Pearl City Auto Works personnel were friendly and willing to answer all my questions. While servicing my car, the mechanic found numerous problems. He went into detail describing the problems and its affects to the car and the safety concerns. The mechanic also suggested what should be done to each of them including nothing for now. The office person worked very hard to research all the problems that must be worked on and gave me a detailed description on what work they will perform and an estimated cost.Thank you Erin and thank you to all the Pearl City Auto Works staff
on 12/4/2014 for an auto service

Ken/gwen H.	Keoki got my 1997 Mustang Cobra running like new. Bad #2 spark plug wire, replaced all spark plugs, trouble-shot power seat and cruise control. Got use of a loaner while he finished at end of day so I could grocery shop. Returned loaner a few hours later when job was finished.
on 12/3/2014 for an auto service

Anonymous	Excellent customer service!!!!I'm never going anywhere else but here to fix my car.
on 11/29/2014 for an auto service

Anonymous	Efficient and knowledgeable staff
on 11/22/2014 for an auto service

Paul Y.	Took my car for a maintenance check due to the mileage count. During the check, they found another very important problem which they promptly called. The actually found two problems but one needed to be fixed ASAP since it involved the brakes. However, they are good to explain the importance of each problem and which has priority to fix. Due to the growth of work, they had to keep the car an extra day. However, I do notice my car runs better. Also, if they don't have to change an item and was in the estimate they will not do it and reduce the price estimate to reflect that.
on 11/22/2014 for an auto service

Robert L.	My brake issue was resolved,but some how my both remotes to open doors don't work now.they both worked fine before my brake lights not woriking.
on 11/21/2014 for an auto service

Yumi T.	I can't believe how affordable and reliable an oil change is here! I paid 2x more at places that I thought were good deals and good reliable work, but in actuality, was a rip-off. I feel that the mechanics at Pearl City Auto Works knows what they are doing and that they are giving me the best service for my vehicle.
on 11/20/2014 for an auto service

Norman T.	THE WORK ON MY AUTO WAS DONE HIGHLY SATISFACTORY.
on 11/13/2014 for an auto service

Anonymous	PC Auto not only do what is requested but they go beyond and check other related things and recommend to repair or wait until the next service. They are also aware of the auto dealer recall campaigns and will remind you to have the item of the recall checked by them.
on 11/9/2014 for an auto service

Charles L.	Erin listened to the problem, and recommended a very reasonable repair that has proven to have solved the problem so far! Thank you also for the very reasonable price!
on 11/9/2014 for an auto service

Leesa K.	Outstanding service from beginning to completion of car repair. I would absolutely recommend Pearl City Auto works !
on 11/7/2014 for an auto service

Fred/diana H.	All work performed were to my satisfaction and on a timely manner. Staff and employees are always polite, helpful and accommodating.
on 11/7/2014 for an auto service

Curtis T.	They communicated with me so I knew that parts for my car were ordered and everything that I had problems with were taken care of. Thank you so much. Car runs great.
on 10/21/2014 for an auto service

Andrea T.	Awesome
on 10/18/2014 for an auto service

Craig U.	Customer service as well as servicing for our cars are always excellent! They know what they are doing when it comes to fixing vehicles.
on 10/16/2014 for an auto service

Jessica K.	Awesome people! Very helpful, caring, honest, & reliable employee!
on 10/7/2014 for an auto service

Nathan/jill P.	I've dealt with them for a very long time and came to totally trust them. Trust is the most important thing in servicing,or any kind of business.
on 10/6/2014 for an auto service

Anonymous	Convenient location for me. Fast, friendly service. Price quote and completion time as stated. I will return.
on 10/1/2014 for an auto service

Anonymous	I used to work on my own vehicles, but due to the lack of free time that I have, I always bring my cars and trucks to have it fixed here. The staff is friendly and the workmanship on the vehicles is great!
on 9/29/2014 for an auto service

Kiki C.	When I call for an appointment, Ashley handled my request from dropping off the car and picking it up...everything was like clockwork...no hassles...no waiting. The mechanic does a trustworthy job and my old car runs like brand new. Mahalo Pearl City Auto Works!
on 9/29/2014 for an auto service

