Lindsay, our trainer extraordinaire went back to school. Not as a student but being a professor for two days at the Career and Technology Center Fort Osage.
Read more on AutoVitals - Technicians of Tomorrow taste The Digital Shop®.
Read more on AutoVitals - Vehicle Pick Up Essentials.
This month our guest speakers were our digital supervisor trainers who explained what digital supervisor training is and how it will benefit the shop. Customers who have attended the training also speak on how much it has changed their process.
Read more on AutoVitals - Digital Supervisor Training.
After we discontinued the iPad Mini 1 support, we realized that a new service to maintain the productivity of technicians was needed. We called our partner Apple and came up jointly with a solution we are now ready to offer to all shops. Introducing the Technician Productivity Warranty Plus!
Read more on AutoVitals - The Digital Shop® Tablet Subscription.
We had special guests Bob Cooper and Frank Scandura on this service advisor huddle to speak about 10 tips that all shop owners can do to increase sales, profits and most importantly, customer satisfaction.
Read more on AutoVitals - 10 Tips with Bob Cooper and Frank Scandura.
Although AutoVitals has tremendous experience in training shops on best practices for The Digital Shop, we are not a business-coaching company nor is that our intention in strategy. Our formula is instead, to combine the best-in-class experience the business coaches in the industry have to offer with our product expertise.
Read more on AutoVitals - The Winning Formula: SmartFlow + Coaching.
After joining AutoVitals in September 2013, I’ve had the pleasure of working with many clients over the years.
Read more on AutoVitals - TopFuel – Featuring Asian AutoTech of Ventura.
SmartFlow allows to track key performance indicators (KPI), which are hard to come by using the traditional paper way. For example the inspection rate and the number of recommended actions the technicians adds for each inspection are highly important. Are those KPIs graphed as trends over time, the shop owner, manager and the whole team have a clear picture of how the shop is improving and can document the measures needed for the team to take the shop to the next level.
Read more on AutoVitals - Keep Your Team On Track with SmartFlow Trends.
We have been releasing software at a high pace with user interfaces for new features and benefits based on our research and your feedback. In this process we need to adjust the measures for reliability and usability. The immediate focus is on a stable TVP2.0 and the Google Drive based application for viewing inspection results on devices of any size and storing the results in a gmail or Google for work account of your choosing.
Read more on AutoVitals - Reliability and New Benefits with Shop Approval.
Our very own Jimmy Lea came back from the future to teach our clients how to leverage the digital shop. These are the seven best ways to build a loyal customer base.
Read more on AutoVitals - Seven Best Practices in the Digital Shop.