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QA Protractor Test Shop in 44477, Kansas City MO

Auto Repair, Kansas City MO 44477

123 Olive St

Kansas City, MO 44477

777-777-7778

Rating Summary of 63 Reviews

5 star review average

We specialize in:

Auto Repair

Hello! Welcome to QA Protractor Test Shop. With over 27 years in business, we are proud to be your local Automotive Repair experts. As the premier business in Kansas City, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Scheduled Maintenance, Air Conditioning Service, Electrical Testing, Alignments and Suspension, and Advanced Diagnostics. While preventative maintenance may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at QA Protractor Test Shop will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Kansas City residents, as well as those just driving through.

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Featured Reviews

	Test
Mike F. Kansas City	Test ttt
on 7/22/2025

	2 -
Mike F. Kansas City	2 - test message
on 7/17/2025


Jim	I have been there three times. The first two cost me nothing. In one case they said go to a dealership as they felt they were obligated to fix it free. Still, they left me with a freshly washed car. Eventually I was able to pay them a fair price for a brake job and oil change. I trust them.
on 9/19/2020


Steve C.	Shop Auto Repair does an impeccable job with customer service. They treat their customers like family. Highly recommend!
on 9/18/2020


Anonymous	I miss Michael but new manager, Sam, is an excellent choice. He is friendly, efficient and very customer oriented. Best part is knowing I can trust Shop. I was worried when Dave left but seems new owners are following with his policies.
on 9/16/2020


Jessica F.	If you’re looking for a trustworthy shop with extremely kind, knowledgeable mechanics, this is your place! Never have I felt in such good hands or at such ease when taking my car anywhere. I wouldn’t trust taking it anywhere else. Sam is the absolute BEST!! Forever grateful that I found Shop!
on 9/1/2020


Dayle T.	This place is great. Honest, friendly staff and they will work with your budget. This place is organized, clean and very detailed. I will be going back for more services. Thanks again.
on 8/29/2020


Anonymous	I was searching for a different auto repair place than the one I went to before. I found this place by googling what was close by at the time. I saw so many great reviews and decided to call them up and make an appointment. I must say, they were very professional. First, I dropped my car off before work and they uber'd me to work and made sure I got there on time\| they had my car ready by lunch time. They uber'd me back to the shop where my car was waiting. Shop gave me a great price and made my entire experience painless. They vacuum'd my a.c. compressor completely clean and filled it with the proper amount of Freon. The a.c. compressor is actually quieter now, which I did not expect. I guess that is a sign that they did the job correctly\| I definitely recommend them and HAVE already started recommending them to people I know. Thanks again for a pleasant experience.
on 8/28/2020


Lewis T.	I took my car in to have him look at it to see what problems it has. It has a small leak in the radiator that I need to keep an eye on.
on 8/21/2020


Tijana T.	Pleasant, on time and super professional. Love the detailed receipt showing what's been done and anything else that I still have to do. Prices are within range with others.
on 8/13/2020


Zoe M.	My partner and I just moved here as the virus struck, and we are both low on cash. They helped us to make sure we got the work we needed and worked with our budget, and they were very up front and honest about how long we can go before putting more money into what repairs. Would highly recommend! :)
on 7/31/2020


Dixie Y.	Sam walked my daughter and I through everything that was needed for the car we were taking on a trip out of town. He checked everything and made sure car was safe for us — this gave me much needed peace of mind, as he found cracks in the drive belt that could have caused us to be stranded if it failed. He is competitively priced and genuinely cares about his customers. I would definitely return. Thank you Sam!
on 7/31/2020


Laura H.	Expensive but thorough. They are definitely looking out for the safety and well being of the car and customer. Always willing to work with the customer’s desires.
on 7/30/2020


A L.	Great customer service, thorough, clean & professional. Trusted business that I will continue to use for anything regarding my car. They make it personable without any pressure.
on 7/25/2020


Sonny K.	Friendly staff and no time is wasted! Get the job done as expected- Good recommendations and not forceful in term of pushing sales.
on 7/23/2020