Brian C.	Great as always
on 9/27/2014 for an auto service

Shelby G.	I have been going to Pearl City Auto Works for about 20 years now. Dennis, passed the business down to his daughter Erin some years back and they never fail to excel. Erin and her crew know their business well and know how to take care of their customers. They ALWAYS do a great job!
on 9/21/2014 for an auto service

Chris K.	I have nothing but good things to say about pearl city auto works. My 2003 cadillac cts was misfiring really bad so I called the closest auto repair shop and it just happened to be this shop. I brought my car down and I figured it would be an expensive fix. Turns out even on this expensive island there are mechanics that do good work at an affordable price. The ladies that work customer service are just a bonus to the great technicians at pearl city auto works. They were very knowledgeable and informative when they were describing what was being worked on. Wrapping it up i strongly recommend this shop if you don't want to pay the outrageous prices at dealerships and want quality work done. Thanks for everything!
on 9/20/2014 for an auto service

Brian C.	Great friendly service as always.
on 9/17/2014 for an auto service

Dennis K.	I had taken my car to another repair shop twice for the same problem. I had also checked the internet to try and diagnose the problem myself. The same problem continued to exiist. While on the internet, PCAW came on as a recommended place to go. I tried, and I'm glad I did. I was skeptical at first, but I'm a firm believer now. Prior to taking it to PCAW, I had considered getting rid of my car. Now, I'm a believer in them. Thanks a lotDennis Kaeka
on 9/14/2014 for an auto service

Tom A.	Getting excellent service from PCAW is nothing new. I have been going there for years and would not trust my cars with anyone else. Great people, great service.
on 9/12/2014 for an auto service

Anonymous	Excellent service in a timely manner. Minimal interruption to my day!
on 9/6/2014 for an auto service

Melvin T.	Been a customer approximately 40 years. Starting from owner father to current owner daughter. Excellent service, outstanding work. More importantly, unquestioned integrity.
on 9/2/2014 for an auto service

Stan A.	I am very pleased with the attention Autoworks gave to my truck. Erin and Ashley made me feel like "Ohana" and always kept me informed on what was happening to my truck. I needed my engine and ABS lights checked out, but Autoworks also found other problems. They explained what needed to be done, the cost, the duration of the repairs, and did not pressure me to fix everything at once. I did authorize the repairs and the mechanics did an outstanding job, my truck runs like new. Most places want to make a fast "buck", but through my experience - Autoworks is not one of them. Everyone at Autoworks is a professional and like I said before, they make you feel like "Ohana".
on 9/2/2014 for an auto service

Anonymous	Took my car in at scheduled time. Communication was really good when a part was not able to be delivered by the original date. Car was fixed in the same day as promised. Great service!
on 8/27/2014 for an auto service

Russell U.	Hi Erin, our experience with you is always a great one. Always a 10 plus. Keoki is always informative friendly and just great customer service. Your new girl Shay, hopefully spelled that correctly was very courteous seemed quite informative also. Very good in calling back and leaving messages. Always a 10 out 10. Thank you always Erin!!!Russell and Lori
on 8/25/2014 for an auto service

Craig U.	Great customer service! Very genuine & honest services!
on 8/22/2014 for an auto service

Daniel P. L.	Great timely service. A little hard to find (behind the Napa) but other then that nice people great price and speedy.
on 8/18/2014 for an auto service

Monte H.	Service was great. Workmanship is great so far. Car is running excellent.
on 8/18/2014 for an auto service

Lori A.	great, honest service. will def return! thanks Ash and crew!
on 8/16/2014 for an auto service

Richard H.	This shop KNOW'S What they are doing. They do what other shops are unable to do !Have enjoyed their expert service on my OLD Ford Wagon . " Mahalo" Keep up the Great Work.
on 8/15/2014 for an auto service

Bradley E.	Wonderful combination of expertise, reasonable prices, and honesty!
on 8/15/2014 for an auto service

Darrell/april L.	Both Erin and Ashley have been great in helping us get our Dodge running and on the road again. Their staff and employees are all very helpful, courteous and so very respectful.All our cars are serviced with them and do not have recurring problems, the auto works has an excellent records system identifying our past services and required service needs.The Auto Works with Erin and Ashley is a Super Awesome Facility with the best mechanics all round!
on 8/14/2014 for an auto service

