If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I would be happy youTo"
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"I was very pleased with the responsiveness and fair pricing of the shop. I had done some comparison shopping in the local area for work needed on my Nissan and found Pro Automotive to be the most helpful and professional and came recommended. This is an honest shop that gave me an assessment estimate and when I actually brought the car in for repairs I was pleasantly surprised when the actual work cost less than estimated! This is proof of their integrity and pride to do job well done! My car is running great! Thank you to Jason & Anthony."
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"Great service. Now my go-to garage."
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"Very good service,I would go again."
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"Westkake Independent is a class act. The problem with my car was a very difficult one in terms of replacement parts. Craig, the service manager, was able to get the problem resolved with expert technician support. This saved me a significant amount of repair cost as well as receiving my car back sooner than it could have been."
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"Hillside Auto Repair fixed my flat and advised me to clean out the tire. everything was done according to the amount and the turnaround was very quick. really appreciate the friendly service."
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"I came to Hillside with bad news on my prius car battery. As anew customer they received me with so much kindness waiving first visit fees completely and breaking down the options of what and how they could assist. I was so thankful with their service. I needed to head to work as they ran diagnostics on my car and the owner himself was gracious enough to take me to work. When I got back to decide what to do, I decided to hold off (on their great pricing compared to the options with Toyota) and hope that the Toyota might come through with an almost free option. When I got in my car it was completely vacuumed and wiped down. Just completely amazed by the kindness, the explanations I received from David and the great service."
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"Love the staff! Very friendly and professional."
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"Tracey said the employees are friendly and knowledgeable. He looks forward to doing business with them again."
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"Thank you for your care and service. Find it costly to have a car, now on fix income."
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"They are trustworthy, thorough, capable, and friendly. I've never been more satisfied with a vehicle repair shop."
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"Great service at reasonable prices. Always offered a ride to and from the service center."
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"They can work you in..."
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"JAC has worked on 3 of my cars. Their front office staff is beyond my expectations. Always professional, straight-forward and willing to take the time to explain everythAng that needs to be done. Most importantly these guys are friendly and never talk down to me which I've run into @ Subaru and Jeep. A friend asked me last week why I don't take my Honda to the dealership and I told him, I trust John's Auto. I feel confident I'm getting straight talk and I feel confident when I leave the car is better, safer and there are no surprises because they give you a report and explain every point and you know what’s coming up.
In regards to your question about timely repair, they beat that. Subaru wouldn’t even tell me by 11:35 am my car not only was not even started on but would take 4 more hours for a 2 hour repair. Had to get a rental.
I view my car's auto business as a partner and John's Auto Care is my partner for my car care."
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Review by:
Christopher F C.( Kia Soul)
"The Best in Friendly and Courteous Customer Service. High quality work at reasonable prices.
I am happy to have discovered John's Service Center"
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Review by:
Johnette T.( Toyota Corolla)
"Wonderful customer service and quick STAR smok check. Honest and friendly."
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"I aleways recommend Star Services."
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Review by:
Denise G.( Toyota Tacoma)
"Advanced Auto Care folk's are very professional and welcoming each time I come in for service. I appreciate the emails to remind me of upcoming service maintenance that needs to be performed, and also the photos that go along with the work they do on my vehicle. I have never had an auto repair shop provide this in the past, I like it!"
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Review by:
Nancy Weishew G.( Honda Accord)
"Relatively quick, didn't try to pressure me into repairs, reasonable prices, very attentive (gave me a ride home)."
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"All of the employees are very knowledgeable and friendly. Took me in as an emergency case and had my vehicle completed by the end of the work day."
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Review by:
Rick L.( Chevrolet Tahoe)
"Great quality and service. I highly recommend AWS."
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"AMAZING!! I have never left a mechanic feeling so impressed and educated. Downtown Automotive really took the time to explain EVERYTHING to me and answer all my questions. There were also no "surprises" on my bill...they did the work they told me they were going to do! They did find a few concerns and thanks to their digital inspection had pictures to show me exactly what the trouble spots were. They also did not push me and panic me to get the work done immediately, instead they gave me a suitable timeline to get the work done to prevent further problem. Would I recommend them to someone? YES!! 100%!! They are honest, friendly and their service goes above and beyond!"
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Review by:
Alfredia E.( Buick Encore)
"They go above and beyond when working on your vehicle."
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Review by:
Carmela H.( Chrysler 300)
"I always recommend bockmans yo everyone!!"
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"First and foremost...they are honest. Never have I been charged for unnecessary work. Keep this culture and your business will always thrive. Building customer trust is irreplacable. I trust you guys to do high quality work and only the work that is needed."
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"Frank runs such an honest shop. I did not know that the work I needed was under warranty, and would have not known except they called me and said don't worry about the cost of this repair as it is all covered by warranty. I don't know of another shop in town that would have done the same. This whole team is the very best there is"
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"For personal service you can depend on, it's Garry's and no other vehicle shop in the Valley. They are thorough, concise, and professional. (It also helps that they're awful friendly!) There's no pressure to get additional items repaired/replaced unless it's a safety issue, and then they fully explain the hows 'n whys. Garry's is not necessarily always the cheapest option, but in this case, you definitely get what you pay for. And being able to count on them and their work gives me a peace of mind that doesn't have a price on it."
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"Great staff. Car is ready before you need it."
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"Efficient, friendly, free shuttle, full explanation of what car needs done in near future with estimate for the work. work done and car returned at expected time"
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