Chris C.	Great service and if you drop off they will pay for an uber to take you home and bring you back!!
on 7/13/2020

	Quick and timely
Jose S. My Town	They guys rock. The customer service and mechanical work was first class. The did exactly what needed to be done and did not try to charge me for something I did not need. They explained everything to me in great detail-- Highly recommend Reply: Thank you very much for this positive review!
on 7/6/2020

	Happy customer
Anonymous My Town 1	I arrived at Shop the day before the 4th of July, and they were able to install a starter in my Suburban so it would be ready for the holiday weekend. Incredibly fast and friendly service. And top quality work as well. No need to look anywhere else, this is the place to go to get your car fixed. Honest, reliable, and local. Reply: Thanks for being a loyal customer
on 7/4/2020

	Friendly people
Holly L. My Town 2	Took my mother's vehicle in to diagnose an air conditioning issue and regular maintenance. Quote was provided, transportation back to the house and again to pick up vehicle which was VERY helpful for us. We have used Shop for many years and our loyalty will continue. Reply: Always here to help make things easier for your car problems.
on 7/1/2020

	Quick and timely
Anonymous My Town 3	They did great work on my car & explained all the work they were doing in as simple terms as possible so I could understand. Sam was not only professional but also just a nice guy. Will definitely be coming back! Reply: Thank you for the great review,integrity and service is key.
on 6/19/2020

	Timely and timely people
Anonymous My Town 4	I’m so stoked I found a place a min from my house not only, but honest great guys that did awesome work on my car!!! They had everything done the same day! Living in CA only for a year a few months now I really wanted to find someone where I could build a relationship with over time, thanks guys! See u soon :) Reply: We keep striving to be the best..
on 5/21/2020

	Happy and timely people
Anonymous My Town 4	Quality work and quality parts. You get what you pay for. It may not be the cheapest but it’s the best. They stand behind what they do and keep you informed throughout the process. Quick turnaround, couldn’t be happier. Thanks Shop! Reply: We are happy you are pleased.
on 4/22/2020

	Quick and timely
Anonymous My Town	I am thrilled with the professionalism and quality of service that my hybrid Camry receives from Shop Auto Reply: Thank you very much for this positive review!
on 4/10/2020

	Happy customer
Erik G. My Town 1	Shop is a great place to bring your vehicles, the service was great and fast. Sam is great, he’s honest and upfront. Definitely going to come back. Reply: Thanks for being a loyal customer
on 4/8/2020

	Quick and timely
Anonymous My Town 3	Been going there for years and will continue to do so!!!! Reply: Thank you for the great review,integrity and service is key.
on 3/21/2020

	Timely and timely people
Anonymous My Town 4	I went to get my two front tires replaced. Sam was very accommodating and even offered to wash my car. He informed me that he can send an Uber in case I needed a ride to pick up my car. Great customer service all the way around! Reply: We keep striving to be the best..
on 3/19/2020

	Happy and timely people
Anonymous My Town 4	They did a great job on my VW beetle. Like driving a new car. Thank you! Reply: We are happy you are pleased.
on 3/7/2020

	Quick and timely
Anonymous My Town	Their service is always courteous, prompt and efficient. ZI like that they provide a written diagnostic review with photos of various parats of a vehicle and whaat service was done and what needs to be done, if anything. Reply: Thank you very much for this positive review!
on 3/7/2020

	Happy customer
Anonymous My Town 1	Always an amazing experience! The best customer service you could ask for and they fully explain what they are going to do. Haven’t had them go over an estimate either. I completely trust these guys. Reply: Thanks for being a loyal customer
on 3/6/2020

	Friendly people
Marshall C. My Town 2	Shop had been fair and professional each time I have used them Reply: Always here to help make things easier for your car problems.
on 2/22/2020

	Quick and timely
Anonymous My Town 3	Professional and courteous. Reply: Thank you for the great review,integrity and service is key.
on 2/6/2020