Joey B.	Great place and people
on 8/10/2014 for an auto service

Mike M.	Excellent service as usual. Problem with the steering was remedied. Thanks Erin and the guys
on 7/29/2014 for an auto service

Gary T.	Excellent. Very and prompt service. Loaner was a surprise.
on 7/19/2014 for an auto service

Brian A.	Fast and friendly service!
on 7/19/2014 for an auto service

Mike M.	Fast & curtious
on 7/11/2014 for an auto service

Rodney F.	Very responsive, prompt service, good communication.
on 7/10/2014 for an auto service

Anonymous	Great service
on 7/9/2014 for an auto service

Melvin T.	Great service, highest integrity, high quality work.
on 7/7/2014 for an auto service

Robert K.	Great ... fit right into my schedule.Bob
on 7/4/2014 for an auto service

Larry T.	Although it took longer than expected to complete the repair, at least I wasn't left stranded without the use of a car that was loaned to me.
on 6/28/2014 for an auto service

Grant T.	Always accommodating. High quality workmanship.
on 6/27/2014 for an auto service

Brian C.	As always their service was excellent and completion was timely.
on 6/27/2014 for an auto service

Michelle S.	I usually have been going to Goodyear for problems with my Camry and have felt like they never really fixed the problems, just placed a temporary bandaid on it to have it act up again weeks later. I wanted to try this place out due to it being a local business. First off, I wouldn't fully rely on the website appointment booking 100%, they haven't really linked that with their real booking, so I would call instead. Luckily, they were able to squeeze me in that day. I didn't have a ride back home and one of the technicians was nice enough to give me a ride home. They were able to fix my car that day with a reasonable price. I liked that they were honest up front about the issues with my car and I didn't feel like they were scamming me like most of the other auto mechanics. When I picked up my car I was very impressed that my car ran so smoothly! Overall, everyone from Ashley at the front desk to the technicians are genuine, honest people and I would definitely recommend them for any car issue!
on 6/18/2014 for an auto service

Donald K.	Good mechanics, great owner.Ashley is very knowledgeable as office manager.Had timing belt replaced and valve cover gaskets replaced.Highly recommended.
on 6/18/2014 for an auto service

Wayne Y.	*****
on 6/9/2014 for an auto service

Anonymous	Very efficient and timely. Nice friendly admin staff and mechanics.
on 6/9/2014 for an auto service

Richard M C.	Great service. Please note that the information you provided for safety inspection was for our other Acura which is now Dick's car. That might be why he got this email instead of me. The information you provided was for the 2003 Acura and the car you serviced was the 2013. Please update your records.Thank you,Joanne Chanslor
on 6/8/2014 for an auto service

Anonymous	Super quick, super efficient. And they even checked my fluids when I went in for a safety inspection.
on 6/7/2014 for an auto service

Kathy M.	As always excellent service!
on 6/7/2014 for an auto service

Chase M.	The people there were friendly and their service was great. They were fast and their work was quality. I will take my jeep back there for any other jobs I can't do on my own. I highly recommend Pearl City Auto Works.
on 6/2/2014 for an auto service

Mark J.	Extremely prompt - professional - honest - superb customer service! Service with a smile!
on 6/2/2014 for an auto service

Gijoey B.	My mini needed help and PCAW was more than helpful before and during the repairs.  They are a bit hard to find but that's just because of the area.  Also a little tight for parking depending on the time of day you go.  Other than that, great place for maintenance and would recommend them to anyone with a mini cooper that doesn't want to deal with town traffic.  Also nice to walk over to the mall and wait there if you get a good timeframe, which Erin and her team were able to do.  Don't want to deal with anymore repairs but if I have do, no doubt that I'll head over to Pearl City Auto Works.  Make sure to check their website for a coupon too.
on 6/2/2014 for an auto service

Anonymous	Very honest and reliable! Kept me informed of the status of my car. Definately coming back!!!
on 5/29/2014 for an auto service

Cheryl K.	Thank you, for doing a fantastic job. Lights are perfect and working really good.
on 5/28/2014 for an auto service

Ron B.	Very friendly and professional people. Was the only repair shop that knew how to fix my problem, after searching around for other places that could work on a Jeep Wrangler. Got me a used part, which saved me a lot of money for the part, but the labor was higher than I expected, but for what they had to fix, I guess it was reasonable. Got my Safety Inspection done too. So that was convenient that they repaired my vehicle to pass inspection, and I didn't have to take it somewhere else! DOT was about a mile down the road, so I got everything done, repair, safety, and registration.
on 5/22/2014 for an auto service

David J.	Always a good experience with Erin at PCAW! We got the good news (replaced leaking coolant overflow tank under warranty) and the bad news (sorry, the transmission problem is INSIDE the transmission). They concurred with the decision to NOT fix the transmission| it's time for a new car.Their honesty about our cars' service needs sure beats that of the the usual auto service place!
on 5/22/2014 for an auto service

Jerry N.	Go out of their way to assist you & friendly. We were both crunching on time but they still do their best to satisfy you and help. Great knowledge on automobile repair and excellent work. Thank You.
on 5/21/2014 for an auto service

Anonymous	Great work, knowledge, and customer service.
on 5/20/2014 for an auto service

Anonymous	As always they were very nice and my car was done on-time.
on 5/18/2014 for an auto service

Joe S.	Thank you for GREAT SERVICE & JOB WELL DONE!!! The corvette runs like a CHAMP,,,Mahalo Nui,Joe & Cynthia Suzuki :)
on 5/15/2014 for an auto service

Tasha N.	I absolutely love this place. I rarely feel comfortable in a auto body place but I do here. The staff are super friendly and their prices are very competitive with there places on island. I will only to here for all of my car care needs.
on 5/13/2014 for an auto service

Diana O.	excellent service, wonderful trustworthy .......thank you
on 5/5/2014 for an auto service

Anonymous	Top notch service and speedy too!
on 5/5/2014 for an auto service

Donald F.	Excellent service and workmanship. Vehicle done well ahead of estimated time frame.
on 5/4/2014 for an auto service

Diana O.	excellent service. Thank you.
on 5/4/2014 for an auto service

Carl F.	One word. Great!!!
on 5/2/2014 for an auto service

Laurie B.	Excellent customer service. Provided more information on anything else that my car may need. Also very responsive to questions I have. Ashley made going to Pearl City Autoworks a great experience. I believe for once since I have been owning cars that I feel comfortable and confident that my car's needs as well as questions I have will be taken care. I have found me a auto body shop for life!! THANK YOU!!
on 4/19/2014 for an auto service

Melvin M.	Fast honest work
on 4/18/2014 for an auto service

Keith B.	Keoki is great! =)
on 4/17/2014 for an auto service

Anonymous	Very efficient and great service. I needed major repairs done but I couldn't leave my car over night. I explained my situation and my car was ready and waiting when I came back at 4:30. The shop personnel are great.
on 4/14/2014 for an auto service

Ken H.	I think you provide excellent care for my car. I hope you can keep it running well for many years to come.
on 3/30/2014 for an auto service

Ronald H.	Very good service.
on 3/30/2014 for an auto service

Laurie B.	Love the service. Ashley always kept me informed about what needed to be done and cost as well. Thank you Pearl City Auto Works!
on 3/27/2014 for an auto service

Lacy C.	Helpful and friendly and went out of their way to same me some money.
on 3/24/2014 for an auto service

Donald F.	Excellent service. Very knowledgeable Mechanics who explain your vehicle's problems precisely. Very reasonable and fair rate for service.
on 3/20/2014 for an auto service

Sarah M.	Awesome customer service! I needed my brakes changed and they did it in half the time and half the price as quoted by other mechanics/shops. They were very honest and tried really hard to accomodate my schedule as far as pick up and drop offs. Was very impressed and will continue to get my car serviced here.
on 3/20/2014 for an auto service

Anonymous	Awesome service. They guy who was working on my car, an older model Subaru, kept it when he couldn't figure out what was wrong. He worked on it after hours on his own time and they didn't charge me anything. The problem wasn't resolved (it is an older car and some of its issues are pretty mysterious) but it only cost me some time. I really appreciated them trying to get to the root of the problem and showing some genuine care for my car. I'll be going back to them for my next service.
on 3/16/2014 for an auto service