	Timely and timely people
Anonymous My Town 4	Shop does a wonderful job and always pleasant and prompt with service. Reply: We keep striving to be the best..
on 2/5/2020

	Happy and timely people
Jim Deane My Town 4	Mike and Sam did a great job on complicated repairs in spite of difficulties receiving the correct parts in a timely manner from Lexus. Been using Shop and wouldn’t go anywhere else...especially Lexus, Reply: We are happy you are pleased.
on 1/31/2020

	Quick and timely
Lauren C. My Town	Awesome experience at this auto shop. Very knowledgeable, honest and good communication. I never felt like I was getting taken advantage of and always felt that everyone wanted the best for me and my car! Reply: Thank you very much for this positive review!
on 1/24/2020

	Happy customer
Judith B. My Town 1	Prompt, friendly, reliable. Just what you want in an auto repair shop. Reply: Thanks for being a loyal customer
on 1/22/2020

	Friendly people
Heirim Y. My Town 2	Helpful, prompt and friendly service! Reply: Always here to help make things easier for your car problems.
on 1/18/2020

	Quick and timely
Karen H. My Town 3	Excellent! Professional, honest, friendly service always! Reply: Thank you for the great review,integrity and service is key.
on 1/13/2020

	Timely and timely people
Vic R. My Town 4	Thank you Shop Auto Repair for the oil change service and the 30 point check done to my 2006 Solara. You guys are professional and prompt and best of all, my car was already washed when I picked it up! Reply: We keep striving to be the best..
on 1/11/2020

	Happy and timely people
Anonymous My Town 4	Very accommodating. Very friendly staff. Very knowledgeable. Very reasonable prices. Reply: We are happy you are pleased.
on 12/28/2019

	Quick and timely
Paula J. My Town	Sam helped me throughout a serious breakdown of my car and helped me get it home to the people who did the original repair. He was super helpful to help me get my car repaired even though he didn’t make a cent on it. But he gained a permanent loyalty for his honest straightforward helpfulness. Would always do business with him if I’m in the area. Pjeppson Reply: Thank you very much for this positive review!
on 12/28/2019


Eddy W.	Sam was very prompt, knowledgeable and experience with the Prius vehicle.
on 12/20/2019


Lisa S.	Shop has always given dependable service. They are friendly, and most importantly honest. Mike is the best!!
on 12/6/2019


Juneffer G.	This was by far the best service we have gotten from an auto shop! From the first phone call to ask for pricing to the last pick up of our car, I got A+ service! It was just for a regular oil check yet I came out of this place with so much more! They diagnosed the check engine light of my car, Sammy on front desk was amazing. Offered me cookies and coffee and ride to where I needed to be, texted and called to let me know about my car, and after hours pick up was a breeze at the gas station they owned across the street! We are definitely recommending to all our friends and neighbors! And coming back for all our future car needs! Oooh and I left with a dirty car ( we just got back from snow trip in mountains) and they washed/ cleaned my car including tires! Amazing!!!
on 12/3/2019


José O.	Professional, affordable and they stand behind their work!
on 11/23/2019


Mary M.	Great helpful polite human interactions abound at Shop and they do a great job of fixing cars too!
on 11/23/2019


Giti M.	Fabulous sevice. Sam is the best.
on 11/16/2019


Maria Z.	Always friendly. Always knowledgeable. Always clean environment. Been a loyal client since before Shop acquired Plaza and Shop has held to the high standards to which I have been accustomed. Thank you for always taking my auto needs quickly and seriously. Love these guys!
on 11/15/2019


Steve G.	Finally found s great mechanic! Thank you Sam!
on 11/7/2019


Tim S.	Friendly, helpful and exceptional service. I appreciate the level of competent service that is provided at Shop. Whether it's a brake job or just an oil change, I know that I'm being taken care of, not taken advantage of.
on 10/25/2019


Dick M.	I am very happy with the fast service and the muli-point inspection of my truck.. I have used their service before and have always come away with a fair price for repairs and inspection of the vehicle and not push for more repairs.
on 10/21/2019