Tracy G.	Staff is very professional, friendly and provide great customer service. Wonderful place to take your vehicle by far.
on 3/15/2014 for an auto service

Joseph H.	work done on my F-150 was fast with very good mechanical results and I would recommend a friend.
on 3/11/2014 for an auto service

Anonymous	I appreciate their updates for servicing my car, and their courteous and professional way of conducting business. The work is done on a timely basis, and I don't get the run around, just honest and straight forward assessments. I highly recommend Pearl City Auto Works.
on 3/6/2014 for an auto service

Anonymous	They listened to my concerns regarding gas mileage, engine icon alertmy feelings about cars power output. Took care of every item. Will take car back for further repairs needed for this 13 yr old car.
on 3/6/2014 for an auto service

Melvin T.	Integrity, professional, very good at what they do
on 3/1/2014 for an auto service

Craig U.	Customer service & car services always above satisfactory. Workers know what they are doing and are upfront & honest about their services. They are also accommodating and easy to interact with.
on 2/28/2014 for an auto service

Anonymous	Very accommodating and friendly as usual. My vehicle wouldn't start late in the day, even when given a jump. I had it towed there and they found the problem and I got my car back the next day.
on 2/27/2014 for an auto service

Tom A.	They did an excellent job of repairing my brakes quickly and efficiently. I have always received excellent service at PCAW. It is a great place to have any repair work done and their prices are very reasonable..
on 2/18/2014 for an auto service

Hiro A.	We always receive honest and professional services for our cars. Staff is courteous and friendly which makes it easy to use PCAW as our one stop car servicer.
on 2/13/2014 for an auto service

Joel L.	I was extremely pleased with Pearl City Auto Works.Ashley and Erin were extremely pleasant to work with concerning the problem with my car! I was provided with what they found wrong and a estimate of the cost to fix the problems. I was also pleased with their email system and the ability to communicate with them! These two young ladies made it a true pleasure to work with them!
on 2/12/2014 for an auto service

Pj D.	My car had recently shown me the anxiety causing Check Engine Light and I had unsuccessfully tried to call/visit several big company auto part/repair places for a simple diagnostics. I called Erin at Pearl City Auto Works and she told me to bring the car on by and they would be able to at least provide this service for me on a Saturday. I appreciated the upfrontness on probably not being able to do any service on the car but they could diagnose the car and find out the codes for the problem. I brought the car by and within 10 minutes I found out the problem. Unfortunately, the code was for something the shop doesn't specialize in but she was super helpful and provided me a name and number of another person that does that type of work. This is the most helpful & professional auto shop I have ever been to on island and main land included. I would have gladly asked for them to service my car given the circumstances they could. I recommend this shop if you want a fair, quick, and local place to take care of your cars auto issues. Mahalo!
on 2/7/2014 for an auto service

Leighton L.	Communication, integrity, and quality: all exceptional.
on 2/6/2014 for an auto service

Ricky R. P.	I love it!
on 2/4/2014 for an auto service

Theresa T.	Ashley was very helpful and friendly. I'm impressed with the cleanliness and organize the shop is . Thank you, is nice to see people smile back at you.See you again.Theresa
on 2/3/2014 for an auto service

Clifford M.	Very well done repairs with accurate estimations. Appreciated the discount and especially the work was done quickly way ahead of schedule to enable us to enjoy the use of the vehicle for the weekend. Service writer knowledgeable and courteous.
on 1/27/2014 for an auto service

Gayla P.	You guys are awesome. Thanks for all the hard work, knowledge and care you provided on my 2009 Honda. Erin your personality rocks. Keep up the good work. Happy New Year..
on 1/24/2014 for an auto service

Anonymous	Office staff and mechanics are very knowledgeable about cars. They also ensure that you are kept up to speed as to what is going on with your car. Honest and trustworthy.
on 1/21/2014 for an auto service

Anonymous	For a diagnosis very reasonably priced. However I felt over priced for the work needed to be done.Price for part is $50 but total bill is $400 I guess its for the labor. Also, front desk girl very nice good customer service. Was told I'd get a call around 12pm for an update never got a call. I had to call at 2pm to see what's going on. Lady on phone kinda rude, could tell it wasn't the front desk girl. Would I come back? Meh...im kinda unsure about this place.
on 1/21/2014 for an auto service

Joshnino S.	Great work once again, and done quickly too!
on 1/20/2014 for an auto service

Ellen M.	Service on my car has always been excellent.
on 1/18/2014 for an auto service

Melvin T.	Quality of service and integrity of the highest level.
on 1/12/2014 for an auto service

Anonymous	Always Excellent !!!
on 1/6/2014 for an auto service

Bernie T.	Always a pleasure taking my vehicle to Erin and her folks. They do a good job servicing and trouble-shooting any issues. They're honest and you can expect great customer service, that's the type of business I spend my hard-working dollars at, you should too!!! Check it out.
on 1/6/2014 for an auto service

Pat T.	Great service as always!
on 1/5/2014 for an auto service

Grant T.	Very accommodating. Puts customers first.
on 1/3/2014 for an auto service

Anonymous	Great customer service. Friendly and trustworthy. They really know me and my car. They have kept my car in excellent working order for over 220,000 mi.
on 1/2/2014 for an auto service

Anonymous	Great service, kept me informed of any changes to work order. Offered a loaner when car had to be kept overnight.
on 12/31/2013 for an auto service

Arthur L.	Very friendly and keeps you informed on the status of your vehicle. I would definitely recommend someone to Pearl City Auto Works!!!!!
on 12/20/2013 for an auto service

Anonymous	excellent work in a timely matter!
on 12/18/2013 for an auto service

Anonymous	Quick response to my online appointment request. Immediately notified me of several other problems (cracked radiator and possible leakage of brake fluid). Price quoted for repairs within 5% of actual invoice. Repairs were done to starter, radiator and brake fluid loss within one day.
on 12/10/2013 for an auto service

Anonymous	Pearl City Auto Works was fast & efficient. I would recommend them to everyone.
on 12/8/2013 for an auto service

Anonymous	knowledgeable and friendly staff! thank you!!
on 11/28/2013 for an auto service

Nancy K.	People were very friendly and nice. Told me what repairs needed to be done and how much each was gonna cost and answered my questions. I am very satisfied with what was done to my car.
on 11/24/2013 for an auto service

Anonymous	my car was done on time. tha's always a plus. people (Erin, Ashley and Keoki) are great. i've never left with the feeling that i paid for something i didn't need or was ripped off in some way. Too bad more local businesses don't operate with integrity as their motto.
on 11/21/2013 for an auto service

Melvin T.	Consistently great, honest, and excellent service.
on 11/17/2013 for an auto service

L C.	Trustworthy! No frills, good honest assessment. My Toyota 4Runner had, check engine light, VSC off and VSC on lights.  I was panicking. Had no clue how long the truck would keep running. I took it in on a Saturday. Erin walked out to the truck, hooked up a diagnostic computer, figured out what caused the lights, then reset the car's computer. Didn't charge a penny. Lights are out, no worries. I have found my new "trusted mechanic".
on 11/15/2013 for an auto service

Francis K.	You guys are the best when it comes to car repair.Honest and very reliable with a pleasant staff. The four different cars that I brought in for repairs through the years, were done with great expertise and I'm very pleased with the results.I think your work is done even better then the dealership....Thank You
on 11/15/2013 for an auto service

Nick N.	Thank You for trying and giving me your best Price & Service.MahaloNick N.
on 11/12/2013 for an auto service

Mark J.	Excellent customer service. Prompt. Friendky. Professional.
on 11/10/2013 for an auto service

P Y.	I can not even begin to explain how amazing the people down at Pearl City Auto Works are! We have taken our El Camino to a lot of places in Hawaii and this was the most helpful place we have ever been!The first time we went we needed a safely inspection and Erin went or of her way to find a new seat that would fit into or car. She found one in am old car someone had abandoned at her shop and didn't even charge us for the seat, just the installation.The last time we went we had to get our car in shape to be shipped. This included a new windshield, major engine work, safety inspection, electrical work, and many other parts that needed replaced. Not only did they get it all done in one day without an appointment, they did it at an awesome price!I would never trust any one else in Hawaii with my car. Especially older cars!Thank you guys for everything!
on 8/13/2013 for an auto service

Timothy L.	I don't live in Hawaii but when I am there. I usually take in my parents cars to get maintenance done. (My parents are getting older) Erin and her guys always do a great job. We had them change the brake pads and oil. The price was very affordable and Erin is very trustworthy and honest. She will not charge you extra just because you don't know much about cars.I would highly recommend anyone who needs work to take it to this shop.
on 7/30/2013 for an auto service

Alan	If any repair work needed to be done it was done with expertise. Also if any additional work needed to be done I would receive a call saying that I should do the repair before a major problem occurs. I have total confidence in all repairs that have been done to my vehicles. My wife and I have total trust with Pearl City Auto.
on 7/10/2013 for an auto service

Jolyn	Outstanding service!
on 7/7/2013 for an auto service

Anonymous	Good job all the time
on 7/7/2013 for an auto service

Anonymous	They are very courteous, knowledgeable, and do a good job expediently.
on 7/1/2013 for an auto service

Anonymous	Been with them for years. Always been given honest, reliable, trustworthy service.
on 7/1/2013 for an auto service

Kahea	Pearl City Auto Works always provides excellent service to my family, and are always friendly, knowledgeable, honest and upfront with their business transactions.
on 6/27/2013 for an auto service

Darren	Very trustworthy and honest and will not charge you for things not required. Reasonable place to take your car.
on 6/25/2013 for an auto service

Diana	Each time i've taken my car in, i've received EXCELLENT service.
on 6/24/2013 for an auto service

Anonymous	Great, friendly service! They accommodate my schedule--my car is always ready before my requested time of pickup. Once they even stayed open beyond their regular hours on a Saturday so that I could have a tow truck bring my car in during an unexpected emergency. Their workmanship is excellent!
on 6/16/2013 for an auto service

Anonymous	Efficient, friendly staff, reasonable prices
on 6/15/2013 for an auto service

Anonymous	Friendly timely service and very accommodating.
on 6/5/2013 for an auto service

Sam	Very good and conscious service
on 6/5/2013 for an auto service

Anonymous	Fast, excellent customer service, excellent work.
on 5/28/2013 for an auto service

Anonymous	I have had good service with them.
on 5/20/2013 for an auto service

Hubert	Very honest and professional service.
on 5/18/2013 for an auto service

Lawrence	They do excellent work, always willing to answer questions, car ready when promised, and they treat you as a friend and not as a customer.
on 5/14/2013 for an auto service

Ellen	Excellent service in terms of office staff and auto mechanics. I feel special and cared for.
on 5/13/2013 for an auto service

Anonymous	We are pleased with their services.
on 5/8/2013 for an auto service

Anonymous	Good customer service is sometimes hard to find in this world right now. I am always pleased every time I take one of my vehicles there for repairs. They have a great staff! Always kind and helpful. They really care about their clients!
on 5/7/2013 for an auto service

Alma	4 or 5 years ago, I had an idle problem on my car and took it to Midas to check and they recommend to replace the idle and it will cost me at least $900. so I search and ask some friends any good car repair shop and they mention Pearl City Auto Repair so I brought my car and Erin (the owner) told me that it just need cleaning and it only cost me less than $100. and until now my idle is still working. They're honest and friendly, they don't take advantage of females who doesn't know anything about cars.
on 5/5/2013 for an auto service

Jeff L.	Awesome friendly service.  High quality work at affordable/fair pricing.
on 3/31/2013 for an auto service

Gina H.	Quality, and affordable work!! Glad to have my car back in a day! Honest people that won't try to rip you off! Gotta love that!
on 11/26/2012 for an auto service

Ernest T.	I started bringing all my vehicles here when the owner (Dennis) was working. Now he's retired and his daughter Erin runs the shop. She and her crew have always done a terrific job whenever my vehicles needed any servicing or repairs. I wouldn't consider taking them anywhere else..
on 10/27/2012 for an auto service

Padonna P.	Trustworthy, reasonable place to take your vehicle.  We've brought all our cars here for years with no hassle.
on 6/2/2010 for an auto service